Sam4s ER-380 Operator's Manual
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Sam4s ER-380 Operator's Manual

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See also: Operation and Program Manual
ER-380/ER-380M Electronic Cash Register
Operator's and

Programming Manual

2013, CRS, Inc.
All specifications are subject to change without notice.
M-ER380M Version 2.9

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Summary of Contents for Sam4s ER-380

  • Page 1: Programming Manual

    ER-380/ER-380M Electronic Cash Register Operator's and Programming Manual 2013, CRS, Inc. All specifications are subject to change without notice. M-ER380M Version 2.9...
  • Page 2 CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies.

  • Page 3: Safety Precautions

    Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. Safety Precautions 1. Be sure that all built-in protective devices are 6. Observe the original lead dress, especially near the replaced.
  • Page 4 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 5. Check the insulation between the blades of the AC 1.

  • Page 5: Table Of Contents

    Contents Introduction Using This Manual ........................7 Using Flowcharts......................7 Basic Features and Functions ....................8 ER-380 Display ......................9 ER-380M Display...................... 11 Receipt Printer......................12 Control Lock ......................13 Keyboard ........................14 Initial Clear........................ 15 Operations Function Key Descriptions ...................... 17 Clerk Sign-On/Sign-Off ......................
  • Page 6 Waste Function......................45 Currency Conversion .......................46 Food Stamp Operations ......................47 Scale Operations ........................48 Direct Scale Entry......................48 Manual Weight Entry ....................48 Scale With Automatic Tare Entry................49 Scale With Manual Tare Entry ..................49 Integrated Payment Operations....................49 Management Functions Introduction..........................51 Cash Declaration........................52 System Reports ........................54 Running a Report –...
  • Page 7 Program 80 - Function Key Descriptor ..............93 Program 90 - Function Key HALO ................94 Instructions for Currency Conversion Rate - Program 90......... 95 ADD CHECK - Function Key Options ..............96 CANCEL - Function Key Options ................96 CASH - Function Key Options .................
  • Page 8 Merchandise Return....................135 Void Transaction .....................136 Local Total Report....................136 Tip (Gratuity) Entry....................136 Close Batch......................137 Reset Mode Procedures ......................138 DataTran Function Table..................138 Initialize EFT......................138 Clear Curr Batch......................138 Chg Batch Number ....................139 Issue Local Total .....................139 Issue Transaction .....................140 Issue Batch Status....................140 Dial In Load/Dial Out Load ..................141 Required ECR Programs......................141 Local Transaction Report Key ....................141 Index...

  • Page 9: Introduction

    Introduction Using This Manual With this manual we hope to provide you with a means to use your SAM4S cash register to its fullest potential. This manual is divided into six sections:  "Introduction" on page 7, explains basic features and functions.

  • Page 10: Basic Features And Functions

    Basic Features and Functions The SAM4S ER-380 is designed to fit into many different retail and restaurant environments. Standard Features Include:  High-speed thermal printer, featuring easy drop-and-print paper loading.  Cash drawer with 5 bill and 5 coin compartments.

  • Page 11: Er-380 Display

    ER-380 Display The ER-380 comes with a ten position front display. Annotations on the display window include:  RPT, where a counter appears when the same item is multiplied or repeated.  The AMOUNT area shows the amount, i.e. price, subtotal or total.
  • Page 12 Subtotal AMOUNT RCPT CLERK VOID SHIFT Numbered Error Conditions AMOUNT RCPT CLERK VOID SHIFT SEQUENCE ERROR PLU NO DATA CLERK ERROR AMOUNT COUNT OVER COMMUNICATION ERROR TIME AND DATE LIMIT OVER INACTIVE X MODE ONLY NONADD ADDCHECK ERROR EAT IN REQUIRED CLOSE CASH DRAWER SCALE COMPULSORY TARE...

  • Page 13: Er-380M Display

    232C SETUP ERROR PRESET VALUE REQUIRED OPEN VALUE REQUIRED AMOUNT REQUIRED INVALID FUNCTION PRINTER PAPER END PRINTER COVER OPEN SYSTEM ERROR (If this problem occurs, call the service engineer.) ELECTRONIC JOURNAL FULL ER-380M Display The ER-380M comes with a two-line 16-character backlit LCD display: Messages and errors are directly displayed.

  • Page 14: Receipt Printer

    Receipt Printer  SAM4S SMT-210  Print speed: 13.3 lines per second  Print columns: 32  Paper size: 2 ¼” (57.5 mm) width Sample Receipt Pre graphic logo ER-380 ELECTRONIC 6 line programmable CASH REGISTER preamble message SIX LINE...

  • Page 15: Control Lock

    Before performing any operations in Register Mode a clerk must be signed on. See “Clerk Sign- On/Sign-Off” for a description of clerk operations. Control Keys The ER-380/380M includes two sets of keys that may be used to access the following control lock positions. Positions Accessible...

  • Page 16: Keyboard

    Keyboard ER-380/ER-380M Keyboard The ER-380/ER-380M keyboard is shown below with the default legends and key assignments. This configuration has 12 keyboard NLU locations. Programmable key locations are shown with a bold border. RECD FEED CLERK X/TIME ACCT PAID CHARGE CANCEL...

  • Page 17: Initial Clear

     An initial clear may be necessary as part of servicing, or troubleshooting. Do not prform this procedure unless absolutely necessary. Contact your SAM4S dealer first if you have questions about operating or programming your SAM4S ER-380/ER-380M. To Perform an Initial Clear: 1.
  • Page 18 16  Introduction ER 380/380M Electronic Cash Register v2.9...

