TIPTEL INNOVAPHONE 200 Manual
TIPTEL INNOVAPHONE 200 Manual

TIPTEL INNOVAPHONE 200 Manual

Ip comfort telephone
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Manual
(UK)
IP Comfort Telephone
tiptel innovaphone 200
Release 4

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Summary of Contents for TIPTEL INNOVAPHONE 200

  • Page 1 Manual (UK) IP Comfort Telephone tiptel innovaphone 200 Release 4...
  • Page 2: Table Of Contents

    Contents Contents Contents ......................2 Diagram – facia and keypad................5 Diagrams - underside ..................6 Getting started ....................7 Product package ....................... 7 Connecting ........................ 7 Key functions ....................9 Standby ......................10 Icons and abbreviations.................... 10 Operating instructions..................11 Adjusting the volume....................
  • Page 3 Contents Call lists – general ..................... 32 Call lists – setting....................... 32 Calls (combined) ....................... 32 Incoming calls ......................33 Phonebook ...................... 34 Phonebook – general ....................34 Storing new entries ....................34 Settings........................35 Ring ........................35 Melody........................36 Entering notes ......................
  • Page 4 Contents RAS protocol ......................53 Call number......................53 Function keys ......................54 Programming function keys................. 54 Personalising your phone ..................56 Name ........................56 Internal/external melody..................57 Resetting the configuration ..................58 Information...................... 59 Calls........................... 59 Memory........................60 Version........................60 Browser administration interface ..............
  • Page 5: Diagram - Facia And Keypad

    Diagram - facia and keypad Diagram – facia and keypad...
  • Page 6: Diagrams - Underside

    Diagrams - underside Diagrams - underside Version with network sockets on underside: Version with network sockets on rear:...
  • Page 7: Getting Started

    Getting started Getting started Product package The IP Phone includes the following accessories: · 1 power adapter · 1 handset · 1 handset spiral cable · 2 network connecting cables · 1 manual Optional accessories available: · Headset with attached microphone. The IP Phone is ready for connection. Connecting Your IP Phone is designed as a terminal device for connection to an Ethernet IP network.
  • Page 8 Getting started · icon on the bottom line of the display flashes when the phone is powered up. This indicates that it has still been possible to connect to a Gatekeeper in the network. As soon as a connection to the Gatekeeper has been made the icon is permanently displayed.
  • Page 9: Key Functions

    Key functions Key functions The "Disconnect" key cuts an existing call connection. The "Mute" key deactivates and reactivates the microphone. The "Enquiry" key enables the "Call Hold" and "Broker's Call" functions. When the phone is on standby, pressing the "Enquiry" key calls up the missed calls list. Pressing the "Redial"...
  • Page 10: Standby

    Standby Standby Icons and abbreviations No connection to Gatekeeper Connected to Gatekeeper Monitoring active Speakerphone active Headset active << Menu level (=> 2 levels) Call diversion active...
  • Page 11: Operating Instructions

    Operating instructions Operating instructions Adjusting the volume In all functions active when the handset is off-hook, the loudspeaker is on or the headset is in operation, you an adjust the volume by way of the keypad. The "Volume" display indicates the set level. Adjust the volume in steps using the One step lower.
  • Page 12: Scrolling Through Lists

    Operating instructions · Changes are stored before you return to the main menu, preceded by a prompt asking whether you want to save your changes. · The speed dial keys next to the display access the assigned submenu indicated on the relevant line of the display (one menu level lower) or activate the assigned function.
  • Page 13 Operating instructions   k ey accesses a pop-up menu displaying additional information on the entry. From there you can also enable or disable transmission of your number for the caller ID facility. Pressing the key immediately dials the current number entry (in speakerphone mode).
  • Page 14: Editing Entries

    Operating instructions Editing entries A number of forms contain editable fields in which you can make entries. A flashing vertical line represents the cursor in editable fields. Newly keyed-in characters are inserted to the left of the cursor. Any characters to the  key) deletes the right of the cursor are shifted to the right.
  • Page 15 Operating instructions   +    +  + key + key + key + key Spec.char. Spec.char. Spec.char. Spec.char. starting with @ starting starting starting with ' with & with ~ Spec.char. Spec.char. Spec.char. Spec.char. starting starting starting starting with §...
  • Page 16: Main Menu

