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Contents www.gateway.com Searching for files and folders ......... . .28 Using the Windows Search utility .
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Contents Connecting a video camera ..........59 Installing an uninterruptible power supply .
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Contents www.gateway.com Installing Ethernet cards and drivers ....... 102 Making sure your broadband connection works ....102 Naming your computers and workgroup .
CHAPTER 1 Getting Help • Thank you for purchasing our computer! • Using the Gateway Web site • Using Help and Support • Using Online help • Finding your model and serial number • Finding the Microsoft Certificate of Authenticity...
Thanks again, from all of us at Gateway. Using the Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week, and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Web support...
Desktop Computers to access product documentation, specifications, and guides for all Gateway computers. Product Support Click Product Support to view a list of all the products that Gateway supports. Downloads Click Downloads to get the latest software updates for BIOS and driver upgrades.
Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: Click Start, then click Help and Support. Help and Support opens.
The label on the side of your computer case includes your computer serial The labels shown in this section are for informational purposes only. Label number. Gateway Technical Support will need this information if you call for information varies by model, features assistance.
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CHAPTER 1: Getting Help www.gateway.com...
CHAPTER 2 Getting Started • Front • Back • Working safely • Starting your computer • Turning off your computer • Restarting your computer • Using the keyboard • Using the mouse • Connecting the dial-up modem • Connecting to a cable or DSL modem or to an Ethernet network •...
CHAPTER 2: Getting Started www.gateway.com Front Your computer includes the following components (your computer may differ from the computer shown below). DVD/CD drive Empty 5.25’-inch drive bay Diskette drive (optional) Power button/power indicator Hard drive activity indicator Microphone jack Headphone jack...
Back Component Icon Description Diskette drive Insert a standard 3.5-inch diskette into the optional diskette drive. For more (optional) information, see “Using the diskette drive” on page Power Press this button to turn the power on or off. You can also configure the power button button/Power to operate in Standby/Resume mode or Hibernate mode.
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CHAPTER 2: Getting Started Component Icon Description Power connector Plug the power cord into this connector. Voltage switch Before turning on your computer, make sure that this switch is in the correct position for the correct power available. The switch is preset at the factory with the correct voltage for your area.
Working safely Working safely Top of screen is not higher than eye level Screen is perpendicular to your line of sight Hands and arms are parallel to the floor Feet are flat on the floor Reducing eye strain ■ ■ ■...
CHAPTER 2: Getting Started www.gateway.com Setting up your computer desk and chair When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture. Select a flat surface for your computer desk.
Working safely Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer.
CHAPTER 2: Getting Started www.gateway.com Starting your computer To start your computer: Connect the monitor, keyboard, and mouse to your computer. See the setup poster for setup instructions. Turn on your computer. If you are starting your computer for the first time, follow the on-screen instructions to set up your computer.
Restarting your computer Restarting your computer If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your computer to normal operation, you may have to restart (reboot) your computer.
CHAPTER 2: Getting Started www.gateway.com Feature Description Navigation keys Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.
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Using the mouse As you move the mouse, the pointer (arrow) on the display moves in the same direction. You can use the left and right buttons on the mouse to select objects on the display. You can use the scroll wheel on the mouse to move through a document. This feature is not available in all programs.
CHAPTER 2: Getting Started www.gateway.com Tips & Tricks For instructions on how to clean the mouse, see “Cleaning the mouse” on For more information about how to adjust the double-click speed, pointer page 131. speed, right-hand or left-hand configuration, and other mouse settings, “Changing the mouse settings”...
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Installing a printer, scanner, or other peripheral device Help and Support For more information about installing peripheral devices, click Start, then click Help and Support. IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means Type the keyword installing devices in the Search box, then click the arrow.
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CHAPTER 2: Getting Started www.gateway.com...
CHAPTER 3 Using Windows XP • Using the Windows desktop • Identifying window items • Working with files and folders • Searching for files and folders • Working with documents • Using Windows shortcuts...
CHAPTER 3: Using Windows XP www.gateway.com Using the Windows desktop After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you can open programs and perform other tasks.
Using the Windows desktop www.gateway.com Using the Start menu You can start programs, open files, customize your system, get help, search for files and folders, and more using the Start menu. To use the Start menu: Click the Start button on the lower left of the Windows desktop. The Start menu opens showing you the first level of menu items.
CHAPTER 3: Using Windows XP www.gateway.com Identifying window items When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after you double-click the Local Disk (C:) icon in the My Computer window.
Working with files and folders www.gateway.com Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet.
CHAPTER 3: Using Windows XP www.gateway.com Creating folders Folders are much like the folders in a file cabinet. They can contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files.
