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Summary of Contents for TIPTEL 282
- Page 1 Manual (EN) tiptel IP 282 Yealink SIP-T22P tiptel...
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Page 2: About This Guide
About This Guide Thank you for choosing this Enterprise IP Phone which is especially designed for power users in the office environment. It features fashionable and sleek design, abundant telephony applications, broad interoperability with the popular 3 party VoIP products, fulfilling the VoIP deployment needs from enterprise and ITSP. -
Page 3: Table Of Contents
Tables of Contents Getting Started .................. - 1 - Packing List ..........................- 1 - Assembling the Phone ........................ - 3 - Configuration and Registration ....................- 4 - Configuring via Web Page ....................- 4 - Configuring via keypad ...................... - 6 - Overview .................... - Page 4 Live Dialpad ........................- 28 - Replace Rule ........................- 28 - Dial Now .......................... - 29 - Area Code ........................- 30 - Block Out ......................... - 31 - DND/FWD Synchronisation .................... - 31 - Using the Basic Call Functions ............- 33 - Making a call ..........................
- Page 5 System Log Export ......................- 52 - PCAP Trace Export ......................- 53 - 802.1X ..........................- 53 - DSS keys Configuration ......................- 53 - BLF ..........................- 54 - BLF List ........................... - 55 - Line ..........................- 55 - Speed Dial ........................
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Page 6: Getting Started
Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package: Enterprise IP Phone Phone Stand Power Adapter Handset & Handset Cord - 1 -... - Page 7 Enterprise IP Phone Getting Started Ethernet Cable Quick Installation Guide & Quick Reference CD Content Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller. - 2 -...
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Page 8: Assembling The Phone
Enterprise IP Phone Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list： Attach the stand; Connect Handset and Headset; Connect Network and Power. 1) Attach the Stand, as shown below: Stand attached 2) Connect Handset and Headset, as shown below: Note:... -
Page 9: Configuration And Registration
Enterprise IP Phone Getting Started Note: If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as PC. - Page 10 Enterprise IP Phone Getting Started Note: Please locate your PC in the same network segment of IP phone (192.168.3.X) to access the web configuration page. Please consult your system administrator for help. Network Settings Choose Network->Internet Port (WAN）. DHCP: Under the default situation the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings, e.g.
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Page 11: Configuring Via Keypad
Enterprise IP Phone Getting Started Note: Should the IP PBX (SIP registrar) require an authentication, you will be prompted to enter the correct password. Make sure you are using the appropriate input method or enter the password via the web user interface. Configuring via keypad Network Settings: Press Menu->Settings->Advanced Settings->Network->WAN Port /PC Port/VLAN to enter the internet relating configuration page. -
Page 12: Overview
Enterprise IP Phone Using the Basic Call Functions Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered, and blink when someone calls in or there is a call on mute. -
Page 13: Led Instruction
Enterprise IP Phone Using the Basic Call Functions Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type: ： Adjust the volume of the handset, headset, speaker and ring tone; ：... -
Page 14: Icon Instruction
Enterprise IP Phone Using the Basic Call Functions LED Status Description Steady green account is in idle status monitored Fast blinking green There is an incoming call to the account monitored Slow blinking green account is on an conversation monitored It is not active as BLF Table 3 Power Indication LED LED Status... -
Page 15: User Interface
Enterprise IP Phone Using the Basic Call Functions Input Method: multi-lingual letters in upper case Call mute Call hold Voicemail Call forward DND(Do not Disturb) Auto answer In handset mode In headset mode In speaker mode The recording session cannot be started The recording cannot be stopped. - Page 16 Enterprise IP Phone Using the Basic Call Functions --Call Forward √ √ --Call Waiting √ --DSS Keys √ --Key as Send √ --Hot Line √ --Anonymous Call √ --Auto Redial Settings √ --Dial Plan --Tones --DND Code √ --ReDialTone --Emergency --BusyToneDelay --Return code when refuse --Return code when DND...
- Page 17 Enterprise IP Phone Using the Basic Call Functions Please refer to the relating parts for more details. The default administrator password is admin. - 12 -...
