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IBM BladeCenter T Hardware Maintenance Manual And Troubleshooting Manual

Type 8267
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BladeCenter T Type 8267
Hardware Maintenance Manual and Troubleshooting
Guide

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  • Page 1 BladeCenter T Type 8267 Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 3 BladeCenter T Type 8267 Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in “Notices” on page 107, the IBM Safety Information and the Environmental Notices and User Guide on the IBM Documentation CD, and the Warranty Information document.
  • Page 5: Table Of Contents

    Installing the media tray . . 47 Features and specifications. Removing and installing management modules . . 48 Major components of the BladeCenter T Type 8267 Removing a management module . . 49 unit . Installing a management module .
  • Page 6 Taiwan Class A compliance statement . . 114 Trademarks . . 107 Index ....115 Important notes . 108 BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 7: Safety

    Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. © Copyright IBM Corp. 2011,...
  • Page 8: Guidelines For Trained Service Technicians

    This section contains information for trained service technicians. Inspecting for unsafe conditions ® Use this information to help you identify potential unsafe conditions in an IBM product that you are working on. Each IBM product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.
  • Page 9: Guidelines For Servicing Electrical Equipment

    Make sure that the insulation is not frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the system for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.
  • Page 10: Safety Statements

    Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device. Statement 1 viii BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 11 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 12 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Statement 4 ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 13 Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 14 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 15 Rack Safety Information, Statement 2 DANGER v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v Always install servers and optional devices starting from the bottom of the rack cabinet. v Always install the heaviest devices in the bottom of the rack cabinet.
  • Page 16 BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 17: Start Here

    Diagnosing a problem Before you contact IBM or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your blade server: 1.
  • Page 18 UpdateXpress System Pack contains an integration-tested bundle of online firmware and device-driver updates for your blade server. In addition, you can use IBM ToolsCenter Bootable Media Creator to create bootable media that is suitable for applying firmware updates and running preboot diagnostics.
  • Page 19: Undocumented Problems

    Problem determination information is available for many devices such as RAID and network adapters. For problems with operating systems or IBM software or devices, go to http://www.ibm.com/supportportal/ . 7. Check for troubleshooting procedures and RETAIN tips. Troubleshooting procedures and RETAIN tips document known problems and suggested solutions.
  • Page 20 BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 21: Chapter 1. General Information

    IT data centers. The BladeCenter T unit supports up to eight blade servers and four I/O modules, making it ideally suited for networking environments that require a large number of high-performance servers in a small amount of space.
  • Page 22 Front of the bezel assembly (if ordered with your system) v Front of the BladeCenter T unit The labels on the top and the front of the bezel assembly of the BladeCenter T unit are shown in the following illustration.
  • Page 23: Related Publications

    BladeCenter T Rack Installation Instructions: These documents contain instructions for installing the BladeCenter T unit in a 4-post and 2-post rack. Note: The BladeCenter T can also be installed in some xSeries and pSeries racks, such as the IBM Netbay42 Enterprise Rack Model 9308. See the installation instructions that come with those racks.
  • Page 24: Notices And Statements Used In This Book

    Notices and statements used in this book The caution and danger statements that appear in this book are also in the multilingual Safety Information book, which is on the IBM Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information book.
  • Page 25: Features And Specifications

    – Altitude: -60 to 1800 m (-197 ft to 6000 ft) v Two Universal Serial Bus (USB) v2.0 v Maximum: Four - BladeCenter T on: 5° to 40°C (41° to high speed ports – Two hot-swap 1 Gb Ethernet 104°F)
  • Page 26: Major Components Of The Bladecenter T Type 8267 Unit

    ISO 9296. Notes: 1. For details about the BladeCenter T unit port specifications, see “BladeCenter T unit power, controls, and indicators” on page 15. 2. For information about which types of I/O modules can be installed in which I/O-module bays, see “I/O modules”...
  • Page 27: Front View

    Front view This section identifies the components, controls, and LEDs on the front of your BladeCenter T unit. Management-module bay 1 Management-module bay 2 Power module 1...
  • Page 28: Management Module Controls And Indicators

    BladeCenter T unit. If two management modules are installed in the BladeCenter T unit, this LED is lit on only one. v Error: When this amber LED is lit, it indicates that an error has been detected somewhere on the management module.
  • Page 29: Media Tray

