Panasonic KX-TAW848 Feature Manual page 113

received in priority order.
4.
Overflow Feature [→ 1.9.4 ICD Group Features—Overflow]
A call is redirected to a preprogrammed destination when it cannot be answered or queued (Intercept
Routing—Overflow in an Incoming Call Distribution Group).
5.
Incoming Call Distribution Group Controlling Feature
Log-in/Log-out
Conditions
• One extension can belong to multiple incoming call distribution groups.
• ICD Group button
An Incoming Call Distribution (ICD) Group button can be assigned on a flexible button for each incoming
call distribution group. It receives the incoming calls to the group.
One extension can have more than one ICD Group button of the same or different incoming call
distribution groups (Multiple ICD Group). If all ICD Group buttons in the same incoming call distribution
group are occupied, the next incoming call will be held in a queue or will overflow. If the ICD Group
button is not assigned, incoming calls will arrive at the INTERCOM or CO button.
An extension can have an ICD Group button for an incoming call distribution group that the extension
does not belong to through system programming. However, the ICD Group button will not receive calls
to that group.
• Group FWD
The FWD feature can be assigned on an incoming call distribution group basis.
• COS for Incoming Call Distribution Groups
Each incoming call distribution group is assigned a COS number. Group FWD to an outside party can
be enabled or disabled for each COS. The COS for incoming call distribution groups is also used for the
Internal Call Block feature; when an extension user calls an incoming call distribution group, the PBX
checks the COS of the calling extension against the COS of the incoming call distribution group (→
1.9.12 Internal Call Block).
Programming References
PC Programming Manual
2.8.11 [2-7-1] Class of Service—COS Settings
→ CO & SMDR—Call Forward to CO
→ Programming & Manager—Group Forward Set
2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings
→ Main
→ Overflow Queuing Busy
→ Overflow No Answer
Feature Description & Reference
Member extensions can join the group to handle
calls (Log-in) or leave the group for a break (Log-
out).
They can leave the group temporarily when they are
away from their desks, to prevent calls being sent to
their extensions.
→ 1.9.3 ICD Group Features—Log-in/Log-out
1.9 I
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