Accessing Fault Histories - Xerox Phaser 4500 Service Manual

Accessing Fault Histories

Print (if possible) the Service Usage Profile.
a. At the printer's front panel, go to the
Service
b.
From the
histories are detailed in this report log.
Or...
View the printer's fault history on the front panel.
Troubleshooting Menu --> Service Tools --> Engine Error
Go to
History
Interpreting Fault History Error Codes
The following tables provide a cross-reference of the numeric fault history codes to
the diagnostic codes that appear on the Front Panel and in error messages. These
numeric codes are displayed on the Front Panel for both Engine Errors and Jams; in
the Service Usage Profile, the numeric codes are used only in the Engine Error Log
(Item 262).
Fault History Codes for Engine Errors
Fault
History
Code Error
0 Fan Failure (U5)
1 Fuser Failure (U4)
2 Motor Failure (U1)
3 IOT NVM Failure (U6)
4 Stacker Failure (E9)
3-6
Tools.
Service Tools
menu select
Jam History.
or
Troubleshooting Menu
Service Usage Profile.
Fault
History
Code Error
5 Laser Failure (U2)
6 Tray 3 Failure (E11-1)
7 Tray 3 or 4 Failure
(E11-2)
8 Duplex Failure (E9-1)
— —
Phaser 4500 Service Manual
and select
The fault