    If the power LED is off, it does not mean electrical power is not present in the BladeCenter T unit. The LED might be burned out. To remove all electrical power from the BladeCenter T unit, you must disconnect all power cords from the rear of the BladeCenter T unit.
  • Page 30: Power Modules

    If the LED is not lit, it indicates that the output power is not present. v ! (Error): When continuously lit, this amber LED indicates that there is a error condition within the power module. BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 31 Table 2. Power module LEDs ! (Error) AC IN DC OUT (amber) Description and action The power module is on and operating correctly. Off or On* There is an output power problem. A system error has shut down the power module. Actions: Determine the cause of the shutdown using the diagnostics and replace the failed component.
  • Page 32: Rear View

    The blower modules are hot-swap units that are installed into the rear of the system. The BladeCenter T unit comes with four blowers that are in a 3+1 redundancy configuration. All the cooling requirements are met if one blower fails.
  • Page 33 If the power LED is off, it does not mean electrical power is not present in the BladeCenter T unit. The LED might be burned out. To remove all electrical power from the BladeCenter T unit, you must disconnect all power cords from the rear of the BladeCenter T unit.
  • Page 34 The LAN module is a hot-swap module that is installed on the rear of the BladeCenter T unit and is held in place by captive thumbscrews. The LAN module provides the electrical and mechanical interface to the BladeCenter T unit for the two local area network (Ethernet) connections, as driven from each management module, and the telco external alarms.
  • Page 35: Bladecenter T Unit Power, Controls, And Indicators

    See the documentation that comes with each I/O module for a description of the LEDs and connectors on the I/O module. BladeCenter T unit power, controls, and indicators This section describes the controls and light-emitting diodes (LEDs) and how to start and shut down the BladeCenter T unit. Chapter 1. General information...
  • Page 36: Starting The Bladecenter T Unit

    1. Read the information in “System reliability considerations” on page 36. 2. Reinstall the four blowers into the rear of the BladeCenter T unit if you have not done so already. See “Removing and installing blower modules” on page 50 for detailed instructions.
  • Page 37: Shutting Down The Bladecenter T Unit

    7. Install the bezel assembly on the front of the BladeCenter T unit by inserting the bottom bezel hooks into the bezel slots at the bottom of the BladeCenter T unit. Push in the bottom and the top of the bezel assembly until they both lock firmly into place.
  • Page 38 3. Disconnect all power cords on the BladeCenter T unit from the ac power distribution unit (PDU). Note: After you disconnect the BladeCenter T unit from power, wait at least 5 seconds before you connect the BladeCenter T unit to power again.
  • Page 39: Chapter 2. Configuring The Bladecenter T Unit

    LAN module on the rear of the BladeCenter T unit, so that you can configure and manage the BladeCenter T unit and blade servers. You configure and manage the BladeCenter T unit remotely, through the management module, using the web-based user interface.
  • Page 40 Changing ownership of the CD-ROM drive and USB ports. (The CD-ROM drive in the BladeCenter T unit is viewed as a USB device by the blade server operating system.) v Activating On Demand blade servers.
  • Page 41: Setting Up The Remote Connection

    To configure and manage the BladeCenter T unit and blade servers, you must first set up the remote connection through an Ethernet port on the LAN module. The LAN module is on the rear of the BladeCenter T unit at the top-right side. I/O module 2...
  • Page 42 When this green LED is lit, there is an active connection through the port to the network. Ethernet activity LED When this green LED is flashing, it indicates that there is activity through the port over the network link. BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 43: Management And Configuration Program

    Complete the following steps to set up the management and configuration program: 1. Connect a PC to the BladeCenter T management network. 2. At initial power-on, the management module configures the Ethernet port connection in one of the following ways:...
  • Page 44: Setting Management And Configuration Program Options

    The navigation pane (on the left side of the management module window) contains navigational links that you use to manage the BladeCenter T unit and check the status of the components (modules and blade servers). The following...
  • Page 45 Ethernet port (eth1) and external Ethernet port (eth0) must be on the same subnet. v (Optional) Configure the locally-administered MAC address for this interface; the other fields (data rate, duplex mode, maximum transmission unit (MTU), and burned-in MAC address) are read-only. Chapter 2. Configuring the BladeCenter T unit...
  • Page 46: Saving And Restoring The Configuration File

    External management over all ports configuration item is set to enabled. See your network administrator before enabling this feature. Because all blade servers in the BladeCenter T unit share access to the external LAN through the switch ports, you can configure the ports on a switch module to...
  • Page 47: Supporting Ethernet Failover