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Page 18: Customizing Your Phone
Enterprise IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface. This option allows you to review: Network status: IP, Mac, Gateway, DNS, WAN, LAN, etc; Phone status: Model, Hardware version, Firmware version, Product ID, MAC, etc;... -
Page 19: Time And Date
Enterprise IP Phone Customizing Your Phone Time and Date The time and date appears on the idle screen of the IP phone. If the phone cannot obtain a time and date from the call server, please contact your system administrator if the time or date is incorrect. -
Page 20: Keypad Lock
Enterprise IP Phone Customizing Your Phone 1) Press Menu->Settings->Basic Settings->Time & Date->SNTP Settings->Daylight Saving. 2) Press the Switch hot key to choose Off/On/Automatic options. 3) Press the Save hot key to save the changes. To change the Daylight Saving Time Settings via the Web interface: 1) Choose Phone->Preference->Daylight Saving Time to do the relating changes. - Page 21 Enterprise IP Phone Customizing Your Phone following specific keys: The Menu hot keys can not be used until unlocked. You can not access Menu Key: the menu of the phone. Function Keys: The hard function keys (MESSAGE, FORWARD, RD, OK, X, navigation Keys, Volume adjustment button and line keys) can not be used until unlocked.
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Page 22: Audio Settings
Enterprise IP Phone Customizing Your Phone Audio Settings Volume You can adjust the volume of handset/speaker/headset/Ring Volume. To adjust the volume when you are not in an active call: 1) Press Menu->Settings->Basic Settings. 2) Scroll to Phone Volume, and press Enter hot key, highlight the one you want to adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the volume. -
Page 23: Codec Selection
Enterprise IP Phone Customizing Your Phone navigation keys to adjust the volume. 3) Press OK hot key to save the change or Back hot key to cancel. You can also adjust the ring tone volume by the following way: When the phone is in idle status, press the Volume Adjustment Bar to a comfortable level. -
Page 24: Contact Management
Enterprise IP Phone Customizing Your Phone 2) Use the navigation keys to highlight the desired one in the Enable/Disable Codecs list, and press the to move to the other list. 3) Click Confirm to save the change. Note: Codec Selection can only be set via Web interface. Contact Management Edit/Add/Delete Contact You can store a large number of contacts in your phone's contact list. -
Page 25: Import/Export Contact List
Enterprise IP Phone Customizing Your Phone 2) Use the navigation key to highlight the one you want to edit/delete, then press Option hot key, scroll to Detail/delete, and press OK hot key. 3) Make the desired changes and press OK hot key to confirm. Or press Cancel hot key to return to the Contacts interface. -
Page 26: Remote Phone Book
Enterprise IP Phone Customizing Your Phone 2) Browse the specific contact list file in .XML format, and then click Import button. The imported contact lists will be showed in the Contact List. 3) You can also click the blue number displayed on the web page to dial out via web interface directly, and click the Hangup button to hang up the current call. -
Page 27: Ldap
Enterprise IP Phone Customizing Your Phone 2) Input the Phone book URL and the phone book name, then click the Confirm button to save the changes. 3) After the setting, go to the Directory via phone interface, you will see the remote phone book you have just added: 4) Choose a specific one, and press the Enter hot key, it will go to the corresponding URL address to download the contact information for you. -
Page 28: Other Settings
Enterprise IP Phone Customizing Your Phone To set the LDAP via the Web interface: 1) Choose Contacts->LDAP. 2) Configure the corresponding options 3) Click Confirm to save the change. Other Settings Key as Send Users can set a specific button (“#” or “*”) to active as the send button. To set the send key via the IP phone interface: 1) Press Menu->Features->Key as Send->Enter to enter the configuration page. -
Page 29: Anonymous Call
Enterprise IP Phone Customizing Your Phone Anonymous call To set the anonymous call via the IP phone interface: 1) Press Menu ->Features-> Anonymous Call ->Enter to enter the configuration page. 2) By the Switch hot key, you can choose the Line ID. 3) Press the navigation keys to enter and choose whether to enable the anonymous call function. -
Page 30: Auto Redial
Enterprise IP Phone Customizing Your Phone Note: This configuration is only available for the current default account. 7) Press the Save hot key to save the changes. Auto Redial Auto redial is a telephone feature that redials a busy number in a fixed number of times before giving up. -
Page 31: Missed Call Log
Enterprise IP Phone Customizing Your Phone 2) Press the Switch hot key to enable or disable the auto answer function. The default is Disable. 3) Press the Save hot key to save the changes. To set Auto Answer via Web interface: 1) Choose Account->Basic->Auto Answer. -
Page 32: Softkey Layout
