TIPTEL IP 284 Manual
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Summary of Contents for TIPTEL IP 284

  • Page 1 Manual (EN) tiptel IP 284 Yealink SIP-T26P tiptel...
  • Page 2: About This Guide

    About This Guide Thank you for choosing this Enterprise IP Phone which is especially designed for power users in the office environment. It features fashionable and sleek design, abundant telephony applications, broad interoperability with the popular 3 party VoIP products, fulfilling the VoIP deployment needs from enterprise and ITSP.
  • Page 3: Table Of Contents

    Contents Getting Started .................. - 1 - Packing List ..........................- 1 - Assembling the Phone ........................ - 2 - Configuration and Registration ....................- 4 - Configuring via Web Page ....................- 4 - Configuring via keypad ...................... - 6 - Overview ....................
  • Page 4 Missed call log ......................... - 36 - Logo Customization ......................- 37 - Programmable Key ......................- 38 - Softkey Layout ......................... - 39 - Live Dialpad ........................- 40 - Dial Plan ........................... - 41 - Dial Now .......................... - 42 - Area Code ........................
  • Page 5 VLAN Setting ........................- 70 - LLDP ..........................- 72 - HTTPS ..........................- 72 - Maintenance Tasks ........................- 74 - Administrator Mode ......................- 74 - Administrator/User Password ..................- 74 - Reboot ..........................- 74 - Reset to Factory ....................... - 75 - Firmware Update ......................
  • Page 6 BLF List ........................... - 91 - Prefix ..........................- 91 - Zero-sp-touch ........................- 92 - ACD ..........................- 92 - Local Group ........................- 92 - Broadsoft Group ....................... - 93 - Tone Settings ..........................- 93 - Voice ............................- 94 - Ring ............................
  • Page 7: Getting Started

    Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package: Enterprise IP Phone  Phone Stand  Power Adapter  - 1 -...
  • Page 8: Assembling The Phone

    Enterprise IP Phone Getting Started Handset & Handset Cord  Ethernet Cable  Quick Installation Guide & Quick Reference  CD Content  Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller. Assembling the Phone This section introduce how to assemble the phone with the components in the packing list:...
  • Page 9 Enterprise IP Phone Getting Started 1) Attach the Stand, as shown below: 2) Connect Handset and Headset, as shown below: Note: Headset is not provided in the packing list. Please contact your distributor for more information. 3) Connect Network and Power There are two ways for network and power source connections.
  • Page 10: Configuration And Registration

    Enterprise IP Phone Getting Started Note: If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as PC.
  • Page 11 Enterprise IP Phone Getting Started access the web configuration page. Please consult your system administrator for help. Network Settings Choose Network->Internet Port (WAN), DHCP: Under the default situation the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings, e.g. IP address, sub mask, gateway, DNS server, etc.
  • Page 12: Configuring Via Keypad

    Enterprise IP Phone Getting Started that the phone will random register automatically within the set time. Setting the power up time via web interface: Choose Network->Advanced-> Registration random, enter the time in the field. Note: Should the IP PBX (SIP registrar) require an authentication, you will be prompted to enter the correct password.
  • Page 13: Overview

    Enterprise IP Phone Customizing Your Phone Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered, and blink when someone calls in or there is a call on mute.
  • Page 14 Enterprise IP Phone Customizing Your Phone Dial Pad Use the DTMF hard keys to enter numbers, letters and special characters. Depending on the selected input mode, you can enter digits, lower / upper case or special characters. Navigation Keys Use the navigation keys to navigate in the display menus and confirm and cancel actions.
  • Page 15: Led Instruction

    Enterprise IP Phone Customizing Your Phone LED Instruction Table 1 Call /Line Appearance Button LEDs for BLF LED Status Description Steady green The monitored account is in idle status Blinking red There is an incoming call to the monitored account monitored Steady red account is on a conversation...
  • Page 16: Icon Instruction

