Troubleshooting; When Error Message Occurs - SATO Cl4NX Operator's Manual

6

Troubleshooting

This chapter explains the errors occur on the printer and the displays for indicating current status.

6.1 When Error Message Occurs

When there is error on the printer, the error message will show on the display.
The error message, cause and the countermeasure are as follows:.
Error
No. Message
Machine error
To clear error:
1001
Power off the
printer.
Program error
To clear error:
1002
Power off the
printer.
Parity error
To clear error:
1003
Press the
Offline,
ton or adjust the
settings.
Overrun error
To clear error:
1004
Press the
Offline,
ton or adjust the
settings.
Framing error
To clear error:
1005
Press the
Offline,
ton or adjust the
settings.
Cause
Defective circuit board.
Flash ROM is not accessible.
Number of write has
exceeded.
Other program error.
RS-232C settings are incor-
rect.
The cable connection is incor-
rect.
but-
RS-232C settings are incor-
rect.
The cable connection is incor-
rect.
but-
RS-232C settings are incor-
rect.
The cable connection is incor-
rect.
but-
Countermeasure
Replace the main board.
Power on the printer again.
Power on the printer again.
Replace the main board.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
CL4NX Operator Manual
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