TIPTEL 290 ISDN Operating Instructions Manual
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TIPTEL 290 ISDN Operating Instructions Manual

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Operating instructions
(UK)
ISDN feature phone
with electronic telephone book
tiptel 290 ISDN
plus answering machine and SMS
tiptel 291 ISDN/ Mailbox
with electronic telephone book and PC interface
tiptel 292 ISDN/ CTI
plus answering machine and SMS
tiptel 293 ISDN/ CTI/ Mailbox
tiptel

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Summary of Contents for TIPTEL 290 ISDN

  • Page 1 ISDN feature phone with electronic telephone book tiptel 290 ISDN plus answering machine and SMS tiptel 291 ISDN/ Mailbox with electronic telephone book and PC interface tiptel 292 ISDN/ CTI plus answering machine and SMS tiptel 293 ISDN/ CTI/ Mailbox tiptel...

  • Page 3: Table Of Contents

    Update via ISDN ......37 Update via RS-232 (only tiptel 292/293) ..38 Initial operation Scope of supply .

  • Page 4: Illustration (Upper Housing, Key Pad)

    Call forwarding (answering mode ON/OFF)* Volume Mute button for microphone Recall button (hold / 2-line operation) Redialling button Loudspeaker / hands-free conversation Control keys for browsing Speed dialling stations / Macro buttons Brief operating instruction (overview of symbols) *only tiptel 291/293...

  • Page 5: Illustration (Underneath)

    Illustration (underneath) Connection to the ISDN line Connection to the PC (RS 232) (only tiptel 292/293) Cable channel for the handset cable Switch for emergency power feeding Connection for the handset...

  • Page 6: Initial Operation

    If you want to use your tiptel telephone as emergency tele- phone, you have to set the switch for emergency power feeding to position "ON". Please be aware that the telephone functions are restricted during emergency operation.

  • Page 7: Button Functions

    Use the "call forwarding" button to activate or deactivate the pre-programmed call forwarding function or to activate or deactivate the answering mode of the answe- ring machine (only tiptel 291/293) Having pressed the "volume" button, you can adjust the volume using the  or  keys.

  • Page 8: Operational Hints

    Operational hints Entering the MSNs Your ISDN connection and thus your telephone can be addressed via one or more telephone numbers (MSNs = multiple subscriber numbers). (These numbers are obtainable at your local telephone network provider.) Up to 6 telephone numbers can be assigned to your telephone. Press the  or  button to select Every time you press the button, the display switches between the available functions.

  • Page 9: Adjusting The Volume

    Operational hints Adjusting the volume When executing a function with activated loudspeaker, you can adjust the volume to your needs. The display shows the selected volume level. Volume ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ If the volume remains unchanged after 2 seconds, the telephone automatically resumes the earlier displayed volume.

  • Page 10: Operation Overview

    Operation overview...

  • Page 12: Telephone Calls

    Telephone calls Call counter The telephone has an integrated call counter displaying the number of incoming telephone calls. Sa 27.10.2007 12:30 current date and time 2 calls The call counter is erased automatically: - when you pick up the handset - when you check the call list Direct manual call Pick up the handset and dial the telephone number to initiate the dialling process.

  • Page 13: Off-Line Call Preparation (Indirect Call)

    Telephone calls Off-line call preparation (indirect call) As for the off-line call preparation, the telephone number is dialled first. Here, you have the option to check the number and to correct it if necessary. 021024289 Please dial Enter telephone number The telephone number is shown in the dis- play.

  • Page 14: Redial

    Telephone calls Redial The 20 telephone numbers dialled last are stored automatically and can be redialled if desired. The telephone number dialled last is always positioned as the first entry in the list. If you wish to call the telephone number dialled last, just pick up the handset and press the  button after- wards.

  • Page 15: Automatic Call-Back On Busy (Ccbs)

    Telephone calls Automatic call-back on busy (CCBS) Should the desired target subscriber's line be busy, the display shows a selection field for auto- matic redialling and the automatic call-back function, i. e. the function completion of call to busy subscriber. This special feature needs to be released by your telephone network provider. This is not only valid for your installation, but also for the target subscriber's installation.