    Enterprise IP Phone Customizing Your Phone hold status. Fast blinking green Some part(s) is ringing /on the phone / under the public hold status or all of the parts press hold. It is not active as BLA Table 6 Power Indication LED LED Status Description Steady green...
  • Page 17: User Interface

    Enterprise IP Phone Customizing Your Phone In headset mode In speaker mode The recording session cannot be started The recording cannot be stopped Probably the recording box is full This call cannot be recorded The recording session is successfully started User Interface There are two ways to customize specific options on your phones: Using keypad and display on the phone;...
  • Page 18 Enterprise IP Phone Customizing Your Phone --Return code when DND --Intercom √ --Call Completion √ Basic Phone Functions --Language √ √ --Time & Date √ √ --Ring Tone √ √ --Phone Volume √ --Logo Customization √ Advanced Phone Functions --Accounts √...
  • Page 19: Customizing Your Phone

    Enterprise IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface. This option allows you to review: Network status: IP Address, Mac Address, Gateway, DNS, WAN, LAN, etc; ...
  • Page 20: Time And Date

    Enterprise IP Phone Customizing Your Phone 2) Scroll through the list of available languages. 3) Press the Save hot key when the desired language is highlighted. The language appears on the graphic display will be changed to the one you chose. 4) Press Save hot key to save the changes.
  • Page 21 Enterprise IP Phone Customizing Your Phone 2) Use the Switch hot key to choose a preferred time format: 12 hour or 24 hour. 3) Use the Switch hot key to choose a preferred date format, the IP phone can support 7 kind of date display format.
  • Page 22: Keypad Lock

    Enterprise IP Phone Customizing Your Phone 3) Press the Save hot key to save the changes. To change the Daylight Saving Time Settings via the Web interface: 1) Choose Phone->Preference->Daylight Saving Time to do the relating changes. 2) Choose Enable option, then you can set the Daylight Saving Time. 3) Choose Automatic.
  • Page 23 Enterprise IP Phone Customizing Your Phone All Keys: All of the keys can not be used until unlocked. You can only use the phone to answer the incoming calls. Lock&Answer: You can only use the phone to answer the incoming calls(But can not hung up the call by your party).
  • Page 24: Audio Settings

    Enterprise IP Phone Customizing Your Phone Note: 1. The default password for unlock is admin. Audio Settings Volume You can adjust the volume of handset/speaker/headset/Ring Volume. To adjust the volume when you are not in an active call: 1) Press Menu->Settings->Basic Settings. 2) Scroll to Phone Volume, and press Enter hot key, highlight the one you want to adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the volume.
  • Page 25: Ring Tones

    Enterprise IP Phone Customizing Your Phone 3) Press OK hot key to save the change or Back hot key to cancel. 4) And you can also press the Volume Adjustment Bar to adjust the ring volume when the phone is in idle status. To adjust the volume when you are on an active call: When Handset/Headset/Hands-free mode is activated, press the Volume Adjustment Bar to a comfortable level.
  • Page 26 Enterprise IP Phone Customizing Your Phone Note: The ring tone file of system cannot be deleted. To upload the new Ring Tone via Web interface: 1) Choose Phone->Preference->Upload Ringtone. 2) Click Browse button to choose the specific ring tone file. 3) Click Upload button to upload the file.
  • Page 27: Codec Selection

    Enterprise IP Phone Customizing Your Phone Codec Selection The IP phone supports the following voice codecs: G723_63, G722, G726-16, G726-24, G726-32, G726-40, PCMA, G729, PCMU and G723_53 You can enable/disable the desired codecs via Web interface. Please contact your System Administrator for more details about the codecs. To enable/disable the codecs: 1) Choose Account->Codecs.
  • Page 28: Contact Management