  • Page 19: Operations

    Operations Function Key Descriptions Keys are listed in alphabetical order. Many of the keys described below are not included on the default keyboard. See “Function Key Assignment Programming ” on page 61 to add or change programmable keys. Keyboard Legend Description Use as a non-add key to print a numeric entry (up to 9-digits) on the #/NS...
  • Page 20 Keyboard Legend Description Use to finalize check sales. Calculates the sale total including tax, CHECK finalizes the sale, and opens the cash drawer. Change computation is allowed by entering an amount before pressing the CHECK key. The cash drawer will open only if the amount tendered is equal to or greater than the total amount of the sale.
  • Page 21 Keyboard Legend Description Displays the amount of the sale that is food stamp eligible. F/S SUB Use to tender food stamps for eligible sales. F/S TEND Macro keys may be programmed to record, and then later perform, up to MACRO (1-10) 50 keystrokes.
  • Page 22 Keyboard Legend Description The WASTE key allows control of inventory by accounting for items that WASTE must be removed from stock due to spoilage, breakage or mistakes. Press the WASTE key before entering wasted items, and then press the WASTE key again to finalize. The WASTE key may be under manager control, requiring the control lock to be in the X position.

  • Page 23: Clerk Sign-On/Sign-Off

    Clerk Sign-On/Sign-Off See "System Option Programming”, to review your clerk options: (System option #2 allows you to select direct or code entry sign on, and option #3 allows you to select stay-down or pop-up operation. Depending on how your machine has been programmed, sign-on will take place only at the beginning of a shift (stay-down), or may have to be repeated for each transaction (pop-up).

  • Page 24: Coded Sign-On

    Coded Sign-On If the code entry sign-on method is selected, press the clerk key, enter the clerk code, and then press the clerk key again. CLERK CLERK Clerk Code (up to 6 digits) To sign the clerk off, enter 0 (Zero) and press the clerk key. CLERK Receipt On and Off 1.

  • Page 25: Plu Registrations

    PLU Registrations All registrations on ER-380/ER-380M are made into open or preset PLUs.  In place of traditional department keys, NLU (number look up) keys are located directly on the keyboard. NLU keys are programmed to access a specific PLU. In the default configuration NLU key #1 will access PLU #1.

  • Page 26: Open Keyboard Plu Entry

    DATE 10/15/2003 SUN TIME 08:37 PLU1 T1 $1.00 Open Keyboard PLU 1 TAX1 $0.05 PLU Entry TOTAL $1.05 CASH CASH $1.05 CLERK 1 No.000001 00001 Single Preset DATE 08/15/2003 SUN TIME 03:15 Keyboard PLU PLU 3 PLU3 T12 $3.00 PLU1 T1 $1.00 Single Open PLU 1...

  • Page 27: Split Pricing Plu

    DATE 08/15/2003 SUN TIME 03:15 PLU3 T12 $3.50 Preset Override PLU 3 TAX1 $0.18 of a Keyboard TAX2 $0.35 CASH TOTAL $4.03 CASH $4.03 CLERK 1 No.000001 00001 DATE 08/15/2003 SUN TIME 03:15 X/TIME 2@3FOR @1.00 Split Pricing PLU X/TIME PLU1 T1 $0.67 Entry...

  • Page 28: Numeric Plu Entries

    Numeric PLU Entries In the following examples:  PLU110 is programmed open, and is taxable by Tax 1.  PLU140 is programmed with a preset price of $2.50, and is non-taxable. DATE 08/15/2003 SUN TIME 03:15 PLU140 $2.50 Preset PLU Entry TOTAL $2.50 CASH...
  • Page 29 DATE 08/15/2003 SUN TIME 03:15 X/TIME @1.00 Multiple Quantity PLU110 T1 $2.00 of a Open PLU TAX1 $0.10 Entry TOTAL $2.10 CASH $2.10 CASH CLERK 1 No.000001 00001 DATE 08/15/2003 SUN TIME 03:15 X/TIME 2@3FOR @1.00 Split Pricing PLU X/TIME PLU110 T1 $0.67 Entry...

  • Page 30: Percentage Key (%) Registrations

    Percentage Key (%) Registrations There are three percentage keys on the default ER-380/ER-380M keyboard. Through "Function Key Assignment Programming" (see page 61) up to five percentage keys may be placed on the keyboard. Each key is individually programmable to add or subtract, from an individual item or from a sale total, amounts (coupons) or percentages.
  • Page 31 DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1 $10.00 Preset 10% PLU #4 PLU4 $10.00 Surcharge on a 10.00% Sale SBTL AMOUNT T1 $2.00 TAX1 $0.55 TOTAL $22.55 CASH $22.55 CASH CLERK 1 No.000001 00001 DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1 $1.00...
  • Page 32 DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1 $1.00 Preset Store PLU1 CT1 -0.50 Coupon TAX1 $0.03 (Preset Amount TOTAL $0.53 PLU #1 Discount on an CASH $0.53 Item) CLERK 1 No.000001 00001 CASH DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1 $1.00...

  • Page 33: Void And Correction Operations

    DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1 $1.00 Preset Vendor %1 T1 -0.50 SBTL Coupon Entry TAX1 $0.03 (Preset Amount TOTAL $0.53 Discount on a CASH $0.53 Sale) CLERK 1 No.000001 00001 CASH Void and Correction Operations Error Correct The error correct function voids the last item entered, provided no other key has been pressed.

  • Page 34: Previous Item Void

    Previous Item Void The previous item void function allows the correction of any item previously entered in the current transaction. DATE 08/15/2003 SUN TIME 03:15 PLU #2 PLU #1 PLU2 T2 $0.50 PLU1 T1 $1.00 PLU #4 PLU4 $2.00 Previous Item VOID---------------------------- Void VOID...

  • Page 35: Merchandise Return

    Merchandise Return Merchandise returns usually are registered as part of a separate transaction, or as part of a transaction where other merchandise is sold. Press the RETURN key before entering the related PLU. Tax is credited if the item being returned is taxable. DATE 08/15/2003 SUN TIME 03:15 RETURN...

  • Page 36: Void Control Lock Position (Transaction Void)

    VOID Control Lock Position (Transaction Void) Most operations that can be performed with the control lock in the REG position, can also be done with the control lock in the VOID position. VOID position operations will adjust all sale totals, and the VOID (Transaction Void) position carries its own total on the Financial report.

