Xerox 3225 User Manual
  1. Manuals
  2. Brands
  3. Xerox Manuals
  4. Printer
  5. WorkCentre 3225
  6. User manual

Xerox 3225 User Manual

Xerox print system users guide 3825/3225/2025
Hide thumbs Also See for 3225:
Table of Contents

Advertisement

Quick Links

See also: Service Manual , Installation Manual

Advertisement

Table of Contents
loading

Related Manuals for Xerox 3225

Summary of Contents for Xerox 3225

  • Page 2 Novell and NetWare/Novell, Inc. QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc. UNIX/UNIX Systems Laboratories. Ethernet/Xerox Corporation. The digitally encoded software included with your QMS 3825/3225/2025 Print System is Copy- righted 1995 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modi- fied, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc.
  • Page 3 Introduction ... 1-2 About the Documentation ... 1-3 Standard Product Documentation 1-3 Related Documentation 1-4 About This Manual ... 1-5 Typographic Conventions ... 1-6 Printer Features ... 1-7 QMS Crown Technology 1-7 PostScript Level 1 and Level 2 Compatibility 1-9 Resident Emulations 1-9 Resident Typefaces, Fonts, and Symbol Sets 1-10 Multiple Resolutions 1-13...

  • Page 4: Table Of Contents

    Power Save Mode 1-15 Convenient Control Panel Operation 1-15 RISC-Based Controller 1-15 Flexible Document Handling Capabilities 1-16 QMS PS Executive Series Utilities 1-16 Optional Accessories 1-16 Introduction ... 2-2 Turning on the Printer ... 2-2 Printing Files ... 2-3 Using Application Software 2-3 Using QMS DOC 2-3 Using the Control Panel ...

  • Page 5: Table Of Contents

    Routine Maintenance ... 3-2 Maintenance You Can Perform — 3825/3225 3-3 Maintenance You Can Perform — 2025 3-4 Maintenance that Requires QMS Service — 3825/3225/2025 3-5 Adding Toner ... 3-6 Keeping the Printer Clean ...3-11 Cleaning the Quenching Lamp 3-11...

  • Page 6: Table Of Contents

    Media Jam Locations ... 4-7 Clearing Media Jams ... 4-8 Clearing an Upper or Lower Input Bin Jam 4-8 Large-Capacity Input Bin Jam or Large-Large-Capacity Input Bin Jam (3825/3225 only) 4-9 Transport Area Jam 4-11 Output Area Jam 4-12 Large-Capacity Output Stacker Jam —...

  • Page 7: Table Of Contents

    Changing Input Bin Size ... 5-2 Changing LLCIT Paper Size ... 5-4 Remove and Disassemble the LLCIT 5-4 Set DIP Switches to Match Paper Size 5-9 Adjust Side Rails to Match DIP Switches 5-10 Reassemble the LLCIT 5-17 Attaching the Large-Capacity Output Stacker ...5-19 Sources of Support ...

  • Page 8: Table Of Contents

    Warranty Considerations ...B-7 Consumables and Your Warranty B-7 Electrostatic Discharge and Your Warranty B-8 Introduction ...C-2 Supported QMS DOC ...C-2 Header/Trailer Page Commands C-2 HP-GL Emulation Commands C-3 HP PCL 5 Emulation Commands C-3 Lineprinter Emulation Commands C-3 CCITT Groups 3 and 4 Commands C-4 PostScript Commands C-4 Document Formatting C-4 Sessions Command C-5...

  • Page 9: Table Of Contents

    PCL 5 Emulation ... C-23 Terminology C-23 PCL 5 Emulation DOC C-26 Installation ... D-2 Operator Control ... D-2 Administration—Communications ... D-3 Administration—Emulations ... D-4 Administration—Special Pages ... D-6 Administration—Startup Options ... D-7 Administration—Memory ... D-7 Administration—Engine ... D-7 Administration—Miscellaneous ... D-8 Administration—Disk Operations ...
  • Page 10 FCC Compliance F-3 Canadian Users F-3 Bescheinigung des Herstellers/Importeurs F-3 Declaration of the Manufacturer or Importer F-3 Installation F-4 Colophon F-4...
  • Page 11 Printer features Optional accessories Where to find more information...

  • Page 12: Introduction

    The QMS 3825/3225/2025 Print System is a powerful but easy to use departmental laser printer. By reading and following the instructions in this manual, you should be able to make the most of your printer. Take the time to review the illustration below for a quick introduction to the parts of your printer.

  • Page 13: About This Manual

    The following documents are shipped with your printer: QMS 3825/3225/2025 Print System User’s Guide You’re looking at it right now. Use this manual to operate your printer on a daily basis. It covers printing files, adding print media, selecting input and output bins, duplexing, collating, and main- taining and troubleshooting the printer.
  • Page 14 QMS Crown Remote Console User’s Guide Refer to this manual for detailed information on establishing con- nections between your printer and a remote console. This con- nectivity is especially valuable for system administrators who must monitor multiple printers. QMS Crown Network Notes This manual offers tips for using your printer on a network.

  • Page 15: Character Encoding Tables

    Use the following summary, the table of contents, and the index to locate the information you may need. Chapter 1, “Introduction,” describes the QMS 3825/3225/2025 Print System documentation set, provides an overview of this manual, and discusses the major features of your QMS printer.
  • Page 16 Appendix F, “Notices,” lists compliance information with various safety and international standards, as well as notices about this manual. Glossary defines key terms. The following conventions are used throughout this manual: Mixed-Case Courier Mixed-Case Italic Courier UPPERCASE COURIER Mixed case bold lowercase italic UPPERCASE Text you type, and messages and information...
  • Page 17 The QMS 3825/3225/2025 Print System offers a unique combination of high-performance processing, network/host connectivity options, innovative network features, and paper handling features. Your printer can interface with any IBM PC or compatible and any Macin- tosh, plus most mainframes and minicomputers.
  • Page 18 available applications, selects the appropriate emulation from those installed on the printer and processes the print job, freeing you from the need to change printer switch settings or send soft- ware commands to accommodate different printer languages. Input Buffers—The printer has expandable input buffers, which enable it to receive large amounts of print data over any or all of its interfaces.
  • Page 19 Spooling Overflow—Spooled print jobs can transparently spill over to the hard disk, so buffers are not limited to RAM capacity. The QMS 3825/3225/2025 Print System provides PostScript Level 1 and Level 2 page description capabilities via QMS-developed emula- tions that are compatible with Adobe’s PostScript Level 1 and Level 2 languages while providing additional capabilities.
  • Page 20 Your printer comes with 39 PostScript typefaces from 12 typeface families. All resident PostScript typeface families have multilingual character sets. The fonts in all of these typeface families can be scaled from 4 points upward, rotated to any angle in 1° increments, pattern filled, half- toned, shaded, shadowed, and cropped, depending on your applica- tion software.
  • Page 21 Sans Serif Helvetica Typefaces Helvetica Bold Helvetica Oblique Helvetica Bold Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Oblique Helvetica Narrow Bold Oblique Helvetica Condensed Helvetica Condensed Bold Helvetica Condensed Oblique Helvetica Condensed Bold Oblique ITC Avant Garde Book ITC Avant Garde Demi ITC Avant Garde Book Oblique ITC Avant Garde Demi Oblique Pi or Symbol...
  • Page 22 Your printer has the following resident HP PCL fonts. All fonts can be automatically rotated to landscape orientation. Some are fixed in pitch and point size while others are scalable. Unless otherwise noted, samples are shown in 10 point size. Serif Fonts Courier 12 pitch 10 point Courier 12 pitch 10 point Italic...
  • Page 23 PostScript and PCL print jobs that require finer detail, such as camera-ready copy or for CAD drawings that demand tighter angles. Available resolutions are: Print System 3825 3225 2025 High Resolution 600 x 600 400 x 400 400 x 400...
  • Page 24 3225/2025 The 3225 and 2025 Print Systems come with 16 MB of resident RAM, which can be upgraded to 32 MB if you need more room for font downloading, font caching (temporary storage space in RAM), spooling, or enlarging the printer’s...