    Enterprise IP Phone Customizing Your Phone 2) Use the navigation keys to highlight the desired one in the Enable/Disable Codecs list, and press the to move to the other list. 3) Click Confirm to save the change. Note: Codec Selection can only be set via Web interface. Contact Management Edit/Add/Delete Contact You can store a large number of contacts in your phone's contact list.
  • Page 29 Enterprise IP Phone Customizing Your Phone To add a contact via Phone interface: 1) Press Dir->Local Directory 2) Choose a group, and press the Enter hot key. 3) Press Add hot key; enter Name, Office/Mobile number, Account and other information of the contact from the keypad. Use the 123 soft key to select between numeric and upper/lower case alphanumeric modes.
  • Page 30 Enterprise IP Phone Customizing Your Phone To move a contact to the Blacklist via Phone interface: 1) Press Dir->Local Directory 2) Choose a group, and press the Enter hot key. 3) Use the navigation key to highlight the one you want to move, press Option hot key, and scroll to Move to Blacklist, press OK hot key.
  • Page 31: Import/Export Contact List

    Enterprise IP Phone Customizing Your Phone Choose Contacts->Local Phone Book。Please refer to the instruction above for the parameters’ detail. Import/Export Contact list Import/Export Contact List via Web interface: 1) Choose Contacts->Local Phone Book. - 25 -...
  • Page 32: Blacklist

    Enterprise IP Phone Customizing Your Phone 2) Browse the specific contact list file in .XML format or .csv format, and then click Import button. The imported contact lists will be showed in the Contact List. 3) Move the mouse to the icon , you will see the notes for parameters.
  • Page 33: Remote Phone Book

    Enterprise IP Phone Customizing Your Phone Remote Phone Book The IP phone has directory itself, but in the enterprise applications where there are a need for a common phone book. For the maintenance and the update of it, the common phone book is usually carried out on the server or IPPBX to maintain up-to-date public phone book, terminal users need to have remote phone book function.
  • Page 34: Broadsoft

    Enterprise IP Phone Customizing Your Phone to save the changes. To check the Remote Phone Book via Phone interface: 1) Press the Dir->Remote phonebook. 2) Enter to the Remote Group page, choose a special one, and press the Enter hot key, it will go to the corresponding URL address to download the contact information for you.
  • Page 35: Other Settings

    Enterprise IP Phone Customizing Your Phone coming call. If they can’t find the contact in the local directory, it will search them through LDAP server, and show the contact name in the LCD. The LDAP Lookup For Incoming Call option can be configured to enable or disable this function via web interface.
  • Page 36: Hot Line

    Enterprise IP Phone Customizing Your Phone 2) Press the Switch hot key to choose a button that you want to use as the send key: “#”, “*”, or disable this option. 3) Press the Save hot key to save the changes. To set the send key via the Web interface: 1) Choose Phone->...
  • Page 37: Anonymous Call

    Enterprise IP Phone Customizing Your Phone 2) Enter the hot line number and HotLine Delay time (for example, 20 seconds), then press the Save hot key to save the changes. 3) When you pick up the handset or press the speaker button, and it will dial out the number automatically if you do not press any keys for 20 seconds.
  • Page 38 Enterprise IP Phone Customizing Your Phone 4) If you want to realize the anonymous call by server, please choose and enter the Call On Code and Call Off Code. When you choose to enable the anonymous call function on your IP phone, it will send information to the server, and the server will enable/ disable the anonymous call function for your IP phone automatically.
  • Page 39: Auto Redial

    Enterprise IP Phone Customizing Your Phone Auto Redial Auto redial is a telephone feature that redials a busy number in a fixed number of times before giving up. To set auto redial via the IP phone interface: 1) Press Menu->Features->Auto Redial ->Enter to enter the configuration page. 2) By the Switch hot key, you can choose whether to enable the auto redial function.
  • Page 40: Auto Answer

    Enterprise IP Phone Customizing Your Phone Auto Answer Auto-answer allows an incoming call to be answered without requiring any action by the user. This is a useful feature for people who have difficulty in using their hands or fingers, who have a visual impairment, or who have a cognitive impairment. You can set this function to a special account.
  • Page 41: Broadsoft Call Log