  • Page 37: Subtotal Operations

    Subtotal Operations Subtotal Press the SBTL key at anytime during a transaction to view the total due, including tax and after adjustments. The display will indicate Sub for subtotal. Add Check (Tray Subtotal) In a cafeteria, use the ADD CHECK key to add multiple trays that are paid by a single individual (i.e. Dad pays all the trays for the family.) Press the ADD CHECK key after each order, and SBTL for the total of all orders.

  • Page 38: Eat-In/Take-Out/Drive Thru Operations

    Eat-In/Take-Out/Drive Thru Operations In a restaurant, EAT-IN, TAKE-OUT and DRIVE THRU keys can be set up to provide totals for each type of sale. The EAT-IN, TAKE-OUT and DRIVE THRU keys may also be set up to remove taxes. For example, if your state charges sales tax for food consumed on the premises, while not charging sales tax for food taken home, sales tax can be exempted with the TAKE-OUT key.

  • Page 39: Tax Shift Operations

    Tax Shift Operations When tax shift operations are performed, the shift light on the display will illuminate.  To charge a tax or taxes on a non-taxable item press the appropriate tax shift key or keys prior to making the non-taxable PLU entry. ...
  • Page 40 DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1 $1.00 To Except PLU #3 PLU3 T12 $2.00 Specific Taxes TOTAL $3.00 On Entire Sale SBTL CASH $3.00 CLERK 1 No.000001 00001 TAX 1 SHIFT TAX 2 SHIFT SBTL CASH DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1...

  • Page 41: Tendering Operations

    Tendering Operations Cash DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1 $1.00 Cash Tender PLU4 $2.00 (exact amount of PLU #4 TAX1 $0.05 purchase) TOTAL $3.05 CASH CASH $3.05 CLERK 1 No.000001 00001 DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1 $1.00 Cash Tender with...

  • Page 42: Charge

    DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1 $1.00 Check Tender PLU4 $2.00 with Change PLU #4 TAX1 $0.05 TOTAL $3.05 SBTL CHECK $4.00 CHANGE $0.95 CHECK CLERK 1 No.000001 00001 DATE 08/15/2003 SUN TIME 03:15 *** CHKCASH *** Check Cashing CHECK $10.00...

  • Page 43: Split Tender

    Split Tender The drawer will not open until the final balance has been paid. DATE 08/15/2003 SUN TIME 03:15 PLU #1 PLU1 T1 $2.00 PLU #1 PLU1 T1 $3.00 PLU4 $1.00 Cash, Check & PLU #4 TAX1 $0.25 Charge TOTAL $6.25 Payments on the SBTL...

  • Page 44: Receipt On Request

    Receipt on Request If a customer requests a receipt after a sale has been finalized, a second depression of the CASH key will issue a complete buffered receipt. Training Mode NOTE: You must set the training mode code at System Option 25 before entering training mode.

  • Page 45: Non-Add Number

    Non-Add Number With the #/NS key, you can enter a memo number at any time and print the number on the printer paper. The non-adding number is not added to the sale, nor is it added to any register total, except the # key total itself.

  • Page 46: Received On Account

    Received on Account Use the RECD ACCT key to record payments or loans to the cash drawer. You can enter more than one type of payment to the drawer. The Received on Account function can only be used outside of a transaction.

  • Page 47: Promo Function

    Promo Function The PROMO key allows the operator to account for promotional items (i.e. buy two, get one free). By design, this key will remove the items cost from the sale, but not the count. In the example of buy two, get one free, the reported count remains three items, but the customer is only charged for two.

  • Page 48: Currency Conversion

    Currency Conversion If you normally accept currency from a neighboring nation, you can program the SAM4S ER-380/ER- 380M to convert the subtotal of a sale to the equivalent cost in the foreign currency. Four foreign currency conversion keys are available. See "Function Key Assignment Programming" on page 61 to place currency conversion keys on the keyboard.

  • Page 49: Food Stamp Operations

    Food Stamp Operations The SAM4S ER-380/ER-380M can be set up to sort food stamp eligible merchandise and accept food stamp payments. See "Function Key Assignment Programming" on page 61 to place the necessary function keys (F/S SHIFT, F/S SUB, F/S TEND) on the keyboard. You will also need to set food stamp eligibility status for each open or preset PLU (see "Program 100 - PLU Status Programming"...

  • Page 50: Scale Operations

    Scale Operations The SAM4S ER-380/ER-380M can be interfaced to an optional load-cell scale, allowing direct entry of an item's weight by using the SCALE key. If you attempt an entry into a PLU that has been programmed to require scale entry, (see "Program 100 - PLU Status Programming" on page 71) an error tone will sound and you will be prompted to make a scale entry.

  • Page 51: Scale With Automatic Tare Entry

    Scale With Automatic Tare Entry Place a product on the scale, enter the preprogrammed tare number and press the SCALE key. The weight of the item and the tare will display on the scale display, however the weight, less the tare, will appear on the cash register display.
  • Page 52 50  Operations ER 380/380M Electronic Cash Register v2.9...

  • Page 53: Management Functions

    Management Functions Introduction All Management Functions take place with the control lock in the X position. In this way only those with the correct key will have access to these functions. Some register operations may be programmed to require the control lock in the X position in order to operate. All reports require a key that will access the X or Z position.

  • Page 54: Cash Declaration

    Cash Declaration If compulsory cash declaration is required, you must declare the count of the cash drawer prior to taking X or Z financial and clerk reports. You can enter the cash drawer total in one step, or to facilitate the counting of the cash drawer, you can enter each type of bill/coin and checks separately and let the register act as an adding machine.
  • Page 55 Or, enter each denomination separately: 1. Turn the control lock to the X or Z DATE 08/15/2003 SUN TIME 03:15 position (depending upon the type of report you are taking.) CASH DECLARATION 2. Enter 90 and press the SBTL key. CASH $0.76 CASH...

