Troubleshooting - ProLights Reflex User Manual

4.3 TROUBLESHOOTING

Problems
Fixture does not light up
General low light intensity
Fixture does not power up
Fixture does not respond to DMX
Contact an authorized service center in case of technical problems or not reported in the table can not be
resolved by the procedure given in the table.
REFLEX
Possible causes
No mains supply
•
Dimmer fader set to 0
•
All color faders set to 0
•
Faulty LED
•
Faulty LED board
•
Dirty lens assembly
•
Misaligned lens assembly
•
No power
•
Loose or damaged power cord
•
Faulty internal power supply
•
Wrong DMX addressing
•
Damaged DMX cables
•
Bouncing signals
•
Checks and remedies
Check the power supply voltage
•
Increase the value of the dimmer channels
•
Increase the value of the color channels
•
Replace the LED board
•
Replace the LED board
•
Clean the fixture regularly
•
Install lens assembly properly
•
Check for power on power outlet
•
Check power cord
•
Replace internal power supply
•
Check control panel and unit addressing
•
Check DMX cables
•
Install terminator as suggested
•
19