Print-Quality Troubleshooting
Black Print
Initial Actions
5-16
The entire image is black.
Check the paper transfer path.
Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts
Main Controller Board, PL1.1.2
HPVS, PL1.1.3
Laser Unit, PL1.1.12
Troubleshooting Procedure Table
Step
Actions and Questions
1
1. Check the wiring harness
connectors between the Main
Controller Board and the HVPS.
2. Are the connectors securely
connected?
2
Does the error still occur?
1. Reseat the HVPS (page 8-64).
3
2. Does the error still occur?
4
Does the error still occur?
Example Print
Yes
No
Go to step 3.
Reconnect the
connectors.
Go to step 2.
Go to step 3.
Complete.
Replace the
Complete.
HVPS
(page 8-64).
Go to step 4.
Replace the
Complete.
Laser Unit
(page 8-57).
Go to step 5.
Phaser 3250 Laser Printer Service Manual
Black Print