    Ethernet switch must be installed in the BladeCenter T unit in I/O-module bay 1 or 2, or both, before the integrated Ethernet controllers on each blade server system board can be used.
  • Page 48: Bladecenter T Networking Guidelines

    BladeCenter T networking guidelines Your networking administrator should assist in the configuration of the network infrastructure before you connect the BladeCenter T unit to a LAN switch or similar network device. This section provides additional guidelines that might be useful in setting up your system.
  • Page 49 I/O-module bay 1 (switch A in this illustration) in the BladeCenter T units is connected to the same external LAN switch, and every port in the switch module in I/O-module bay 2 (switch B in this illustration) in the BladeCenter T units is connected to another external LAN switch.
  • Page 50: Using Remote Deployment Manager Version 4.11 Update 3 Or Later

    Console main window) that represents the BladeCenter T unit. If the BladeCenter T management-module IP address is known, the network administrator can create an IBM Director managed object for the unit. If the IP address is not known, the IBM BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 51 You can use the management-module web interface to assign a new static IP address for each BladeCenter T unit. If DHCP is not used and you do not assign a new static IP address for each BladeCenter T unit before attempting to communicate with the IBM Director software, only one BladeCenter T unit at a time can be added onto the network for discovery.
  • Page 52 BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 53: Chapter 3. Diagnostics

    Use the Light Path Diagnostics feature to identify system errors quickly. On the BladeCenter T unit, the Light Path Diagnostics feature consists of the LEDs on the front and rear of the BladeCenter T unit and on the front of the modules and blade servers.
  • Page 54 LED is lit on the system LED panel. You then locate the module or blade server that also has an error LED lit (see “BladeCenter T unit power, controls, and indicators” on page 15 for the location of error LEDs; see the documentation that comes with your blade server for the location of error LEDs on the blade).
  • Page 55: Chapter 4. Setting Up The Bladecenter T Hardware

    CAUTION: Use safe practices when lifting. Install the BladeCenter T unit in a rack before installing any blade servers in the BladeCenter T unit. If your BladeCenter unit has blade servers already installed, remove them first. Detailed instructions for installing and cabling a BladeCenter T unit in a rack are in the Rack Installation Instructions that come with the BladeCenter T unit.
  • Page 56: Preparing For System Power

    Each of the module bays on the front and rear of the BladeCenter T unit has either a module or filler module installed. v Each of the blade bays on the front of the BladeCenter T unit has either a blade server or filler blade installed.
  • Page 57: Handling Static-Sensitive Devices

    Use an ESD wrist strap and the ESD connectors on the BladeCenter T unit. Electrostatic discharge (ESD) is the release of stored static electricity that can damage electric circuits.
  • Page 58 See the “Rear view” on page 12 and “Front view” on page 7 for the location of each module. These modules supply common functions to the blade servers that are installed in the blade bays at the front of the BladeCenter T unit. The KVM module and media tray supply I/O (CD-ROM drive, USB ports, keyboard, video, and mouse) that is available to all the blade servers that support those I/O functions, selected by any one blade server at a time.
  • Page 59: Preinstallation Steps

    Attention: To help ensure proper cooling, performance, and system reliability, make sure that each of the module bays on the front and rear of the BladeCenter T unit has a module or filler module installed. When replacing components, do not...
  • Page 60: Removing And Installing The Bezel Assembly

    4. Go to the instructions for the module or option you wish to install. Removing and installing the bezel assembly Depending on your model, the BladeCenter T unit comes with a bezel assembly containing a removable and replaceable air filter. There are software features in the management-module that detect a clogged filter and generate system alerts based on the severity of the airflow reduction.
  • Page 61: Installing The Bezel Assembly

    2. Lift the bezel assembly up and out of the BladeCenter T unit. Carefully set the bezel assembly aside in a safe location. Installing the bezel assembly Complete the following steps if you are installing the bezel assembly at the front of the BladeCenter T unit: 1.
  • Page 62 Complete the following steps to replace the front bezel air filter in the BladeCenter T unit: 1. Remove the bezel from the front of the BladeCenter T unit (see “Removing the bezel assembly” on page 40 for instructions). 2. Place the bezel front-side down on a work surface.
  • Page 63: Removing And Installing Power Modules