    Operating instructions Main menu The main menu is always the starting point for activation of new functions. ·  k ey. Press the "Menu" or · Select the function you want directly by pressing the assigned speed dial key or  and  use the keys to scroll to the function and then press...
  • Page 17 Operating instructions IP settings ....Access network settings such as DHCP mode, IP addresses and time server, and assign IP priority bits. registration ....Enter settings to log on to the VoIP gatekeeper and enter your own number/name (E164 address/H323 name).
  • Page 18: Making Calls

    Making calls Making calls Direct manual dialling The IP Phone dials the number as you are keying it in. During an existing connection, all additional digits are transmitted as DTMF signals. This enables you to control terminal equipment remotely. Lift handset or press to activate In speakerphone mode the icons are...
  • Page 19: Phonebook Dialling

    Making calls Lift the handset The phone dials. or press to activate speakerphone   k ey to access a menu in which you can enable and disable call number Press the suppression prior to dialling Phonebook dialling The phonebook opens up automatically when you key-in the first letter of the entry you are looking for.
  • Page 20: Various Number Types

    Making calls Enter first letter(s) of entry The display shows the entries beginning with the entered letter(s).  o r  Press Select your entry. Start dialling: The phone begins dialling the number. Press speed dial key next to entry or press or lift handset   k ey accesses a pop-up menu from which you can initiate dialling (where...
  • Page 21: Redial

    Making calls Redial The last 100 numbers dialled are automatically stored, with their time and date, and can be redialled. Press while the phone is on standby to activate the function. The handset icon indicates that a call has taken place. Dialling from the redial memory Press The display shows the content of the redial...
  • Page 22 Making calls Press lower speed dial key next to entry The cursor is positioned in the number field. You can correct the number. Press lower speed dial key next to entry The phone begins dialling the number.  o r lift handset or press Editing the redial memory Press the upper speed dial key or press...
  • Page 23: Monitoring

    Making calls Monitoring During a call you can activate the loudspeaker to allow others in the room to listen in to the conversation. Press The loudspeaker icon appears and the loudspeaker is activated. Adjust the volume as required using the key.
  • Page 24 Making calls a) A call comes in: Press The speakerphone is activated. The " " and " " icons appear. Adjust the volume as required using the The bar indicates the set volume level. key. At the end of the call press again.
  • Page 25: Muting

    Making calls Muting While on a call you can consult someone else in the room without the person on the other end of the phone being able to hear. Press The microphone icon " " flashes. The handset microphone and the speakerphone are disabled.
  • Page 26: Using The Headset

    Making calls Using the headset To activate and deactivate a connected headset, use the space key. This does require use of the headset to be enabled however (see general settings). The status bar shows the icon. Press Dial preparation is activated. Press again.
  • Page 27: Brokering A Call

    Making calls Brokering a call The "broker's call" function enables you to switch between two calls. Press You are switched between the active call and the held call. Conference call With this function you can set up a conference with two other parties. First set up an active call and a second call placed on hold.
  • Page 28: Disconnecting

    Making calls Disconnecting You want to end an existing call. Press The connection is cut. If you were handling two calls, the second is now active. Answering a call You receive a call; your phone rings. The display shows the name or phone number of the caller.
  • Page 29: Call Waiting

    Making calls Call waiting Someone is trying to reach you while you are on a call. This is indicated by a call waiting ("knocking") signal. Also, the red LED flashes and the new call is displayed flashing on the display. To answer the call without ending your existing call, press the key.
  • Page 30 Making calls Dialling from the call list Press The display shows the content of the call list.  o r  Press Select your entry. Start dialling: The phone begins dialling the number.  or lift handset. Press or   k ey accesses a pop-up menu from which you can initiate dialling (where appropriate with number suppression).
  • Page 31 Making calls Editing the call list Press the upper speed dial key or press The display shows a selection list. The durations of the listed calls are also shown. Importing numbers You can copy a number from the call list into your phonebook. Press speed dial key next to "save no.
  • Page 32: Call Lists

