Panasonic KX-TAW848 Feature Manual page 131

Conditions
[General]
• If the intercept destination is busy or in DND mode and therefore cannot receive the call:
a)
When the call was intercepted via Intercept Routing—No Answer, the call is sent back to the
original destination and continues to ring at the original destination until answered.
b)
When the call was intercepted via Intercept Routing—Busy, the call waits at the original
destination. If the extension has Call Waiting activated, the user will hear a call waiting tone.
c)
When the call was intercepted via Intercept Routing—DND, the call waits at the original destination
and it rings.
• If the intercept destination can, but does not, answer the call:
The call continues to ring at the intercept destination until answered.
• Intercept Routing—DND on/off
Intercept Routing—DND can each be enabled or disabled for the entire system, through system
programming. If enabled, calls will be routed to the appropriate destination.
If disabled, a call to an extension which is in DND mode will be handled as described below, depending
on the type of line carrying the call.
→ 2.15.3 [9-3] Miscellaneous—Intercept—Intercept Routing - DND (Destination sets DND)
a)
LCOT Card: The caller will hear a ringback tone. If in DND mode, the extension will ring.
b)
All other lines: An outside caller will hear a busy tone and an extension caller will hear a DND tone.
• Idle Extension Hunting
If an extension is a member of an idle extension hunting group, calls to that extension will not be
redirected by Intercept Routing—Busy/DND. If the extension is busy or in DND mode, calls to that
extension will be redirected to the next extension in the idle extension hunting group.
• Intercept Routing for intercom calls can be enabled or disabled on a system basis.
→ 2.15.3 [9-3] Miscellaneous—Intercept—Intercept Routing for Extension Call
• IRNA Timer
The IRNA timer can be set on a system basis and an extension basis for each time mode (day, lunch,
break, night).
→ 2.10.1 [4-1-1] Wired Extension—Extension Settings—Intercept Destination—Intercept No Answer
Time—Day, Lunch, Break, Night
• The Intercept Routing destination for each time mode will not apply for Intercept Routing—Busy. When
the original destination is busy, the call is redirected to the Intercept Routing—Busy destination
assigned through system programming. If no destination is assigned the caller will hear a busy tone.
• When a call arrives at an extension that is currently receiving a call, the call will be redirected to the
extension's Intercept Routing—No Answer destination for each time mode.
• The time modes that are selected for CO line calls arriving at extensions and VM groups are decided
on a tenant basis.
Programming References
PC Programming Manual
2.8.4 [2-3] Timers & Counters
→ Dial / IRNA / Recall / Tone—Intercept Routing No Answer (IRNA)—Day, Lunch, Break, Night
→ DISA / Door / Reminder / U. Conf—DISA—Intercept Timer—Day, Lunch, Break, Night
2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings—Overflow No Answer—Time out & Manual
Queue Redirection—Destination-Day, Lunch, Break, Night
2.10.1 [4-1-1] Wired Extension—Extension Settings
1.9 I
Feature Manual 131