    Enterprise IP Phone Customizing Your Phone 2) Choose Enabled or Disabled in the pull-down menu, click confirm button to save the change. Broadsoft Call Log This feature allows you to download call history from the server. Input the URL, port, username, password and rename the phonebook Configure Call Log via web interface: 1) Choose Contacts->Call Log...
  • Page 42: Missed Call Log

    Enterprise IP Phone Customizing Your Phone Check Call Log via phone interface: 1) Press Menu->History Type->Network Call Log 2) Choose the Call log Item, press Enter softkey to download the call log. Missed call log Defines whether to save the missed calls to the call history record or display the missed calls on the idle screen.
  • Page 43: Logo Customization

    Enterprise IP Phone Customizing Your Phone Logo Customization You can upload your own logo which displayed on the idle screen. 1) Choose Phone-> Features -> Use Logo->Custom Logo via the Web interface, press Browse button, and choose the corresponding file. - 37 -...
  • Page 44: Programmable Key

    Enterprise IP Phone Customizing Your Phone 2) Press Upload button to complete the Logo Customization. You will find the desired logo display on the idle screen. Note: AUTO PROVISION. 1. You can also upload the Logo by 2. By the Web interface, users can set a logo to be a System Logo or a Custom Logo, and the Custom Logo can be deleted.
  • Page 45: Softkey Layout

    Enterprise IP Phone Customizing Your Phone 2) Choose and customize specific features for these keys. 3) Click Confirm button to save the change. Softkey Layout The phone can support 12 kinds of call interface to set up softkey, user can setup different function key according to his/her own requirement or habit.
  • Page 46: Live Dialpad

    Enterprise IP Phone Customizing Your Phone Note: 1. We can add the Empty key more than once, but others can only choose once time, and can’t be repeat. when you set up the Selected Softkeys key more than 4 options, the LCD of phone will transfer the forth key with "More"...
  • Page 47: Dial Plan

    Enterprise IP Phone Customizing Your Phone Dial Plan A dial plan establishes the expected number and pattern of digits for a telephone number. This includes country codes, access codes, area codes and all combinations of digits dialed. For example if you set the Prefix as 0 and Replace as 0086 (Chinese country code), when you dial 05702000 out, the number will be replaced by 00865702000 automatically.
  • Page 48: Dial Now

    Enterprise IP Phone Customizing Your Phone 2) Enter the desired Prefix, Replace and Account. 3) Press Add button to save the changes. 4) You can also delete a specific one from the dial plan list. 5) You can select a record to modify, then click Edit button to submit. Dial Now Dial-now enables you to define the specific length of any number/letter in advance(for example xxx), next time when users dial out the 123 whose length matches the...
  • Page 49: Area Code

    Enterprise IP Phone Customizing Your Phone 2) Enter the number in Dial-now Rule and Account. 3) Press Add button to save the changes. 4) You can select a record to modify, then click Edit button to submit. 5) You can also delete a specific one from the dial plan list by pressing Del button. Note: 1.
  • Page 50: Block Out

    Enterprise IP Phone Customizing Your Phone Block Out The specific phone numbers can be forbidden to be call out from your IP phone. 1) Choose Phone->Dial Plan->Block Out. 2) Enter the phone number and Account, and then click Add button to save the changes, or choose the specific one in the list, click Delete button to delete the record.
  • Page 51: Feature Synchronisation

    Enterprise IP Phone Using the Basic Call Functions Note: The numbers set in Emergency can not use the dial plan rule. Note: 1. In the Account field, you can enter 1,2,3…, “1” represents Account 1, “2” represents Account 2 ……, if the account box is empty, it mean this rule works for all accounts . Feature Synchronisation When enabled the synchronize function, configure the DND/FWD function on device or server, DND/FWD status on device and server will be in correspondence.
  • Page 52: Push Xml

