Intercept Routing - Panasonic KX-TAW848 Feature Manual

1.9 I
1.9.9

Intercept Routing

Description
Redirects an incoming CO line call or intercom call to a preprogrammed destination when the original
destination does not, or can not, answer the call. There are four types of Intercept Routing, described below.
Type
No Answer (IRNA)
Busy
DND
No Destination
Intercept Routing redirects calls to destinations based on the original destination of the call, as shown in the
table below. Different intercept destinations can be programmed for each time mode. Note that calls
redirected by Intercept Routing—No Answer/Busy/DND are directed to the same destination, while Intercept
Routing—Busy is directed to a separate destination, and that the intercept destination for Intercept
Routing—No Destination is always an operator.
128 Feature Manual
If a called party does not answer a call within a preprogrammed time period
(IRNA Timer), the call is redirected to a preprogrammed intercept destination.
The assigned intercept destination of the extension port.
→ 2.8.4 [2-3] Timers & Counters
→ Dial / IRNA / Recall / Tone—Intercept Routing No Answer (IRNA)—
Day, Lunch, Break, Night
→ DISA / Door / Reminder / U. Conf—DISA—Intercept Timer—Day,
Lunch, Break, Night
→ [203] Intercept Time
If a called party is already handling a call, new calls are handled as follows:
– the call is redirected to the preprogrammed Intercept Routing—
Busy destination, if enabled through system programming.
– If an Intercept Routing—Busy destination is not enabled, the caller
will hear a busy tone. However, if the call is made through an LCOT
card, the caller hears a ringback tone.
If a called party is in Do Not Disturb (DND) mode, the call is redirected to a
preprogrammed intercept destination.
If a call has no destination (i.e., if a destination is not assigned), the call is
redirected to an operator. (→ 1.9.10 Intercept Routing—No Destination)
Description