Jam At Rear; Open Rear Cover To Clear; E6-1 Stacker Jam - Xerox Phaser 4500 Service Manual

Jam At Rear; Open Rear Cover To Clear

Error Code
E6-1: Stacker Jam
Troubleshooting Reference
Applicable Parts
HVPS/Engine Logic Board
Stacker Sensor
Stacker Actuator
Lower Stacker Roller
Upper Stacker Roller
Pinch Roller
Stacker Motor Assembly
Troubleshooting Procedure
Steps Actions and Questions
1 Does the error occur when the power is
turned ON?
2 1. Open the Stacker Rear Cover.
2. Check for paper at the Stacker Actuator.
Is there paper at the Stacker Actuator?
3 Does the error occur when the power is
turned ON?
4 1. Remove the Stacker, then re-install it.
2. Enter Service Diagnostics, and from the
Engine Test Print
Tray, then select Stacker.
3. From the
Print Test
Does the error still occur when the
Stacker is selected as the output tray?
5 Is the test print being directed to the
Standard Output tray instead of the
Stacker.
Error Messages and Codes
Wiring and Plug/Jack Map References
menu select
Engine Test Print menu select
Pattern.
"Stacker General Wiring Diagram" on page 10-31
"Stacker Signal Diagram" on page 10-32
"Stacker Plug/Jack Locator" on page 10-14
Yes
Go to step 2.
Remove the
paper, and then
go to step 3.
Go to "Stacker
Sensor" on
page 4-65.
Go to step 5.
Output
Go to "Gate
Solenoid
Assembly" on
page 4-62.
No
Go to step 4.
Go to "Stacker
Sensor" on
page 4-65.
Go to step 4.
Problem solved.
Go to step 6.
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