Important Telephone Numbers - AT&T DataPort PCX Modem User Manual

Introduction

Important Telephone Numbers

AT&T Paradyne offers a dial-in Bulletin Board System (BBS) that
provides information on DataPort modems, including
documentation updates and software initialization strings. The
telephone number for the BBS is 1-813-532-5254.
Smith Micro Software, the maker of QuickLink II Fax, maintains
a BBS at 1-714-362-5822.
If you would like to order other AT&T Paradyne products, dial
1-800-554-4996 to talk to a sales representative.
If you wish to speak directly to a Technical Support
representative, dial 1-800-237-0016 (or 1-813-531-4373),
Monday through Saturday, between 8 am and Midnight, Eastern
time. So that we may assist you better, please have your PC and
modem powered on, and be prepared to tell us the following:
G
The model number and serial number of your modem
G
The date you purchased your modem
G
The type of PC and software you are using
Please contact Technical Support if you believe there is a flaw in
your modem.
If the modem needs to be returned within the first 30 days of
purchase, then return it to the place of purchase.
If it is necessary for you to return your modem after 30 days,
Technical Support will provide you with a Return Material
Authorization (RMA) number. Do not return a product without an
RMA number. See Step 6 of the Government Requirements and
Equipment Return section (on page E in the front of this book)
for return information.
Model Number
Serial Number
Date Purchased
1-2
Issue 2
__________________ (3705 or 3706)
__________________
__________________
July 1995