Working with files and folders www.gateway.com When you cut and paste a file or folder, you remove the file or folder from its original location and place the file or folder on the Windows clipboard. When you decide where you want the file or folder to go, you paste it there.
CHAPTER 3: Using Windows XP www.gateway.com To delete files or folders: Help and Support In My Computer or Windows Explorer, click the files or folders that you For more information about deleting files and folders, click Start, then click Help want to delete.
Searching for files and folders www.gateway.com Using the Windows Search utility To find files and folders using the Search utility: Click Start, then click Search. The Search Results window opens. Click All files and folders. If you want to search by file or folder name, type in all or part of the file or folder name in the name box in the left pane of the window.
CHAPTER 3: Using Windows XP www.gateway.com Help and Support Using advanced search options For more information about searching, click Start, then click Help and Support. Search can find files meeting more criteria than file name. You can narrow your Type the keyword searching in the Search box, then click the arrow.
Working with documents www.gateway.com Working with documents Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples show how to create, save, open, and print a document ®...
CHAPTER 3: Using Windows XP www.gateway.com Saving a document After you create a document, you need to save it if you want to use it later. To save a document: Click File, then click Save. The Save As dialog box opens.
Working with documents www.gateway.com Click the arrow button to open the Look in list, then click the folder you want to open. If you do not see the folder you want, browse through the folders listed below the Look in list.
CHAPTER 3: Using Windows XP www.gateway.com Using Windows shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information about shortcuts, see your Windows or program documentation.
CHAPTER 4: Using the Internet www.gateway.com Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL (Digital Subscriber Line), or cable television line and signing up with an Internet service provider (ISP).
Setting up an Internet account www.gateway.com Setting up an Internet account Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP). To set up an ISP service or to transfer an existing account to this computer, contact the ISP directly.
To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click GO on the browser address bar. - OR - On the current Web page, click a link to a Web site.
Using e-mail www.gateway.com Downloading files Downloading is the process of transferring files from a computer on the Internet to your computer. Caution To download files or programs from a Web site: To protect your computer against viruses, make sure that you scan the files you download.
CHAPTER 4: Using the Internet www.gateway.com Sending e-mail To send e-mail using Outlook or Outlook Express: Connect to your Internet service provider. Click Start, then click E-Mail. Your default e-mail program opens. Click New. Type the e-mail address of the recipient you want to send e-mail to in the To box.
CHAPTER 5: Sending and Receiving Faxes www.gateway.com Installing and configuring Microsoft Fax This chapter describes using Microsoft Fax and your dial-up modem. You cannot send or receive a fax using a cable or DSL modem by following these instructions. Many Internet services exist that let you send or receive faxes using a broadband connection.
Installing and configuring Microsoft Fax www.gateway.com Configuring Fax Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers contain this information, some of which is required by law. The Fax Configuration Wizard opens the first time you try to send a fax.
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CHAPTER 5: Sending and Receiving Faxes www.gateway.com Important Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. Click Next. If you set up your computer to receive faxes, type the receiving fax identifier information, then click Next.
Installing and configuring Microsoft Fax www.gateway.com Setting up your cover page template You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. To create a cover page template, you use the Fax Cover Page Editor.
CHAPTER 5: Sending and Receiving Faxes www.gateway.com Sending a fax Sending a quick fax You can use the Send Fax Wizard to send a simple one-page fax to one or more recipients. To send a simple fax: Click Start, All Programs, Accessories, Communications, Fax, then click Send a Fax.
Sending a fax www.gateway.com Click Finish. If the Windows Security Alert dialog box opens (see page 44), click Unblock. Faxing from programs To fax a document directly from most programs: Open your document in the program it was created in.
CHAPTER 5: Sending and Receiving Faxes www.gateway.com Right-click Fax, then click Properties. The Fax Properties dialog box opens. Click the Devices tab, then click Properties. The Modem dialog box opens. Specify the number of retries and the amount of time between retries.
Receiving and viewing a fax www.gateway.com Receiving and viewing a fax To receive and view a fax: Click Start, All Programs, Accessories, Communications, Fax, then click Fax Console. The Fax Console opens. When the Fax Console is open, it detects incoming faxes and stores them in the Inbox.
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CHAPTER 6 Using Your Hardware • Using the diskette drive • Using the CD or DVD drive • Using the memory card reader • Configuring the audio jacks • Connecting a projector or monitor • Connecting a television • Connecting a video camera •...
CHAPTER 6: Using Your Hardware www.gateway.com Using the diskette drive The optional diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Drive activity Diskette slot Eject button light...
You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo...
CHAPTER 6: Using Your Hardware www.gateway.com Inserting a CD or DVD Activity indicator Eject button Manual eject hole (location varies) (location varies) Important To insert a CD or DVD: Some music CDs have copy protection software. You may not be able to play these CDs on your computer.