    9. Install the bezel on the front of the system (see “Installing the bezel assembly” on page 41 for instructions). Removing and installing power modules The BladeCenter T unit is separated into two power domains. To support devices in power domain B, a power-supply module option (consisting of two power modules) must be installed.
  • Page 64 If a power module fails or an input power failure occurs in normal operation (5° to 40°C or 41° to 104°F), BladeCenter T units that are configured for redundant power operation will operate in a nonredundant mode. You must replace the failing power module or restore input power as soon as possible to regain redundant power operation.
  • Page 65: Removing A Power Module

    5. Push the power-module handle in until it locks into the latch next to the blue release button. 6. Make sure the LEDs on the power module indicate that it is operating correctly. Make sure that: v The input power LED is lit. Chapter 4. Setting up the BladeCenter T hardware...
  • Page 66: Removing And Installing The Media Tray

    Otherwise reinstall the bezel assembly at the front of the BladeCenter T unit. Removing and installing the media tray The media tray is a hot-swap unit that is installed in the front of the BladeCenter T unit and contains the system-status panel, two USB connectors, and the CD-ROM drive.
  • Page 67: Removing The Media Tray

    3. Grasp the media tray at the front of each side of the module and carefully pull the module all the way out of the bay. Set it in a safe place. 4. Within 1 minute, install another media tray into the BladeCenter T unit. Installing the media tray...
  • Page 68: Removing And Installing Management Modules

    MAC address The management module functions as a service processor for the multiple blade servers. The management module configures the BladeCenter T unit and modules, configuring information such as switch module IP addresses. The management module can also send the VGA signal stream to a remote console for viewing. See “Management module controls and indicators”...
  • Page 69: Removing A Management Module

    Management module Removing a management module Notes: 1. If you are removing the only management module in the BladeCenter T unit, to avoid unexpected termination of sessions, stop all management-module local and remote sessions before proceeding. 2. If you are removing the only management module in the BladeCenter T unit, be aware that as soon as you remove the module, the BladeCenter T blowers will increase to full speed.
  • Page 70: Installing A Management Module

    The blowers are installed at the rear of the system. The blower speeds vary depending on the ambient air temperature at the front of the BladeCenter T unit. If a blower fails, the remaining blowers increase their speed to cool the BladeCenter T unit and blade servers.
  • Page 71 BladeCenter T unit. Note: Blowers on the left side of the system are installed with the release lever pointing upward, and blowers on the right side are installed with the release lever facing downward. Chapter 4. Setting up the BladeCenter T hardware...
  • Page 72: Removing A Blower Module

    Power LED Removing a blower module Use the following instructions to remove a blower at the rear of the BladeCenter T unit. 1. Press the release lever at the end of the release latch and pull the latch to the open position.
  • Page 73: Removing And Installing The Kvm (Keyboard, Video, Mouse) Module

    Use the instructions in this section to remove or install the KVM module from the rear of the BladeCenter T unit. The KVM module is held in place by captive thumbscrews. You can use your fingers to install or remove the KVM module.
  • Page 74: Removing The Kvm Module

    The LAN module is a hot-swap unit that is installed in the rear of the BladeCenter T unit and is held in place by captive thumbscrews. The LAN module provides the electrical and mechanical interface to the BladeCenter T system for the two local area network (Ethernet) connections, as driven from each management module, and the telco external alarms.
  • Page 75: Removing The Lan Module

    Use the instructions in this section to remove or install the LAN module into the rear of the BladeCenter T unit (see the illustration of the KVM and LAN modules in “Removing and installing the KVM (keyboard, video, mouse) module” on page 53).
  • Page 76: Removing And Installing I/O Modules

    For blade server communication with the network, the BladeCenter T unit supports up to four hot-swap I/O modules. Table 3 on page 57 identifies the types of I/O modules that you can install in each I/O-module bay. Go to the IBM Support website at http://www.ibm.com/supportportal/ to see the list of supported I/O modules.
  • Page 77 I/O-module bay 3 or Use the instructions in this section to remove or install an I/O module at the rear of the BladeCenter T unit. Chapter 4. Setting up the BladeCenter T hardware...
  • Page 78: Removing An I/O Module

    4. Close the release latch until it locks into position. Blade servers The BladeCenter T unit supports up to eight high-performance blade servers. Each blade server is an enclosure that contains microprocessors, memory, a control chip set, an I/O bus, Ethernet controllers, hard disk drives or flash drives, and user-interface controls, and connectors for expansion options.
  • Page 79: Blade Server Expansion Options