  • Page 25: Using The Control Panel

    QMS 3825 Print System can deliver print speeds up to 38 pages per minute. 3225 the QMS 3225 Print System can deliver print speeds up to 32 pages per minute. 2025 the QMS 2025 Print system can deliver print speeds up to 20...

  • Page 26: Installation

    PostScript files. The on-line help contains installation and operation instructions and further explains the program’s functions. The QMS 3825/3225/2025 Print System offers many options to expand its capabilities. The Advanced Paper Handling Option includes a duplex printing module, a large-capacity input bin which accommodates 1,500 sheets of paper, and a printer supplies storage cabinet.
  • Page 27 The sys- tem supports disks up to 2.2 GB in capacity. The QMS 3225 and 2025 Print Systems come with 16 MB of RAM, which can be upgraded to 32 MB to allow your printer to grow with your needs.

  • Page 28: Your Qms Vendor

    Basic network interfaces, designed for printers operating in only one network protocol at a time, include a standard Ethernet option which supports both DECnet and TCP/IP, or AppleTalk, or NetWare a standard Token-Ring option which supports TCP/IP or NetWare a standard IBM 3270A/5250 protocol When you use an optional network interface and its accompany- ing software, you also have the ability to establish a remote con- sole connection.
  • Page 29 How to turn on the printer How to print files How to use the control panel How to select and store media How to duplex a print job How to collate a print job How to select resolution How to select page orientation How to select input and output bins How to refill input bins...
  • Page 30 This chapter explains daily printer operation. It contains information about printing on paper, labels, and transparencies; selecting and storing media; using the control panel; adding paper to the input bins; duplexing; collating; changing resolution; and selecting page orientation. The printer’s power switch is located on the right rear panel. Make sure the power cord is properly connected to the printer and to a grounded outlet before turning on the power switch.
  • Page 31 The QMS 3825/3225/2025 Print System is designed to serve more than one person. With its ESP and SIO features, your printer can directly serve three hosts (via the standard serial, parallel, and Apple- Talk interfaces). In most installations, the printer will be connected to a network of users through an optional network interface.

  • Page 32: Message Window

    your files that instruct the printer to use specific features. Use QMS DOC to select an emulation, an input bin or paper size, duplex, orien- tation, and more. The features you select take effect only for the print- ing of your file. After it prints, the QMS DOC added to the beginning of the next file takes effect.
  • Page 33 The Power light indicates whether the printer’s power is turned on. The arrow-shaped light to the left of the Online/ Offline key indicates whether the printer is on line. When the printer is on line the green light shows; when it is off line, the light is out. The Receiving light shows when the printer is receiving data.

  • Page 34: Control Panel Keys

    The control panel message window is the printer’s chief means of communicating with the operator. In 2 lines of 16 characters each, the printer sends messages about its status and about errors encoun- tered while printing a job. When you change printer configuration options, the message window is your guide through the printer’s menu structure.

  • Page 35: Operator Control

    The End Job key sends an end-of-job indicator to a currently compiling job that does not contain one. This key may be used while the printer is on line. Pressing the Status Page key causes the printer to print a status page. Using menu choices described in Chapter 6, “Special Pages and Startup Options Submenus,”...
  • Page 36 The quality of your print job depends in large part on the quality of the paper and storage method you select. The printer accommodates 18 to 24 pound (68 to 90 g/m 2 ) paper. You may achieve increased blacks and sharper contrast by using special laser printer paper.
  • Page 37 You can print transparencies for overhead projectors and sheets of self-adhesive labels with your QMS printer. However, these special materials require some special handling: Turn off the duplex unit before printing labels or transparencies. Always use the upper input bin and the side media exit. This maintains a straight printing path, which helps assure high quality output.

  • Page 38: Media Sizes

    The printer supports the following media sizes: Media Media Size Inches 11.75 x 16.50 297 x 420 8.27 x 11.75 5.83 x 8.27 9.85 x 12.88 7.17 x 10.12 Executive 10.50 x 7.50 Ledger 11.00 x 17.00 279 x 432 Legal 8.50 x 14.00 Letter...
  • Page 39 Upper input bin Lower input bin Large-capacity input bin (optional) Large-large-capacity input bin (optional — 3825/3225 only) The illustration below shows the locations of these bins. The input bins support several types and sizes of media. The optional large- capacity bin expands the printer’s paper capacity to approximately 1,500 sheets of letter or A4 size paper (500 sheets for the upper and lower bins, and 1,000 sheets for the large-capacity bin).The optional...
  • Page 40 Press the Online/Offline key to take the printer off line. The indicator light by the key goes out and the message window continues to display IDLE or ENERGY SAVER Press the Menu key to enter the configuration menu. The message window displays CONFIGURATION OPERATOR CONTROL Press the Select key to enter the menu;...
  • Page 41 Press the Online/Offline key and the following prompt appears: SAVE CHANGES? Press the Next key until YES appears. Press the Select key to save changes. Press the Online/Offline key to place the printer back on line, making it available for the next print job. With the optional duplex printing module installed, you can print on both sides of any size paper (including ledger).
  • Page 42 There are two types of two-sided printing: duplex and tumble duplex. The illustration below shows the difference between these two types. Side 1 Portrait Side 1 Portrait TUMBLE DUPLEX Once the optional duplex printing module is installed on your printer, the Duplex option and Tumble Duplex option appear in the Operator Control menu.
  • Page 43 Press the Select key to enter the menu. Press the Next key until the Duplex menu appears. The message window displays OPERATOR CONTROL DUPLEX Press the Select key. Press the Next key until ON appears in the message window. Press the Select key. The message window momentarily displays IS SELECTED and then...
  • Page 44 With its unique virtual memory management, your QMS printer can deliver multiple copies of your files in collated order to either of the face-down output bins or the optional large-capacity output stacker. Collated and uncollated stacking for two copies of a four-page docu- ment are illustrated below.
  • Page 45 300 x 300 dots per inch (dpi) or at a higher resolution: 3825 600x600 dpi 3225 400x400 dpi 2025 400x400 dpi The lower resolution prints more quickly and uses less toner. It is suit- able for many routine office needs, such as interoffice memos and draft copies of documents.
  • Page 46 image your printer can make, so you will select the higher setting. Many applications allow you to change resolution on a per job basis. Use the control panel only if you want to change the default. The higher setting is the default value. To change the resolution Press the Online/Offline key to take the printer off line.
  • Page 47 On a 3225 or 2025 Print System, the message window displays DEF. RESOLUTION *400 DPI Press the Next key. The message window displays DEF. RESOLUTION 300 DPI Press the Select key. For 1.5 seconds, the message window displays 300 DPI...
  • Page 48 You may select either portrait or landscape orientation. There is no need to load media differently in the input bins for landscape orienta- tion. Using letter-size paper as an example, the illustration below shows both orientations relative to direction of media movement through the printer.