Enterprise IP Phone Customizing Your Phone 2) Choose and customize specific features for these keys. 3) Click Confirm button to save the change. Softkey Layout The phone can support 15 kinds of call interface to set up softkey, user can setup different function key according to his/her own requirement or habit. -
Page 33: Live Dialpad
Enterprise IP Phone Customizing Your Phone Note: 1. We can add the Empty key more than once, but others can only choose once time, and cann't be repeat. when you set up the Selected Softkeys key more than 4 options, the LCD of phone will transfer the forth key with "More"... -
Page 34: Dial Now
Enterprise IP Phone Customizing Your Phone 1) Choose Phone->Dial Plan->Replace Rule. 2) Enter the desired Prefix and Replace. 3) Press Add button to save the changes. 4) You can also delete a specific one from the dial plan list. 5) You can select a record to modify, then click Edit button to submit. Note: 1. -
Page 35: Area Code
Enterprise IP Phone Customizing Your Phone 2) Enter the desired “x/.” 3) Press Add button to save the changes. 4) You can select a record to modify, then click Edit button to submit. 5) You can also delete a specific one from the dial plan list by pressing Del button. Note: “x”... -
Page 36: Block Out
Enterprise IP Phone Customizing Your Phone 2) Enter the Code, set the Min Length and the Max Length option, and then click the Confirm button to save. Block Out The specific phone numbers can be forbidden to be call out from your IP phone. 1) Choose Phone->Dial Plan->Block Out. - Page 37 Enterprise IP Phone Customizing Your Phone - 32 -...
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Page 38: Using The Basic Call Functions
Enterprise IP Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, icon will be showed in the idle screen. 2) Press the Speaker button, icon will be showed in the idle screen. - Page 39 Enterprise IP Phone Using the Basic Call Functions 2) Or choose Contact->Phone Call Info, enter the number in the Dial a Number, select the line from the Outgoing Identity list. Then click the dial button to call out. 3) Or choose Contact->Phone Call Info, click the number which you want to dial out from the call list, the phone will dial out by default account.
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Page 40: Call Completion
Enterprise IP Phone Using the Basic Call Functions 4) You can click the Hangup button to end the call in the web page. Call Completion Have encountered such a situation? When you call a contact, but the other side is busy on a call. -
Page 41: Answering A Call
Enterprise IP Phone Using the Basic Call Functions Answering a call Answering an incoming call 1) If you are not on another phone, lift the handset using, or press the Speaker button/ Answer hot key to answer using the speakerphone, or press the headset button to answer using the headset. -
Page 42: Intercom
Enterprise IP Phone Using the Basic Call Functions Incoming calls are immediately forwarded. Always: Incoming calls are immediately forwarded when the phone is busy. Busy: No Answer: Incoming calls are forwarded when the phone is not answered after a specific period. To configure Call Forward via Phone interface: 1) Press the following hot keys: Menu->Features->Call Forward->Enter. -
Page 43: During An Active Call
Enterprise IP Phone Using the Basic Call Functions 4) Intercom Tone: To set whether to play ring tones when there is incoming intercom calls to your extension. 5) Intercom Barge: To set whether to answer the incoming intercom calls during a conversation. -
Page 44: Call Transfer
Enterprise IP Phone Using the Basic Call Functions matter under which circumstances. To enable/disable Call Waiting via Phone interface: 1) Press Menu->Features->Call Waiting hot keys. 2) Use the navigation keys or Disable/Enable hot key to active/inactive call waiting. 3) Use the navigation keys or Switch hot key to enable/disable the Play Tone option. This option used to define whether to play ring tones when there is call incoming during an active call. -
Page 45: 3-Way Conference
Enterprise IP Phone Using the Basic Call Functions B on hold, then A can dial a new number C (or press Directory soft key to enter the contact list, then choose a record) and press the OK or SEND button to call out. 2) While C is ringing, A hang up or press the Tran hot key. -
Page 46: Message
Enterprise IP Phone Using the Basic Call Functions dialing interface and invite another party to participate in teleconference. 5) After starting conference, press Hold key to Hold local call without influencing others in conference. Message The phone supports SMS (Short Messaging Service) and Voicemail, if you want to use them, please make sure that your VoIP telephony system supports this functionalities and your accounts’... -
Page 47: Sms
Enterprise IP Phone Using the Basic Call Functions You can retrieve the SMS in the same way as Voicemail. To retrieve the SMS via Phone interface: 1) Press Menu->Messages->Text Message to enter the configuration interface. 2) Use the navigation hot key to highlight the options. You can read the message in the Inbox/Sentbox/Outbox/Draftbox. - Page 48 Enterprise IP Phone Using the Basic Call Functions Note: You can not perform the messaging via Web interface except edit Message. - 43 -...