Using the memory card reader www.gateway.com Memory card types The memory card reader supports the following card types: Card Type Slot Insert ™ Secure Digital top right Label facing up ™ MultiMediaCard top right Label facing up ™ SM (SmartMedia...
CHAPTER 6: Using Your Hardware www.gateway.com Configuring the audio jacks If the back of your computer has five audio jacks, they are universal jacks (which use a round mini-jack connector). The five jacks can be used for more than one purpose.
Connecting a television www.gateway.com Click the Settings tab. Right-click the second monitor icon (labeled 2), then click Attached. Click Apply. Adjust properties such as Screen Resolution or Color Quality if necessary. Click OK. Connecting a television Important The TV out feature is available only on computers that have a Video out or S-Video out jack.
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CHAPTER 6: Using Your Hardware www.gateway.com Turn on the television or VCR. Start your computer. Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes. Click/Double-click the Display icon. The Display Properties dialog box opens.
Connecting a video camera www.gateway.com Important Click the Displays tab. If the Enable TV and TV buttons are grayed out, your computer has not detected the television. Make sure that Click the Enable TV button if it is not already enabled, then click Apply.
CHAPTER 6: Using Your Hardware www.gateway.com Installing an uninterruptible power supply To install an uninterruptible power supply (UPS): Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance.
CHAPTER 7 Using Your Software • Playing music and movies • Creating audio files and music libraries • Creating and editing videos • Creating music CDs and video DVDs • Creating and copying data CDs and DVDs • Using advanced multimedia features...
CHAPTER 7: Using Your Software www.gateway.com Adjusting the volume You can use the Windows volume controls to adjust the overall volume and the volume of specific sound devices in your computer. To adjust the overall volume level from Windows: Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
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Adjusting the volume www.gateway.com Click the Volume tab. Click Advanced in the Device volume area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click OK.
CHAPTER 7: Using Your Software www.gateway.com Playing music and movies Playing WAV audio files Sound Recorder is a simple Windows program that lets you record and play WAV files. WAV is the most common audio file format used for your Windows system sounds.
Playing music and movies www.gateway.com To play a file using Windows Media Player: Click Start, All Programs, then click Windows Media Player. Shortcut Double-click the file in My Computer. Windows Media Player opens. Video screen Play Stop Video file information Click File, then click Open.
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CHAPTER 7: Using Your Software www.gateway.com Playing a CD or DVD using Windows Media Player Use Windows Media Player to listen to CDs or watch DVDs. For more information about using Windows Media Player, click Help. To play a CD or DVD:...
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Playing music and movies www.gateway.com Playing a DVD using CyberLink PowerDVD To play a DVD using CyberLink PowerDVD: Make sure that the speakers are turned on or headphones are plugged in Help & Support For more information about playing and that the volume is turned up.
CHAPTER 7: Using Your Software www.gateway.com Creating audio files and music libraries Creating music files You can create several types of audio files for your listening enjoyment, including WAV, MP3, and WMA files. Recording WAV audio files Sound recorder is a simple Windows program that lets you record and play WAV files.
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Creating audio files and music libraries www.gateway.com Creating WMA and MP3 music files using Windows Media Player Using Windows Media Player, you can copy the tracks from a music CD to your Important Some music CDs have copy protection computer’s hard drive as WMA or MP3 files. WMA and MP3 are methods for software.
CHAPTER 7: Using Your Software www.gateway.com Click File, CDs and Devices, Rip Audio CD, then click the drive that contains the audio CD. Click to clear the check box for any track you do not want to record. Click Rip Music. Windows Media Player records the tracks to your hard drive as WMA files.
Creating and editing videos www.gateway.com Editing music file information After you add a WMA or MP3 file to your music library, you can edit the track’s information. To edit track information: Click Start, All Programs, then click Windows Media Player.
CHAPTER 7: Using Your Software www.gateway.com Transferring your video to your computer To transfer your video to your computer: Connect your video camera to your computer by following the camera manufacturer’s instructions. If a dialog box opens with a list of video editing programs, click Windows Movie Maker.
Creating and editing videos www.gateway.com Complete the screens in the Video Capture Wizard, clicking Next after each one. When you reach the final screen, Windows Movie Maker rewinds the video Caution Video files may require a significant tape in your camera and captures it onto your hard drive.
CHAPTER 7: Using Your Software www.gateway.com Creating music CDs and video DVDs Important Some CDs have copy protection software. You cannot create MP3, WAV, or WMA files from these CDs and you may not be able to listen to these CDs on your computer.
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Creating music CDs and video DVDs www.gateway.com Click Edit Playlist. The Edit Playlist dialog box opens. Click songs in the left column to add them to the playlist. After all the songs are added to your list, click OK. Click Start Burn.
