Peripheral/Adapter Problems - Gateway E-420 Maintaining & Troubleshooting

76 Maintaining and Troubleshooting Your E-4200 System

Peripheral/Adapter problems

A SCSI device is not recognized by the system.
Probable Cause
The device needs to
be added as new hard-
ware.
The SCSI ID may be
invalid.
The SCSI chain is not
terminated.
The device cables are
not installed correctly.
The diskette drive is not recognized by the system.
Probable Cause
The diskette drive may
be configured incor-
rectly.
The drive cables are
not connected prop-
erly.
The drive controller is
not seated properly.
Solution
From the Control Panel window (Start |
Settings | Control Panel), double-click Add New
Hardware. Follow the directions for adding
the device. If you are not experienced with
this procedure, call Technical Support.
Assign an available SCSI ID to the device.
Make certain the last device on the SCSI
chain is terminated.
Open the system and check all cables
between the controller and the device.
Solution
Restart your computer, and then press
enter the setup program. From the Main |
Floppy Options menu, ensure that the dis-
kette drive settings are correct.
Open the system and check all cables con-
nected to the controller card.
Open the system and reseat the drive con-
troller.
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