Problems And Error Messages - Lantronix UDS1100 User Manual

Problems and Error Messages

Problem/Message
When you issue the ARP
command in Windows,
entry addition failed: 5"
displays.
When you attempt to assign an IP
address to the unit by the ARP
method, the "P ress Enter to go into
Setup Mode" error "(described
below) message displays. Now
when you Telnet to the device
server, the connection fails.
When you Telnet to port 9999, the
"Press Enter to go into Setup Mode"
message displays. However,
nothing happens when you press
Enter, or your connection is closed.
When you Telnet to port 1 to assig
an IP address to the device server,
the Te lnet window does not
respond for a long time.
When you try to assign an IP with
DeviceInstaller, you get the
following :
"No response from device!
Verify the IP, Hardware
Address and Network Class.
Please try again."
UDS1100 User Guide
Table 11-2. Problems and Error Messages
Reason
Your currently logged-in
–S
the "ARP user does n
message correct righ
command on this PC.
When you Telnet to port 1
on the device server, yo
are only assigning a
temporary IP address.
When you Telnet into port
9999 and do not pres
Enter quickly, the devic
server reboots, causing it to
lose the IP address.
You did not press Enter
quickly enough. You only
have 5 seconds to press
Enter before the connecti
is closed.
n You may have entered the
Ethernet address incorrectly
with the ARP command.
The IP address you are
trying to assign is not on
your logical subnet.
The device server ma
be plugged into the network
properly.
The cause is most likely
one of the following:
The hardware address you
specified is incorrect.
The IP address you are
trying to assign is not a
valid IP for your logical
subnet.
You did not choose the
correct subnet mask.
11: Troubleshooting and Contact Information
Solution
Have som
ot have the department l
ts to use this sufficient rig
Telnet back to Po
u fail, then Telnet to port 9999 again.
Make sure you press Enter
quickly.
s
e
Telnet to port 9999 again, but
press Enter as soon as you see
the "Press Enter to go into Setup
on Mode" message.
Confirm that the Ethernet address
that you entered w
command is correct. The Ethernet
address may only include numbers
0-9 and letters A-F. In Windows
and usually in Unix, the segments
of the Ethernet address are
separated by dashes. In some
forms of Unix, the Ethernet
address is segmented with c
Confirm that your PC has an
address and that it is in the same
logical subnet that you are trying to
assign to the device server.
y not Make sure that the Link LED is lit.
If the Link LED is not lit, then
device server is not properly
plugged into the network.
Double-check the parameters that
you specified.
Note:
address to a device server through
a router.
eone from your IT
og you in with
hts.
rt 1. Wait for it to
ith the ARP
olons.
IP
the
You cannot assign an IP
68