    Call lists Call lists Call lists – general All outgoing and incoming calls are logged in a call list. Call lists – setting The speed dial keys next to the relevant call list parameters are used to enable (+) or disable (-) display in the combined call list. Calls (combined) This function displays a combined call list of all the entries marked with a (+).
  • Page 33: Incoming Calls

    Call lists The combined call list includes the following information: · Call type (incoming/outgoing) · Start time and call duration · Success (connected/not connected) · Number/address of opposite party and, in the case of forwarded or diverted calls, the original destination Incoming calls This function displays all incoming calls in the same way as when you press the key.
  • Page 34: Phonebook

    Phonebook Phonebook Phonebook – general The phonebook is a personal resource where the names and call numbers of the people you call are administered. The number of possible entries depends on a number of factors, including the extent of the additional notes entered. Notes include addresses, birthdays and the like.
  • Page 35: Settings

    Phonebook Key-in number. Press speed dial key next to name The cursor moves into the field for the H.323 (H323). name. Enter H.323 name. Press twice. The phonebook input box opens up again. Settings You can make custom settings for each entry in the phonebook. Ring Here you can choose between "yes", "no"...
  • Page 36: Melody

    Phonebook Melody Here you can set a special melody signal for a phonebook entry. Press speed dial key next to "change The melody menu appears (see melody”. "Internal/external melody"). Set the melody you want to use. Melody switching: Press speed dial key next to "melody The display switches between "on"...
  • Page 37: Editing Entries

    Phonebook Editing entries Entries can be checked, corrected or deleted at any time. Key-in first letters and, if necessary, use  o r   t o scroll through phonebook until desired entry is highlighted. Press The entry with its name field and selection fields is displayed.
  • Page 38: Call Diversion

    Call diversion Call diversion Important note: Call diversion operates in accordance with the H.450 standard. The Gatekeeper must support that protocol. If the Gatekeeper does not support the protocol, the "Call diversion" option will not appear on the IP Phone menu. An active call diversion is indicated while the IP Phone is on standby by the icon on the status bar.
  • Page 39 Call diversion Enter a name (e.g. "Mobile") and the desired diversion destinations, and save your input. Then, from standby, you can press "Menu", call diversion 1: Mobile activate to activate the diversions stored under profile 1. You can also set up a one-off diversion by way of the "Current diversion” menu. This menu primarily serves to display the current active call diversions, but can also be used to set up diversions.
  • Page 40 Call diversion From standby, press: "Menu", call diversion , current diversion Entering the destination number Press speed dial key next to number The display shows the phonebook, number underneath desired diversion mode. (E164) and name (H323) fields. Press speed dial key next to "number The cursor is positioned in the E164 number (E164)".
  • Page 41: Cancelling Call Diversion

    Call diversion Cancelling call diversion From standby, press: "Menu", call diversion , clear diversion This cancels all diversions. A single diversion can be cancelled from the "current diversion” menu.
  • Page 42: Phone Lock

    Phone lock Phone lock Changing the PIN With this function you can change your current PIN (Personal Identification Number). To do so, enter your current PIN and the new one. As a security measure, you must enter the new PIN twice. When the phone is shipped, no PIN is set.
  • Page 43: Switches

    Switches Switches Ringer The built-in tone ringer can be switched on and off (do-not-disturb facility). You can also disable the acoustic signalling of specific calls. If you disable signalling of internal calls, for example, an internal call will only be signalled acoustically if the caller is marked in your phonebook as a VIP.
  • Page 44: Call Waiting

    Switches Call waiting This function allows you to control your phone's response to incoming calls while you are already on a call. Press speed dial key next to "call waiting". Switch between "on", "cont", "off". Calling line identification presentation Press the speed dial key next to "number present.” to enable and disable transmission of your number along with your outgoing calls.
  • Page 45: Configuration Via Phone