  • Page 16: Automatic Redial

    Telephone calls Automatic redial Should the desired target subscriber's line be busy, the display shows a selection field for the automatic redial or the automatic call-back function (CCBS). Select the automatic redial function so that your telephone continues to dial the chosen telephone number. Press the  or  button in order to Every time you press the button, the display select the "redial"...

  • Page 17: Switching Between Handset And Hands-Free Operation

    Telephone calls Switching between handset and hands-free operation You are holding a telephone conversation using the handset and want to switch to the hands- free operation: Press the  button and keep it pressed. Replace the handset. Release the  button The hands-free mode is activated.

  • Page 18: Mute Function

    The handset and the hands-free microphone are activated again. You can continue with the telephone conversation. Conversation recording (only tiptel 291/293) You have the option to record parts of a telephone conversation. Press the  or  button in order to Every time you press the button, the display switches between the available functions.

  • Page 19: Call Tracing (Mci)

    Telephone calls Call tracing (malicious call identification) (This feature must be released by your local telephone network provider.) If you are bothered by an unknown caller and want to identify the calling party, you have the opti- on to do so even when the corresponding telephone number is not being transferred and shown in the display.

  • Page 20: 2-Line Operation With Hold

    Telephone calls 2-line operation with hold The function "2-line operation with hold" allows you to switch between an active connection and a call placed on hold. Press the  button. The active call is placed on hold and the call placed on hold is activated.

  • Page 21: Call Parking

    Telephone calls Call transfer (continued) You are holding a telephone conversation and want to answer and transfer a second incoming call: Press the  button. The call is being placed on hold. The connec- tion to the party issuing a call waiting signal is activated.

  • Page 22: Call Waiting

    Press the  button. The display resumes the normal status. You want to transfer the second incoming call to your answering machine (only tiptel 291/293): Press the  or  button to select the Every time you press the button, the display switches between the available functions.

  • Page 23: Answering A Call

    Press the  button. Your telephone resumes the normal state. You want to transfer the incoming call to your answering machine (only tiptel 291/293): Press the  or  button to select the Every time you press the button, the display function "transfer...

  • Page 24: Keypad

    Telephone calls Keypad In some exchange offices, the programming of special features (e. g. call forwarding) is effected via the "Keypad protocol". The programming is done via the numeric keys and the buttons . Here, macro programming is provided to assign the keypad function to a speed dialling station (see chapter "Macro programming").

  • Page 25: Call List

    Telephone calls Call list The call list provides you with information on the last 20 incoming calls, such as date and time of the call, called multiple subscriber number and the corresponding telephone number of the calling party. If the telephone number was transferred and presented and if this number is stored in the electronic telephone book, the name of the corresponding subscriber is shown instead of the telephone number.

  • Page 26: Telephone Book/Register

    "F" is displayed next to the corresponding name. The entries are listed in alphabetical order. For further use and in order to have a back-up of your data, the entire telephone book can be loaded on a PC and reloaded afterwards (see chapter "PC software TipKom", only tiptel 292/293).

  • Page 27: Storing Data

    Electronic telephone book Storing data An entry in the electronic telephone book consists of the name (= search criterion), the telephone number and additional settings if required (e. g. filter function, cost counter). Press the  button. The display shows "new entry". Press the  button.

  • Page 28: Editing Data

    Electronic telephone book Editing data Entries in the electronic telephone book can be checked, corrected or erased at any time. Press the  button. The first entry of the electronic telephone book is shown in the display. Press the  or  button to select an Use these buttons to browse through the entry.

  • Page 29: System Settings

    System settings Entering the MSNs Your ISDN connection and thus your telephone can be addressed via one or more telephone numbers (MSNs = multiple subscriber numbers). (These numbers are obtainable at your local telephone network provider.) Up to 6 telephone numbers can be assigned to your telephone. Press the  or  button to select Every time you press the button, the display "settings".