    Enterprise IP Phone Using the Basic Call Functions Push XML Users configure the server's IP address on Web page, when phone receives request, it will determine whether to display corresponding content on the phone which sent by the specified server or not. To set Push XML via Web interface: 1) Choose phone->features->...
  • Page 53: Watchdog

    Enterprise IP Phone Using the Basic Call Functions WatchDog When 'WatchDog' function is 'Enabled', phone will auto reboot after 10 seconds if some important process of phone crash. When 'Disable' the function, the phone will not reboot. Configure watchdog via web interface: Choose phone->...
  • Page 54: Action Url/Uri

    Enterprise IP Phone Using the Basic Call Functions Action URL/URI Action URL: Record the operation of phone, send these corresponding information to server;action URI: Remote control phone for corresponding operation. The operation can be recorded include: Setup Completed, Log On, Log Off, Register Failed, Off hook, On hook…etc.
  • Page 55 Enterprise IP Phone Using the Basic Call Functions Action URI: Enter the “http://Phone ip/cgi-bin/ConfigManApp.com?key=xxx” in Browser address bar, the phone will realizing the corresponding function. If you not login the web with the user name and password, you will need to specify the user/password to confirm the operation.
  • Page 56 Enterprise IP Phone Using the Basic Call Functions Press Headset button: key=HEADSET Press RD button: key=RD Press navigation key: key=UP/ DOWN/ LEFT/ RIGHT To reboot the phone: key= Reboot To check the Auto provision: key=AutoP To enable DND: key=DNDOn To disable DND: key=DNDOff Dial out: http://phone IP/cgi-bin/ConfigManApp.com?number=NUMBER&outgoing_uri=URI Phone ip stand for the phone’s IP address.
  • Page 57: Using The Basic Call Functions

    Enterprise IP Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: icon 1) Pick up the handset, will be showed in the idle screen. 2) Press the Speaker button, icon will be showed in the idle screen.
  • Page 58 Enterprise IP Phone Using the Basic Call Functions 2) Or choose Contact->Phone Call Info, enter the number in the Dial a Number, select the line from the Outgoing Identity list. Then click the dial button to call out. 3) Or choose Contact->Phone Call Info, click the number which you want to dial out from the call list, the phone will dial out by corresponding default account.
  • Page 59: Password Dial

    Enterprise IP Phone Using the Basic Call Functions 4) You can click the Hangup button to end the call in the web page. Password dial When number entered is beginning with the password prefix, the following N numbers after the password prefix will be hidden as *, N stand for the value which you enter in the PswLength field.
  • Page 60: Call Completion

    Enterprise IP Phone Using the Basic Call Functions Call Completion Have encountered such a situation? When you call a contact, but the other side is busy on a call. Do you want the server to inform you immediately when the contact end the call, in order to establish a conversation with each other in time? Call Completion can help you to solve this problem.
  • Page 61: Answering A Call

    Enterprise IP Phone Using the Basic Call Functions Answering a call Answering an incoming call 1) If you are not on another phone, lift the handset using, or press the Speaker button/ Answer hot key to answer using the speakerphone, or press the headset button to answer using the headset.
  • Page 62: Call Forward

    Enterprise IP Phone Using the Basic Call Functions Call Forward This feature allows you to forward an incoming call to another phone number e.g. a cell phone or voice mailbox. The following call forwarding events can be configured: Always: Incoming calls are immediately forwarded. ...
  • Page 63: Intercom

    Enterprise IP Phone Using the Basic Call Functions Intercom Intercom mode is useful in an office environment as a quick access to connect to the operator or the secretary. To configure Intercom option via phone interface: 1) Press following keys: Menu->Features->Intercom enter configuration page.
  • Page 64: During An Active Call

    Enterprise IP Phone Using the Basic Call Functions 7) Press the Save soft key to save your changes. During an Active Call Mute This function allows you to mute the microphone of the active audio device during a call; you can not be heard by the other party. You can still hear all other parties while mute is enabled.
  • Page 65: Call Transfer