    Configuration via phone Configuration via phone General settings Date / time If your phone is unable to receive the date and time automatically from a time server in the IP network, you can set them manually.  , general settings From standby, press: "Menu", configuration time/date/language Press speed dial key next to time and...
  • Page 46: Location

    Configuration via phone Location Under location you can set the country code, area code, national dial prefix, international dial prefix and the prefix to seize an outside line. From standby, press: "Menu", configuration , general settings , location Press speed dial key next to "country You can use the digit keys to enter the code", "area code", "area prefix", "country necessary information.
  • Page 47: Dial Tone Type

    Configuration via phone Dial tone type This function allows you to set the dial tone generated by the phone. From standby, press: "Menu", configuration , general settings Press speed dial key next to "dialtone The display switches between "0", "1" type".
  • Page 48: Headset

    Configuration via phone Headset You must first enable a headset before using it. From standby, press: "Menu", switches Press speed dial key next to "headset”. The display switches between "on" and "off". off = headset disabled on = headset enabled Network DHCP mode If a DHCP server is in use in the IP network, with DHCP Client mode active the IP...
  • Page 49: Ip Address

    Configuration via phone IP address The IP Phone requires an IP address configuration to operate in the network. It is normally assigned automatically by a DHCP server. If it is not, it can be specified here. From standby, press: "Menu”, configuration , IP settings .
  • Page 50: Ethernet Prioritisation

    Configuration via phone From standby, press: "Menu", configuration , IP settings , time server Press speed dial key next to "time server Enter IP address of time server using digit address". keys. Press speed dial key next to "update Enter update interval in minutes using digit interval (min)".
  • Page 51: Registering

    Configuration via phone From standby, press: "Menu", configuration , IP settings , advanced Press speed dial key next to "IP priority Enter priority bits as a hexadecimal number. bits". Registering VoIP Gatekeeper If only one gatekeeper is operated in the network of the IP Phone, it is normally not necessary to configure the name or the IP address of the Gatekeeper.
  • Page 52: Coders

    Configuration via phone Coders The IP Phone is able to compress voice transmission according to different coder standards. Coder G.711m-law, G.711A-law, G.729A, G.723-5.3 or G.723-6.3 can be selected. You can also change the packet size, as well as enabling or disabling "silence compression"...
  • Page 53: Ras Protocol

    Configuration via phone RAS protocol The RAS Gatekeeper protocol can be enabled and disabled. From standby, press: "Menu", configuration , registration , VoIP gatekeeper     . Press speed dial key next to "RAS The display switches between "on" and "off". protocol".
  • Page 54: Function Keys

    Configuration via phone Function keys Programming function keys The speed dial keys next to the display can be customised as function keys. From standby, press: "Menu", configuration , function keys , and then the     y ou want to program (or, from standby, press the Shift key together key F0-F5 with the relevant key) A speed dial key can be assigned up to 4 icon/function pairs.
  • Page 55 Configuration via phone The following functions are pre-defined: indirect dialling ....... With this function you can enter a phone number or copy an entry from your phonebook. When you press the function key the number is displayed at the key position. The call is initiated by lifting the handset or pressing the loudspeaker key.
  • Page 56: Personalising Your Phone

    Configuration via phone Personalising your phone Name With this function you can personalise the IP Phone. Key-in your name. From standby, press: "Menu", configuration , preferences The entered name is shown on the first line of the display when the phone is on standby.
  • Page 57: Internal/External Melody

    Configuration via phone Internal/external melody The built-in tone ringer volume, melody and tempo can be customised to distinguish between internal and external calls. From standby, press: "Menu", configuration , preferences , ring melody (int) Press the playback speed dial key " ”...
  • Page 58: Resetting The Configuration

    Configuration via phone Resetting the configuration By means of the reset function you can restore your IP Phone to its factory defaults. This will also erase the phonebook. From standby, press: "Menu", configuration , general settings Press speed dial key next to "reset The display shows a safety confirmation configuration".
  • Page 59: Information

    Information Information Calls The number of outgoing and incoming calls accumulated since the last time the counter was cleared is displayed. From standby, press: "Menu" , configuration , informations , calls Clearing the call counter Press speed dial key next to "delete" and The call counter is cleared and the current date confirm safety prompt.
  • Page 60: Memory

