Ricoh C23535 Operating Instructions Manual page 477

Message
Connection with
the destination
has failed. Check
the status and
connection. To
check the current
status, press
[Scanned Files
Status].
Authentication
with the destina-
tion has failed.
Check settings.
To check the cur-
rent status,
press [Scanned
Files Status].
Sender has not
been specified.
Exceeded max. E-
mail size. Sending
E-mail has been
cancelled. Check
[Max. E-mail Size]
in Scanner Fea-
tures.
Sending the data
has failed. The
data will be re-
sent later.
Transmission has
failed. To check
the current status,
press [Scanned
Files Status].
Transmission has
failed. Insuffi-
cient memory in the
destination hard
disk. To check the
current status,
press [Scanned
Files Status].
Cause
The correct Network set-
tings are not made.
The entered user name or
password was invalid.
The sender's name was
not specified.
The maximum e-mail size
has been exceeded.
A network error has oc-
curred and a file was not
sent correctly.
While a file was being
sent, a network error oc-
curred and the file could
not be sent correctly.
Transmission has failed.
There was not enough
free space on the hard
disk of the SMTP server,
FTP server, or client com-
puter at the destination.
When a Message is Displayed
Solution
• Check the network settings of the
client computer.
• Check that components such as the
LAN cable are connected properly.
• Check that the server settings are
correct and the server is working
properly.
• Check that the user name and pass-
word are correct.
• Check that the ID and password for
the destination folder are correct.
• A password of 128 or more charac-
ters may not be recognized.
A sender's name should be specified
before sending e-mail. Send e-mail after
specifying the sender's name.
• Increase the size of [Max. E-mail Size].
• Set [Divide & Send E-mail] to [Yes (per
Page)] or [Yes (per Max. Size)].
See "Send Settings", General Settings
Guide.
Wait until sending is retried automati-
cally after the preset interval. If sending
fails again, contact the administrator.
Try the operation once more. If the mes-
sage is still shown, the network may be
crowded. Contact the administrator. If
multiple files were sent, use the
Scanned Files Status screen to check for
which file the problem occurred.
Allocate sufficient space.
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