TIPTEL 3010 User Manual
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TIPTEL 3010 User Manual

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IP Telephone
tiptel 3010
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Summary of Contents for TIPTEL 3010

  • Page 1 User Manual (en) IP Telephone tiptel 3010 tiptel...

  • Page 3: Table Of Contents

    3010 User Manual Table of Content Table of Content ..........................3 Safety notes ............................ 6 Getting Started ..........................7 Packing List ..........................7 Phone Installation ........................10 1. Attach the Foot stand ....................10 2. Connect the Handset and optional Headset ..............10 3.
  • Page 4 3010 User Manual Call Hold ..........................35 Call Transfer ..........................36 Call Conference ........................38 Call Forward ........................... 39 Call Return ..........................42 Anonymous Call ........................43 Reject Anonymous ........................43 Call Mute ..........................44 DND ............................45 Key as Send ..........................45 No Key Entry Timeout ......................
  • Page 5 3010 User Manual Appendix ............................60 Warranty ..........................60 Guarantee ..........................60 Declaration of conformity ....................... 60 Disposal ........................... 60...

  • Page 6: Safety Notes

    3010 User Manual Safety notes • You may not set-up and use this device in the following surroundings:  Outdoors  In damp or wet spaces (bath, shower, swimming pool, etc.)  In hazardous environments  In locations exposed to direct sunlight ...

  • Page 7: Getting Started

    3010 User Manual • In case of malfunction remove the AC adapter from the wall outlet and disconnect any communication lines. • Before opening the device remove the AC adapter from the wall outlet and disconnect any communication lines.
  • Page 8 3010 User Manual 3. Handset 4. Headset cord 5. Power adapter (optional)
  • Page 9 3010 User Manual 6. Ethernet cable 7. Quick installation reference...

  • Page 10: Phone Installation

    3010 User Manual Phone Installation 1. Attach the Foot stand 2. Connect the Handset and optional Headset...

  • Page 11: Connect The Network And Power

    3010 User Manual 3. Connect the Network and Power Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"...
  • Page 12 3010 User Manual By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.

  • Page 13: Getting Familiar With Your Phone

    3010 User Manual Getting Familiar with Your Phone Hardware Components Preview Item Description To Presentation all information about the date& time, accounts, LCD screen soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status...
  • Page 14 3010 User Manual 1. OK. Up arrow key: To move up of the selection shows on the screen. Right arrow key: To move right of the selection shows on the screen. Left arrow key: To move left of the selection shows on Navigation keys the screen.
  • Page 15 3010 User Manual 12. Hold 13. Conference 14. DND 15. Redial 16. Transfer 17. SMS 18. Hot Desking 19. Call Return 20. Paging 21. Record 22. Shared Line The LED lights status when set as Shared line: Stay green: Idle...

  • Page 16: Icon Preview

    3010 User Manual Message To indicator the New message, and press to read. Headset To indicate that the phone is or not in Headset mode. Icon Preview Icon Description Network Registered succeed Unregistered Speakerphone mode Handset mode Headset mode...

  • Page 17: Memory Key Function Overview

    3010 User Manual Missed calls Forward calls Memory Key Function Overview Line Speed Dial BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Conference Forward Transfer...
  • Page 18 3010 User Manual Hold Redial Call Return Record URL Record Paging Group Listening Public Hold Private Hold Shared Line...

  • Page 19: Basic Features Configuration

    3010 User Manual Basic Features Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… Web Login 1. Get the IP address: Press Menu →Status→ Information 2. Input the IP Address in the web browser.

  • Page 20: Administrator Password

    3010 User Manual Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”.

  • Page 21: Language

    3010 User Manual Note: When you use the web interface: user name: admin password: admin(default) Language The default Phone interface language is English. To change the language via Phone interface 1. Press Menu → Setting → Basic Settings → Language.

  • Page 22: Time And Date

    3010 User Manual Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone. Time and Date The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting.
  • Page 23 3010 User Manual 2. Press or change the right time, or you can input the right time. 3. Press or Save soft key to save the configuration. To configure the Time & Date Format 1. To press Menu → Setting → Basic setting → Time & Date Format 2.
  • Page 24 3010 User Manual To change the Time Zone and Date Display Format via web interface 1. Setting → Preference →Time Zone 2. Select the necessary one. 3. Press to save the configuration. Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol...