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CHAPTER 7: Using Your Software www.gateway.com Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. Click Music Disc in the left-hand column, select your disc type in the right-hand column, then click OK.
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Creating music CDs and video DVDs www.gateway.com Drag the files or folders into the bottom pane. After you select all your files, click . The Configuration/Information dialog box opens. If you have one CD or DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD.
CHAPTER 7: Using Your Software www.gateway.com Creating a video DVD You can create video DVDs using Windows Media Player or CyberLink Power2Go. Creating a video DVD with Windows Media Player To create a video DVD using Windows Media Player: Insert a blank, writable DVD-R or DVD-RW disc into your recordable DVD...
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Creating music CDs and video DVDs www.gateway.com Creating a video DVD with CyberLink Power2Go To create a video DVD: Insert a blank, writable DVD into your DVD drive. If a dialog box opens, click Take no action, then click OK.
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CHAPTER 7: Using Your Software www.gateway.com Click the Add Files button. The Open dialog box opens. Browse to the folder that contains the video files you want to burn to the DVD. Click to select the file(s). Press and hold the C key to select multiple files.
Creating and copying data CDs and DVDs www.gateway.com If you have one DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the DVD. -OR- If you have more than one DVD burner, select the burner, then click Burn.
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CHAPTER 7: Using Your Software www.gateway.com Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. Click Data Disc in the left-hand column, select your disc type in the right-hand column, then click OK.
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Creating and copying data CDs and DVDs www.gateway.com Drag the files or folders into the bottom pane. After you select all your files, click . The Configuration/Information dialog box opens. If you have one CD or DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD.
CHAPTER 7: Using Your Software www.gateway.com Copying a CD or DVD To copy a CD or DVD with CyberLink Power2Go: Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box.
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Creating and copying data CDs and DVDs www.gateway.com Click Copy. The Burning dialog box opens. If you are using one drive, Power2Go copies the tracks or files to your hard drive. If you are using two drives, Power2Go copies the tracks from the source disc to the blank, recordable disc.
CHAPTER 7: Using Your Software www.gateway.com Using advanced multimedia features Windows Media Player advanced features You can use Windows Media Player to transfer WMA and MP3 files to your portable music player, to listen to Internet radio, and to watch Internet TV. For more information, see the Windows Media Player online help.
CHAPTER 8 Customizing Your Computer • Adjusting the screen and desktop settings • Changing the mouse settings • Using an extended desktop • Adjusting power-saving settings...
CHAPTER 8: Customizing Your Computer www.gateway.com Adjusting the screen and desktop settings Tips & Tricks Adjusting the color depth and screen area are two of the most basic display If you are using a monitor, you can adjust the screen settings for brightness, settings you may need to change.
Adjusting the screen and desktop settings www.gateway.com Help and Support Click the arrow button to open the Color quality list, then click the color For more information about changing the display settings, click Start, then click depth you want. Help and Support. Type the keyword changing display settings in the Search Click OK, then click Yes.
CHAPTER 8: Customizing Your Computer www.gateway.com Changing the colors on your Windows desktop You can change the colors of Windows desktop items, such as the background color and dialog box title bars. To change desktop colors: Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes.
Adjusting the screen and desktop settings www.gateway.com Changing the desktop background You can change the Windows desktop background picture. Windows provides several backgrounds, or you can use pictures that you have created or retrieved from other sources. To change the desktop background: Click Start, then click Control Panel.
CHAPTER 8: Customizing Your Computer www.gateway.com Selecting a screen saver You can use a screen saver to keep others from viewing your screen while you are away from your computer. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products.
Changing the mouse settings www.gateway.com Changing the mouse settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other mouse settings. To change your mouse settings: Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.
CHAPTER 8: Customizing Your Computer www.gateway.com Using an extended desktop If your computer supports dual monitors (it must have multiple monitor ports), you can use a second monitor to roughly double the size of your Windows desktop. You can use the additional desktop space to accommodate additional windows.
Adjusting power-saving settings www.gateway.com Adjusting power-saving settings Changing the power scheme Power schemes (groups of power settings) let you change power saving options, such as when the monitor or hard drive is automatically turned off. You can select one of the defined power schemes or create a custom power scheme.
CHAPTER 8: Customizing Your Computer www.gateway.com Changing advanced settings Advanced power settings let you assign different power saving modes to the power button. To change advanced power management settings: Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance.
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Adjusting power-saving settings www.gateway.com Click the Hibernate tab. Click the Enable hibernation check box, then click Apply. Hibernate mode is now an option you can select in the Power Schemes and Advanced tabs and in the Shut Down Windows dialog box.