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Page 49: Using The Advanced Phone Functions
Enterprise IP Phone Trouble Shooting Using the Advanced Phone Functions Account Setting Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instruction of the field about the advanced Account Setting. Field Name Description Defines... -
Page 50: Dns-Srv
Enterprise IP Phone Trouble Shooting on the earlier SSL specifications developed by Netscape Corporation. If you make a call based on TLS and SRTP (Set the transport as TLS and the SRTP as On), the IP phone UI will display the connecting and ring back interface. If the reception also set the transport as TLS, then IP Phone UI will display the icon on both side. -
Page 51: Vlan Setting
Enterprise IP Phone Trouble Shooting WAN setting information. The following table lists the instructions of the field about the Network PC Port Setting. Field Name Description If you select the Bridge mode, then the two Fast Ethernet ports will As Bridge be transparent. -
Page 52: Https
Enterprise IP Phone Trouble Shooting Users can choose the WebServer type: Disable, HTTP, HTTPS, or WebServer HTTPS & HTTP. To configure VLAN settings via Phone interface: 1) Press Menu->Settings->Advanced Settings. 2) Enter the password required, scroll to Network option, then press Enter hot key, select VLAN and press Enter hot key. -
Page 53: Maintenance Tasks
Enterprise IP Phone Trouble Shooting Go to Network->Advanced, choose WebServer option, in the pull-down menu of Type field, choose the transmission mode, and then click the Confirm button to save the changes. Note: For more details of the HTTPS, you can consult with your system administrator. Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone:... -
Page 54: Reboot
Enterprise IP Phone Trouble Shooting and phone user interface. The administrator/user password is used to access: Web interface. the advanced settings of the phone such as Network, Account, Reset to Factory Settings via the Phone interface. The default administrator password is admin. Meanwhile the user name for Web interface access is admin. -
Page 55: Firmware Update
Enterprise IP Phone Trouble Shooting interface. 4) You are prompted to confirm the change, press OK hot key to reset to factory settings, or press Cancel hot key to return to previous menu. 5) It will take a few minutes to reset, please do not power off during resetting, or it will cause flash memory error. -
Page 56: Decryption
Enterprise IP Phone Trouble Shooting Set Auto Provision via phone interface: 1) Go to Menu->Settings->Advanced Settings-> Auto Provision. 2) Enter the URL, User Name and Password. 3) Click the Save hot key to save the changes. Note: 1. Any power interruption during the following process will most likely lead to a flash memory error. -
Page 57: System Log Export
Enterprise IP Phone Trouble Shooting Note: You can ask your system administrator for the decrypt password. Set AES Key via phone interface: 1) Go to Menu->Settings->Advanced Settings->Set AES Key. 2) Enter the Common AES and the MAC-oriented option. 3) Press the Save hot key to save the changes. System Log Export If there are any errors happened in your phone, you can export the system log and send to your system administrator for diagnosis. -
Page 58: Pcap Trace Export
Enterprise IP Phone Trouble Shooting PCAP Trace Export The PCAP Trace used to record the date transport of your IP phone. If there are any errors happened in your phone, you can export the PCAP trace and send to your system administrator for diagnosis. -
Page 59: Blf
Enterprise IP Phone Trouble Shooting Call Park Group Listening Voice Mail DTMF Public Hold Private Hold XML PhoneBook Group Pick up Paging Record Hot Desking LDAP Prefix Note: 1. Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone. -
Page 60: Blf List
Enterprise IP Phone Trouble Shooting BLF List BLF list is a function which can monitor the group status, it is not one to one monitoring, but the information feedback from the sever to decide which BLF list will monitor which account. To set BLF List via web interface: Choose Account->Advanced->... -
Page 61: Url Record
Enterprise IP Phone Trouble Shooting list. 2) Enter the extension number you want to intercom in the Value field. 3) In the "Line" field, select a line for which to apply this key, the default one is Line 1. 4) Press Confirm button to save the changes. Note: Your VoIP PBX must support this feature. -