    Information Memory Here your IP Phone provides information on its current memory capacity From standby, press: "Menu", configuration , informations , memory Version The version numbers of the software and hardware, and the Mac address of the IP phone, are displayed. From standby, press: "Menu”, configuration , informations , version...
  • Page 61: Browser Administration Interface

    Browser administration interface Browser administration interface Web browser administration allows you to · monitor the operational status of the IP Phone ("Diagnostics" area) · configure the IP Phone in a user-friendly way ("Phone" area) · manage the phonebook ("Directory" area) ·...
  • Page 62 Browser administration interface The hyperlinks in the left-hand frame of the browser window allow you to navigate through a variety of functional areas. Some areas require entry of the administrator ID and password. The default user name is "admin" and the default password is "ip200".
  • Page 63: Diagnostics

    Browser administration interface Diagnostics Info Your IP Phone's homepage (see screenshot on page 62 displays information on · the hardware and software versions installed in the phone · the serial number · the number of speech channels · the address of the SNTP server (if configured) ·...
  • Page 64: Registration

    Browser administration interface Note that the trace information is continuously expanding. To get a continuous trace the page must be updated each time. Depending on your browser set-up, it is enough to click on the trace link again or to update the frame in the pop-up menu. The screenshot above shows how this is done in Microsoftä...
  • Page 65: Ip Interfaces

    Browser administration interface IP interfaces This area lists all the IP interfaces configured for the phone, with their status. The following table explains the meanings of the entries. Column Meaning Values interface Type of interface ETH0, PPP0 ETH0: Ethernet interface PPP0: Configured logical PPP interface state State...
  • Page 66: Ip Routing

    Browser administration interface IP routing This area displays the current IP routing table. Phone Config The configuration interface of the IP Phone is divided into two sections. The first section comprises purely HTML pages, and is used primarily to call up various items of information.
  • Page 67 Browser administration interface There are two areas in the applet. On the left, the entire configuration of the IP Phone is represented as a tree structure, similarly to Windows Explorer. When you click on an object in the tree to select it, its details are displayed on the right. The left-hand window is used to navigate through the configuration.
  • Page 68: Directory

    Browser administration interface Directory With this group of functions you can manage your phonebook. Show This hyperlink displays the contents of your phonebook. You can save the current content of your phonebook to a file by choosing "SAVE TARGET AS” (depending on which browser you are using). The screenshot below shows the procedure in Microsoft™...
  • Page 69: Import

    Browser administration interface Import By way of this hyperlink you can import an external phonebook. Your own phonebook entries are not affected. Already imported entries are deleted from the phonebook. In this way, for example, you can import an updated version of the external phonebook without creating duplicates.
  • Page 70 Browser administration interface Notes Notes on this entry. So a phonebook file could look like this: "Donald","Duck","Duck Ltd.",12,"$$$" "Hein","Blöd","Maus GmbH",11,"hein@maus.de" "Capn","Blubear","Maus GmbH",10,"kaeptn@maus.de"," don't believe a word!" When the phonebook file is imported into the phonebook, extension numbers within your own system, numbers in your local area and in your own country are identified and adapted as necessary.
  • Page 71 Browser administration interface Mode: Append ........This mode allows you to append an external phonebook to your own. Existing entries are not changed. Erase Imported ....... This mode is intended for regular updates of the phonebook by a centrally maintained phonebook file.
  • Page 72: Administration

    Browser administration interface Administration Config Show Enables you to output the current configuration of your IP Phone in text form. You can save the current configuration of your phonebook to a file by choosing "SAVE TARGET AS” (depending on which browser you are using). The screenshot shows the procedure in Microsoftä...
  • Page 73: Config Update

    Browser administration interface Config Update Used to upload a configuration saved with "Config Show” to your IP Phone. Enter the path and name of the configuration file you want to upload in the "CFG- File” field and click on the "Send file" button.
  • Page 74: Firmware Update