  • Page 30: Call Number Display

    System settings Call number display You have the option to activate or deactivate the call number display for outgoing or incoming calls. The selected option becomes valid for all entered MSNs. Press the  or  button to select Every time you press the button, the display "settings".

  • Page 31: Setting The Call Waiting Function

    System settings Setting the call waiting function If you receive an incoming call while already holding a telephone conversation, you can deter- mine, whether a signal (two short tones) shall be given for this call or not (see also chapter "Call waiting function").

  • Page 32: Setting The Call Transfer Function

    System settings Setting the call transfer function The call transfer function offers you the option to transfer an answered call (see also chapter "Call transfer") to another extension. How this function is being executed technically depends on your telephone system. This is either done via the ISDN feature ECT (explicit call transfer) or another function.

  • Page 33: Internal Isdn Features

    System settings Internal ISDN features (only tiptel 291/293) The ISDN features "hold", "2-line operation with hold", "three-party conference" and "call forwar- ding" are features provided by your exchange office and programmable via the telephone. Here, you also have the option to have these features executed by your telephone with no need to have them released by the exchange office.

  • Page 34: Setting Time And Date

    System settings Setting time and date The time and date are automatically set when an outgoing call is made. In addition, you have the option to set time and date manually. Press the  or  button to select Every time you press the button, the display "settings".

  • Page 35: Changing The Pin

    System settings Changing the PIN You need a PIN (personal identification number) to activate or deactivate call or dialling restric- tions (in the factory pre-set, the PIN is 000). Press the  or  button to select Every time you press the button, the display "settings".

  • Page 36: Factory Pre-Set

    Every time you press the button, the display "settings". switches between the available functions. Press the  button. The display shows "appointment" or "ans- wering machine" (only tiptel 291/293). Press the  or  button to select The display shows "system". "system". Press the  button.

  • Page 37: Update Via Isdn

    "Update via ISDN" menu option. Start again at Point 6 (see above). All the settings and incoming messages are usually maintained after updating. But we recommend backing up all data before- hand using the "TipKom" PC program supplied (only tiptel 292/293).

  • Page 38: Update Via Rs-232 (Only Tiptel 292/293)

    Update via RS-232 (only tiptel 292/293) You have the option to load a new operating software on your telephone -if necessary. This soft- ware can be downloaded from the tiptel-website http://www.tiptel.com. Please store the file on your PC and do not forget this storage place! Afterwards you connect the telephone with your PC via the serial connecting cable and start the software "TipKom phone"...

  • Page 39: Telephone Settings

    Telephone settings Ringing tone The ringing tone can be adjusted individually with regards to volume, melody and speed. You can assign an individual ringing tone to each entered MSN. If you do not wish to be disturbed by incoming calls, just deactivate the ringing tone. If you want the volume to increase by each ringing tone, you can activate the function "incremental volume control".

  • Page 40: Direct Dialling (Baby Call)

    Telephone settings Direct dialling (baby call) The function "direct dialling" (or baby call) allows the automatic dialling of a pre-programmed sub- scriber number by just pressing any key (except for the menu buttons) or by picking up the handset. Press the  or  button to select Every time you press the button, the display "settings".

  • Page 41: Call Blocking/ Keypad Locks

    Telephone settings Call blocking / keypad locks You have the option to lock different buttons (e. g. the numeric keypad or access to the menu or electronic telephone book). Locked buttons or dialling restrictions will only get accessible after entering the PIN. Press the  or  button to select Every time you press the button, the display "settings".
  • Page 42 Telephone settings Call restrictions / keypad locks (continued) Menu / register: Press the  or  button. Every time you press the button, the display switches between: The function is activated. off: the function is deactivated. 10. Press the  button. The setting is saved.

  • Page 43: Appointments

    Appointments Enter/edit appointments The telephone can manage 30 different - one-time or daily recurring - appointments. In addition, it will remind you of an entered appointment by a signal tone right at the entered start time. The appointment list allows you to view all entered appointments and to select them for editing. In order to enter a new appointment, just select the entry "new entry".

