Introduction; Troubleshooting Checklist; Verifying Your Configuration; Viewing System Resources - Gateway E-420 Maintaining & Troubleshooting

Gateway e-420
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Important!
Do no return any
equipment without
obtaining a Return Material
Authorization (RMA)
number.
70
Maintaining and Troubleshooting Your E-4200 System

Introduction

If your system does not operate correctly, re-read the instructions for the
procedure(s) you have performed. If an error occurs in an application,
consult the documentation supplied with the software.
This section identifies solutions to common problems. If the suggestions in
this chapter do not resolve your problem, call Technical Support.

Troubleshooting checklist

Before turning on the system, make sure that:
The power cord is connected to the AC power-in connector and an
AC outlet.
The AC outlet is supplying power.
If a power strip is used, it is turned on, and the circuit breaker is set.
The voltage selection switch on the system power supply reflects
the proper voltage.

Verifying your configuration

If your system is not operating correctly, the BIOS may contain an invalid
configuration parameter. Enter the BIOS program and check your
configuration settings.

Viewing system resources

You can view system resources, such as DMA and IRQ usage, I/O maps
and memory maps, from your operating system. To view these resources:
Under Control Panel, double-click the
1.
Select the
2.
Device Manager
Highlight the hardware type, in this case Computer, then click the
3.
button to view your system properties.
Properties
icon.
System
tab.

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