  • Page 49: Number-Up Printing

    Press the Select key. Press the Next key until the orientation you want appears in the message window (in this example, landscape). Press the Select key. The message window momentarily displays LANDSCAPE IS SELECTED and then OPERATOR CONTROL ORIENTATION Press the Online/Offline key and the following prompt appears: SAVE CHANGES? Press the Next key until YES appears.
  • Page 50 The upper and lower input bins hold up to 250 sheets of paper each. Follow these steps to load paper into these bins: 1 Grasp the sides of the bin and lift it slightly to pull it away from the printer.
  • Page 51 3 Gently tap up to 250 sheets of paper on the side of the stack to even them and then place the stack in the bin. Replace the bin cover and gently but firmly reinsert the bin into the printer, being careful not to damage the guide pins. The LCIT holds up to 1,000 sheets of paper or other media in Letter, Legal, A4, A5R, B4 and B5 sizes.
  • Page 52 paper tray and three lights to indicate bin status: Tray Down Press this button before adding paper to the large- Button capacity input bin. The top and front covers of the bin must be closed. Ready The Ready Light is inside the Tray Down button. This light Light is visible when the large-capacity bin is ready to be used.
  • Page 53 2 When the light stops flashing, open the bin cover and move the chain guide out of the way). If the paper size is correct, simply add more paper. If you want to change page sizes, you must first remove any existing paper from the bin.
  • Page 54 6 Reposition the chain guide into the slot at the center edge of the paper stack. The chain guide keeps the paper in the correct position and helps prevent paper jams. Make sure the chain guide is not resting on top of the paper or to either side of the slot.
  • Page 55 The Large-Large-Capacity Input Tray (LLCIT) for your QMS 3825/ 3225 Print System allows you to load 2,500 sheets of paper at a time, in letter, legal, ledger, A3, A4, and B4 sizes. The LLCIT must be installed by a QMS-authorized service represen- tative.
  • Page 56 The Large-Large-Capacity Input Tray (LLCIT) has step-by-step instruction illustrations, a button to lower the interior tray, and an error light to alert you to any condition that requires your attention. Instruction Illustrations Tray Down Button Error Light Changing the paper size for the LLCIT requires special care to avoid damaging electrical connections.
  • Page 57 The LLCIT holds up to 2,500 sheets of paper in letter, legal, ledger, A3, A4, and B4 sizes. Once the size is set, add paper of the same size and orientation as the paper that was previously loaded. To add paper to the LLCIT Remove the upper and lower input bins.
  • Page 58 The QMS 3825/3225/2025 Print System has three standard output bins: The upper bin The lower bin The side bin An optional large-capacity output stacker is available for the 3825 Print System: The illustration below shows the locations of these bins. The upper and lower bins have a combined capacity of 1,500 sheets (stacked face down).
  • Page 59 put bin by using the control panel and the Outputbin selection in the Operator Control menu. Choose Upper for the upper output bin. Choose Lower for the lower output bin. Choose Side for the side (face-up) output bin. Choose * for any face-down (upper, lower, or LCOS, if installed) output bin.
  • Page 60 Press the Select key. Press the Next key until the lower out- put bin appears in the message window. Press the Select key. The message window momentarily displays LOWER IS SELECTED and then OPERATOR CONTROL OUTPUTBIN Press the Online/Offline key. The following prompt appears: SAVE CHANGES? Press the Next key until YES appears.
  • Page 61 Heavy paper stock, transparencies, and labels work best when they follow the straightest path through the printer. Use the side exit and the upper input bin for the straightest path. To use the side media exit: Pull the side media exit away from the printer.
  • Page 62 The stacker stacks paper face down, so jobs can be located and sep- arated easily. A clear window on the top of the stacker allows you to monitor work face up on its way to the stacker. Once the Large-Capacity Output Stacker is installed, the main power supply to the printer enters through the stacker.

  • Page 63: Routine Maintenance

    Routine maintenance schedule Adding toner Replacing the cleaning unit, ozone filter, chargers, shield plate, and printer drum Cleaning the quenching lamp, separation pawls, and transfer corona wire Clearing the maintenance message...
  • Page 64 Routine maintenance is required to keep your printer operating prop- erly. This chapter includes a maintenance schedule and instructions for all basic maintenance tasks, such as adding toner, replacing dis- posable printer parts, and cleaning specific areas of the printer. Depending upon the number of pages printed, your printer requires replacement of several disposable parts and cleaning of several areas to ensure excellent print quality.
  • Page 65 Message Appears at Maintenance Needed Toner Out 15,000 pages Replace 30,000 Cleaner pages Maintenance 100,000 pages Replace: Toner cartridge Clean: Quenching lamp Separation pawls Transfer corona wire Replace: Cleaning unit Replace: Main charger Transfer/separation charger Shield plate Ozone filter OPC Drum Instructions page 3-5 page 3-11...
  • Page 66 Message Appears at Maintenance Needed Toner Out 10,000 pages Maintenance 20,000 pages Replace 30,000 Cleaner pages Replace Drum 80,000 pages Replace: Toner cartridge Clean: Quenching lamp Separation pawls Transfer corona wire Replace: Main charger Transfer/separation charger Ozone filter Replace: Cleaning unit Replace: OPC Drum Shield plate...
  • Page 67 Message Appears at Maintenance2 Due 320,000 pages on 3825/3225 300,000 pages on 2025 Maintenance3 Due 2,400,000 pages Maintenance Needed Replace: Development unit Fusing unit Paper feed rollers Clean: Inside of the drawer Registration rollers and mylar Transport belt Bottom plate of the...
  • Page 68 The message window indicates when the printer’s toner is low. 3825 The QMS 3825 Print System uses specially developed microfine toner to achieve excellent print quality. Always make sure to use QMS microfine toner when replacing toner. To replenish the toner supply, follow these directions: The printer should be off line before toner is replaced.
  • Page 69 Be careful not to spill any toner on other parts of the printer or on yourself. 4 Remove a toner cartridge from its box and shake the car- tridge vigorously for 10 to 15 seconds. 3825/3225 2025...
  • Page 70 5 Insert the cartridge at a slant so that the round bar on the cartridge fits into the groove on the right- hand side of the toner unit. Close the cartridge over the toner unit so that the release tab clicks into place. 3825/3225 2025...
  • Page 71 This removes the plastic cov- ering from beneath the car- tridge and releases the toner into its compartment. 7 Tap the top of the cartridge to release any toner that may be sticking to the inside. Remove the cartridge and discard it. 3825/3225 2025...
  • Page 72 8 Replace the toner cover. 3825/3225 2025 9 Firmly push the internal compartment back into the printer so that the latches and levers lock into place. 10 Close the front cover.
  • Page 73 The printer requires cleaning in several areas whenever you add toner. When it is necessary to clean the inside or outside of your printer, follow these directions: Always turn off the printer before cleaning to prevent an injury. Do not use sharp objects to clean the printer. Do not use cleaning solutions to clean the inside of your printer.