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CHAPTER 8: Customizing Your Computer www.gateway.com...
CHAPTER 9 Networking Your Computer • Introducing networking • Creating an Ethernet network • Testing your network • Sharing resources • Using the network • Adding a printer to your network...
CHAPTER 9: Networking Your Computer www.gateway.com Introducing networking An Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is commonly used in offices around the world and can also be used to build computer networks in the home.
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Introducing networking www.gateway.com Example router-based Ethernet network The following is an example of an Ethernet network. The network is made up of a router, your computers, and cables connecting each of these components. The router is the central control point for the network. Attached to the router are all of your computers or Ethernet-ready devices.
CHAPTER 9: Networking Your Computer www.gateway.com Tips & Tricks When buying your router, make sure that the model includes everything your Determining if an Ethernet device is already installed on your computer network needs, including Internet security features, such as a...
Creating an Ethernet network www.gateway.com Naming your computers and workgroup Important To identify this computer on the network: You must give each computer on the network a unique Computer Name and the same Workgroup Name. Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Performance and Maintenance.
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CHAPTER 9: Networking Your Computer www.gateway.com To use a DHCP server Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Network and Internet Connections. The Network and Internet Connections window opens.
Creating an Ethernet network www.gateway.com Click the General tab. Click Obtain an IP address automatically. Click OK to close the Internet Protocol (TCP/IP) Properties dialog box. Click OK to close the Local Area Connection Properties dialog box. Click X to close the Network Connections window.
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CHAPTER 9: Networking Your Computer www.gateway.com In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Cable/DSL modem Router WAN port To set up a network using a router: Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet.
Testing your network www.gateway.com Testing your network Now that your home network is set up, log onto one of your computers and access a favorite Internet Web site. If you are unable to connect to the Internet: Run the New Connection Wizard (for more information, see “To use the...
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CHAPTER 9: Networking Your Computer www.gateway.com Important Sharing drives or folders To share a printer among the network computers, each computer must have the shared printer’s drivers installed. To share drives or folders: Follow the instructions included with your printer to install the printer drivers on each computer.
Using the network www.gateway.com Un-sharing drives, folders, and files To un-share drives or folders: In My Computer or Windows Explorer, right-click the drive or folder that you want to un-share, then click Sharing and Security. Make sure that the Share this folder on the network check box is not selected.
CHAPTER 9: Networking Your Computer www.gateway.com Double-click the name of your workgroup. The names of each of the computers in your workgroup are listed. Double-click the name of the computer containing the drive or folder you want to view. All shared drives and folders on that computer are listed.
Adding a printer to your network www.gateway.com Click the file. Click Edit, then click Copy. Double-click the folder where you want to copy the file to. Click Edit, then click Paste. Printing files across the network Important To print files across the network:...
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These passwords are set in your computer’s BIOS Setup utility. Use a password to return your computer to Gateway so we can reset it. that you can remember but that would be hard for someone else to guess.
Securing your data www.gateway.com To add, delete, or modify user accounts: Click Start, then click Control Panel. Click/Double-click the User Accounts icon. The User Accounts window opens. Follow the on-screen instructions to add, delete, or modify a user account. Help & Support...
CHAPTER 10: Protecting Your Computer www.gateway.com When you set up a user account, you can also limit the programs that a user Help & Support For more information about Windows XP can install or run. user accounts, click Start, then click Help and Support.
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Securing your data www.gateway.com To scan for viruses: Click , then click Start All Programs Norton AntiVirus Norton AntiVirus 2005 Norton AntiVirus opens. Click Scan for Viruses Click the type of scan you want to make in the Scan for Viruses area.
CHAPTER 10: Protecting Your Computer www.gateway.com To update Norton AntiVirus: Important Make sure that you are connected to the Internet. You received a free limited time subscription to the Norton AntiVirus service when you purchased your Click Start, All Programs, Norton AntiVirus, then click LiveUpdate. The computer.
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Securing your data www.gateway.com To keep your computer secure, you need to keep Windows XP and your computer’s system software up to date. Windows XP Security Center Use the Windows XP Security Center to schedule automatic updates. Windows can routinely check for the latest important updates for your computer and install them automatically.
CHAPTER 10: Protecting Your Computer www.gateway.com Updating Windows XP If a hacker finds a way to bypass the security features built into Windows XP, Microsoft creates a high-priority Windows update to fix the problem. You should update Windows regularly to keep your computer secure.
Problem-solving may also involve re-installing some or all of the computer’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions. A backup copy of your operating system is provided on a CD or DVD, as well as copy (CD) of your factory-installed drivers and applications.
Recovering your system www.gateway.com Recovering specific files and software You can perform a partial recovery by recovering specific files, such as device drivers and most pre-installed software. If you need to recover software that did not come pre-installed on your system, you need to follow the software’s own instructions for installation.
