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Table of Contents
Related Manuals for TIPTEL 28XS
Summary of Contents for TIPTEL 28XS
- Page 1 11/2010 Versie 1...
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Page 2: About This Guide
About This Guide Thank you for choosing the tiptel IP 28xs which is especially designed for power users in the office environment. It features fashionable and sleek design, abundant telephony applications, broad interoperability with the popular 3 party VoIP products, fulfilling the VoIP deployment needs. -
Page 3: Table Of Contents
Tables of Contents Getting Started ..............- 1 - Packing List ........................- 1 - Assembling the Phone ....................- 3 - Configuration and Registration ..................- 4 - Network Configuration .................... - 4 - Configuring via Web Page ..................- 6 - Overview ................ - Page 4 3-way Conference ....................- 17 - Voicemail ......................- 17 - Using the Advanced Phone Functions ......- 19 - Account Setting ......................- 19 - Network Setting ......................- 19 - VLAN Setting ......................- 19 - Maintenance Tasks ...................... - 20 - Administrator Mode ....................
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Page 5: Getting Started
IP 28xs Getting Started Getting Started Packing List The following components are included in your package: tiptel IP 28xs Phone Stand Power Adapter Handset & Handset Cord - 1 -... - Page 6 IP 28xs Getting Started Ethernet Cable Quick Installation Guide Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller. - 2 -...
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Page 7: Assembling The Phone
IP 28xs Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list Attach the stand; Connect Handset; Connect Network and Power. Attach the Stand, as shown below:... -
Page 8: Configuration And Registration
IP 28xs Getting Started Connect Network and Power There are two ways for network and power source connections. You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub. Your system administrator will advise you on which one to use. - Page 9 IP 28xs Getting Started 2. Static IP: IP Address: Pickup the handset and dial “**80#”, after hearing the prompt “ Please enter the ”, please input the IP address value after beeping For example: 192.168.1.56#), you will hear prompts “...
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Page 10: Configuring Via Web Page
IP 28xs Getting Started 4. DNS1 Pickup the handset and dial “**93#” 5. DNS2 Pickup the handset and dial “**94#” The default network configuration: IP Address 192.168.0.10 SUBNET_MASK 255.255.255.0 IP Address GATEWAY 192.168.0.1 Recovery Mode IP Address Server 192.168.0.5 Configuring via Web Page Pick up the handset and dial out “**90#”... - Page 11 IP 28xs Getting Started Field Description Register Status It shows the register status of the phone. Account Active You can choose on/off to enable/disable the account respectively. Display Name It is showed as Caller ID when making a phone call.
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Page 12: Overview
IP 28xs Overview Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Hot Key This IP phone has two DSS keys; users can specify corresponding functions through the Web UI. DTMF Keypad Use the DTMF hard keys to enter numbers, letters and special characters. -
Page 13: Power Indication Led
IP 28xs Overview Forward the current call to the third party; Press to dial out the last dialed number; : Mute audio transmission locally during calls; Power Indication LED Table 1 Green Light LED Status Description Steady Green The phone is in idle mode... - Page 14 IP 28xs Overview --Call Waiting --DSS Keys Phone Functions --Key as Send --Hot Line --Anonym Call --DND --DND Code --Dial Plan --Tones --Ring Tone Basic Feature --Phone Volume --Accounts --Network --Reset Factory --Set AES Key Advanced Feature --Set admin PWD...