  • Page 74: Cleaning The Separation Pawls

    Wipe the top of the quenching lamp with a clean water- dampened cloth. Reinsert the quenching lamp. 5 Leave the front cover open for cleaning the separation pawls. The separation pawls are attached to the fusing unit, which is located to the left of and beneath the drum and cleaning unit compartment.
  • Page 75 Place the fusing unit on a level surface so that you can see all four separation pawls. 3825/3225 2025...
  • Page 76 Never use any fluid besides water to clean the separation pawls. Replace each pawl by angling it slightly to insert it into a slot and then pressing down to snap it in place. 3825/3225 2025...
  • Page 77 Reinsert the fusing unit by aligning it with the rails inside the internal compartment and firmly pushing the unit until it snaps into place. Close the printer’s front cover. If you have performed preventive maintenance on the printer and print quality remains low, the transfer corona wire may have toner on it.
  • Page 78 Open the front cover. Pull out the transfer charger using its tab. Attach the cleaning guide to the edge of the transfer charger. PULL...
  • Page 79 Gently slide the clean- ing guide (or a cotton swab) back and forth to clean the corona wire. Carefully reinsert the transfer charger into the printer until it is firmly in position. Close the front cover. Return the cleaning guide to the printer cabinet.
  • Page 80 The cleaning unit clears loose or excess toner from the page and the printer’s drum. Replace the cleaning unit every 30,000 pages printed. To replace the cleaning unit 1 Grasp the sides of the printer’s front cover and pull it down to open. 2 Push up the latch on the left-hand side of the printer and pull out the...
  • Page 81 4 Cover the drum with a piece of paper to protect it from light and any handling damage. Remember to remove the paper after installing the new cleaning unit. 5 Lift up the used cleaning unit to remove it. If the cleaning unit does not easily come out when lifted, check to make...
  • Page 82 8 Firmly push the internal compartment back into the printer so that the latches and levers lock into place. 9 Close the front cover. The two chargers and shield plate are visible with the printer cover open. The chargers are located next to the compartment handle and the shield plate is located just above the handle.
  • Page 83 3 Firmly pull out the used shield plate, and dispose of it properly. Insert the new shield plate, and click it into place. 4 Pull out the used main charger, and dispose of it properly. Insert a new main charger, and click it into place.
  • Page 84 5 Pull out the used transfer/separation charger, and dispose of it properly. Lower the A1 lever, and then insert a new transfer/separation charger, being careful not to touch the clear plate. Return the lever to its original position. 6 Close the front cover. The ozone filter is located on the left side of the printer behind a vented covering.
  • Page 85 Place a new filter inside the cover. 3 Reattach the vented cover to the left side of the printer and click it in place. The printer drum should be replaced after printing approximately 100,000 pages on the 3825 and 3225 Print Systems; every 80,000...
  • Page 86 pages on the 2025 Print System. Since the drum is sensitive to light and fingerprints, remember the following tips when replacing the drum or opening the compartment containing the drum: Do not expose the drum to any light brighter than normal room light.
  • Page 87 3 Locate the cleaning unit release lever. Hold down the side button on the lever, and turn the lever to the left. Release the side button, and leave the lever in the upright position. 4 Locate the develop- ment unit release lever. Move the lever clock- wise until it locks into place.
  • Page 88 7 Remove the protective wrap by pulling it away from the drum. 8 Reposition the release levers. 9 Firmly push the internal compartment back into the printer so that the latches and levers lock into place. 10 Close the front cover.
  • Page 89 A maintenance message appears in the printer’s message window when routine maintenance is due. After completing the maintenance, you must use the printer control panel to remove the message. To clear the maintenance message use this procedure: Press the Online/Offline key to take the printer off line. Press the Menu key.

  • Page 91: Printer Troubleshooting

    Control panel messages Printer troubleshooting Preventing paper jams Paper jam locations Clearing paper jams Printing problems Paper jam indicator problems Print quality problems Placing a service call...
  • Page 92 This chapter covers printer problems that may occur as a result of Application software Computer hardware Printer hardware Printer control panel messages help you locate many problems. When the printer needs operator assistance, the message window displays one of the following messages: ADJUST LCIT BIN ADJUST NUMBER OUTPUTBIN...
  • Page 93 DEVELOPER ABSENT DEVELOP WARNING It is nearly time to replace the developer unit FUSER ABSENT LCIT COVER OPEN LOW TONER MAINTENANCE DUE NUMBER OUTPUTBINFULL OPC DRUM ABSENT OPC WARNING OUTPUTBIN NUMBER JAM PUT SIZE PAPER IN NUMBER INPUTBIN REPLACE CLEANER REPLACE OPC DRUM The OPC drum must be replaced TONER OUT When the printer requires service, operation stops and the message...
  • Page 94 The following is a list of possible printer problems and solutions. Many problems can be corrected as you follow the steps on this list. Does the printer power light come on? YES - Go to number 2. NO - Check the following: Is the power cord plugged into both the power outlet and the printer? Is the printer’s power switch in the ON position (|)?
  • Page 95 sion) of the printer, computer, and the application the same? See chapter 4, “Administration/Communications Submenu,” in the system administrator’s guide. If you still cannot identify the problem, contact your QMS vendor. Is the printer printing codes or not printing at all when in ESP mode (emulation sensing processor)? YES - Check the following: Reconfigure the port to the specific printer emulation of the...
  • Page 96 There are several things you can do to reduce the occurrence of media jams. Your paper, labels, and overhead transparencies must meet the guidelines set for the printer. If you have problems with paper double feeding, remove it from the input bin and fan the edges. The sheets may be sticking together.
  • Page 97 When a media jam occurs, the printer icon on the printer’s control panel lights in the area closest to the jam. Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also signal that you are using the wrong weight media. Media jams can occur in the following areas:...
  • Page 98 To clear a jam in the upper or lower input bin Grasp the upper or lower input bin with both hands and lift it slightly to pull it out. Pull the jammed media gently from the media feed area. Replace the input bin. Open and close the printer’s front cover to clear the jam signal.
  • Page 99 When a jam occurs in the optional large-capacity bin or the optional large-large-capacity bin, the tray inside the bin automatically moves down. If the jammed media is not visible, go to 2. Otherwise, do this Open the large- or large-large-capacity bin.
  • Page 100 Open the cabinet door. Turn the knob behind the door clockwise to release the jammed paper. Close the cabinet door. Open the printer’s front cover. Pull down the jam release lever (labeled B) and remove the jammed media. The jam release lever automatically returns to its proper position.
  • Page 101 Follow these steps to clear a media jam from the transport areas: Open the front cover and pull down the transfer/sepa- ration charger guide (labeled A1). If the most of the sheet of media is visible, pull and turn the fusing unit knob clockwise while removing the paper.
  • Page 102 To remove a jam from one of the output areas: Gently pull out any print media that is visible at the upper, lower, or side exits. If no print media is visible, open the printer’s side access doors and remove any media.
  • Page 103 The large-capacity output stacker (LCOS), which holds up to 2,750 sheets of paper, is optional for the 3825 Print System. If a paper jam occurs in the LCOS, the Error light flashes, and the message window on the printer control panel reads Clear Paper Ejection Jam. To remove a jam from the optional large-capacity output stacker: Press the Online/Offline key to take the printer off line.
  • Page 104 Duplexing capabilities are optional for your printer. If you have a duplexing unit installed and a print media jam occurs in the duplex area, follow these steps: Open the cabinet door. Push and turn the right- hand knob clockwise to release any jammed print media.

  • Page 105: Blank Pages

    If the jammed media cannot be removed, push the lever labeled D1 at the top of the transport guide to release the guide and remove any media. Then raise the transport guide back to its correct position. Close the cabinet door. Open and close the front cover to clear the jam signal.

  • Page 106: Print Quality Problems

    If a job partially prints, check the following: Check your printer interface cable. You could have the wrong kind of cable, or the printer may not be configured for the correct cable and port. In your system administrator’s guide, see chapter 2, “The Com- munications Submenu,”...

  • Page 107: Cleaning The Transfer Corona Wire

    Corona Wire” in chapter 3, “Periodic Maintenance”). Check whether printer is set to low resolution, 300 dpi, or high resolution— 600 dpi on the 3825; 400 dpi on the 3225 or 2025 printers. In a 3825 printer, confirm that you are using only QMS- approved microfine toner.
  • Page 108 Replace the paper in the printer with dry paper. If you are using transparencies, they must be recommended for use in laser printers and able to withstand heat up to 200 Fahrenheit. Place a service call. If you have a problem you can not resolve, contact your QMS vendor. Your QMS vendor is best equipped to handle immediately any prob- lems you may encounter.