  • Page 25: Screen Saver

    3010 User Manual Screen Saver There are two types of screen saver:Backlight off, Time & Logo . To enable screen saver via Phone 1. To press Menu → Display → Screensaver... 2. Press or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute.

  • Page 26: Ring Tone

    3010 User Manual Ring Tone You can adjust the type and volume of the ring tone. To adjust the Ring Tone Type via Phone interface 1. Press Menu → Setting → Basic Settings → Ring Tone. 2. Press to select the aimed one.
  • Page 27 3010 User Manual 3. Click to save the configuration. To configure Distinctive Ring Tone via Phone Interface 1. Press Directory 2. Select the target contact 3. Press Detail soft key to edit the contact. 4. Press to select the wanted Ring Tone for the contact...

  • Page 28: Volume

    3010 User Manual Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume 1. Option 1: To press on the idle page 2. Option 2: To press during the call is ringing.

  • Page 29: Directory

    3010 User Manual To adjust the speaker Volume To press during a call in speaker mode. Directory In the directory, you can add or delete your friends, business partner or anyone others’ phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed.
  • Page 30 3010 User Manual calls, Dialed calls, Received calls, Missed Calls and Forward Calls). 3. Press Option soft key → Add to Contacts 4. Edit the necessary information as Name, Phone number… 5. Press save soft key or to add the contacts successfully.
  • Page 31 3010 User Manual B: To add contacts into blacklist To add blacklist manually 1. Press Menu → Directory → Blacklist 2. Press Add soft key. 3. Enter the necessary information as Name, Phone number… 4. Press save soft key or to add the contacts successfully.

  • Page 32: Basic Call Features

    3010 User Manual Basic Call Features Place a Call There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone. To place a call by Handset 1. Pick up the handset, or press a line key and dial the necessary number.

  • Page 33: End A Call

    3010 User Manual Note: key is set to be a send key. You can set the * key as send key or set some other to be as send keys. For more information, refer to the Key as Send on page During the call, you can also change among Headset, Handset or Free-speaker mode.

  • Page 34: Auto Answer

    3010 User Manual To receive a call by headset Press and now the conversation is built. To receive a call by hands-free speaker 1. Option 1: Press directly. 2. Option 2: Press Answer soft key. 3. Option 3: Press the Line key (flashes red).

  • Page 35: Call Hold

    3010 User Manual 1. To Click Account → Advanced 2. To choose No for the Auto Answer. 3. To click Saveset to save the configuration. Call Hold When use hold feature, the Hold icon will show on the display.

  • Page 36: Call Transfer

    3010 User Manual Call Transfer This phone supports blind, attended and Semi-Attended Transfer. Blind Transfer When you use this feature, you can transfer 1. Press Transfer soft key during the conversation, the call is on hold now. 2. Enter the number that transfers to.
  • Page 37 3010 User Manual To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile. To use this function, should at least one line key set as Auto.

  • Page 38: Call Conference

    3010 User Manual Call Conference This IP Phone supports up to 5-way conference. 5-way conference 1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a conference 2. A press line 2 key, the call is placed on hold.

  • Page 39: Call Forward

    3010 User Manual Note: If C does not answer the call, A can back to continue the conversation with B; Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or A&B conversation continues.
  • Page 40 3010 User Manual To configure busy forward With this feature, the incoming calls are immediately forwarded if the phone is busy. 1. Press Menu →Features → Call forward →Busy forward. 2. Press or press info soft key to select the enable choice.
  • Page 41 3010 User Manual To cancel the forward feature via Phone Interface 1. Press Menu →Features → Call forward→Always/Busy/No answer Forward 2. Press or press info soft key to select the disable choice 3. Press or Save soft key to save the configuration.

  • Page 42: Call Return

    3010 User Manual 2. Enter the forward number. 3. Press or press the send soft key, then the call is forwarded. Note: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward.

  • Page 43: Anonymous Call

    3010 User Manual Anonymous Call Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called. To configure anonymous call 1. Press Menu →Features →Anonymous Call 2. Press or press info soft key to change the Line ID 3.

  • Page 44: Call Mute

    3010 User Manual 3. Press or press info soft key to select the enable choice in Rejection filed. 4. Press or Save soft key to save the configuration To cancel rejecting anonymous call 1. Press Menu →Features →Anonymous Call 2.

  • Page 45: Dnd

    3010 User Manual When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the DND icon shown on the Top of the LCD on idle page. To enable DND feature Press the DND soft key when the phone is idle, and then DND icon shown on the LCD.