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Page 15: Customizing Your Phone
Simply IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status You can check the network status of your phone by keypad, or check the phone status by Web interface. To operate via the keypad, please refer to the above “Network configuration”. To view the Phone Status via Web interface: Open the web browsers and input the IP Address http://WAN-ip-address;... -
Page 16: Codec Selection
Simply IP Phone Customizing Your Phone Codec Selection The IP phone supports the following voice codecs: G723_63 G722 G726-16 G726-24 G726-32 G726-40 PCMA G729 PCMU and G723_53 You can enable/disable the desired codecs via Web interface. Please contact your System Administrator for more details about the codecs. -
Page 17: Hot Line
Simply IP Phone Customizing Your Phone Hot Line To set the Hot Line via the Web interface: Choose Phone->Features. Input the Hotline Number, and then click the Confirm button to save the change. Dial Plan A dial plan establishes the expected number and pattern of digits for a telephone number. This includes country codes, access codes, area codes and all combinations of digits dialed. -
Page 18: Block Out
Simply IP Phone Customizing Your Phone To set a Dial Plan via the Web interface: Choose Phone->Dial Plan->Dial Now. Enter the desired “x/.” Press Add button to save the changes. You can also delete a specific one from the dial plan list by pressing Del button. Note: “x”... -
Page 19: Using The Basic Call Functions
Simply IP Phone Using the Basic Phone Functions Using the Basic Call Functions Making a call Call Devices Pickup the handset, and dial the number you want to call, or Press the button to dial out the last number you have called, or Press the DSS keys which have been set as speed dial button. -
Page 20: During An Active Call
Simply IP Phone Using the Basic Phone Functions No Answer: Incoming calls are forwarded when the phone is not answered after a specific ring times. To configure Call Forward via Web interface: Choose Phone->Features->Forward to do the relating changes. Please refer the above configuration information. -
Page 21: Call Transfer
Simply IP Phone Using the Basic Phone Functions Call Transfer You can customize your phone so that incoming calls are transferred directly to the third party such as another extension, mobile phone number, etc. There are three ways to transfer the call: Blind Transfer, Attended Transfer and Semi-Attended Transfer. - Page 22 Simply IP Phone Using the Basic Phone Functions Note: Please contact your system administrator for the connecting code. Different systems have different codes. To retrieve the new voicemail via the Phone interface: Pick up the handset and dial the connecting code, for example: *97, then press # key to dial out.
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Page 23: Using The Advanced Phone Functions
Simply IP Phone Trouble Shooting Using the Advanced Phone Functions Account Setting Please refer to the previous part “Configuration and Registration” for the basic account setting information. The following table lists the instruction of the field about the advanced Account Setting. -
Page 24: Maintenance Tasks
Simply IP Phone Trouble Shooting To configure VLAN settings via Web interface: Choose Network->Advanced to do the relating configuration. You can consult your system administrator for more information. Maintenance Tasks Administrator Mode The phone allows three modes to configure the phone: User Mode ... -
Page 25: Reboot
Simply IP Phone Trouble Shooting Confirm button to save the changes, or Cancel button to cancel the changes. Reboot You should reboot the phone when you are challenged, e.g. after applying changes to the phone configuration. To reboot via Web interface: Choose Upgrade->Basic. -
Page 26: Recovery Mode
Simply IP Phone Trouble Shooting Choose Upgrade->Basic->Browse, select the firmware file in your local computer. Click Upgrade button to update the new firmware. Please do not power off during the updating. To update the firmware automatically via Web interface: Choose Upgrade->Advanced, configure the relating settings: Custom Option, Custom Option Type, URL, Account, Password, pecified AES Key Per-phone AES Key PNP config, check new firmware, etc. -
Page 27: System Log Export
Simply IP Phone Trouble Shooting Note: You can ask your system administrator for the decrypt password. System Log Export If there are any errors happened in your phone, you can export the system log and send to your system administrator for diagnosis. To export the System Log: Choose Upgrade->Advanced, select Export System Log, click Export button to export the file to your local computer. -
Page 28: Speed Dial
Simply IP Phone Trouble Shooting Voice Mail DTMF Note: Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone. See your system administrator for more information. Speed Dial You can configure the key as a simplified speed dial key. -
Page 29: Pick Up
Simply IP Phone Trouble Shooting To assign the key as Call Return: Choose Phone->DSS Key, choose one of the key you want to make the assignment, there is a pull-down menu in the Type field, choose Call Return from the list. Press Confirm button to save the changes. -
Page 30: Tone Settings
Simply IP Phone Trouble Shooting To assign the key as DTMF: Choose Phone->DSS Key, choose one of the key you want to make the assignment, there is a pull-down menu in the Type field, choose DTMF from the list. In the “Expansion” filed, enter the specific number. Press Confirm button to save the changes. -
Page 31: Ring
Simply IP Phone Trouble Shooting A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. JITTER BUFFER It is a shared data area where voice packets can be collected, stored, and sent to the voice processor in evenly. - Page 32 Simply IP Phone Trouble Shooting Internal Ringer Text: To set group name. For example, family. Internal Ringer File: To choose a special ring tone for the group. Click the Confirm button to save the changes. - 28 -...
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Page 33: Trouble Shooting
Simply IP Phone Trouble Shooting Trouble Shooting I can not register to the server Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. Check your gateway. Check your DNS server. Make sure your account information is the same as you have got from your ISP. - Page 34 Simply IP Phone Trouble Shooting How to auto provision? Consult the auto provision server address with your ISP. The manual is only for reference; please take the object as the standard. We reserve the right to improve or change the product and the user guide without notice. V0.2 - 30 -...