  • Page 44: Time Control

    Time control Enter/edit time control data The time control function allows you to control the  button (call forwarding ON/OFF). The time control refers to a specific time and specific days of the week. A maximum of 10 entries is pos- sible.

  • Page 45: Enter/Edit Time Control Data

    Time control Enter/edit time control data (continued) 13. Press the  button to select the time control switching function. 14. Press the  or  button to activate or The display switches between "ON" and deactivate the  button (i. e. call for- "OFF".

  • Page 46: Information

    Information Charges (This feature needs to be released by your telephone network provider) The charge counter shows the total of all telephone charges for the corresponding MSN accu- mulated since the last reset of the charge counter. In addition, you can check the accumulated charges for the entire connection (even the charges incurred for other terminals at your S0 bus).

  • Page 47: Memory

    Here, the display will show the currently free memory capacity of the electronic telephone book in per cent. The erase function will delete the entire electronic telephone book. Voice memory (only tiptel 291/293): The voice memory covers the memory for outgoing and for incoming messages. The remaining memory capacity is indicated in per cent.

  • Page 48: Calls

    Information Calls The call counter gives you an impression on the call frequency. It shows the number of incoming as well as the number of outgoing calls. Press the  or  button to select The display shows "information". "information". Press the  button.

  • Page 49: Macro Programming

    Macro programming Macro programming Via the macro programming, you have the option to assign function or telephone numbers to the 14 speed dialling stations of your telephone. This allows you to execute frequently used settings or functions during a call. Some of the speed dialling stations are already pre-assigned and label- led accordingly.

  • Page 50: Call Forwarding

    Every time you press the button, the display "settings". switches between the available functions. Press the  button. The display shows "appointments" or "answering machine" (only tiptel 291/293). Press the  or  button to select The display shows "call forwarding". "call forwarding". Press the  button.
  • Page 51 Call forwarding Call forwarding (continued) Press the  or  button. The display switches between the individual call forwarding options, i. e. unconditional, on busy, on no reply, answering mode and off: unconditional: All incoming calls are directly forwarded to the programmed target telephone number.

  • Page 52: Answering Machine (Only Tiptel 291/293)

    Answering machine (only tiptel 291/293) Answering mode The answering mode and the call forwarding function are activated or deactivated (correspon- ding to the pre-set parameters) by pressing the  button. The display shows the call counter, the counter for incoming messages and the LED positioned above the  button is lit. The call counter is set to 00.

  • Page 53: Length Of Recording

    Answering machine (only tiptel 291/293) Answering machine set-up (continued) Select outgoing message (OGM): 10. Enter a number between 1 and 7 via Here, you determine which outgoing message the numeric keypad to specify the shall be used. desired OGM. Call delay: 10.

  • Page 54: Outgoing Messages

    Answering machine (only tiptel 291/293) Outgoing messages Your tiptel 291/293 offers you the option to record 6 individual outgoing messages. When using the additional outgoing message from the factory pre-set you can activate the answer mode immediately - without the necessity to record an OGM before (plug & answer).

  • Page 55: Incoming Messages

    Answering machine (only tiptel 291/293) Incoming messages You can play-back and erase individual messages from the voice memory. Sa 27.10.07 08:30 ICM 1 Press the  or  button to select Every time you press the button, the display "ICM".

  • Page 56: Dictate/Call Record

    The recording is stopped. The LED blinks. Message transfer In the answering mode with message transfer on, your tiptel 291/293 dials a pre-programmed destination number after an incoming message has been recorded. If the destination number is busy, the device will redial the number up to four times every 60 seconds. If the called party does not answer the call within 50 seconds, the dialling procedure is interrupted.

  • Page 57: Message Transfer Settings

    Answering machine (only tiptel 291/293) Message transfer settings In the case of a message transfer, recorded incoming messages are transferred to a program- med telephone number. Here, you can make out all settings the device needs to perform a mes- sage transfer.

