Troubleshooting - Valcom 12” Installation Manual

Valcom 12" & 16" Wireless Clock Installation Manual
What happens if I power up the clock and the clock is not moving?
The clock should move at normal speed upon power up. If it does not move at normal speed, check the
battery and make sure the clock receives power. Also, be sure to remove the pin prior to starting up the
clock.
What happens if the clock does not receive the signal?
Take the clock within close proximity to the transceiver and power up the clock. If the clock is battery-
operated, remove the battery and put the battery back in again.
Also, press the Transmit/Receive switch once on the clock closest to the clock that is working. The sec-
ond hand will go to the forty (40) second location notifying the user that the clock is transmitting the
signal. Then go to the clock that isn't working and press the Transmit/Receive switch twice. The sec-
ond hand will go to the twenty (20) second location notifying the user it is looking for the signal. This
should get the signal to the clock.
If the clock does not correct, call Valcom technical support.
What happens if the clock shows the wrong time?
Move the clock to Diagnostic #1 in order to find the last time that it received the signal.
Perform a Diagnostic #3 to check the gears for the clock.
How do you know if the clock receives a good signal?
Perform Diagnostic #2. See page 10 for detailed instructions.
I have a location with a marginal signal. What should I do?
a. Try to install the transceiver in a nearby area.
b. If budget is an issue, install one (1) powered clock.
What can I do if I have a clock in a location where the distance is too far away from the last
clock?
Install a repeater, part number V-WMCRA, to give additional distance to the clock system.
Valcom 5614 Hollins Road Roanoke, VA 24019 Phone: (540) 563-2000 Fax: (540) 362-9800 www.valcom.com Valcom 5614 Hollins Road Roanoke, VA 24019 Phone: (540) 563-2000 Fax: (540) 362-9800 www.valcom.com

Troubleshooting

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