Call Splitting; Call Transfer - Panasonic KX-TAW848 Feature Manual

1.3.7

Call Splitting

Description
During a conversation, an extension user can call another extension while putting the original party on
Consultation Hold. The extension user can then alternate between the two parties and/or connect the
original party with the third party.
Conditions
• When the extension user is having a conversation with one party, the other party is in consultation hold.
(→ 1.3.15 Consultation Hold)
Operating Manual References
1.3.10 Call Splitting
1.3.8

Call Transfer

Description
An extension user can transfer a call to another extension or an outside party. The following features are
available:
Feature
With Announcement
Without Announcement
Call Transfer with Announcement is also known as Call Transfer—Screened.
Call Transfer without Announcement is also known as Call Transfer—Unscreened.
Conditions
• When an extension is transferring a party to another destination, the party will be in consultation hold
until they reach the transfer destination. (→ 1.3.15 Consultation Hold)
• If Music on Hold is enabled, music can be sent to the held party while the call is being transferred. (→
1.11.4 Music on Hold) It is programmable whether a ringback tone or music is sent to the caller.
• If the transfer destination extension has set FWD to an outside party, the call will be transferred to the
outside party. (→ 1.6.6 FWD (Call Forwarding))
• Class of Service (COS) programming determines the extensions that are able to transfer a call to an
outside party.
• Transfer Recall for Call Transfer without Announcement
If the transfer destination does not answer within the preprogrammed Transfer Recall time, the call will
be redirected to the Transfer Recall destination assigned to the extension which transferred the call. If
a Transfer Recall destination is not assigned, the call will return to the extension.
Transferring method
Transfer is completed after announcing the transfer to the destination
party.
Transfer is completed without an announcement.
After dialing the transfer destination, the originator can replace the
handset once a ringback tone is heard.
1.3 C
Feature Manual 39