CHAPTER 11: Recovering Your System www.gateway.com Recovering your system using Microsoft System Restore Before using Gateway System Recovery, you should try Microsoft System Restore to determine whether you can restore your system to a previous condition. Every time you install new device drivers or software, and every 24 hours (while your computer is turned on), Microsoft System Restore takes a “snapshot”...
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Click Next, then follow the on-screen instructions to finish the restoration. If completing Microsoft System Restore does not solve your problem, restart Gateway System Recovery. See “Recovering your system from the hard drive” on page 126...
CHAPTER 11: Recovering Your System www.gateway.com Recovering your system from the hard drive Caution To recover your system from the hard drive: Because of virus and spyware activity on the Internet, you should disconnect all Internet connections before recovering Remove all CDs and DVDs from the disc drives, disconnect all USB devices your system.
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Recovering your system www.gateway.com Click Yes. Files are restored to your hard drive. When file recovery has finished, the System Restore dialog box opens. Important Click Restart. Your computer restarts, and Windows finishes its setup and After you restore your system, it will appear with the same files and programs installation.
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CHAPTER 11: Recovering Your System www.gateway.com...
CHAPTER 12: Maintaining Your Computer www.gateway.com Caring for your computer To extend the life of your computer: When transporting your computer, we recommend that you put it in the ■ original packaging materials. Keep diskettes and your computer away from magnetic fields. Magnetic ■...
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Caring for your computer www.gateway.com Cleaning the computer display Caution To clean a computer LCD screen or flat panel display, use a soft cloth and water A flat panel display or computer LCD screen is made of specially coated glass to clean the LCD screen.
CHAPTER 12: Maintaining Your Computer www.gateway.com Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space To check hard drive space: Click Start, then click My Computer. The My Computer window opens.
Managing hard drive space www.gateway.com Deleting unnecessary files Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: Click Start, then click My Computer. The My Computer window opens. Right-click the hard drive that you want to delete files from, for example Local Disk (C:), then click Properties.
CHAPTER 12: Maintaining Your Computer www.gateway.com Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on the hard drive so Windows does not use them.
Managing hard drive space www.gateway.com Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for your computer to use a file, Windows must search for the pieces of the file and put them back together.
CHAPTER 12: Maintaining Your Computer www.gateway.com Backing up files Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files.
Moving from your old computer www.gateway.com Using the Scheduled Task Wizard The Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and Error-checking. To start the Scheduled Task Wizard: Click Start, All Programs, Accessories, System Tools, then click Scheduled Tasks.
CHAPTER 12: Maintaining Your Computer www.gateway.com Transferring files You can manually transfer your personal data files by copying them to removable media, such as a diskette, writable CD or DVD, USB flash drive, or Zip disk, or by using a home network. For more information, see “Using advanced...
Moving from your old computer www.gateway.com To find files using Find or Search: In Windows XP, click Start, then click Search. The Search Results window opens. - OR - In Windows 98, Windows Me, or Windows 2000, click Start, Find or Search, then click For Files or Folders.
CHAPTER 12: Maintaining Your Computer www.gateway.com Transferring your Internet shortcuts You can export and import your old Netscape Navigator bookmarks or Microsoft Internet Explorer favorites. For more information, see your Internet browser program’s online help. Installing your old printer or scanner Windows may have built-in support for older printers, scanners, or other peripheral devices.
Moving from your old computer www.gateway.com Installing your old programs You probably use some programs that did not come installed on your new computer, such as personal finance software, graphics programs, or games. Tips & Tricks Spend some time going through your old computer’s Start and Programs...
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CHAPTER 13 Adding and Replacing Components • Preventing static electricity discharge • Opening the case • Closing the case • Installing memory • Replacing the system battery • Adding or replacing a CD or DVD drive • Replacing the memory card reader •...
CHAPTER 13: Adding and Replacing Components www.gateway.com Preventing static electricity discharge Warning The components inside your computer are extremely sensitive to static To avoid exposure to dangerous electrical voltages and moving parts, turn off your electricity, also known as electrostatic discharge (ESD).
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Opening the case Remove the two thumbscrews from the side panel cover, slide the side panel cover toward the back of the computer, then lift the panel away from the computer. Thumbscrews...
CHAPTER 13: Adding and Replacing Components www.gateway.com Removing the front bezel Caution There are cables connected to the back of the bezel. When the bezel is loose from the case: Carefully set the bezel to the side of the case with the cables attached.
Closing the case Closing the case Replacing the front bezel To replace the front bezel: If you disconnected the bezel cables when you removed the bezel, reconnect them to the system board. Align the plastic retainers on the bezel with the holes on the front of the computer case.