    Enterprise IP Phone Using the Basic Call Functions 3) Use the navigation keys or Switch hot key to enable/disable the Play Tone option. This option used to define whether to play ring tones when there is call incoming during an active call. 4) Press Save hot keys to save the changes, or Back hot key to return to the previous menu.
  • Page 66: 3-Way Conference

    Enterprise IP Phone Using the Basic Call Functions the contact list, then choose a record) and press the Tran hot key to call out. A will turn to the hold status, and the LCD will display as Transferred. 2) After the C answered it, or A press the Cancel hot key to complete the transfer. 3) A will be disconnected from the call.
  • Page 67: Network Conference

    Enterprise IP Phone Using the Basic Call Functions Network Conference If you want to make a conference with more than three people, you can open the function of network conference. If you enabled this function, you can put the meeting conference on the server. To enable network conference via web interface: 1) Choose Account->Account X->Advance->Conference Type, there is a pull-down menu, choose network from the list.
  • Page 68: Huawei Ats Conference

    Enterprise IP Phone Using the Basic Call Functions HuaWei ATS Conference Turn on this function can make Multi-Party Conference come true; you can add or delete any attenders, also you can have a private chat with any member. This function needs the server’s support.
  • Page 69: Message

    Enterprise IP Phone Using the Basic Call Functions to end the private chat, press ExitPri hot key. 6) Initiator can use remove function to remove any CONF members, press remove hot key, choose any members in phone member list , and then press remove hot key again.
  • Page 70 Enterprise IP Phone Using the Basic Call Functions To view the voicemail via the Phone interface: 1) Press Menu->Messages->Voice Mail->View Voice Mail. 2) You can view the amount of the voice mail that includes new or old voice mail. 3) Choose the account and press the Connect button, then you are able to listen to your new and old messages.
  • Page 71: Sms

    Enterprise IP Phone Using the Basic Call Functions You can retrieve the SMS in the same way as Voicemail. To retrieve the SMS via Phone interface: 1) Press Menu->Messages->Text Message to enter the configuration interface. 2) Use the navigation hot key to highlight the options. You can read the message in the Inbox/ Sentbox / Outbox/ Draftbox.
  • Page 72 Enterprise IP Phone Using the Basic Call Functions To edit the message via Web interface: 1) Choose Phone->SMS 2) Enter the account information, target phone number, message content. 3) Press Send button to send out the message, or Cancel button to cancel the operation.
  • Page 73: Using The Advanced Phone Functions

    Enterprise IP Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Setting Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instruction of the field about the advanced Account Setting.
  • Page 74: Tls

    Enterprise IP Phone Using the Advanced Phone Functions TLS(Transport Layer Security), an IETF standards track protocol(RFC 5246), was based on the earlier SSL specifications developed by Netscape Corporation. If you make a call based on TLS and SRTP (Set the transport as TLS and the SRTP as On), the IP phone UI will display the connecting and ring back interface.
  • Page 75: Network Setting

    Enterprise IP Phone Using the Advanced Phone Functions Network Setting PC Port Setting Please refer to the previous part “Configuration and Registration” for the basic Network WAN setting information. The following table lists the instructions of the field about the Network PC Port Setting.
  • Page 76: Vlan Setting

    Enterprise IP Phone Using the Advanced Phone Functions To configure PC Port settings via Phone interface: 1) Press Menu->Settings->Advanced Settings. 2) Enter the password required, scroll to Network option, then press Enter hot key, select PC port and press Enter hot key. 3) If you choose Bridge, it will return to the previous menu.
  • Page 77 Enterprise IP Phone Using the Advanced Phone Functions To configure VLAN settings via Phone interface: 1) Press Menu->Settings->Advanced Settings. 2) Enter the password required, scroll to Network option, then press Enter hot key, select VLAN and press Enter hot key. 3) Choose WAN Port, press Enter hot key.
  • Page 78: Lldp

