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11. Help
11 Help
Error Messages
11.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending
and journal reports (page 48).
Message
COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
JUNK FAX PROH. REJECT
MEMORY FULL
NO DOCUMENT / FAILED PICKUP
OTHER FAX NOT RESPONDING
PRESSED THE 'Stop' KEY
THE COVER WAS OPENED
OK
84
Code
Cause & Solution
40-42
L A transmission or reception error occurred. Try
46-72
again or check with the other party.
FF
43
L A line problem occurred. Connect the telephone line
44
cord to a different jack and try again.
L An overseas transmission error occurred. Try using
the overseas mode (feature #411 on page 66).
-----
L Remove the jammed document (page 102).
53
L A transmission or reception error occurred because
54
of a problem with the other party's fax machine.
59
Check with the other party.
70
-----
L The junk fax prohibitor feature of this unit rejected
fax reception.
-----
L The memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Install paper (page 16) or remove the jammed paper
(page 97).
L If feature #442 is set to "ALWAYS" (page 69), check
the connection between the computer and the unit.
-----
L The document was not fed into the unit properly. Re-
insert it and try again.
-----
L The other party's fax machine is busy or has run out
of recording paper. Try again.
L The other party's fax machine rings too many times.
Send the fax manually (page 48).
L The other party's machine is not a fax machine.
Check with the other party.
L The number you dialed is not in service.
-----
L {Stop} was pressed and fax communication was
canceled.
-----
L The front or left cover was opened. Close it and try
again.
-----
L Fax transmission or reception was successful.
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