Faq; Registering The Product - Zodiac PW 5M-7M-9M-11M Instructions For Installation And Use Manual

Malfunction
The appliance is • Insufficient filtering time
working but the • Usage period not compliant
water temperature • The heat pump is undersized
does not rise • The automatic pool filling is blocked
• The heat insulated cover is not used
• The evaporator is dirty
• The appliance is incorrectly located
• There is a message on the screen
The heat pump is • The circuit breaker is incorrectly or
tripping the circuit
breaker • The cable size is undersized
• The supply voltage is too low

5.3 FAQ

Is it possible To improve
to improve the the efficiency
temperature rise? of your heat
pump it is
recommended
to:
Check that the
filtering time is
sufficient
Setting the set point to the maximum will not heat the water quicker.
Why doesn't my • On start-up the appliance stays in «pause» for 30 seconds before starting: check that this
heat pump heat?
• When the set point temperature is reached, the heat pump stops heating: check that the
• When the water flow is nil or insufficient, the heat pump stops: check that the water is
• When the outside temperature drops below 7°C, the heat pump stops: check the outside
• The heat pump may have detected an operating fault: check for a code displayed on the
• If these points have been checked and the problem persists: contact your reseller.
My appliance is • Your appliance drains water in the form of condensates. This water is the humidity from the
draining water: Is
this normal? • Warning: your appliance can drain several litres of water per day.
Where should my • The water treatment system (chlorinator, salt water chlorinator, etc.) must be installed
water treatment
system be located
relative to the
heating system?

6. Registering the product

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H0357900.D - EN - 2014-03
Possible causes
in the open position
wrongly sized
• Cover the pool using a cover (bubble cover, shutter, etc.) to avoid heat
losses.
• Take advantage of a period when outside temperatures are warm (on
average > 10°C), to guarantee easier temperature rises (this can take several
days, its duration can vary depending on weather conditions and the heat
pump sizing).
• The hotter the surrounding air, the more the heat pump will be effective.
• Keep the evaporator clean.
• During the temperature rise phase, water circulation must be continuous
(24*7).
• To maintain the temperature throughout the season, switch to «automatic»
circulation at least 12h/day (the longer this period, the more the heat pump
will have a sufficient operating range to warm).
time has elapsed.
water temperature is less than the set point (see §3.3)
flowing correctly through the heat pump and that the hydraulic fittings have been installed
correctly.
temperature.
screen, if there is one refer to §5.1.
air that condenses when in contact with some of the cold components of the heat pump.
preferably downstream from the heat pump (see location §2.3) and be compatible with it
(contact the manufacturer)
www.zodiac-poolcare.com
www.zodiacpoolsystems.com
www.zodiac.com.au
Solutions
• Switch the filtering to manual 24h/24 for the
temperature rise
• Check that the outside temperature is compliant
with the operating range (see §1.3)
• Check the heat pump specifications for the pool
• Check that automatic filling is in working order
• Position the heat insulated cover
• Clean the evaporator (see §4.1)
• The appliance must be installed outside.
• Check that there are no obstacles at less than 4
metres from the blower, and 0.50 metres behind
the heat pump (see §2)
• Check the meaning of the message §5.1
• Check the circuit breaker (see § 2.4.3)
• Check the cable size (see §2.4.3)
• Contact your electricity supplier
EN
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