    Enterprise IP Phone Using the Advanced Phone Functions LLDP The Link Layer Discovery Protocol (LLDP)is a vendor-neutral Layer 2 protocol that allows a network device to advertise its identity and capabilities on the local network. Enable LLDP function; the phone will go to switch to get related VLAN parameters automatically.
  • Page 79 Enterprise IP Phone Using the Advanced Phone Functions 2) Enter the password required, scroll to Network option, press Enter hot key, select Webserver Type option, and then press Enter hot key again. 3) Press the navigation keys or Switch hot key to choose the transmission mode. 4) Press Save hot key to save the settings, or Back hot key to return to Webserver Type menu.
  • Page 80: Maintenance Tasks

    Enterprise IP Phone Using the Advanced Phone Functions Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone: User Mode  Administrator Mode  Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface. User Mode is not able to access the settings on the Phone interface such as: Accounts, Network, Reset to Factory, other advance phone settings.
  • Page 81: Reset To Factory

    Enterprise IP Phone Using the Advanced Phone Functions To reboot via Web interface: 1) Choose Upgrade->Basic. 2) Click Reboot button. 3) You are prompted to confirm the change, press OK to confirm the changes, press Cancel to cancel the operation. Note: Please do not power off during reboot, or it will cause the flash memory error.
  • Page 82: Firmware Update

    Enterprise IP Phone Using the Advanced Phone Functions Cancel to cancel the operation. Note: If you confirm all current setting changes including contact list, call history, account settings, etc will be lost, you need to export the configuration first if you still want to import the old configurations after reset.
  • Page 83: Decryption

    Enterprise IP Phone Using the Advanced Phone Functions Note: 1. Any power interruption during the following process will most likely lead to a flash memory error. As a result the system cannot boot up anymore. 2. The upgrade priority is PNP, Custom Option, URL by descending. 3.
  • Page 84: Zero-Sp-Touch

    Enterprise IP Phone Using the Advanced Phone Functions Set AES Key via phone interface: 1) Go to Menu->Settings->Advanced Settings->Set AES Key. 2) Enter the Common AES and the MAC-oriented option. 3) Press the Save hot key to save the changes. Zero-sp-touch Zero-sp-touch this function can help users to configure AUTOP and network parameters quickly.
  • Page 85: System Log Export

    Enterprise IP Phone Using the Advanced Phone Functions Enter into zero-sp-touch interface, first a countdown interface come into view. 1) Not any operation or press cancel hot key, will enter idle interface. 2) Press status key enters into phone’s network interface, can search the internet. 3) Press OK key, enter a network setting interface, press next key enter an AutoP setting interface, enter the corresponding contents;...
  • Page 86: Dss Keys Configuration

    Enterprise IP Phone Using the Advanced Phone Functions To export the PCAP Trace: Choose Upgrade->Advanced to enter, select PCAP Trace option, click Start button began to capture the trace, and click Stop to stop capture the trace, and then click Export to export the file to your local computer.
  • Page 87: Conference

    Enterprise IP Phone Using the Advanced Phone Functions Shared Line  XML Group  Group Pickup  Paging  Record  Xml Browser  Hot Desking  URL Record  LDAP  BLF List  Prefix  Zero-sp-touch   Local Group ...
  • Page 88: Transfer

    Enterprise IP Phone Using the Advanced Phone Functions To assign the key as Forward: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Forward from the list.
  • Page 89: Redial

    Enterprise IP Phone Using the Advanced Phone Functions Redial If the key is configured as Redial key, press this key under the idle status, it will enter the Dialed Calls interface, then you can choose a special line to call out by pressing the line keys.
  • Page 90: Call Park

    Enterprise IP Phone Using the Advanced Phone Functions Pick Up option from the list. 2) Enter the feature code (for example, input *78345, *78 is the feature code and the 345 is the extension number you want to pickup) in the Value field. 3) In the "Line"...
  • Page 91: Speed Dial

    Enterprise IP Phone Using the Advanced Phone Functions 2) Enter the number you want to set as the voice mail box in the Value field. 3) In the "Line" field, select a line for which to apply this key. 4) Press Confirm button to save the changes. Speed Dial You can configure the key as a simplified speed dial key.
  • Page 92: Blf

