11: Troubleshooting And Contact Information; Leds - Lantronix UDS1100 User Manual

1 1 : T r o u b l e
1 1 : T r o u b l e
This chapter discusses how you can diagnose and fix errors quickly without having to
contact a dealer or Lantronix. It helps to connect a terminal to the serial port while
diagnosing an error to view summary messages that may display. When
troubleshooting, always ensure that the physical connections (power cable, network
cable, and serial cable) are secure.
Note: Some unexplained errors might be caused by duplicate IP addresses on the
network. Make sure that your unit's IP address is unique.
When troubleshooting the following problems, make sure that the UDS1100 is
powered up. Confirm that you are using a good network connection.

LEDs

The UDS has the following LEDs, which help you diagnose problems.
Simultaneously lit Diagnostic (red) and Status (green) LEDs means something is
wrong. If the Diagnostic LED is lit or blinking, count the number of times the Status
LED blinks between its pauses. The following table explains the LED functions:
Diagnostic LED
OFF
ON
ON
ON
Blinks 2x/second
Blinks 2x/second
UDS1100 User Guide
s h o o t i n g a n
s h o o t i n g a n
Power LED (green)
Ethernet 10/100 Link (yellow = 10 Mb/green = 100 Mb)
Ethernet Half/Full Duplex Activity (yellow = Half Duplex/green = Full Duplex)
Diagnostic (red)
Status (green)
Table 11-1. UDS1100 LEDs
Channel 1 Status LED
N/A
Blinks 3x/4 seconds
Blinks 4x/4 seconds
Blinks 5x/4 seconds
Blinks 5x/4 seconds
Follows Diagnostic LED for 2
seconds, off for 2 seconds
d C o n t a c t I n
d C o n t a c t I
Condition
No Errors
Network controller error
Serial number storage checksum
error
Duplicate IP address present
No DHCP response
Setup menu active
f o r m a t i o n
n f o r m a t i o n
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