Function Keys; Hands Free Operation - Avaya IP Office Phone Manager User Manual

Function Keys

Hands Free Operation

Phone Manager Users Guide
IP Office
• F1 - Call
See "Call" on page 26.
• F2 - Transfer
See "Transfer" on page 28.
• F3 - Account Code
See "Account Code" on page 29.
• F4 - Hold Call
See "Place Call On Hold" on page 37.
• F5 - Record
Not available on all systems.
• F6 - Absent Status
See "Absent Status" on page 29.
• F9, F10, F11, F12 - Park/Unpark
See Park a Call and "Unpark a Call" on page 40.
• Enter - Answer
See "Answer a Call" on page 41.
• Esc – Cancel or Deny
• End - Hangup
See "End a Call" on page 37.
The Phone Manager Pro application can be used in conjunction with a
Hands Free phone and/or headset.
When using a Hands Free phone and/or headset the 'phone' should be left
off-hook permanently. The "Off Hook Operation" option must be set under
the Telephone tab of the Configure Preferences dialogue box. All calls
are answered, transferred, queued etc. by clicking the appropriate Call
Handling Icons and by following the instructions provided in the Call
Handling help text.
Note that under normal operation nothing is heard in the headset when the
'phone' is left in the off-hook state. Ringing Tone is heard in the headset
when an incoming call is presented to the extension. Clicking the Answer
icon at this point answers the call (equivalent to picking up a normal
phone). When making an outgoing call Dial Tone is heard when the Call
button in the Call dialogue box is pressed.
40DHB0002USAR Issue 6 (03/04/2002)
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