    Enterprise IP Phone Using the Advanced Phone Functions You can configure the key for Busy Lamp Field (BLF) which allows you to monitor the status (idle, ringing, or busy) of other SIP accounts. User can dial out on a BLF configured key.
  • Page 93: Public Hold

    Enterprise IP Phone Using the Advanced Phone Functions listen using handset/headset; meanwhile the others nearby can listen using speakerphone. You can get back to the previous mode by pressing the key again. (If the current mode is handset or headset, users can press the speaker button to open or close the group listening function) To assign the key as Group Listening: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you...
  • Page 94: Xml Group

    Enterprise IP Phone Using the Advanced Phone Functions To assign the key as Shared Line: 1) Choose Phone->DSS Key->Memory Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Shared Line from the list.
  • Page 95: Record

    Enterprise IP Phone Using the Advanced Phone Functions want to make the assignment, there is a pull-down menu in the Type field, choose Paging option from the list. 2) Enter the number you want to dial out directly in the Value field. 3) In the "Line"...
  • Page 96: Url Record

    Enterprise IP Phone Using the Advanced Phone Functions After a certain account landing, the corresponding configuration of the account will be applied to the phone. This IP phone can support two kinds of Hot desking: Base Mode and Advanced Mode. Base Mode: Pressing the DSS key which is set to be Hot Desking when the phone is ...
  • Page 97: Ldap

    Enterprise IP Phone Using the Advanced Phone Functions LDAP If you want to use the LDAP function, you must configure the corresponding options in the LDAP interface at first. To assign the key as LDAP: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose LDAP from the list.
  • Page 98: Zero-Sp-Touch

    Enterprise IP Phone Using the Advanced Phone Functions Zero-sp-touch You can also press the DSSKey which set as the Zero-sp-touch. Then press the DSSKey, the phone will turn to the Zero-sp-touch interface. To assign the key as Zero-sp-touch: 1) Choose Phone->DSS Key->Memory Key or Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, and choose Zero-sp-touch from the list.
  • Page 99: Broadsoft Group

    Enterprise IP Phone Using the Advanced Phone Functions Local Group from the list. 2) In the Line field, choose a group. 3) Press Confirm button to save the changes. Broadsoft Group The keys can be configured as Broadsoft Group. Then pressing this key under the idle status, you can enter the Broadsoft Group interface.
  • Page 100: Voice

    Enterprise IP Phone Using the Advanced Phone Functions Voice To edit the Voice filed via Web interface: 1)Choose Phone->Voice. 2)Set the following parameters shown in the table. Parameter Description Echo canceller Defines whether to enable the echo canceller. Voice activity detection (VAD), also known as speech activity detection or speech detection, is a technique used in speech processing in which the presence or absence of human speech is detected.
  • Page 101 Enterprise IP Phone Using the Advanced Phone Functions 1) Choose Phone->Ring. 2) Internal Ringer Text: To set group name. For example, family. 3) Internal Ringer File: To choose a special ring tone for the group. 4) Click the Confirm button to save the changes. - 95 -...
  • Page 102: Trouble Shooting

    Enterprise IP Phone Trouble Shooting Trouble Shooting I can not register to the server? 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway. 3) Check your DNS server.
  • Page 103 Enterprise IP Phone Trouble Shooting You could edit the SMS in the Menu-> Messages->Text Messages. Note: Make sure that the SIP server you have registered supports SMS function. How to update the firmware? 1) Enter the webpage of your phone, go to Upgrade, then you can find the option” Select and Upgrade Firmware”...
  • Page 104 Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 – 84 78 35* Vanity Tel.: 0900 100 – TIPTEL* *(1.49 euros/min. from Deutsche Telekom landlines, Internet: www.tiptel.de mobile network charges may vary) International: Internet: www.tiptel.com Tiptel GmbH...

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