  • Page 56: System Reports

    System Reports System reports are divided into two basic categories:  X reports, which read totals without resetting  Z reports, which read totals and reset them to zero Most reports are available in both categories. Some reports, such as the Cash-in-Drawer report and the From-To PLU report are available only as X reports.

  • Page 57: Report Table

    Report Table Electronic Journal reports are shown on the following page. Report Report Control Lock Report Type Number Mode Position Key Sequence Financial 1 – SBTL 1 – SBTL 201 – SBTL 201 – SBTL Time 2 – SBTL 2 – SBTL 202 –...

  • Page 58: Electronic Journal Reports

    Electronic Journal Reports Report Report Control Lock Report Type Number Mode Position Key Sequence PRINT EJ 300 -SBTL PRINT EJ CASH 301 -SBTL PRINT EJ CHECK 302 -SBTL PRINT EJ MISC/T 303 -SBTL PRINT EJ % 304 -SBTL PRINT EJ RA/PO 305 -SBTL PRINT 306 -SBTL...

  • Page 59: S-Mode Programming

    S-Mode Programming Overview A separate key, marked “C” will access the hidden S key lock position one position clockwise from the P key lock position. Caution: For information security, distribute the “C” key only to owners or managers who will need to use these procedures.

  • Page 60: Clearing Memory

    Clearing Memory Before you use your ER-380/ER-380M for the first time, you must perform a memory all clear to insure that all totals and counters are cleared and that the default program is installed. CAUTION: The procedures described in this area are security sensitive. Clearing the ER-380/ER-380M memory after the register is put into service will erase all programming as well as totals and counters.

  • Page 61: Clear Grand Total

    Clear Grand Total 1. Turn the control lock to the S position. 2. Enter 30 and press the SBTL key. SBTL Clear PLU File 1. Turn the control lock to the S position. 2. Enter 40 and press the SBTL key. SBTL Self Tests Self-tests can be performed to check the functions of the register.

  • Page 62: Eprom Information

    EPROM Information The ER-380/ER-380M register software is loaded in an EPROM (erasable programmable read only memory). This procedure will provide a receipt with the current version, date and checksum for the EPROM. 1. Turn the control lock to the S position.

  • Page 63: Function Key Assignment Programming

    Function Key Assignment Programming Function keys may be relocated, inactivated or changed with this program. For example, you may wish to place functions, such as TAX SHIFT 3 and CURRENCY CONVERSION, which are not placed on the default keyboard. Or perhaps, you may wish to remove a function, such as CANCEL, for security reasons.

  • Page 64: Function Key Codes

    Function Key Codes Code Function Code Function Function Code Function 1 ~ 12 NLU 1 ~ 12 CHARGE 5 MACRO 8 Numeric 1 CHARGE 6 MACRO 9 Numeric 2 CHARGE 7 MACRO 10 Numeric 3 CHARGE 8 MDSE RETURN Numeric 4 CHARGE # PAID OUT 1 Numeric 5...

  • Page 65: Rs-232 Communication Option Programs

    RS-232 Communication Option Programs You must define the device that is attached to the RS-232C communications port, and the options for the device. 1. Turn the control lock to the S position. 2. Enter 8 0 and press the SBTL key. 3.

  • Page 66: Er-380M Second Rs-232C Port Programming

    Not used Not used Scale Type NONE Printer Type SRP-270/SAM4S ELLIX10 SRP-350/SAM4S ELLIX20 SRP-500 ER-380M Second RS-232C Port Programming The ER-380M includes a standard second RS-232C port. The second port is set in the same manner as the first, using program 81: 1.

  • Page 67: P-Mode Programming

    P-Mode Programming Default Program The ER-380/ER-380M arrives with a default or generic program already installed. Program options are set to 0 (Zero), unless otherwise noted, which means the machine can be operated immediately after a RAM clear procedure is performed.

  • Page 68: Tax Programming

    Tax Programming The ER-380/ER-380M has the capability to support four separate taxes. Taxes can be calculated as either a straight percentage rate of between .001% and 99.999%, or a 60 break point tax table. Each tax may be either an add-on tax (added to the cost of a taxable item), or a value added tax (VAT) that is included in the price of the item.

  • Page 69: Straight Percentage Tax Rate Programming

    Straight Percentage Tax Rate Programming When tax requirements may be met using a straight percentage rate, use the following method to program a tax as a straight percentage. Programming Straight Percentage Tax Rates and Status 1. Turn the control lock to the P position. 2.

  • Page 70: Tax Table Programming

    Tax Table Programming In some cases, a tax that is entered as a percentage does not follow exactly the tax charts that apply in your area (even if the tax chart is based on a percentage). In these cases, we recommend that you enter your tax using tax table programming.
  • Page 71 Tax Table Programming Example - Illinois 6% Tax Table Break point Tax Charged Sale Dollar Range Differences $0.00 $0.00 - $0.10 $0.01 $0.11 - $0.21 $0.02 $0.22 - $0.38 $0.03 $0.39 - $0.56 Non-Repeat $0.04 $0.57 - $0.73 $0.05 $0.74 - $0.91 $0.06 $0.92 - $1.08 $0.07...

  • Page 72: Plu Programming

    PLU Programming All PLUs, whether they are registered by pressing a PLU key on the keyboard, or by entering the PLU number and pressing the PLU key, have the same programming options. These options are set through separate programs:  “Program 100 - PLU Status Programming"...

  • Page 73: Program 100 - Plu Status Programming

    Program 100 - PLU Status Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 1 0 0, press the SBTL key. SBTL 3. Select the PLU or PLUs you wish to program in one of the following ways: ...
  • Page 74 PLU Status Chart Value Address Program Option Not Used Not Used Yes = 1 PLU is food stamp eligible? No = 0 Yes = 2 PLU is negative item? No = 0 Yes = 4 PLU is hash? No = 0 Yes = 1 PLU is single item? No = 0...
  • Page 75 PLU Options - Reference Information Option Description PRESET OVERRIDE If Yes, you can enter a price to override the preset price. FOOD STAMP Select Yes to accumulate a total of food stamp eligible items in the current ELIGIBLE sale. The total can be viewed by pressing the F/S SUB key and food stamps can be tendered with the F/S TEND key.