    IBM BladeCenter Fibre Channel Expansion Card. The BladeCenter T unit routes network communication signals from the I/O expansion option to I/O modules 3 and 4 on the BladeCenter T unit. The I/O expansion option is attached directly to the blade server and does not occupy an additional blade bay.
  • Page 80: Removing And Installing A Blade Server Or Filler Module

    You might need to reconfigure the blade server. Attention: To maintain proper system cooling, do not operate the BladeCenter T unit for more than 20 minutes without either a blade server or a filler blade installed in each blade bay.
  • Page 81 9. (Optional) Write identifying information on one of the user labels that come with the blade server; then, place the label on the BladeCenter T unit to the right of the blade server, as shown in the following illustration.
  • Page 82: Completing The Installation

    If this is the initial installation for a blade server in the BladeCenter T unit, you must configure the blade server with the blade server Setup utility and install the blade server operating system. See the documentation that comes with the blade server for instructions.
  • Page 83: Chapter 5. Service Replaceable Units

    This chapter describes the removal of server components. Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM products. See the parts listing in Chapter 7, “Parts listing, BladeCenter T Type 8267,” on page 101 to determine if the component being replaced is a customer replaceable unit (CRU) or a FRU.
  • Page 84: Upper Flex Circuit Assembly

    11. Plug each power cord into the input power connections on the rear of the BladeCenter T unit (see “Starting the BladeCenter T unit” on page 16). 12. Start the system (see “Starting the BladeCenter T unit” on page 16). Upper flex circuit assembly Complete the following steps to replace the upper flex circuit assembly.
  • Page 85 LAN module (see “Installing the LAN module” on page 55) and the KVM module (see “Installing the KVM module” on page 54). 15. Reconnect the power to the system (see “Starting the BladeCenter T unit” on page 16).
  • Page 86: Lower Flex Circuit Assembly

    11. Carefully push the assembly all the way into the bay. BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 87: Docking Board/Blower Housing Assembly

    LAN module (see “Installing the LAN module” on page 55) and the KVM module (see “Installing the KVM module” on page 54). 15. Reconnect the power to the system (see “Starting the BladeCenter T unit” on page 16).
  • Page 88: Rear Chassis Stiffener Bracket

    Reinstall the power modules at the front of the unit (see “Installing a power module” on page 45). 17. Start the system (see “Starting the BladeCenter T unit” on page 16). Rear chassis stiffener bracket Complete the following steps to replace the rear chassis stiffener bracket.
  • Page 89 Read “Handling static-sensitive devices” on page 37. 1. Shut down and remove power from the system (see “Shutting down the BladeCenter T unit” on page 17). 2. Remove each power cord from the input power connections on the rear of the BladeCenter T unit.
  • Page 90: Backplane

    2. Remove each power cord from the input power connections on the rear of the BladeCenter T unit. 3. Remove the power modules from the bays at the front of the BladeCenter T unit. Note: The power modules dock into the docking board on the assembly and must be removed before you can remove the assembly.
  • Page 91 BladeCenter T unit. v Reinstall the power modules at the front of the unit (“Installing a power module” on page 45 ). 21. Start the system (see “Starting the BladeCenter T unit” on page 16). Chapter 5. Service replaceable units...
  • Page 92: Backplane Insulator

    Reinstall the two upper flex circuit assemblies (see page “Upper flex circuit assembly” on page 64). v Reinstall the two lower flex circuit assemblies (see page “Lower flex circuit assembly” on page 66). BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 93: Air Damper

    Plug each power cord into the input power connections on the rear of the BladeCenter T unit. v Reinstall the power modules at the front of the BladeCenter T unit (see “Installing a power module” on page 45). 7. Start the system (see “Starting the BladeCenter T unit” on page 16).
  • Page 94 10. Use your thumb to push and hold the spring down; then, slide the air damper all the way towards the front of the chassis 3 until it contacts the front of the slot. Be sure the spring is behind the side panel. BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 95 16. Install the server blades and fillers from the front of the unit (see “Removing and installing a blade server or filler module” on page 60). 17. Start the system (see “Starting the BladeCenter T unit” on page 16). Chapter 5. Service replaceable units...
  • Page 96: Mechanical Chassis