  • Page 58: Remote Control (Only Tiptel 291/293)

    3. Dial your remote control code that you set earlier at your tiptel 291/293 (1 - 4 numeric digits). Each of the entered code digits is acknowledged separately by a voice message. After having entered the code number press 4.

  • Page 59: Remote Activation Of The Answering Mode

    Remote activation of the answering mode If you forgot to switch on the answering mode, you can do this remotely. Just call your tiptel 291/293. After about 50 seconds the device picks up and you will hear a signal tone. Now, please enter your personal remote control code.

  • Page 60: Remote Control Functions

    Remote control (only tiptel 291/293) Remote control functions Button Function Remark/operation Room monitoring Room monitoring: The microphone of your telephone is turned on and you can listen to what is happening in the surroundings of the device. Remote interrogation The answering machine plays back all new messages that of new messages have been recorded since your last remote interrogation.
  • Page 61 Remote control (only tiptel 291/293) Remote control functions (continued) Button Function Remark/operation Remaining recording The remaining recording capacity is informed by a voice capacity message. Message transfer on/off You can switch the message transfer on or off. Change telephone Allows to change the target telephone number for the mes- number sage transfer function.

  • Page 62: Remote Control Settings

    Remote control (only tiptel 291/293) Remote control settings Here, you have the option to set-up the remote interrogation function according to your individu- al needs. Press the  or  button to select Every time you press the button, the display "settings".
  • Page 63 Remote control (only tiptel 291/293) Remote control settings (continued) Remote erase: When pressing the  or  button, Your selection is shown in the display. the display switches between on and Recorded incoming messages can be off. erased during a remote interrogation.

  • Page 64: Pc Connection / Tipkom

    PC software and TAPI driver in the Internet under www.tiptel.de. Installation ❍ Connect your tiptel 292/293 to any serial interface of your PC. Should you only have a free25-pin port free at your PC, you can use a customary adapter (9 pin <> 25 pin).

  • Page 65: Tapi Driver

    PC connection / TipKom (only tiptel 292/293) TAPI driver The scope of supply comprises an installation software for the TAPI driver "tiptel phone1". This software allows you to control your telephone via TAPI applications (e. g. Outlook, WinPhone, orgAnize, ACT, AdressPlus, ProCall).

  • Page 66: Appendix

    Tiptel.com GmbH will grant a guarantee of 2 years from the date of handover for the material and for the manufacturing of the telecommunications terminal unit.
  • Page 67 Tiptel hereby declares that the device complies with all fundamental requirements of the European directive 1999/5/EC. This conformity is confirmed by the CE sign on the device.

  • Page 68: Important Information

    Please take care that the cables do not lead to any danger of stumbling and avoid folding, pushing and pressing of the cables. Some furniture lacquers or furniture cleaning products may attack the rubber at the feet of your tiptel telephone and thus cause patches. In such cases please use a non-slip pad under the device.

  • Page 69: Factory Pre-Set

    Call forwarding function: ....none Answering machine (only tiptel 291/293) Outgoing messages: ..... . .7 (pre-recorded OGM) Call delay: .

  • Page 70: Troubleshooting

    PC software. Please bear in mind: - In the PC software, deacti- vate the function "save data/ restore". - Confirm the instruction "Please set your tiptel feature phone to the operating mode LOAD NEW SOFTWARE by unplugging and replugging the SO plug“.

  • Page 71: Technical Data

    Length = 3 m Data cable RS 232: Length = 3 m, 9-pin, sub socket strip Handset cable Length = max. 1.8, curled cable Answering machine (only tiptel 291/293): Outgoing messages: 6 individual, 1 pre-recorded Recording capacity: About 50 minutes Number of incoming messages: Max.

  • Page 72: Index

    Index Adjust display contrast ....34 Macro programming ....49 Answering a call .
  • Page 76 Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 - 84 78 35* Vanity Tel.: 0900 100 - TIPTEL* Internet: www.tiptel.de International Internet: www.tiptel.com *gebührenpflichtig Tiptel b.v. Camerastraat 2 NL - 1322 BC Almere Telefoon: 0900 - BELTIPTEL of...

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