  • Page 76: Program 110 - Plu Auto Tare Programming

    Program 110 - PLU Auto Tare Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 1 1 0, press the SBTL key. SBTL 3. Select the PLU or PLUs you wish to program in one of the following ways: ...

  • Page 77: Program 150 - Plu Group Assignment

    Program 150 - PLU Group Assignment Each PLU may report to any three of 20 groups. Group totals appear on reports, so that you can track sales of different types of items. A group can also be used to designate items that are to print on an optional kitchen printer.

  • Page 78: Program 200 - Plu Price/Halo Programming

    Program 200 - PLU Price/HALO Programming If a PLU is open, set the HALO (high amount lock out) here. If a PLU is preset set the preset price here. If a PLU is set with gallonage status, enter the price per gallon here. (Enter price per gallon in tenths of a penny, i.e.

  • Page 79: Program 300 - Plu Descriptor Programming

    Program 300 - PLU Descriptor Programming 1. Turn the control lock to the P position 2. To begin the program, enter 3 0 0, press the SBTL key. SBTL 3. Select the PLU you wish to program in one of the following ways: ...

  • Page 80: Descriptor Code Chart

    Descriptor Code Chart Ç ü é â ä à å ç ê ë CHAR CODE CHAR è ï î ì Ä Å É æ Æ ô CODE ö ò û ù ÿ Ö Ü ¢ £ ¥ CHAR CODE 0250 CHAR €...

  • Page 81: Program 350 - Plu Link Programming

    Program 350 - PLU Link Programming PLU link programming allows you to link a PLU to another PLU, so that registration of the first PLU will automatically trigger registration of the linked PLU. For example, you may wish to link a bottle deposit with the sale of beverages, or you may wish to register a group of items normally sold together.

  • Page 82: Program 400 - Plu Delete Programming

    Program 400 – PLU Delete Programming NOTE: To delete a PLU, all totals for the PLU must be cleared from Z reports (including Stock and PLU reports.) 1. Turn the control lock to the P position. 2. To begin the program, enter 4 0 0, press the SBTL key. SBTL 3.

  • Page 83: System Option Programming

    System Option Programming Refer to the “System Option Table” to review the system options. Read each option carefully to determine if you wish to make any changes. NOTE: Because after clearing memory all options settings are automatically set to 0, and because your most likely option selections require a status setting of 0, you do not need to program this section unless you wish to change the default status.

  • Page 84: System Option Table

    System Option Table Address SYSTEM OPTION VALUE Beeper is active? Yes = 0 No = 1 Clerk sign on method is: Direct entry = Code entry = Clerks are: Pop-up = Stay down = Enforce closed drawer for register operation? Yes = 0 No = 1 Open drawer alarm is active?
  • Page 85 Address SYSTEM OPTION VALUE Date format is: MMDDYY = 0(default) DDMMYY = YYMMDD = Percentage and Tax Round up at 0.005 = 0(default) calculations will: Always round up = Always round down = Split price Round up at 0.005 = 0(default) calculations will: Always round up =...
  • Page 86 Address SYSTEM OPTION VALUE Display “add” price of linked item? Yes = 1 No = 0 Yes = 2 Allow Swedish round on subtotal? No = 0 Yes = 1 Allow Swedish round on cash? No = 0 Yes = 1 Electronic Journal enable No = 0 Yes = 0...

  • Page 87: System Options - Reference Information

    System Options - Reference Information Option Description Clerk sign on method is Direct Entry or For direct entry, enter the clerk code and Code Entry press the CLERK key. For code entry, press the CLERK key, enter the clerk code and press the CLERK key.

  • Page 88: Print Option Programming

    Print Option Programming Refer to the “Print Option Table” to review the print options. Read each option carefully to determine if you wish to make any changes. NOTE: Because after clearing memory all options settings are automatically set to 0, and because your most likely option selections require a status setting of 0, you do not need to program this section unless you wish to change the default status.

  • Page 89: Print Option Table

    Print Option Table Address PRINT OPTION VALUE Yes = 1 Print media total on clerk report? No = 0 Yes = 0 Print tax symbol? No = 2 Void/Return totals will print on the Financial Yes = 0 No = 1 report? Yes = 2 Audaction total will print on the Financial report?
  • Page 90 Address PRINT OPTION VALUE Yes = 0 Print Gross total on the X Financial report? No = 1 Yes = 0 Print Gross total on the Z Financial report? No = 2 Yes = 1 Print the subtotal without tax on the receipt? No = 0 Tax amount to print Combine =...
  • Page 91 Print preamble message on receipt? Yes = 0 No = 1 Print postamble message on receipt? Yes = 0 No = 2 NOT USED Print average items per customer on the Financial Yes = 0 report? No = 1 Print average sales per customer on the Financial Yes = 0 report? No = 2...
  • Page 92 Print Options - Reference Information Option Description Print media totals on clerk report Select Yes to print media totals for each clerk, thus allowing clerk cash drawer accountability. Print tax symbol Select No to remove the tax symbol (i.e."T1") from the print and display. Print PLU sale item number? If Yes, each receipt will print the total number of PLU items sold in the transaction.
  • Page 93 Option Description Priority print by group on the kitchen If Yes, the group to which the item is printer? assigned determines the order in which items appear on a kitchen requisition, i.e. items reported to group 1 will print before items reported to group 2.

  • Page 94: Function Key Programming

    Function Key Programming Three programs are used to program function keys:  Program 70 - is used to set individual options for each function key  Program 80 - is used to program a 12-character alphanumeric descriptor. In the case of the #/No Sale key, provision is made to program a separate descriptor for the # and No Sale functions.