  • Page 109: Changing Input Bin Size

    Changing input bin sizes Changing optional large-large-capacity tray size Attaching optional large-capacity output stacker...
  • Page 110 This chapter guides you through several advanced printer tasks which may need to be performed from time to time. Included are instructions for changing the input bin sizes, changing the paper size for the optional large-large-capacity input tray, and attaching the optional large-capacity output stacker.
  • Page 111 2 Move the guides to the appropriate page size and secure each with a screw. 3 Place the appro- priate metal page sensing tab (included in the accessory box) in the tab holder. Make sure the paper size and the size on the page sensing tab match.
  • Page 112 Changing the paper size for the LLCIT requires special care to avoid damaging electrical connections. We recommend that you Evaluate your printing needs and choose one size for the LLCIT Have the service representative set the LLCIT for that size during installation Do not alter the size setting 1 Remove the upper and lower input bins.
  • Page 113 2 Press the Tray Down button. As soon as the tray moves down enough to remove the paper, open the door to stop the tray movement. Remove all the paper. Close the door. The tray will rise to the top. When the tray reaches the top, open the door.
  • Page 114 11 Unscrew the silver screw from the top back of the indicator area cover. 12 Open the front door of the LLCIT.
  • Page 115 13 Unscrew the two silver screws from the front of the indicator area cover. 14 Open the clear lid. 15 Carefully lift the indicator area cover forward to clear the magnetic door clasp and set it gently on the floor, being careful not to overextend the blue wire harness.
  • Page 116 16 Remove the clear lid.
  • Page 117 Use a pen or pencil to set the six DIP switches, which help the printer sense paper size. The following chart (which is also posted on the inside of the indicator area cover) shows how to set the DIP switches. Up = 1 DIP switch # Paper Size...

  • Page 118: Reassemble The Llcit

    The side rails must be adjusted to match the paper size you have chosen. The steps for adjusting the right side rail are the same for all sizes. The steps for the left rail differ according to the paper size. Fol- low the steps for the right side, then check the chart to see which set of instructions to follow for the left side.
  • Page 119 Remove the front and rear thumb screws on the right rail.
  • Page 120 Click the silver top section of the side rail into the notch for the paper size you want. Slide the rail until the front notch lines up with the proper size and the screw hole lines up with the matching hole.
  • Page 121 Adjust the back of the rail until the slot lines up with the matching size indicator and the screw hole is visible. Reinsert the thumb screws.
  • Page 122 When you adjust the left side rail, check this chart to see which set of instructions to follow. Once you have changed the left side rail, skip to “Reassemble the LLCIT” on page 5-17. From this size Letter To this size Letter (11"...
  • Page 123 Remove the three black screws from the silver top section of the side rail. Lift the end of the size indicator bar at top rear. Remove the silver section of the side rail. Disconnect the keyring-type fastener at the bottom of the chain guide.
  • Page 124 Left Side Rail - C Instructions To change from A3 or A4 paper to any US size or B4, you must install the left side rail in the tray. You should find two sections of the side rail, one black and one silver, three black screws, and two thumb screws stored in the printer’s storage cabinet.
  • Page 125 Angle the clear lid into place, inserting the right peg into its hole, and then sliding the left peg into its grove. Leave the lid open.
  • Page 126 Replace the indicator area cover by aligning it in front of the body and sliding it straight back, being careful that the mag- netic door catch is accessible and that the tongues at the back of the cover are inside the housing. Reinsert the three silver screws you removed when access- ing the DIP switches.
  • Page 127 Reinstall the prop place you removed at the outset of this process. Add paper, making sure the feed edge is appropriate for the paper size you have chosen. Check the chart on page 2-10 to find the proper feed edge. Make sure you remove the top and bottom sheets and follow the paper manufacturer’s instructions about which side to print first.
  • Page 128 Attach the cable on the rear of the stacker to the adjacent port on the rear of the printer. Attach the supple- mental power cord from the stacker to the printer. Attach the main power cord from the stacker to the power supply. Turn on the printer power switch.
  • Page 129 Sources of customer support QMS world-wide offices...

  • Page 130: Q-Fax

    Several sources of help and information are available, depending on the type of help you need: Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions and the equipment to ana- lyze your printer problems.

  • Page 131: Qms Corporate Bulletin Board System

    The QMS Corporate Bulletin Board System (BBS) contains technical support notes, application notes, drivers, patches, and utilities. If you have technical questions that do not require an immediate reply, you may leave them on electronic mail for the Sysop (System Operator). The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600, and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM, YMODEM, and ZMODEM capabilities.
  • Page 132 If you call for assistance, have the following information ready so our technicians can help you more quickly: Your phone number, fax number, and shipping address A description of the problem The printer model and serial number The type of host computer you are using The type and version of operating system you are using The interface your are using, and, if serial, the protocol The application and version you are using...
  • Page 133 United States/ QMS, Inc. Latin America One Magnum Pass Mobile, AL 36618 (334) 633-4300 Product Information: (800) 523-2696 OEM Information: (800) 631-2692 Consumables: (800) 777-7782 Fax: (334) 633-4866 E-mail: info@qms.com Latin America Fax: (334) 639-3347 Asia-Pacific QMS Asia-Pacific Melbourne 61 (3) 899 5777 Sydney 61 (2) 901 3235 Tokyo (81) (3) 3437 4030 Canada...