    19. Holding the backplane at the top near the guide pins, pull the backplane out and off of the guide pins. 20. Remove the backplane insulator. 21. Remove the old mechanical chassis, and set it aside. BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 97 22. Remove the new mechanical chassis from its packaging, and set it into position to reassemble all the parts. 23. Install the backplane insulator into the new chassis. Mechanical chassis 24. Install the backplane on the chassis; then, insert and tighten the six non-captive screws that mount the backplane to the chassis.
  • Page 98: Removing And Installing The Optical Drive

    40. Install the I/O modules (see “Removing and installing I/O modules” on page 56). 41. Start the system (see “Starting the BladeCenter T unit” on page 16). Removing and installing the optical drive Use the instructions in this section to remove or install the optical drive in the media tray.
  • Page 99: Installing The Optical Drive

    Installing the optical drive Complete the following steps to install the optical drive in the media tray: 1. Remove the media tray from the BladeCenter chassis (see “Removing the media tray” on page 47 for more information). 2. Remove the screws that secure the media-tray front panel and optical drive cage to the media-tray base.
  • Page 100 Make sure the retention tab on the chassis securely holds the retention clip in place. 8. Connect the optical drive power and signal cables to the connectors on the media-tray board. BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 101 9. Connect the other end of the optical drive cable to the connector on the rear of the optical drive. 10. Slide the media-tray front panel and optical drive cage onto the media-tray base. Attention: Make sure the optical drive cable is not pinched. 11.
  • Page 102 BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 103: Chapter 6. Symptom-To-Fru Index

    1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. A removed hot-swap module or drive must be replaced within one minute of removal.
  • Page 104 Blade bays that do not have these items installed or have them installed improperly disturb airflow in the BladeCenter T unit with an adverse effect on BladeCenter T unit cooling. If the BladeCenter T unit begins to overheat, blade server processors will begin to slow down and will eventually turn off the system.
  • Page 105 Linux or DOS. Note: Because the BladeCenter T unit uses a USB bus to communicate with the media tray devices, switching ownership of the media tray to another blade server is the same as unplugging a USB device.
  • Page 106 /dev/sr0 and /dev/cdrom as follows: 1. Enter the following command: rm /dev/cdrom; ln -s /dev/sr0 /dev/cdrom Insert the following line in the /etc/fstab file: /dev/cdrom /media/cdrom auto ro,noauto,user,exec 0 0 BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 107 This blank panel when the blade is not an error, but the graphic of the BladeCenter T unit might show a blank panel server is present but powered instead of a blade server in that bay.
  • Page 108 Ethernet disconnect notice If an Ethernet cable is accidentally removed from the back of the BladeCenter T unit, will not appear when the small red X (disconnect notice) that normally would appear to indicate that the running Windows 2000.
  • Page 109 Media tray problems Media tray access is lost When the BladeCenter T management module is restarted, use of the media tray temporarily during (CD-ROM drive and USB ports) is lost temporarily. If you or a failure condition management module restart.
  • Page 110 The monitor displays video The monitor attached to the BladeCenter T management module normally shows the for blade server 8 during video output from the blade server that is the current owner of the keyboard, video, management module restart.
  • Page 111 2. The 220-volt PDU functions properly. 3. The LEDs on the power module are on. 4. If you just installed an option, remove it, and restart the BladeCenter T unit. If the BladeCenter T unit now turns on, you might have installed more options than the power module supports.
  • Page 112: Light Path Diagnostics Leds

    A system-alarm LED on the system LED panel is lit when certain system errors occur. If one of the system-alarm LEDs on your BladeCenter T unit is lit, use the following table to help determine the cause of the error and the action you should take.
  • Page 113 Management module System error A critical error has occurred in the v If your BladeCenter T unit has only one management module. management module: 1. Try reseating the management module. 2. Restart the management module.
  • Page 114: Temperature Error Messages

    Temperature error messages Note: See Chapter 7, “Parts listing, BladeCenter T Type 8267,” on page 101 to determine which components should be replaced by a field service technician. Message Action Power supply x temperature fault 1. Make sure that the system is being properly cooled; see “System reliability considerations”...
  • Page 115: Blade Server Error Messages

    Note: See Chapter 7, “Parts listing, BladeCenter T Type 8267,” on page 101 to determine which components should be replaced by a field service technician. Message Action System over recommended voltage for 1. Reseat the management module. +12V 2. Reseat the power modules.
  • Page 116: Kvm Error Message

    KVM error message Note: See Chapter 7, “Parts listing, BladeCenter T Type 8267,” on page 101 to determine which components should be replaced by a field service technician. Message Action Error encountered switching KVM owner, 1. Reseat the blade server.
  • Page 117: Management-Module Error Messages