  • Page 95: Program 80 - Function Key Descriptor

    Program 80 - Function Key Descriptor 1. Turn the control lock to the P position. 2. To begin the program, enter 8 0, press the SBTL key. SBTL 3. Enter up to 12 three-character codes and press the function key you are programming. (See “Descriptor Code Chart”...

  • Page 96: Program 90 - Function Key Halo

    Program 90 - Function Key HALO Use Program 90 to program a high amount lock out (HALO) for a function key. Only specific keys require this program. For example, you can set a HALO for the CASH, CHECK or CHARGE keys. Refer to the specific function key programming information in this chapter to determine when the HALO option is available.

  • Page 97: Instructions For Currency Conversion Rate - Program 90

    Instructions for Currency Conversion Rate - Program 90 1. Turn the control lock to the P position. 2. To begin the program, enter 9 0, press the SBTL key. SBTL 3. Enter the exchange rate of up to 7 digits (do not enter the decimal point), and then enter a number from 0 to 7 to indicate the decimal position.

  • Page 98: Add Check - Function Key Options

    ADD CHECK - Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL CASH CEHCK Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Compulsory before tendering? Yes = 2 No = 0 Advance the consecutive # when this function is Yes = 0 used? No = 4...

  • Page 99: Cash - Function Key Options

    CASH - Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL CASH CASH Address OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Allow over tendering and under tendering in X Yes = 2 control lock position only? No = 0 Disable under tendering?

  • Page 100: Charge 1-8 - Function Key Options

    CHARGE 1-8 - Function Key Options Repeat for another function CHARGE SBTL CASH Address OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Yes = 2 Allow over tendering and under tendering in X control lock position only? No = 0 Disable under tendering? Yes = 4...

  • Page 101: Check Cashing - Function Key Options

    CHECK - Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL CHECK CASH Address OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Allow over tendering and under tendering in X Yes = 2 control lock position only? No = 0 Disable under tendering?

  • Page 102: Drive Thru / Eat In / Take Out - Function Key Options

    DRIVE THRU / EAT IN / TAKE OUT - Function Key Options Options - Program 70 (P-Mode) Repeat for another function DRIVE SBTL CASH THRU Repeat for another function SBTL EAT IN CASH Repeat for another function SBTL TAKE OUT CASH Address OPTION...

  • Page 103: Error Correct - Function Key Options

    ERROR CORRECT - Function Key Options Options - Program 70 (P-Mode) Repeat for another function ERROR SBTL CASH CORRECT Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 F/S Subtotal - Function Key Options...

  • Page 104: F/S Tend - Function Key Options

    F/S TEND - Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL CASH TEND Address OPTION VALUE Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 Exempt tax 3? Yes = 4 No = 0 Exempt tax 4?

  • Page 105: Ns - Function Key Options

    #/NS - Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL #/NS CASH Address OPTION VALUE No Sale is inactive? Yes = 1 No = 0 No Sale active in X control lock position only? Yes = 2 No = 0 No Sale inactive after non-add # entry? Yes = 4...

  • Page 106: Promo - Function Key Options

    PROMO - Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL PROMO CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Taxable by rate 1? Yes = 4...

  • Page 107: Recd On Acct 1-3 - Function Key Options

    RECD ON ACCT 1-3 - Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 SCALE - Function Key Options...

  • Page 108: Subtotal - Function Key Options

    SUBTOTAL - Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL SBTL CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Subtotal is Compulsory Yes = 2 No = 0 TAX EXEMPT - Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL...

  • Page 109: Void - Function Key Options

    VOID - Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL VOID CASH Address OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 WASTE - Function Key Options Options - Program 70 (P-Mode)

  • Page 110: %1-%5 Function Key Options

    %1-%5 Function Key Options Options - Program 70 (P-Mode) Repeat for another function SBTL CASH Address OPTION VALUE Yes = 1 Allow % key preset override active in X control lock position only? No = 0 Not affect Net Sales Total? Yes = 2 No = 0 Reduce (or increase) the food stamp subtotal...

  • Page 111: Clerk Programming

    Clerk Programming Clerks (which may be used as cashiers), have the following programming options. These options are set through separate programs:  Program 800 - Secret Code programming determines the code that is used for clerk sign on if a code entry sign on method is selected in system option #2 (See "System Option Programming"...

  • Page 112: Program 810 - Clerk Descriptor Programming

    Program 810 - Clerk Descriptor Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 8 1 0, press the SBTL key. SBTL 3. Enter the number (1-10) of the clerk you wish to program; press the X/TIME key. X/TIME 4.

  • Page 113: Group Programming

    Group Programming 20 Group totals are available to accumulate totals of individual PLUs that are assigned to each group. Each PLU can be assigned to one, two or three different groups. (See “Program 150 - PLU Group Assignment” on page 75 to program PLU groups for each PLU.) ...
  • Page 114 Programming Group Descriptors 1. Turn the control lock to the P position. 2. To begin the program, enter 9 1 0, press the SBTL key. SBTL 3. Enter the number (1-20) of the group you wish to program; press the X/TIME key. X/TIME 4.

  • Page 115: Miscellaneous Programming

    Miscellaneous Programming Macro Key Sequence Programming Macros are special function keys that are used to execute a sequence of key depressions. For example, a macro might be used to execute a string of reports or to automatically tender a preset amount. Up to ten different macros may be placed on the keyboard.
  • Page 116 Programming the Macro Name Up to ten function locations may be designated as Macro keys. You may wish to program a name for a macro. For example if a macro executes a series of commands to produce daily reports, you can program the descriptor “DAILY”, so the macro can easily be identified.

  • Page 117: Logo Descriptor Programming

    Logo Descriptor Programming Programming the Receipt A preamble message of up to six lines can be printed at the top of each receipt; a postamble message of up to six lines can be printed at the bottom of each receipt, a separate message can be printed on the DataTran Credit/Debit draft receipt and an endorsement message of up to ten lines can be printed when a check is endorsed on an optional slip printer.

