How To Use Your Polycom® Vvx® 400 Business Media Phone; General Help; Answering The Phone; Voicemail - Polycom VVX 400 Quick Manual

How to Use your Polycom® VVX® 400 Business Media Phone

General Help

This is not a touch screen telephone and requires the use
of the Navigation Wheel (Key) and Select Key to navigate
through the items displayed on the display screen or using
the buttons around the display window. The content choices
will change in the Soft Key area by the activity state of the
phone.

Answering the Phone

To Answer a call:
Pick up the handset
If you have a headset, press the headset button.
If you prefer speakerphone, press the speakerphone button
to answer the call or the Answer soft key.
To Answer a second call
:
•
While on a call, a second call is seen on the screen and you will
hear a brief ring sound.
•
Press the Answer soft key at bottom of Soft Key display
window
•
First call will be placed on hold automatically
•
Use the Navigation Key to move between calls and the Select
Key or Soft Key to select active call.
To go back to the first call:
•
Use the Navigation Key to highlight the first call,
•
Then press the softkey labeled RESUME or the Select key
To put a call on Speaker Phone:
•
Press SP Phone (right side of dial pad)
•
The button will turn green when active.
To mute a call, press the mute button.
•
The display will show a microphone with an X slash through it and the indicator light
will turn red.
To put a Call on Hold
•
Press the soft key that is labeled HOLD or the HOLD button (right side of key pad).
To Pick up from Hold, do not pick up the handset
•
Press RESUME
•
Press Hold button
•
Use Speakerphone or pick up the handset

Voicemail

•
Ask your system administrator to be sure voicemail is enabled, to get the voice portal #
and default password.
•
For more information, please review the Voice Portal User Guide (add hyperlink to user
guide here)for more information.
•
The first time you call your Voicemail, you will need to set up a new passcode and
record your spoken name. Simply follow the voice prompts.
FROM YOUR MASERGY PHONE:
•
Press the envelope (left side of dial pad)
•
Tap Message Center
•
Enter your passcode and press #.
1-800-942-4700 masergy.com