CHAPTER 13: Adding and Replacing Components www.gateway.com Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: Remove the side panel by following the instructions in “Removing the side...
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Installing memory If you are adding a DIMM to an empty memory module bank, gently pull the plastic tabs away from the sides of the memory module bank. Align the notches on the new DIMM with the notches on the memory module bank and press the module firmly into the bank.
CHAPTER 13: Adding and Replacing Components www.gateway.com Replacing the system battery If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. Use a battery of the same size and voltage as the original battery in your computer.
Adding or replacing a CD or DVD drive Adding or replacing a CD or DVD drive Tips & Tricks To add replace a CD or DVD drive: You need a Phillips screwdriver to add or replace a CD or DVD drive.
CHAPTER 13: Adding and Replacing Components www.gateway.com Replacing the memory card reader Tips & Tricks To replace the memory card reader: You need a Phillips screwdriver to add or replace a memory card reader. Remove the side panel by following the instructions in “Removing the side...
Adding or replacing a hard drive Adding or replacing a hard drive Tips & Tricks To add or replace a hard drive: You need a Phillips screwdriver to add or replace a hard drive. Remove the side panel by following the instructions in “Removing the side...
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CHAPTER 13: Adding and Replacing Components www.gateway.com Slide the hard drive bay away from the system board and toward the open side of the case, then remove the hard drive bay from the case. If you are adding a new drive, go to Step 9.
Replacing the rear fan Replacing the rear fan Tips & Tricks To replace the rear fan: You need a Phillips screwdriver to add or replace a rear fan. Remove the side panel by following the instructions in “Removing the side panel”...
CHAPTER 13: Adding and Replacing Components www.gateway.com Replacing the power supply Tips & Tricks To replace the power supply: You need a Phillips screwdriver to add or replace the power supply. Remove the side panel by following the instructions in “Removing the side...
Replacing the heat sink Use the four screws you removed previously to secure the new power supply to the case. Reconnect the power supply cables to the system board and to the drives. Replace the heat sink, if you removed it to remove the power supply, by following the instructions in “Replacing the heat sink”...
CHAPTER 13: Adding and Replacing Components www.gateway.com Remove the heat sink. If the heatsink sticks to the processor, rotate the heatsink slightly to loosen it. Caution Place the new heat sink over the processor, lining up the four captive The heat sink has Thermal Interface Material (TIM) on the bottom.
Adding or replacing an expansion card Remove the single screw that secures the front I/O panel to the case. Screw Rotate the I/O panel down until it faces the tabletop, then pull the I/O panel and its cables away from the case. Note the location of the hole through which the cables are threaded.
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CHAPTER 13: Adding and Replacing Components www.gateway.com Remove the screw that secures the expansion card slot cover to the case, then go to Step Screw Disconnect any external cables that are attached to the expansion card you are removing. Remove the screw that secures the expansion card to the case.
Replacing the system board Attach the external cable to the card’s external ports, if any. Replace the side panel by following the instructions in “Replacing the side panel” on page 147. Replacing the system board To replace the system board: Remove the side panel by following the instructions in “Removing the side...
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CHAPTER 13: Adding and Replacing Components www.gateway.com Caution Loosen the four captive screws that secure the heat sink to the system The heat sink has Thermal Interface Material (TIM) on the bottom. Be careful board. (Two screws on the far side of the heat sink are not visible in the not to damage this material when you following photograph.)
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Replacing the system board Remove the memory from the memory slots and place it in a static-free bag for storage. Disconnect each remaining cable from the system board, including the front I/O panel connectors and the rear fan connector.
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CHAPTER 13: Adding and Replacing Components www.gateway.com Attach all cables to the new system board. Place the processor into the processor socket. Make sure that the processor is aligned correctly by matching the small triangle on the corner of the processor with the small triangle on the corner of the processor socket.
■ If an error message appears on the screen, write down the exact message. ■ The message may help Gateway Customer Care in diagnosing and fixing the problem. Help and Support If you added or removed peripheral devices, review the installation ■...
Solving problems www.gateway.com Solving problems Troubleshooting topics are listed in alphabetical order. Add-in cards The computer does not recognize an add-in card Shut down and restart your computer. ■ Make sure that you have installed the required software. For more ■...
CHAPTER 14: Troubleshooting www.gateway.com Make sure that the volume controls are turned up. For more information, ■ “Adjusting the volume” on page Make sure that the mute controls are turned off. For more information, see ■ “Adjusting the volume” on page Make sure that the speaker cables are connected correctly and securely.
Solving problems www.gateway.com You see a “Access Denied” or “Write protect” error message Move the write-protection tab in the upper-right corner of the diskette ■ down (unprotected). The diskette may be full. Delete unnecessary files on the diskette and try ■...