  • Page 118: Nlu Code Number Programming

    NLU Code Number Programming NLU are fixed keys on the keyboard (like traditional department keys) that access specific PLUs. On the default keyboard, there are 12 NLU keys and the PLU# assigned to the NLU key is the same, i.e. NLU key number one is PLU #1. However, with this program, you can assign any PLU number you wish to any one of the 12 possible NLU keys.

  • Page 119: Cash-In-Drawer Limit Programming

    Cash-In-Drawer Limit Programming You can set a cash-in-drawer limit. When cash in drawer exceeds the limit a warning will display on the screen. You must press CLEAR to remove the warning and continue operations. The warning will continue to appear at the completion of every transaction with the limit exceeded, until you use the PAID OUT function to remove cash from the drawer.

  • Page 120: Date And Time Programming

    Date and Time Programming Use this program to set the clock and calendar on your ER-380/ER-380M. The date changes automatically. After initial setting, time changing will probably be required only for beginning and ending daylight savings time. Programming the Date and Time 1.

  • Page 121: Scale Tare Weight Programming

    Scale Tare Weight Programming A tare is the amount of weight representing the container, or package when items are sold by weight. You can pre-program five tare weights, representing the weight of different containers. When you place an item and a container on optional scale, you can enter the tare number to automatically subtract the pre-programmed tare weight.

  • Page 122: Machine Number Programming

    Machine Number Programming The machine number is printed on the register receipt. Program a machine number so that any receipt can be identified with the store or register where the transaction took place. Programming the Machine Number 1. Turn the control lock to the P position. 2.

  • Page 123: Program Scans

    Program Scans Since much time and energy has been invested in the planning and programming of your ER-380/ER- 380M, it is advisable to print a hard copy of the final program for future reference. This copy should be kept in a safe place.
  • Page 124 122  P-Mode Programming ER 380/380M Electronic Cash Register v2.9...

  • Page 125: Sample Reports

    Sample Reports Financial DATE 06/20/2003 WED TIME 13:32 REPORT 00001 -------------------------------- Total and count of FINANCIAL all positive PLUs +PLU TTL 179.56 $288.60 Total and count of -PLU TTL all Negative PLUs -20.00 ADJST TTL 189.56 Total of +PLU and $268.60 –PLU sales --------------------------------...
  • Page 126 continued from previous page Total and count for -5.22 each % function key (i.e. discouts & $3.23 coupons) $0.00 $0.00 Net Sales NET SALE $281.18 Credited tax for CREDIT TAX1 each tax. (Tax is -1.11 credited for negative CREDIT TAX2 taxable sales, i.e.
  • Page 127 Total and count of continued from previous page items sold with HASH status. HASH TTL $0.00 Count of No Sales. NOSALE NON ADD # Total of numbers CASH-IN-D entered into the non- $269.99 add key CHECK-IN-D -108.45 Total and count of FD/S-IN-D expected CASH, CHECK in drawer...
  • Page 128 Total of CASH, CHECKS and continued from previous page CHARGES in DRWR TTL $216.69 drawer. PROMO $1.50 Total and count for WASTE PROMO,WASTE $12.50 Number of TRAIN TTL transactions and $62.59 total activity in AVG ITEM/CUST 7.29 Training Mode AVG $/CUST $10.81 ******************************** Average number if...

  • Page 129: Time

    Time DATE 06/20/2003 WED TIME 15:48 REPORT 00001 Time Period -------------------------------- TIME Number of 13:00-13:59 Transactions SALES AMT $183.85 Net sales in this SALES RATE 65.39% period. 14:00-14:59 Percentage of total sales SALES AMT $97.33 SALES RATE 34.61% ******************************** Number of TOTAL CNT Transactions all periods...

  • Page 130: Plu

    DATE 06/20/2003 WED TIME 15:33 REPORT 00001 -------------------------------- PLU number ALL PLU PLU#1 PLU Descriptor HAMBURGER Count and sales CNT 28 $42.00 total. SALES RATE 15.64% PLU#2 Percentage of total DBL BURGER sales (optional) CNT 40 $99.75 SALES RATE 37.14% PLU#4 COKE CNT 26...

  • Page 131: Clerk

    Clerk Note: Media totals can be printed for each clerk, if selected in Print Option Programming. DATE 06/20/2003 WED TIME 15:36 REPORT 00001 -------------------------------- Clerk Name ALL CLERK ETHAN Number of NET SALE Transactions $155.23 DRWR TTL $109.81 Net sales for this clerk -------------------------------- ZACH...

  • Page 132: Individual Clerk

    Individual Clerk DATE 06/20/2003 WED TIME 15:36 REPORT 00001 -------------------------------- Clerk Name INDIVIDUAL CLERK ETHAN Number of NET SALE Transactions $155.23 DRWR TTL $109.81 Net sales for this clerk -------------------------------- ETHAN No.000218 00000 Drawer total for this clerk 130  Sample Reports ER 380/380M Electronic Cash Register v2.9...

  • Page 133: Groups

    Groups DATE 06/20/2003 WED TIME 15:34 REPORT 00001 -------------------------------- Group Descriptor GROUP GROUP : 1 FOOD Number of items sold in this group SALES AMT $141.75 GROUP : 2 DRINK Net sales for this group SALES AMT $52.27 GROUP : 3 REST. SALES AMT $194.02 GROUP : 5 STORE...

  • Page 134: Balancing Formulas

    Balancing Formulas Net Sales $ Example PLU Sales Total Tax 1 Tax 2 Tax 3 Tax 4 Sale Coupon Amouts Sale Percent Discounts Sale Surcharge Amounts Net Sales Gross Sales $ Example Net Sales Negative PLU Total Item Coupon Total Item Percent Discount Sale Coupon Amounts Sale Percent Discounts...

  • Page 135: Integrated Payment Appendix (380M Only)

    Integrated Payment Appendix (380M Only) One Day Example of Credit Authorization Open Batch NOTE: To present things in a logical order, OPEN BATCH is shown at the beginning of the day, but in practical day-to-day operation it is recommended to open a new batch right after closing today’s batch, so it is ready to go for the next day.

