Using The Reset Button; Resetting The Router To Factory Defaults - Arris Touchstone TG862 User Manual

Getting
Safety Started
Reset
Button
2 2 4
1/2 1 3
Telephone Ethernet
Reset USB
10/100/1000
Battery
Installation Installation
Cable Modem Start Up Sequence
DS
Flash
On
On
On

Using the Reset Button

Use the Reset button, on the back of the Telephony Gateway, to reset the modem
and perform initialization as if you power cycled the unit. You may need to reset the
Telephony Gateway if you are having problems connecting to the Internet. Using
this button will be rare.
Use a pointed non-metallic object to press this button. The photo to the left shows
the location of the Reset button. The Reset button is recessed to prevent acci-
dental resets.
The diagram on the left shows the location of the reset button.
Cable

Resetting the Router to Factory Defaults

To reset the router to factory defaults, press and hold the Reset button on the back
of the Telephony Gateway for more than fifteen seconds. This restores the wireless
setup configuration and router configuration parameters to the factory defaults. You
may need to do this if a misconfiguration has locked out all access.
Touchstone TG862 Telephony Gateway User's Guide
Ethernet
Configuration Usage
US Online
Off Off Downstream search
Flash Off Downstream found; upstream search
Downstream and Upstream found;
On Flash retrieving setup information from
cable operator
On On Ready for service
Troubleshooting Glossary
Description
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