Polycom VVX 300 User Manual
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Polycom VVX 300 User Manual

Polycom VVX 300 User Manual

Infinite voice
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User Guide
Infinite Voice (Polycom VVX 300/400)
November 2014

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Summary of Contents for Polycom VVX 300

  • Page 1 User Guide Infinite Voice (Polycom VVX 300/400) November 2014...

  • Page 2: Table Of Contents

    Infinite Voice Phone User Guide (Polycom VVX 300/400) Table of Contents Phone Keys and Views ........................2 Phone Keys and Views ......................2 1.1.1 Home View ........................2 Lines View ........................3 1.1.2 1.1.3 Calls View ........................3 Understanding Phone Icons....................5 Placing a Call ............................

  • Page 3: Phone Keys And Views

    1.1 Phone Keys and Views There are three main views on your phone: Home View, Calls View and Lines View . Polycom VVX 300 *12 Line keys for Polycom VVX 400 1.1.1 Home View You can display Home view by pressing .

  • Page 4: Lines View

    Infinite Voice Phone User Guide (Polycom VVX 300/400) To view more menu options in Home view: » Press the ▼ or ▲ arrow key to navigate the pages in Home view. To select a menu option: » Press the ◄ or ► arrow key to choose a menu option, and press Select .
  • Page 5 Infinite Voice Phone User Guide (Polycom VVX 300/400) If your phone has more than one line, your calls display under the associated line, as shown below. The following colors indicate the call status on your phone (Polycom VVX 300) Medium gray: Active call...

  • Page 6: Understanding Phone Icons

    Infinite Voice Phone User Guide (Polycom VVX 300/400) 1.2 Understanding Phone Icons The VVX 300/400 has a number of icons that display on your phone screen. The following table displays the icons and indicators used on the phone screen. Polycom VVX 300:...

  • Page 7: Placing A Call

    Infinite Voice Phone User Guide (Polycom VVX 300/400) Polycom VVX 400: 2. Placing a Call 2.1 Dialing a Number a) Using the handset Lift the handset Enter the number you wish to call Press the Send soft key When you are finishing speaking, hang up the phone by placing the handset back on-hook or...

  • Page 8: Redialing A Number

    Infinite Voice Phone User Guide (Polycom VVX 300/400) b) Using the Speaker Phone Enter the number you wish to call Press the Speaker button 2.2 Redialing a Number Press the Redial soft key to call the last number you’ve dialed 2.3 Adjusting the Call Volume...

  • Page 9: Handling A Call

    Infinite Voice Phone User Guide (Polycom VVX 300/400) 4. Handling a Call 4.1 Placing a Call On Hold Press the Hold soft key or button To return to the call, press the Resume soft key or button If multiple calls are on hold, use the Navigation button to scroll to the call on hold and select it and then press the Resume soft key 4.2 Transfer a Call –...

  • Page 10: Managing A Call

    Infinite Voice Phone User Guide (Polycom VVX 300/400) All parties are connected in a three-way call To end the conference Press the End Call soft key Note: (1) If either of the other two parties hang up, your call with the remaining party stays connect.
  • Page 11 Infinite Voice Phone User Guide (Polycom VVX 300/400) b) Call Forwarding No Answer Activation: Press the More soft key Press the Forward soft key Scroll to No Answer and select Enter the number to forward your calls to Using the downward arrow on the Navigation button scroll to the Forward After Rings field and enter the required number of rings (1 ring is around 6 seconds ringing duration).

  • Page 12: Do Not Disturb

    Infinite Voice Phone User Guide (Polycom VVX 300/400) 5.2 Do Not Disturb When you enable Do Not Disturb (DND), you prevent your phone from ringing. All incoming calls are sent directly to voicemail. All calls received while DND is enabled, will be displayed in your...

  • Page 13: Viewing Recent Calls

    Infinite Voice Phone User Guide (Polycom VVX 300/400) 5.4 Viewing Recent Calls Your phone maintains a Recent Calls list - a list of missed, received, and placed calls. Each list can hold up to 100 entries. Navigation button Press Left of the Navigation button: Received Calls...

  • Page 14: Mobility

    Infinite Voice Phone User Guide (Polycom VVX 300/400) 5.7 Mobility Mobility allows your mobile number to be ringed simultaneously when there is an incoming call to your office phone. You can either pick up the call with your office phone or mobile. You can also “pull”...

  • Page 15: Basic Phone Settings

    Updating the Incoming Call Ringtone You can personalize your phone’s ringtone and pick unique ringtones for the different lines on your phone. The default ringtone for Polycom phones is Low Trill . To select an incoming call ringtone for your phone or a line: From Home view , select Settings >...
  • Page 16 Infinite Voice Phone User Guide (Polycom VVX 300/400) To hear the ringtone before you set it: Select a ringtone and press Play . Updating a Contact’s Ringtone You can select unique ring tones for contacts in your Contact Directory to quickly identify individual callers when your phone rings.

  • Page 17: Rebooting A Phone

    Infinite Voice Phone User Guide (Polycom VVX 300/400) 6.2 Rebooting a Phone To restart the phone: From Home view, select Settings > Basic > Restart Phone . The message “ Are you sure?” displays. If you still want to restart the phone, press Yes .

  • Page 18: Voice Mail Menu Command Tree

    Infinite Voice Phone User Guide (Polycom VVX 300/400) 8 Voice Mail Menu Command Tree...

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Vvx 400

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