  • Page 136: Sample Transaction

    Sample Transaction 1. Register a normal transaction. Press the appropriate CHARGE key. The message ‘SLIDE CARD” displays: 2. Swipe the card. The message “SLIDE CARD.” continues to displays until the card verification is complete. 3. When verification is complete, the draft is printed. Note: If multiple documents are to be printed, the message “CLEAR / CASH”...

  • Page 137: Manual Card Entry

    Manual Card Entry 1. Register a normal transaction. Press the appropriate CHARGE key. The message ‘SLIDE CARD” displays. 2. If card will not read, press CLEAR once, the message “ENTER ACCT NO” displays. 3. Enter the account number and press CASH (or press Clear twice to abort the transaction.) 4.

  • Page 138: Void Transaction

    Void Transaction Transaction Void allows a transaction to be removed from the batch and not reported to the cardholder statement. 1. Turn the keylock to the VOID position. 2. Register a normal transaction. 3. Press the appropriate CHARGE key. The message “SLIDE CARD” displays 4.

  • Page 139: Close Batch

    Close Batch NOTE: To present things in a logical order, OPEN BATCH is shown at the beginning of the day, but in practical day-to-day operation it is recommended to open a new batch right after closing today’s batch, so it is ready to go for the next day. 1.

  • Page 140: Reset Mode Procedures

    Reset Mode Procedures DataTran Function Table Function Procedure Z-Mode: Enter 500, press SBTL Initialize EFT Z-Mode: Enter 501, press SBTL Open Batch Z-Mode: Enter 502, press SBTL Close Batch P-Mode: Enter 503, press SBTL Clear Current Batch* Z-Mode: Enter 504, press SBTL Change Batch Number Z-Mode: Enter 505, press SBTL Issue Local Total...

  • Page 141: Chg Batch Number

    Chg Batch Number Z-Mode: Enter 504, press SBTL (At the ENTER BATCH NO message, enter the new number, press CASH.) The change batch number command is used to assign a new batch number to an existing batch. It is used with certain credit card processors to rectify settlement problems. It is used infrequently. (Attempt to change batch number will be denied if bank does not allow the feature.) Issue Local Total Z-Mode: Enter 505, press SBTL...

  • Page 142: Issue Transaction

    Issue Transaction Z-Mode: Enter 506, press SBTL The Local Transaction Report contains details of each transaction in the current batch. Example (See Appendix for report key.) DATE 5/24/2004 WED TIME 10:59 *** LOCAL TRANSACTION REPORT *** 1 A 54 ************6301 0501 1 V ITAL6 * 100.00 * * * * * 4 * 052 604 113803 5 @ NY * * 00 * * D 1 00 00 * * * 00001 * * * * * 0524...

  • Page 143: Dial In Load/Dial Out Load

    Dial In Load/Dial Out Load Z-Mode: Enter 508, press SBTL (Dial In Load) Z-Mode: Enter 509, press SBTL (Dial Out Load) If instructed by Datacap support, you can use these options to update DataTran software. Choose Enable Dial In Load to allow Datacap to call the DataTran and send updates. Choose Enable Dial Out Load to call Datacap to connect.
  • Page 144 MIC Banknet Authorization Date Numeric MIC POS Entry Mode Alphanumeric MIC Mag Stipe Error Code Alphanumeric PS2000 Validation Code Alphanumeric Authorization Response Code Alphanumeric PS2000 Authorization Currency Code or Alphanumeric MIC Entry Mode Change Indicator Alphanumeric MIC Track Data - CVC Error Alphanumeric MIC Track Data - Error Code Alphanumeric...
  • Page 145 P. Special Program Code: When available, the DataTran will use this field to return the special program code entered for each accessed transaction. Q. Transaction Date: The DataTran will use this field to return the date of each accessed transaction. Formats: “MMDDYY”...
  • Page 146 144  Integrated Payment Appendix (380M Only) ER 380/380M Electronic Cash Register v2.9...

  • Page 147: Index

    Function Key Programs 97 Cash-In-Drawer Limit Programming 117 Charge Tender 40 Function Key Programs 98 Check Cash Index Function Key Programs 99 Check Change Limit 117 Check Tender 39 Function Key Programs 99 Clearing Memory 58 Clerk Descriptor Programming 110 Programming 109 Report 129 Secret Code Programming 109...
  • Page 148 name programming 114 remove 113 manager control Financial Report 123 % key 108 Food Stamp add check key 96 eligible status for PLU 72 Cancel key 96 Operations 47 Cash tendering 97 Food Stamp Subtotal charge tendering 98 Function Key Programs 101 Check Cash key 99 Food Stamp Tender Check tendering 99...
  • Page 149 Deleting 80 Operations 45 Descriptor Programming 77 Group Assignment 75 Link Programming 79 Numeric Entries 26 Options - Reference Information 73 Receipt Price/HALO Programming 76 Message Programming 115 Programming 70 On and Off 22 Report 128 Sample 12 Status Programming 71 Receipt on Request 42 post tendering 41 Received on Account 44...
  • Page 150 Tax Table Programming 68 taxable status for % Key 108 status for PLU 72 Time programming 118 Time Report 127 Training Mode 42 enter/exit 42 Transaction Void 34 Tray Subtotal Operation 35 Value added tax (VAT) 66 Void Control Lock Position 34 Function Key Programs 107 volume unit 88 Waste...

  • Page 152: Manual Revision Record

    Manual Revision Record Edition Date published Revison contents V2.1 1/3/2006 Integrated Payment Appendix added V2.2 04/20/2006 System Options #26-27, Print Option #35 V2.3 10/13/2006 Group Prg Gift Card Option added V2.4 2/16/2007 Added Charge Key EFT option V2.5 3/15/2007 Added System Options 28-30, RS232 Port PDC Device V2.6 6/6/2007 Added RS-232 Device remote journal option...

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