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TROUBLESHOOTING
Problems
Product doesn't power ON • No
Product reset correctly but
does not respond correctly
to the contoller.
Timeout error after fixture
reset.
Mechanical effect loses
position
Light output turn OFF
Intermittently
General low light intensity
Contact an authorized service center in case of technical problems or not reported in the table can not
be resolved by the procedure given in the table.
PROLIGHTS - EclFresnel CT+M / EclFresnel CT+MIP
62
Possible causes
power
to
the
product.
• Fuse blown or internal
fault.
• Bad signal connection.
• Signal connection not
terminated.
• Incorrect addressing of
the product.
• One of the product is
defective and is corrupt-
ing the signal transmis-
sion on the signal line.
• One or more hardware
components
requires
mechanical adjustments.
• Mechanical
hardware
require cleaning, adjust-
ment or lubrification
• Fixture is too hot
• Hardware failure (tem-
perature sensor, fans,
Light source...).
• Dirty lens assembly.
• Dirty or damaged filters.
Checks and remedies
• Check that power is switched ON and cables are
plugged in.
• Check if the Fuse is intact and eventually replace it if
necessary.
• Contact the PROLIGHTS Service or authorized service
partner. Do not remove parts and/or covers, or carry
out any repairs or service that are not described in
this Safety and User Manual unless you have both
authorization from PROLIGHTS and the service
documentation.
• Inspect connections and cables. Fix eventual bad
connections. Repair or replace damaged cables.
• Insert DMX termination plug in signal output socket of
the last product on the signal line.
• Check the product address and control settings.
• Unplug the XLR in and out connectors and connect
them directly together to bypass one product at a
time until normal operation is regained. Once found
the error, have that fixture serviced by a qualified
technician.
• Check product stored error messages for more
information. Contact PROLIGHTS Service or an
authorized service partner.
• Check product stored error messages for more
information. Contact PROLIGHTS Service or an
authorized service partner.
• Check product stored error messages.
• Allow product to cool.
• Clean the product and airflow filters.
• Reduce ambient temperature.
• Check product stored error messages for more
information. Contact. PROLIGHTS Service or an
authorized service partner.
• Clean the fixture regularly.
• Install lens assembly properly.
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