  • Page 135: Print Engine Specifications

    Print engine specifications Physical characteristics Controller specifications Electrical and environmental requirements Print media specifications Printer options and consumables Warranty considerations...
  • Page 136 30,000 pages normal (5%) page per kit coverage on letter- size pages Warm-Up Time Less than 3 minutes from cold start QMS 3225 QMS 2025 Ricoh M32 Ricoh M20 200,000 pages 100,000 pages per month per month Up to 32 single-...
  • Page 137 With Large-Large-Capacity Input Tray (3225 Only) 37.4" x 26.4" x 49.6" 950 mm x 671 mm x 1260 mm Standard unit — 187 lbs (85 kg) Full system — 330 lbs (150 kg) LLCIT (3225) — 42 lbs (19 kg)
  • Page 138 Support for an optional network interface 3825 — Optional SCSI interface (support for up to 6 external hard disks) 3225/2025 — SCSI interface (support for up to 6 external hard disks) (For hard disk specifications see Q-FAX document 6502, “QMS-tested SIMMs and Hard Disks.” Appendix A, “QMS Customer Support,”...
  • Page 139 1150 W, 5A Idle maximum: 45 dB (A) Printing maximum: 3825 — 57 dB(A) 3225 — 55 dB(A) 2025 — 55 dB(A) The printer emits less than 0.1 parts per million (ppm) of ozone maximum with a 100% duty cycle for 8 hours of continuous operation.
  • Page 140 Input bin Media types Standard upper Paper Labels Transparencies Standard lower Paper Labels Transparencies Optional Large- Paper Capacity Optional Large- Paper Large-Capacity Amount Sizes 250 sheets A4, A5R, B5, Executive, Letter 250 sheets A3, A4, A5R, B 4, B5, Executive, Ledger, Legal, Letter 1,000 sheets A4, A5R, B 4, B5,...
  • Page 141 Output bin Media types Standard upper Paper Labels* Transparencies* Standard lower Paper Labels* Transparencies* Standard Side Paper Labels* Transparencies* Optional Large- Paper 20-lb (75 g/m 2 ) Capacity Output 24-lb (90 g/m 2 ) Stacker The following table lists the size, imageable area, and feed direction of all supported media: Media Media Size...
  • Page 142 Legal 8.50 x 14.00 Letter 8.50 x 11.00 Your QMS vendor can provide consumables for your QMS Print Sys- tem, or you can call (800) 777-7782 to order consumables in the U.S. Various factors can affect a printer’s warranty. Two important ones are consumables and electrostatic discharge.
  • Page 143 If an anti-static wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground. The bare metal chassis of equipment, such as on the back of a computer, is suitable if it is plugged in but turned off. Never attach the wrist strap to any piece of equipment with an electri- cal current present.
  • Page 145 Supported Document Option Commands How to use new commands How to use revised commands...
  • Page 146 This appendix lists the supported Document Option Commands (DOC) for your QMS 3825/3225/2025 Print System. These com- mands are grouped by feature type. Each command is preceded by either a DOC statement (%%) or an IncludeFeature statement (%%IncludeFeature). See the QMS Crown Document Option Commands manual for information on how to use each command.
  • Page 147 Select enhanced resolution Expand plot Select original paper size Select pen width and color Select plotter Reverse image Scale the image Shift the origin **Enable scalable fonts **Install object **Remove object **Remove resource **Select default font **Select default font ID **Select symbol set **Set carriage return to CR+LF %%IncludeFeature:criscrlf **Set linefeed to CR+LF...
  • Page 148 Set margins **Set orientation Start decompression Set encoded byte flag Set end of block Set line end Eject page Set image position Invert image **Set dpi for image expansion Set data compression Reverse bits End print job Set image size Set image rotation Select PostScript level Logical page orientation...
  • Page 149 Select paper Select output bins Select orientation Select emulation Logical margins **Select print mode **New layout command Identify product Control line wrap Specify default paper size Control transformation point Adjust image horizontally Adjust image vertically Set power-up configuration Several of the Document Option Commands supported by your printer are new or updated in their function.
  • Page 150 The new DPI command for CCITT groups 3 and 4 is supported on your printer. All supported CCITT commands are outlined in chapter 5, “Emulations,” of your system administrator’s guide. Function Sets the print resolution (dots per inch) to match the scanned resolution of the original image.
  • Page 151 Notes Portrait orientation has the y axis parallel to the long edge of the page. Landscape orientation has the y axis parallel to the short edge of the page. This command applies only to the Lineprinter emulation. Lineprinter page orientation can be set only through the Administration/Emulations/Lineprinter menu or through this DOC.
  • Page 152 Print Borders, a new command useful in many emulations. Background, update only, affects only jobs created for a 2025 or 3225 Print System and now being printed on a 3825 Print System. Print Quality, a new command which allows you to select print intensity.
  • Page 153 Logical page — The image that is produced by the emulation (also called logical sheet). When no layout is selected, it corresponds to the physical page (the paper size or paper type), but when a complex lay- out is selected, it is one of the images that gets mapped to a physical page within the borders.
  • Page 154 Function Draws a border at the page spot. The width of the border (thickness of the stroke) is given by the value whose units are centipoints (1/7200"). The outside of the border corresponds to the rectangle defined by the page spot so the thickness of the border is entirely within the page spot.
  • Page 155 The borders in Example A are 72 centipoints wide (1/100 inch). Example A %%Title: Border (72 centipoints) %%IncludeFeature: emulation(postscript) %%IncludeFeature: pagesize(letter) %%IncludeFeature: border(72) %%IncludeFeature: margins(1800 1800 1800 1800 off) %%EndComments The borders in Example B are 1800 centipoints wide (1/4 inch). Example B %%Title: Border (1800 centipoints) %%IncludeFeature: emulation(postscript)
  • Page 156 %%EndComments Because of improved print resolution on the QMS 3825 Print System, jobs created for the QMS 3225 or 2025 Print Systems and now being run on the 3825 Print System may not print as expected. Background and foreground resolution must match to produce expected results.
  • Page 157 This command allows you to set the intensity of your print output, choosing a norma, l light, or dark mode. Function Specifies whether the printer will use normal, light, or dark mode on the print job. Syntax %%IncludeFeature:quality( value ) Variable value Range...
  • Page 158 also gives you the flexibility to override the major document’s global printing attributes for one or more subjobs. Some printer description languages support language-specific markers which work well when the complete document is composed of a single printer description language generated by a single application.
  • Page 159 The %%Session command must Be placed at the beginning of the data stream of a document to delimit the session boundaries. Precede all of the data that belongs to an individual subjob. This will ensure that the command is not saved in the actual data stream that is passed to a language or emulation.
  • Page 160 Purpose: Specify the argument of the %%Session command. Default: none (job does not consist of subjobs) 0 length Range: 2 delimiter string 4 delimiter string Notes: End by Count You can specify how many bytes are contained in the current subjob. After the printer reads the required number of bytes within the current document, the printer knows that it has reached the end of the sub- job.
  • Page 161 Parameter: terminator Default: none Range: Notes: One or more ASCII space characters must be used to separate each item. Any extra characters between the argument and the terminator are discarded. At the start of a document data stream, the printer examines the initial bytes of data to see if it can match the %%Session: ...
  • Page 162 For the end-by-count method of signaling the end of a subjob using a length , the byte count begins after the terminator following the %%Session: ... sequence. For example, counting starts with %! as the first 2 bytes in the following example: %%Session: 0 65535 %%IncludeFeature: emulation(postscript) To group the three subjobs in the following example into a document...
  • Page 163 %%End2ndSubJob %%Session: 4%%End3rdSubJob %%IncludeFeature: emulation (impress) %%EndComments imPRESS data To further clarify subjob terminators, let’s look at the following exam- ple. If you want to group the three subjobs into a document using the %%session command with subjob terminators, the new combined data stream may look like the following example.
  • Page 164 %%Session: 4 %%End2ndSubJob %%IncludeFeature:emulation (pcl5) EndComments PCL 5 data %%End2ndSubJob %%Session: 0 0 %%Session: 2%%End3rdSubJob %%IncludeFeature:emulation (impress) %%EndComments imPRESS data The %%IncludeFeature:newlayout command is the mechanism that allows groups of subjobs to use the same layout features. A lay- out may be specified once for an entire document or altered for indi- vidual subjobs using the %%IncludeFeature:newlayout command.

