Troubleshooting - Valcom V-AW12A Installation Manual

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Troubleshooting

What happens if I power up the clock and the clock is not moving?
The clock should move at normal speed upon power up. If it does not move at normal speed, check the battery and make sure the clock receives
power. Also, be sure to remove the pin prior to starting up the clock. If the clocks are 24 volt or 110 volt, please verify the wiring on page 7 of
this manual.
What happens if the clock does not receive the signal?
Take the clock within close proximity to the transceiver and power up the clock. If the clock is battery operated, remove the battery and put the
battery back in again.
Also, press the Transmit/Receive switch once on the clock closest to the clock that isn't working. The second hand will go to 8 notifying the user
that the clock is transmitting the signal. Then go to the clock that isn't working and press the Transmit/Receive switch twice. The second hand will
go to 4 notifying the user it is looking for the signal. This should get the signal to the clock.
If the clock does not correct, call Valcom technical support.
What happens if the clock shows the wrong time?
Move the clock to Diagnostic #1 in order to find the last time that it received the signal.
Perform a Diagnostic #3 to check the gears for the clock.
How do you know if the clock receives a good signal?
Perform Diagnostic #2. See page 16 for detailed instructions.
I have a location with a marginal signal. What should I do?
a. Try to install the transceiver in a nearby area.
b. If budget is an issue, install one (1) powered clock.
What can I do if I have a clock in a location where the distance is too far away from the last clock?
Install a repeater to give additional distance to the clock system.
Valcom, Inc.
5614 Hollins Road
Roanoke, VA 24019
540-563-2000 P.
540-362-9800 F.
www.valcom.com
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