Transfer Return Rings - Avaya Partner Administration Manual

12.7 Transfer Return Rings

Use this feature, which applies to all system extensions, to define the number of times a transferred call rings before it
returns to the transferring extension. You can not set a transfer returned ring number for an individual extension.
· If you have a fax machine or an answering machine connected to the system, set Transfer Return Rings to a
number greater than the number of rings at which the devices answer.
· If the setting is 0 rings it means "no transfer return". This will mean that a caller who is transferred will not be
returned even if their call is not answered.
· The system does not start counting the number of rings for a transferred call (to determine when it goes to the
transfer return extension if it is not answered) until the transfer originator hangs up. A ring is calculated to be 5
seconds long.
· If you program Hunt Group Extensions
to continue hunting to other group extensions if it is not answered by the first group extension where it rings.
· One ring is approximately 5 seconds.
To change the number of times transferred calls ring before returning (ETR 18D/34D)
1. At a system administration extension (10 and 11); with the phone idle press Feature 0 0 followed by two presses
of Intercom 1. System Administration: is shown on the display.
2. Dial #105. The phone displays Transfer Return.
3. Enter a setting (0–9; 4 is the default setting).
· Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then place
it back in the cradle.
To change the number of times transferred calls ring before returning (1408/1416
Phone)
1. At either of the system administration telephones (extensions 10 and 11), with the phone idle press Admin.
2. Use the up or down
Select.
3. Use the up or down
Select.
· Alternatively, dial # and the same code as used by ETR phones for
4. Use the up or down
5. The current setting is displayed.
6. Enter then number of rings 0 (off) to 9. Alternatively use the
or Default to return to the default setting (4 Rings).
· Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.
PARTNER Phone Administration
IP Office PARTNER Version
, make sure this setting is four or more rings. This setting allows the call
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arrow buttons to scroll the display to System Administration. When displayed, press
arrow buttons to scroll the display to System Parameters. When displayed, press
arrow buttons to scroll the display to Transfer Return. When displayed, press Select.
Ring Settings: Ringing on Transfer
system administration
left or right arrow icons to toggle the settings
- Issue 1b (22 February 2010)
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