Faq - Zodiac PW-5m Instructions For Installation And Use Manual

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FAQ

Is it possible to improve the temperature performance?
A heat pump is designed to extract heat from the surrounding air and trans-
fer it to the pool water. The higher the air temperature, the more heat the
heat pump will be able to transfer to the pool water.
In order to improve the effi ciency of your heat pump it is recommended
that you:
• protect the pool with a cover (fl oating cover, roller cover ...), so as to avoid
heat loss,
• choose periods when the outside temperature is mild (> on average 10° C)
in order to facilitate the temperature increase (this may take several days.
The actual time will vary according to weather conditions and the power of
the heat pump),
• the higher the surrounding air temperature, the more effi cient the heat
pump will be.
Check that the fi ltration time is suffi cient:
• during the heating phase, water circulation must be continuous (24h/24),
• maintain the temperature throughout the season, allow for an "automatic"
circulation of at least 12 hrs/day (the longer this time is, the more time the
heat pump will have to function and to heat the water).
Setting the setpoint to maximum will not heat the water any faster.
Why is my heat pump not heating?
Several reasons could explain this situation:
1.
At start-up the appliance remains on "pause" for 30 seconds before actually
starting up: check that this time has passed,
2.
once the pool has reached the required temperature, the heat pump switches
off: check that the water temperature is lower than the requested tempera-
ture (see §2.4),
3.
when there is no water fl ow or when it is insuffi cient, the heat pump will stop:
check that water is fl owing correctly through the heat pump, via an external
circulation system, that the pipework connections are correct and check that
the "water fl ow" diode is lit and not fl ashing,
4.
when the outdoor air temperature drops below 7°C, the heat pump will stop:
check the outdoor temperature as well as the "surrounding air temperature"
indicator
5.
The heat pump may have detected a malfunction: check to see if an error
code is displayed on the screen, if so refer to §4.
If the problem persists after you have checked all the above points, contact
your retailer.
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