  • Page 46: No Key Entry Timeout

    3010 User Manual No Key Entry Timeout No Key Entry Timeout means that when you entry the number, it will dial out automatically after some time when you stop enter the number. To configure No Key Entry Timeout Click Webpage Setting → Preference 2.

  • Page 47: Hot Line

    3010 User Manual 3. Press Save or OK key to save the configuration. To disable Keypad Lock via Phone 1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock 2. Press Info or Switch to change choose Off. 3. Press Save or OK key to save the configuration.
  • Page 48 3010 User Manual To configure Hotline auto dial via Web Interface 1. Setting → Features. 2. Fill the number in the Hotline Number and Hotline Time-out. 3. Click to save the configuration. Delete the number and save the configuration, and then now the Hotline auto dial is cancelled.

  • Page 49: Advanced Features

    3010 User Manual Advanced Features Voice Message This phone supports Voicemail, and when there is message, the message will will light green. Moreover, when pick up the handset, or press speaker key, you will hear some quick busy tone.

  • Page 50: Speed Dial

    3010 User Manual To configure Intercom feature via Web Interface 1. Click Function keys → Line or Memory key. 2. Select the wanted Line or Memory key. 3. Enter the desired phone number in the Value field. 4. Select the Account ID 5.

  • Page 51: Direct Pickup

    3010 User Manual 2. Press or press info soft key to select the Speed Dial in the type field. 3. Enter the targeted Number. 4. Press or Save soft key to save the configuration Then the selected Line or Memory key will work as Speed Dial.

  • Page 52: Group Pickup

    3010 User Manual 3. Enter the pickup code and followed the desired phone number in the Value field. 4. Select the Account ID 5. Click the to save the configuration. Group Pickup With this feature, you can pick up the specified group that you want incoming calls.
  • Page 53 3010 User Manual 3. When the monitored line is calling or in a conversation, the light is steady red. To configure a BLF key by phone 1. Press Menu →Features →Function Keys→Line or Memory keys as Function Keys →...

  • Page 54: Shared Line

    3010 User Manual Note： This feature is not available on all servers. For more information, contact your system administrator. Shared Line This feature allows subscribers to share SIP lines. Moreover it also provides status monitoring of the shared line.

  • Page 55: Record

    3010 User Manual To configure the line key as shared line via Web Interface 1. Click Function keys → Line or Memory key. 2. Select the desired Line or Memory key and select Shared Line in the Type. 3. Enter the Value.

  • Page 56: Call Park

    3010 User Manual 2. Select the wanted Line or Memory key. 3. Press or press info soft key to select the Key Event in the type field. 4. Press or press info soft key to select the Record. 5. Press...

  • Page 57: Paging

    3010 User Manual 1. Click Function key → Line or Memory key. 2. Select the desired Line or Memory key and select Direct Pickup in the Type. 3. Click the to save the configuration. Paging With this feature, you can call a phone directly.

  • Page 58: Prefix

    3010 User Manual 4. Enter the value 5. Press or Save soft key to save the configuration To configure the DTMF via Web interface 1. Click Function keys → Line or Memory key. 2. Select the desired Line or Memory key and select DTMF in the Type.

  • Page 59: Factory Reset

    3010 User Manual Factory Reset To set Factory Reset by phone interface 1. Press Menu → Setting → Advanced Setting (default password: admin) → Factory Reset 2. Press OK soft key in the warning page. To set Factory Reset via web interface 1.

  • Page 60: Appendix

    Your specialist retailer will be glad to provide more information. Guarantee Tiptel provides a voluntary guarantee on the device, the conditions of which are published on http://www.tiptel.com. The guarantee conditions applicable at the time of purchase apply. The original sales slip (receipt, bill) with serial number and/or IMEI number is used as proof of purchase.
  • Page 64 2351 Wiener Neudorf 40880 Ratingen Österreich Deutschland Tel.: 02236 677 464-0 Tel.: 0900 100–84 78 35* Fax: 02236 677 464-22 Vanity Tel.: 0900 100–TIPTEL* E-Mail: office@tiptel.at Internet: www.tiptel.de Internet: www.tiptel.at E-Mail: info@tiptel.com International: www.tiptel.com *(1,49 Euro/Min. aus dem Festnetz der Deutschen Telekom, abweichende Mobilfunkpreise möglich)

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