  • Page 165: Document Formatting

    Function: Used when a document has more than one subjob and you want to control whether different subjobs have the same format. The %%IncludeFeature:newlayout command is used at the beginning of subjobs to do one or both of the following: Indicate to the printer that new document formatting options, such as grids, booklets, borders, margins, pages sizes, page offsets, and orientation, should...
  • Page 166 Any QMS DOC settings for standard commands (such as layout, document finishing, or document formatting) which are specified in the current subjob will replace the previous values of these settings inherited from the previous subjobs. All other settings inherited from the previous subjobs in the document remain unchanged.
  • Page 167 on collate Allows a change in both the layout properties and in the collation properties at this subjob boundary. Any QMS DOC settings for standard commands (such as layout, document finishing, or document formatting) which are specified in the current subjob will replace the previous values of these settings inherited from the previous subjobs.
  • Page 168 ports the Dingbats symbol set) support the group of normal symbol sets. In the QMS PCL 5 emulation, only fonts located in the current resource may be accessed by a PCL font ID using the normal <ESC>(#X sequence. All other fonts (resident, cartridge, or other) including those stored on the additional resources can be accessed only by attributes.
  • Page 169 There are three types of PCL downloaded objects: Temporary Temporary objects reside on the current resource and are deleted at the beginning and end of a job (unless Retain Tem- porary is set to On or On Compatibility) or when the system is reset (<ESC>E or receipt of Printer Job Language).
  • Page 170 Syntax %%IncludeFeature:scalablefonts( value ) Purpose Enables/disables PCL 5 scalable fonts value Variable Purpose Specifies whether to disable scalable fonts. Range 0—Enables scalable fonts 1—Disables scalable fonts Default Notes Disable scalable fonts to Print PCL 4 documents which inadvertently select PCL 5 scalable fonts.
  • Page 171 object id Purpose Assigns an ID to an object, such as a font, macro, or pattern Range 0-32767 Default Format Integer Notes The object ID can be used instead of the usual PCL command to assign an ID. This ID is overwritten by any ID assigned from the PCL print job, if present.
  • Page 172 Example B—Job 1 %%IncludeFeature:emulation(pcl5) install(6 20) %%EndComments <ESC>)s#W<<download font header>><ESC>*c33E <ESC>(s#W<<char 33 data>><ESC>*c34E <ESC>(s#W<<char 34 data>>.. <ESC>*c5F <ESC>(8U<ESC>(s1p12v0s0b4153 This text will Example B—Job 2 be in the downloaded font, if it supports the ROMAN-8 symbol set, is proportionally spaced, 12 points in height (or scalable), upright, medium weight, and has type # 4153.
  • Page 173 Purpose Specifies the ID of the object that is to be removed from the printer system. Range *, -1 to 32767 Default -1 (wildcard) Format Integer Notes If the object id is not specified, or if it is specified as * or -1, all objects on the specified resource are removed.
  • Page 174 Format Integer Notes This ID must be specified. It indicates the resource from which the desired object is to be removed. There is no way to specify “all resources.” If a %%IncludeFeature:install command precedes the %%IncludeFeature:remove command, the remove command is ignored (these commands are mutually exclusive).
  • Page 175 Range courier12 courier12bold courier12italic courier10 courier10bold courier10italic lineprinter times* times*italic times*bold Default Depends on printer configuration Format Character Syntax %%IncludeFeature:fontid (index # Purpose Specifies the default font index number. Notes This index is used when the Default Font selected is selectbyid. This allows for selection of fonts only on the current resource.
  • Page 176 Notes This command specifies the default symbol set. Not all symbol sets are available with certain resident fonts. In particular, the Desktop, PS Math, Math 8, Microsoft Pub, Pi Font, PS Text, Ventura Intl, Ventura Math, Ventura US, and Windows symbol sets cannot be used with the resident bitmap fonts: courier10, courier10bold, courier10italic, courier12, courier12bold, courier12italic, and lineprinter.
  • Page 177 Syntax %%IncludeFeature:criscrlf (value) Controls the default line termination mode (the <ESC>&k#G Purpose command). Specifies the line termination treatment of a carriage return. Variable value Purpose Specifies whether a carriage return is treated simply as a carriage return, or as a carriage return-line feed combination.
  • Page 178 Syntax %%IncludeFeature:lfiscrlf (value) Controls the default line termination mode (the <ESC>&k#G Purpose command); specifies the line termination treatment of a linefeed. value Variable Purpose Specifies whether a linefeed is treated simply as a linefeed or as a carriage return-linefeed combination Range Off/false On/true...
  • Page 179 Default Format Integer Syntax %%IncludeFeature:pointsize (default font size) Purpose Specifies the point size for scalable default font Notes If the selected font is not scalable or if a bitmap font size is specified, this setting is ignored. default font size Variable Purpose Specifies the floating point number for point size.
  • Page 180 Purpose Identifies one of the possible locations for downloaded objects. Range Default Internal system disk (usually DSK6:/BIN/EMULATE/PCL/FONTS Format Integer Notes If no resource item is provided, the internal default location is used; otherwise, this parameter, which must be provided, specifies one of the alternate locations.
  • Page 182 Keypad Language Operator Passwrd Use Operator Pwd Admin Password Use Admin Pwd Copies Duplex Tumble Duplex Collation Orientation Inputbin Outputbin Chain Inputbins Accounting Mode Disk Space Resetaccounting Job File Segment Copy to Floppy English Portrait Upper Upper Enabled 01024 KB Multiple Exit...
  • Page 183 Timeouts PS Wait Timeout Emulation Timeout Job Timeout ESP Timeout Serial Mode Emulation Min K Spool Spool Timeout End Job Mode Def Job Prio Baud Rate Parity Ignore Parity Rcv Sw Flow Cntl Xmit Sw Flow Cntl Data Bits Stop Bits Hdwe Flow Ctl DSR POL DTR POL...
  • Page 184 Data Bits End Job Mode Def Job Prio PS Protocol AppleTalk Mode Connection Min K Spool Def Job Prio HP PCL5 Default Font Symbol Set Lines/Inch X 100 Default Font IDX Point Size X 100 Retain Temporary Line Termination Scalable Fonts Monochrome GL/2 Downld Location Lineprinter...
  • Page 185 Orientation Autowrap Lines Per Page Margins Left Right Bottom HP-GL Plotter Scaling Percent Origin Reverse Image Enhanced Mode Expand Mode Paper Type Pen 1 Width Color Pen 2 Width Color Pen 3 Width Color Pen 4 Width Color Pen 5 Width Color Pen 6...
  • Page 186 Pen 7 Width Color Pen 8 Width Color ESP Default PostScript Emulation level LN03 Plus Product ID Autowrap Paper Size Paper Override X-Origin Inset Y-Origin Inset Reset Override Orientation Calibration Page Header Page Header Input Bin Trailer Page Trailer Input Bin Status Page Type Orange Brown...
  • Page 187 Do Start Page Do Sys Start Do Error Handler K Mem for Spool K Mem for PS Heap K Mem for PS Fonts K Mem for Emulation K Mem for Emul. Temp K Mem for Display K Mem for Disk Cache Image Alignment Horizontal Offset Vertical Offset...
  • Page 188 Clock Operations Set Clock Adjust Clock Printer Name Printer Type Install Option Remove Option Format Disk Backup Hard Disk Restore Disk Side Stop Enable 600 dpi (400 dpi on 3225/2025) Normal 1 hour Variable 0 sec/month QMS 3825/3225/2025 Print System Laserwriter...
  • Page 190 Character encoding tables are included with this manual as a refer- ence. The standard PostScript fonts use a flexible encoding scheme by which character codes select character descriptions. These tables show the codes of each character. Some programs require you to input character encoding information in order to use the available fonts fully.
  • Page 191 octal \00x \01x \02x \03x \04x \05x \06x \07x \10x \11x \12x \13x \14x ‘ \15x \16x \17x \20x \21x \22x \23x \24x ¡ \25x ¤ \26x – \27x ‚ „ \30x \31x ¨ \32x — \33x \34x Æ \35x Ø...
  • Page 192 octal \00x \01x \02x \03x \04x \05x \06x \07x \10x \11x \12x \13x \14x \15x \16x \17x \20x \21x \22x \23x \24x \25x \26x \27x \30x \31x \32x \33x \34x \35x \36x \37x...
  • Page 193 octal \00x \01x \02x \03x \04x \05x \06x \07x \10x \11x \12x \13x \14x \15x \16x \17x \20x \21x \22x \23x \24x \25x \26x \27x \30x \31x \32x \33x \34x \35x \36x \37x...

