Error Messages - Gateway E-420 Maintaining & Troubleshooting

Error messages

This section lists common error messages that may be displayed on your
monitor. These messages often indicate procedural errors such as an
incorrect keystroke or a write-protected diskette. Some messages, however,
may indicate a problem that requires you to consult the troubleshooting
section of this manual.
Error Message
Access denied.
Bad command or file
name.
Base memory [xxx]
expansion.
Checking RAM on disk
controller.
CD-ROM is not recog-
nized.
Data error.
Decreasing available
memory.
Diskette drive is not rec-
ognized.
Diskette drive 0 seek to
track 0 failed.
Solutions
•
Try saving to a new file or diskette.
•
Move the write-protection tab over the hole
on the back of the diskette.
•
Make certain you entered the right
command.
•
Verify the specified drive and try it again.
•
If you are trying to exit MS-DOS to return to
Windows, type exit and press E
This is an informational message only. No
action is required.
Your BIOS configuration is incorrect. Enter
BIOS Setup and verify the parameter val-
ues.
See "The CD-ROM drive is not recognized
by the system." on page 72.
Run ScanDisk on the reported disk.
Your BIOS configuration is incorrect. Enter
BIOS Setup and verify the parameter val-
ues.
See "The diskette drive is not recognized by
the system." on page 76.
•
Enter BIOS Setup and verify the diskette
drive settings.
•
Check the diskette drive cables. Make
certain Pin 1 on the cable aligns with Pin 1
on the connector.
.
NTER
Troubleshooting 83