CHAPTER 14: Troubleshooting www.gateway.com The computer does not recognize an add-in Ethernet card Shut down and restart your computer. ■ Make sure that you have installed the required software. For more ■ information, see the documentation that came with your Ethernet card.
Solving problems www.gateway.com The hard drive cannot be accessed, or you see a “General failure reading drive C” error message If a diskette is in the diskette drive, eject it and restart your computer. ■ Press C to restart your computer.
CHAPTER 14: Troubleshooting www.gateway.com People are sending you e-mail messages, but you have not received any mail Click the receive button in your e-mail program. ■ Make sure that your account with your Internet service provider (ISP) is set ■...
Solving problems www.gateway.com Modem (cable or DSL) See the documentation that came with your modem for additional Tips & Tricks ■ For the location of your network jack, see troubleshooting information. the Hardware Reference Guide or the setup poster. Modem (dial-up) See also “Internet”...
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CHAPTER 14: Troubleshooting www.gateway.com You can also call your telephone service and have the telephone line checked for noise or low line levels. Try another telephone line (either a different telephone number in your ■ house or a telephone line at a different location). If you can connect on this line, call your telephone service.
Solving problems www.gateway.com Click your modem, then click Properties. The Modem Properties dialog box opens. Click the Diagnostic tab, then click Query Modem. If information about the modem appears, the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics.
CHAPTER 14: Troubleshooting www.gateway.com Make sure that: Non-shielded speakers are not placed too close to the monitor. ■ The monitor is not positioned too close to another monitor, electric fan, ■ fluorescent light, metal shelf, or laser printer. You demagnetize the screen using the monitor’s degauss feature. For ■...
Solving problems www.gateway.com Networks You cannot connect to your company network Every network is unique. Contact your company computer department or network administrator for help. For more information about setting up a network in your home, see “Networking Your Computer” on page...
CHAPTER 14: Troubleshooting www.gateway.com Power Your computer will not turn on Make sure that your power cord is connected correctly to your computer. ■ If your computer is plugged into a surge protector, make sure that the ■ surge protector is connected securely to an electrical outlet, turned on, and working correctly.
Solving problems www.gateway.com You see a “Printer queue is full” error message Make sure that the printer is not set to work offline. ■ To make sure that the printer is not set to work offline: Start Control Panel Click , then click .
■ have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources. If you have “how to” questions about using a program, see: ■...
Telephone support www.gateway.com Self-help If you have how-to questions about using your Gateway-supplied hardware or software, see the following resources: The printed or online documentation that came with your hardware or ■ software. In many cases, additional product information and online documentation for Gateway-supplied hardware can be found in our Web site's Documentation Library.
APPENDIX A Safety, Regulatory, and Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices...
Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
These accessories are required to be used in order to ensure compliance with FCC rules. FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: Gateway E-1500 ATX PRO Tower This device complies with Part 15 of the FCC Rules.
Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
To prevent releases of harmful substances into the environment and to maximize the use of our natural resources, Gateway provides the following information on how you can responsibly recycle or reuse most of the materials in your “end of life” product.
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Index Index connecting cleaning audio CD broadband Internet connection AC power connector case browser accessing shared drives computer exterior browsing for files and folders shared files computer screen shared folders accessories keyboard safety precautions cable modem LCD panel connecting...
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Index www.gateway.com line in changing color depth troubleshooting line out changing color scheme microphone changing number of colors types modem extended un-sharing monitor selecting screen saver viewing contents monitor (VGA) using viewing files and folders mouse using Start menu DSL modem...
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Index installing drivers copying CD drive jack creating diskette drive cutting DVD drive Ethernet jack deleting Num Lock Ethernet network finding numeric keypad creating moving Pad Lock expansion card opening power adding pasting Scroll Lock replacing recovering installing extended desktop...
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Index www.gateway.com keys replacing moving application using files arrow files from old computer menu bar directional messages function folders checking e-mail navigation Internet settings from old sending e-mail numeric computer microphone jack Windows pointer Microsoft screen objects keys and buttons...
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Index files documents caring for computer files across network files across network general precautions folders guidelines for troubleshooting programs front bezel closing programs posture closing unresponsive shortcut menu reducing eye strain opening setting up computer reinstalling static electricity projector...
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Index www.gateway.com pasting technical support renaming files and folders installing Fax telephone support selecting adjacent items in list receiving and viewing faxes Web site connection speed retrying fax turning off computer selecting items in list sending fax turning on computer...
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Index connecting to downloading files Zip drive Gateway window close button closing maximize button menu bar minimize button title bar Windows clipboard Files and Settings Transfer Wizard Product Key Code Search utility Security Center Windows key Windows Media Player...