  • Page 195: Manual Notice

    Manual notices Laser safety Ozone safety Electronics emissions FCC compliance International notices Installation notices Colophon...
  • Page 196 The QMS 3825/3225/2025 Print System uses an ozone filter to remove any ozone generated by the printer. Replace the ozone filter every 100,000 pages printed (every 20,000 pages on a 2025 Print System) and never operate the printer with the ozone filter removed.
  • Page 197 QMS Inc., Mobile, AL We hereby certify that the QMS Printer Model: QMS 3825/3225/2025 Print System is in compliance with Vfg 1046/1984 and is RFI suppressed. The marketing and sale of this equipment was reported to the German Postal Service.
  • Page 198 The right to retest this equipment to verify compliance with the regulation was given to the German Postal Service. Due to the technical nature of this product, QMS highly recommends that installation be performed by a QMS Authorized Technician. Customer installation instructions have been followed carefully to avoid damage to the print system.
  • Page 199 Alphanumeric Value A value consisting of alphabetic letters and/or numbers. AppleTalk A local area network communication protocol developed by Apple Computer that can be used by both Apple and non-Apple computers. It operates on LocalTalk or EtherNet (EtherTalk) cable. See also LocalTalk and Ethernet Network.
  • Page 200 microcomputer keyboard. ASCII also specifies control characters. The full ASCII character set is 250+. Automatic Jam Recovery See jam recovery. Baud or Baud Rate The speed at which data is transferred between two devices, such as your printer and your computer. Binary A base 2 number system written with the digits 0 or 1.
  • Page 201 “intelligence” of the printer. Crown A multitasking operating system architecture developed by QMS and used in the QMS 3825, 3225, and 2025 Print Systems. Clear To Send. A signal sent from the printer to the host that it is ready to accept data.
  • Page 202 Ethernet Network A linear local area network developed by Xerox, Digital Equipment Corp., and Intel in 1976 and now an industry standard.
  • Page 203 ETX/ACK End Of Text/Acknowledgment. ETX/ACK is an option for handling software flow control. Factory Default The printer settings that are programmed into the printer at the factory. These settings are used unless they are overridden with printer commands sent through an application, QMS Document Option Commands, PS Executive Series Utilities, or Remote Console.
  • Page 204 Heap A portion of memory reserved for a program to use for temporary storage. Host The computer or network to which a printer is connected. HP PCL An acronym for Hewlett-Packard Printer Control Language, the printer control language native to the HP LaserJet Series II and III printers. HP-GL An acronym for Hewlett-Packard Graphics Language, the programming language on which HP plotters are based.

  • Page 205: Orientation

    gets stuck in the paper path. Jam Recovery The ability of QMS printers to resume a job as soon as the jam is cleared, first reprinting the jammed page and then continuing with the remainder of the job. With most other printers, if a paper jam occurs, you must remove the jammed paper and then reprint the entire job.
  • Page 206 storage, such as disks or tapes. See also RAM and ROM. Memory Client A memory client is a specific printer function which has a dedicated block of memory. Each memory client controls certain features. When insufficient memory is allocated to a specific client, the features it controls may not be accessible.
  • Page 207 Orientation The direction of print on a page. Printing across the narrow width of a page is called portrait orientating printing. Printing across the length of a page is called landscape orientation printing. Both words are derived from art terminology — a portrait is usually vertical in format while a landscape is usually horizontal.
  • Page 208 Portrait Orientation See orientation. PostScript A page description language, trademarked by Adobe Systems Incorporated, which describes text, graphics, and page images to the printer. Post Script Level 2 emulation, developed by QMS, is the native language of your printer’s controller. Previous Key The printer key that scrolls backward through the entries within a menu.
  • Page 209 Printer Option An accessory that may be purchased for the printer to expand its capabilities. These accessories include SIMM boards (RAM expansions), network interface cards, and external hard disks. PROM Programmable Read Only Memory. A storage device that can be programmed by electrical pulses.
  • Page 210 Resolution A measurement of the dots-per-inch (dpi) in output material, either printed or displayed, as in a “high-resolution monitor.” Your printer offers a choice of resolutions. RISC Reduced Instruction Set Computing. A microprocessor design that focuses on rapid and efficient processing of a relatively small set of instructions. Read Only Memory.
  • Page 211 Soft Fonts Fonts created or stored on disk. They can be transferred to the printer’s memory and remain available for use until the printer is turned off. See also download. Spool Print jobs sent to a printer for temporary storage until the printer is available to process the jobs.
  • Page 212 Timeout The expiration of a predefined interval which then triggers some action. For example, in a 30-second, no-activity timeout, a disconnection is triggered by a 30-second span without any data activity. Timeout also refers to the length or existence of such an interval. Token-Ring Network A ring (or closed loop) local area network that uses token passing for data access.
  • Page 213 Volatile Memory Memory that is cleared when the printer is turned off. Most RAM is volatile. XON/XOFF Control characters used for flow control in data transmission.
  • Page 215 Index Abort 2-7 Accessories Optional 1-16 Adding toner 3-6 Administration menu Defaults D-3 Application Using 2-3 Automatic jam recovery 1-8 Blank pages 4-15 Borders, printing C-8 Cable Communications 4-16 Canadian notices F-3 Cancel key 2-6 CCITT 1-9 Chargers 3-20 Cleaning printer 3-11 Cleaning unit Replacing 3-18 Clearing maintenance message 3-27...

  • Page 216: Electrical Requirements

    CompuServe A-3 Consumables B-7 Context switching 1-8 Control panel 1-15, 2-4 Cancel key 2-6 Duplex light 2-5 End Job key 2-7 Error light 2-5 Input bin light 2-5 Keys 2-5, 2-6 Menu key 2-7 Messages 4-2 Next key 2-8 Online/Offline key 2-6 Online/Offline light 2-5 Output bin light 2-5 Power light 2-5...

  • Page 217: Environmental Requirements

    Electrical requirements B-5 Environmental Requirements B-5 Physical Characteristics B-3 Specifications B-2 Environmental Requirements B-5 Error light 2-5 Error messages 4-2 Error recovery 1-8 ESP 1-7 Ethernet 1-17 FCC Compliance F-3 Features Controller 1-15 Document handling 1-16 Hard disk 1-15 Optional 1-16 PS Executive 1-16 RAM 1-14 Resolution 1-13...

  • Page 218: Typographic Conventions

    Keypad 2-4 Keys Cancel 2-6 Control panel 2-6 End Job 2-7 Menu 2-7 Next 2-8 Operator 2-5 Previous 2-7 Select 2-8 Status Page 2-7 Labels 2-9 Lamp, quenching 3-11 Landscape orientation 2-20 Large capacity output stacker 2-34 Large-Capacity Input Tray Adding paper 2-25 Large-capacity output stacker 1-17 Large-large capacity input tray 2-27...

  • Page 219: Print Media

    Offset stacking 2-30 Online/Offline key 2-6 Online/Offline light 2-5 OPC drum 3-23 Operator Control menu Defaults D-2 Operator keys 2-5 Optional accessories 1-16 Advanced paper handling 1-16 Hard disk expandability 1-17 Kanji fonts 1-18 Large capacity output stacker 2-34 Large-Capacity Input Tray 1-16 Large-capacity output stacker 1-17 Large-large input tray 2-27 Large-large-capacity input tray 1-16...

  • Page 220: Qms World-Wide Offices

    Features 1-7 Keypad 2-4 Setup 2-4 Printer control panel 2-4 Printer, Moving 2-27 Printing Automatic jam recovery 1-8 Files 2-3 Printing borders C-8 Printing problems Blank pages 4-15 Print quality 4-16 Troubleshooting 4-4, 4-15 PS Executive 1-16 Q-FAX A-2 QMS Corporate Bulletin Board System QMS Crown Crown technology 1-7 QMS Crown Document Option...
  • Page 221 Token-Ring 1-17 Toner Adding 3-6 Specifications B-2 Transfer wire 3-15 Transparencies 2-9 Transport area 4-11 Tray down 2-24 Troubleshooting 4-4 Printing problems 4-15 QMS Customer Technical Assurance Tumble duplex 2-14 Two-sided printing 2-13 Typefaces PostScript 1-10 Resident 1-10 Rotation 1-10 Scaling 1-10 Typographic conventions Manual 1-6...

This manual is also suitable for:

20253825, 3225, 2025

Table of Contents