Page 62: Url
Enterprise IP Phone Trouble Shooting 3) Press Confirm button to save the changes. If the key is configured as URL, then pressing this key, you can send HTTP requests to a web server. To assign the key as URL: 1) Choose Phone->DSS Key->Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, and choose URL from the list. -
Page 63: Forward
Enterprise IP Phone Trouble Shooting Forward If the key is configured as Forward key, press this key under the idle status, the IP phone will turn to the forward page, and you can set the Forward to number, then when there is any call to the extension number will be forwarded to the set number automatically. -
Page 64: Redial
Enterprise IP Phone Trouble Shooting 1) Choose Phone->DSS Key-> Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose DND from the list. 2) Press Confirm button to save the changes. Redial If the key is configured as Redial key, press this key under the idle status, it will enter the Dialed Calls interface, then you can choose a special line to call out by pressing the... -
Page 65: Call Park
Enterprise IP Phone Trouble Shooting Call Park Call Park is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set. The “call park” feature is activated by pressing a preprogrammed button or a special sequence of buttons. -
Page 66: Voice Mail
Enterprise IP Phone Trouble Shooting Voice Mail When the key is configured as Voicemail key you are allowed to access voicemail quickly by pressing this key. To assign the key as Voice Mail: 1) Choose Phone->DSS Key-> Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Voice Mail from the list. -
Page 67: Xml Phonebook
Enterprise IP Phone Trouble Shooting the list. 2) Press Confirm button to save the changes. XML PhoneBook The keys can be configured as XML PhoneBook key. Then pressing this key under the idle status, you can enter the XML PhoneBook interface. To assign the key as XML PhoneBook: 1) Choose Phone->DSS Key->... -
Page 68: Record
Enterprise IP Phone Trouble Shooting Record Call recording is a phone function to record the conversation in the process of dialogue. Using this feature, please pay attention to the maximum recording time and frequency in advance. Generally, it maybe a few minutes. To assign the key as Record: 1) Choose Phone->DSS Key->... -
Page 69: Prefix
Enterprise IP Phone Trouble Shooting 2) Press Confirm button to save the changes. 3) When you press this key under the idle, the phone will turn to the contact search interface. Prefix When you set up the function of prefix, press this key, the phone will be ready to make a new call, and show up the content which your set previously on the dail interface. -
Page 70: Voice
Enterprise IP Phone Trouble Shooting Voice To edit the Voice filed via Web interface: 1）Choose Phone->Voice. 2）Set the following parameters shown in the table. Parameter Description Defines whether to enable the echo canceller. Echo canceller Voice activity detection (VAD), also known as speech activity detection or speech detection, is a technique used in speech processing in which the presence or absence of human speech is detected. -
Page 71: Ring
Enterprise IP Phone Trouble Shooting Ring Users can group your contacts, and then set the ringing tone for each group. To edit the Ring option via Web interface: 1) Choose Phone->Ring. 2) Internal Ringer Text: To set group name. For example, family. 3) Internal Ringer File: To choose a special ring tone for the group. -
Page 72: Trouble Shooting
Enterprise IP Phone Trouble Shooting Trouble Shooting I can not register to the server？ ？ ？ ？ 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway. - Page 73 Enterprise IP Phone Trouble Shooting How to send SMS? You could edit the SMS in the Menu-> Messages->Text Messages. Note: Make sure that the SIP server you have registered supports SMS function. How to update the firmware? 1) Enter the webpage of your phone, go to Upgrade, then you can find the option” Select and Upgrade Firmware”...
- Page 74 Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* Internet: www.tiptel.de International: Internet: www.tiptel.com * (1,49 €/Min. aus dem Festnetz der Deutschen Telekom, abweichende Mobilfunkpreise möglich)