    Browser administration interface When the configuration upload is complete you must restart the phone. · As soon as the phone is at standby ("reset if idle") – that is, no calls are being conducted and no menu is being accessed on the phone ·...
  • Page 75 Browser administration interface If the upload is nevertheless interrupted, be sure not to switch off the IP Phone afterwards. Repeat the upload procedure once you have eliminated the problem. Refer to the documentation accompanying the new versions to see if you also need to load a new boot firmware.
  • Page 76: Boot Update

    Browser administration interface Boot Update This function enables a new boot code version to be uploaded to your IP Phone. You can obtain new boot code versions from your local dealer. Enter the path and name of the boot code file you want to upload in the "Boot-File” field and click on the "Send file"...
  • Page 77 Browser administration interface If the upload is nevertheless interrupted, be sure not to switch off the IP Phone afterwards. Repeat the upload procedure once you have eliminated the problem. The new boot code is not activated directly. You must switch your IP Phone off and back on to activate the new version.
  • Page 78: Appendix

    Appendix Appendix Important notes Power failure The phone is not operational during a power failure. The phone's settings are retained. Cleaning Use a soft, lightly dampened cloth to clean the housing surface. Please do not use chemicals or abrasive cleaners. The phone is maintenance-free. Installation Make sure the cables are laid such that no one can stumbled over them.
  • Page 79: Malfunctions

    Appendix Malfunctions Refer to the "Troubleshooting" section, or cross-check with a second phone, to ascertain whether the malfunction is in the IP Phone itself or in the network connection. Do not open a faulty phone, and do not reconnect it. Take the faulty phone to your local dealer or service centre.
  • Page 80: Guarantee

    Appendix Guarantee Your new IP Phone is an advanced technical appliance, manufactured in accordance with stringent quality requirements and on state-of-the-art production equipment. Only high-quality components, guaranteeing maximum reliability, are used. A guarantee mark is affixed to the underside of the IP Phone (on a housing screw). Please ensure it is not damaged, otherwise your guarantee will be voided.
  • Page 81 Appendix Protocols: Internet: IP, TCP, UDP, RTP, DHCP, TFTP, ICMP, SNTP, LDAP Configuration: Telnet, HTTP, Java Voice over IP: H.323, H.225, H.245, RTP, RTCP, RAS, H.450 Voice coding: Voice Activity Detection (VAD),Comfort Noise Generation (CNG), dynamic jitter buffer, G.711 A-law, G.711 -law, G.723.1 5.3 and 6.3 kbps, G.729A Echo compensation:...
  • Page 82: Glossary

    Glossary Glossary Call waiting ......Signal tone indication of a second incoming call while on a call. DTMF ........Dual Tone Multi Frequency = international tone dialling method. Ethernet ......... A transmission standard for local networks. One Ethernet type is 10/100 Base-T. Gatekeeper ......
  • Page 83 Glossary Brokering ........ Switching between two calls, placing one party on hold who is then unable to listen in. PIN .......... Personal Identification Number. Security code to lock the IP Phone. Registration ......Logon of a VoIP terminal device (e.g. your IP Phone) to a Gatekeeper.
  • Page 84: Index

    Index Index Dial delay .......... 47 A A A A Dial tone type........47 Direct dial.......... 44 Administration ......61, 72 Direct manual dialling ....... 18 Answering a call ........ 28 Directory ........... 68 Directory Import ........ 69 B B B B Directory Show .........
  • Page 85 Index I I I I Phonebook ......... 34, 46 Phonebook dialling......19 Important notes......... 78 Phonebook file........70 Info ............ 63 Phonebook, deleting entries..... 37 Information ........59 Phonebook, editing entries....37 Installation ......... 78 Phonebook, storing new entries ..34 IP address ........
  • Page 86 Notes...
  • Page 87 Notes...
  • Page 88 TIPTEL AG innovaphone AG Halskestrasse 1 Böblinger Strasse 76 40880 Ratingen 71065 Sindelfingen Germany Germany http://www.tiptel.com http://www.innovaphone.com (UK) 02/2002 EDV 4931536...

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