AT&T USBConnect Mercury Getting Started Manual
AT&T USBConnect Mercury Getting Started Manual

AT&T USBConnect Mercury Getting Started Manual

Usbconnect mercury

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AT &T U SB Con n ec t
M e rc ur y
Getting Started Guide

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Summary of Contents for AT&T USBConnect Mercury

  • Page 1 AT &T U SB Con n ec t M e rc ur y Getting Started Guide...
  • Page 2 Welcome to AT&T Thank you for purchasing the AT&T USBConnect Mercury. Please use either this Getting Started Guide or our web tutorial available at att.com/WirelessTutorials for the most complete and up-to-date information available to set up your device.
  • Page 3: Table Of Contents

    Table of Contents What’s in the box? Getting started Insert the SIM Card Install the software Connect to the AT&T network and access the Internet Mac OS 10.4.11 or newer Using a memory card AT&T Communication Manager Using AT&T Communication Manager Using AT&T Communication Manager for Wi-Fi To use AT&T Wi-Fi Service To connect to other networks...
  • Page 4: What's In The Box

    What’s in the box? Your package contains 3 items: AT&T USBConnect Mercury Carry Strap Getting Started Guide...
  • Page 5 What’s in the box? To get started, you need about 15 minutes and the following: AT&T USBConnect Mercury The Mercury sends and receives data between your laptop and the AT&T network. The Mercury includes the necessary software for your Windows laptop and will begin to auto-install when inserted for the first time.
  • Page 6: Insert The Sim Card

    Follow the steps below: 1. Insert the SIM Card (time required 2 minutes) Remove the cap from the end of the USBConnect Mercury. Insert the notched end of the SIM card into the top slot on the Mercury above the USB connector. Be sure to push the SIM card completely into the slot until it clicks into place and is fully inserted.
  • Page 7: Connect To The At&T Network And Access The Internet

    Once connected, the “Connect” button will change to “Disconnect” to allow you to end your session. Mac OS 10.4.11 or Newer: The AT&T USBConnect Mercury is compatible with Mac OS, but AT&T Communication Manager is not. For Mac laptops we recommend the following: Go to http://www.sierrawireless.com/support/ Select AT&T and then select Mercury, your language and operating system...
  • Page 8: Using A Memory Card

    Using a Memory Card The Mercury is built to accomodate a microSD memory card (not included in package). A memory card will allow you to store and transfer important data from one computer to another, expanding the already extensive functionality of this device. The memory card appears as a USB memory drive.
  • Page 9: At&T Communication Manager

    AT&T Communication Manager AT&T Communication Manager (ACM) is a software application that lets you control your connections to either the AT&T mobile network nationwide using the Mercury or to available Wi-Fi networks including thousands of AT&T hotspots using the built in Wi-Fi capability of your laptop.
  • Page 10: Using At&T Communication Manager

    Using AT&T Communication Manager GSM Mobile Network Interface The GSM interface allows you to control your connection to mobile networks worldwide. Wi-Fi Network Interface The Wi-Fi interface allows you to control your connections with Wi-Fi networks, including home, office, and public hotspot networks. 3G Indicator This indicator appears when the AT&T 3G network is available.
  • Page 11 Text Messages Button Click this button to read and write text messages using Communication Manager. Messages will be sent and received using your LaptopConnect wireless number. Please note that additional charges may apply for text messaging services. VPN Connection Button If you have configured Communication Manager to launch your Virtual Private Network (VPN), you may use this button to launch your VPN client.
  • Page 12: Using At&T Communication Manager For Wi-Fi

    Using AT&T Communication Manager for Wi-Fi If your laptop has an internal Wi-Fi modem or Wi-Fi capability, AT&T Communication Manager can be used to manage your connection to any home, business or AT&T hotspot. Please note that connection to AT&T hotspots requires a qualified AT&T DataConnect service plan.
  • Page 13: To Connect To Other Networks

    To Connect to Other Wi-Fi Networks: Launch ACM (you do not need to insert your Mercury). ACM will automatically identify available Wi-Fi networks. To see the list of available networks, click on the “xx Wi-Fi networks available” (below the Connect button). Select the network you prefer and click “Connect”.
  • Page 14: Getting To Know Your Device

    Getting to Know Your Device LED - Power LED - Data How To Interpret LED Color How To Interpret How To Interpret LED Color Unable to detect service Solid Solid Not powered Firmware is being updated. Blinking 3G network detected Blinking Do not remove modem.
  • Page 15: Attaching The Carry Strap

    Attaching the Carry Strap To help protect your Mercury, please keep the cap on the USB connector when not in use. A short carry strap has been included to keep everything together. It’s a good idea to thread the carry strap through the cap and modem, as shown in the illustrations.
  • Page 16: Faq

    How do I find my wireless number? If you have ACM open, go to the Help menu and select My Wireless Number. You can also find your wireless number on your sales receipt and monthly statements. What do I do if ACM says “No SIM”? Remove the Mercury from the computer and insert your AT&T SIM card.
  • Page 17 Sierra Wireless is a trademark of Sierra Wireless, Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/ or other countries. All other brand or product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
  • Page 20: Find More Information

    Call AT&T Customer Care at 800-331-0500 for assistance with your device or service. Please enter the 10-digit wireless phone number associated with your AT&T USBConnect Mercury when prompted. This will ensure you get routed to a specialized Care team. The wireless phone number associated with your Mercury can be found: ·...

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