Fault Messages - Datamax W-Class Maintenance Manual

3.1.2

Fault Messages

Fault Messages receive the highest display priority. If more than one fault is detected the display will
cycle between messages.

Note: To return to normal operation after the printer enters a fault condition, the fault must be corrected and
then the FEED key pressed to clear the condition.
Displayed Message



Troubleshooting
Fault Messages
Description
A drop in the 24 volt power
supply has been detected.
An analog to digital
converter failure has been
detected.
A blade-positioning fault
has been detected.
3-3
Possible Solution(s)
1) Try cycling the printer power 'Off' and
'On' to clear the fault.
2) Possible defective power supply board.
Verify the 24 VDC supply voltage. For
replacement see Section 4.11.
WARNING! Use extreme caution
when measuring printer voltages.
1) Try cycling the printer power 'Off' and
'On' to clear the fault.
2) Replace the main logic board; see
Section 4.10.
1) Try cycling the printer power 'Off' and
'On' to clear the fault.
2) Ensure the thickness of the media being
cut is within specification for the cutter;
see the Operator's Manual for details.
WARNING! Turn 'Off' the printer and
unplug the power cord before examining
the cutter.
3) Ensure the cutter and cable are properly
installed, and that the cutter cable is free
of damage.
4) Examine and clear any obstructions
from the cutter. See Section 2.4.5.
5) The cutter may be defective. Replace it.
6) The main logic board may be defective.
Replace the board; see Section 4.10.