    Management-module error messages Note: See Chapter 7, “Parts listing, BladeCenter T Type 8267,” on page 101 to determine which components should be replaced by a field service technician. Message Action Application posted alert to ASM The alert button on the Web interface was tested. Information only.
  • Page 118: Bus Error Messages

    Bus error messages Note: See Chapter 7, “Parts listing, BladeCenter T Type 8267,” on page 101 to determine which components should be replaced by a field service technician. Message Action Failure reading I2C device. Check devices 1. Reset the management module.
  • Page 119: Problem Determination Tips

    BladeCenter T components does not correct the problem, remove or disconnect the BladeCenter T components one at a time to a minimal configuration or until you locate the problem. You do not need to remove power from the system.
  • Page 120 7. Have the same configuration options set in the system 8. Have the same setup for the operation system control files Comparing the configuration and software set-up between “working” and “non-working” systems will often lead to problem resolution. BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 121: Chapter 7. Parts Listing, Bladecenter T Type 8267

    Chapter 7. Parts listing, BladeCenter T Type 8267 This chapter contains the parts listing for the BladeCenter T Type 8267. To check for an updated parts listing on the web, go to http://www.ibm.com/ supportportal/ . Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility.
  • Page 122: Rear View

    KVM module 81Y1798 LAN/serial module 81Y1799 Rear panel - AC 81Y4108 Rear chassis bracket 39M4289 Backplane assembly 81Y1796 Backplane insulator 81Y4100 Lower flex circuit assembly 81Y4102 Jumper cord, C19/C20, 2.5M 39M5389 BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 123: Appendix. Getting Help And Technical Assistance

    Appendix. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. Use this information to obtain additional information about IBM and IBM products, determine what to do if you experience a problem with your IBM system or optional device, and determine whom to call for service, if it is necessary.
  • Page 124: Using The Documentation

    The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates.
  • Page 125: Hardware Service And Support

    Hardware service and support You can receive hardware service through your IBM reseller or IBM Services. To locate a reseller authorized by IBM to provide warranty service, go to http://www.ibm.com/partnerworld/ and click Find Business Partners on the right side of the page. For IBM support telephone numbers, see http://www.ibm.com/planetwide/ .
  • Page 126 BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 127: Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.
  • Page 128: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
  • Page 129: Particulate Contamination

    If IBM determines that the levels of particulates or gases in your environment have caused damage to the device, IBM may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
  • Page 130: Telecommunication Regulatory Statement

    In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
  • Page 131: Australia And New Zealand Class A Statement

    Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.
  • Page 132: Japan Vcci Class A Statement

    Interference (VCCI). If this equipment is used in a domestic environment, radio interference may occur, in which case the user may be required to take corrective actions. Japan Electronics and Information Technology Industries Association (JEITA) statement BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 133: Japan Electronics And Information Technology Industries Association (Jeita) Statement

    Japan Electronics and Information Technology Industries Association (JEITA) Confirmed Harmonics Guidelines (products less than or equal to 20 A per phase) Japan Electronics and Information Technology Industries Association (JEITA) statement Japan Electronics and Information Technology Industries Association (JEITA) Confirmed Harmonics Guidelines with Modifications (products greater than 20 A per phase) Korea Communications Commission (KCC) statement This is electromagnetic wave compatibility equipment for business (Type A).
  • Page 134: Taiwan Class A Compliance Statement

    Taiwan Class A compliance statement BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 135: Index

    83 installing 60 cooling 5 expansion options removing 62 cross-over Ethernet cable 21 I/O 59 BladeCenter T unit 16 CRUs 101 PCI I/O Expansion Unit 59 configuring 19 networking guidelines 28 shutting down 17 starting 16 blower...
  • Page 136 35 module 8 problems 83 keyboard connector 13 serial port 48 Storage Expansion Unit 59 Korea Communications Commission lower flex circuit assembly, replacing 66 statement 113 BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 137 23 remote management connector 14 remote connection 21 removing Setup Utility program 23 bezel 41 shutting down BladeCenter T unit 17 bezel assembly 40 size 5 blade server 62 software service and support telephone blower module 52 numbers 104...
  • Page 138 BladeCenter T Type 8267: Hardware Maintenance Manual and Troubleshooting Guide...
  • Page 140 Part Number: 94Y7061 Printed in USA (1P) P/N: 94Y7061...