Cleaning The Platen Roller - Datamax W-Class Maintenance Manual

Adjustments and Maintenance
2.4.2

Cleaning the Platen Roller

NEVER use a sharp object to clean the Platen Roller.
CAUTION
A platen roller contaminated with grit, label adhesive, or ink can cause a decline in print quality and, in
extreme cases, can cause labels to stick and wrap around the roller. Clean the platen roller as follows:
 Turn 'Off' and unplug the printer.
 Open the access cover. Remove the Tear-Bar, Arc Plate or peel mechanism, if attached.
 Unlock the Printhead Latch and raise the Printhead Assembly. Remove media and ribbon.
 Using a clean, lint-free cloth dampened with isopropyl alcohol wipe the Platen Roller clean. Manually
rotate the roller to clean the entire surface. Allow the roller to dry.
 Replace the Tear-Bar, Arc Plate or peel mechanism.
 Replace ribbon and media.
 Lower the Printhead Assembly and lock the Printhead Latch.
 Close the access cover. Plug in and turn 'On' the printer. Feed several labels to normalize tracking.
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