Additional Documentation; Customer Service - Vari Lite VL1000 ERS Luminaire User Manual

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VARI LITE® - VL1000™ ERS L

Additional Documentation

A service manual for extended maintenance of the VL1000 ERS luminaire is available in both printed
and electronic (PDF) formats:
• VL1000 ERS Luminaire Service Manual (02.9663.0010)
- Testing, Troubleshooting, Component Replacement and Illustrated Parts Breakdown.
Note: Performing maintenance procedures may void the product warranty. Refer to the Vari-Lite
Limited Warranty card included in the product shipping package for more information.
For more information regarding DMX512 systems, refer to the following document available from
United States Institute for Theatre Technology, Inc. (USITT):
• Digital Data Transmission Standard for Dimmers & Controllers plus AMX 192 Analog Multiplex
Data Transmission Standard for Dimmers & Controllers.
USITT
6443 Ridings Road
Syracuse, New York 13206-1111 USA
Tel: (800) 938-7488 Fax: (866) 398-7488 / www.usitt.org

Customer Service

Our Goal
At Vari-Lite, we are committed to providing you the highest quality in customer service. Our
comprehensive resources are available to help your business succeed and ensure you get the full
benefit of being a Vari-Lite customer. Whether your needs are telephone troubleshooting assistance,
product training or technical service, our full-time staff of experienced professionals are on-hand to
provide support.
How to Reach Us
For assistance in your area, call the dealer from which your product was purchased.
or
Contact an Authorized Service Center.
or
Contact the Vari-Lite Customer Service Department, 9am -6pm CST Monday through Friday, at the
following:
Additional Resources
For additional resources and documentation, please visit our website at www.vari-lite.com and follow
the Support link.
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U ' M
UMINAIRE SER S
phone: 1-877-VARI-LITE (1-877-827-4548) or +1-214-647-7880
email: customerservice@genlyte.com
05-Oct-2007
ANUAL
02. 96 63. 000 1 G