Chapter 4 Maintenance And Troubleshooting; 4.1 Maintenance; 4.2 Troubleshooting; No Functions At All - Wegener iPump 6400 User Manual

C
HAPTER

4.1 Maintenance

Maintenance of the iPump 6400 is limited to keeping the chassis clean and ensuring that
cables remain firmly connected. Occasionally wipe the exterior with a soft, damp cloth to
remove any accumulated dust and dirt and check that cables are securely attached.
The iPump 6400 incorporates security labels over some of the screws. There are no user-
serviceable components within the iPump 6400 . Tampering with the security labels or
opening the unit will void your warranty. If you have any questions, contact WEGENER's
Customer Service Department

4.2 Troubleshooting

This section is not intended as an exhaustive list of all possible situations. Please contact us
(see Chapter 5 Customer Service on page 67) with any problems you cannot resolve
independently.
If you are experiencing any difficulties, first check the LCD and LED indicators on the iPump
6400
indicator descriptions on page 64
If the unit is not functioning at all and neither the LCD nor any LEDs are lit, there may be a
No Functions
loss of ac power. Do the following:
At All
1. Check that the power switch is set to the ON position. See Figure 2.2: iPump 6400 rear-
panel connector locations
2. Check that ac power cord is firmly connected at both ends.
3. Check that your ac power source is supplying ac power.
4. Press the ENTER button on the front panel.
If the unit is receiving power and there are no alarm or warning conditions indicated by the

No Output

front panel, but there is still no output, check your monitoring equipment for proper function.
Also check to determine whether the program or file is "blank".
If the iPump 6400 appears to be functioning normally with no alarm or warning conditions,
Trouble Using
but you cannot use the web browser interface, first check that you are using the correct IP
Browser
address. (See Web Browser Operations Startup on page 24.)
Interface
If the address is correct, but the interface still does not function, check your computer's IP
settings and consult your network administrator for additional help.
www.wegener.com
4 M
AINTENANCE AND
to determine if any warnings or alarms are active. See Table 4.1: iPump 6400 LED
T
ROUBLESHOOTING
at the address or numbers listed under Customer Service .
for descriptions of LED states.
on page 13.
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iPump 6400 User's Manual
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