Sage Barista Express BES870UK Instruction Booklet page 33

Barista express
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troUBlESHootIng
ProBlEm
no steam is generated.
milk is not creamy
after texturing.
machine is not working.
32
PoSSIBlE CaUSES
Machine is not
turned On.
Water tank is empty.
Steam Dial is not in
STEAM position.
Steam Wand is blocked.
Not enough steam.
WHat to do
Ensure the machine is
plugged in, switched On
at the power outlet and the
POWER button is pressed
On.
Refer to 'Filling The Water
Tank', page 11.
Turn the steam dial to the
STEAM position.
Use the pin on the cleaning
tool to clear the opening. If
the steam wand continues
to be blocked remove the
tip of the steam wand using
the spanner in the middle
of the cleaning tool. Refer
to 'Care and Cleaning',
page 25.
Steam wand may be
blocked. Refer to 'Care and
Cleaning', page 25.
Use cold fresh milk. Refer
to 'Texturing Milk', page 19.
The safety thermal-cut
may have activated due
to the pump or grinder
overheating.
Turn the machine off and
allow to cool for about
30–60 minutes.

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