Error Codes; Weighing Instrument - Sartorius CH1NE Operating Instructions Manual

Error Codes

Error codes are shown on the main display. There are three types of error:
– Dynamic errors are indicated until the error is corrected, by an error code (e.g. inf 01).
– Temporary errors are indicated for 2 seconds (e.g., inf 07)
– "Fatal" errors are displayed continuously (e.g., err101) until the indicator is switched off and back on again.
Error Code
No display segments shown
-------
H
l or Err 54
Err 101 - 104
Err 320
ERR 335
Err 340
Err 341
Err 343
Inf 01
Inf 02
Inf 03
Inf 06
Inf 07
Inf 08
Inf 09
Inf 10
Inf 18
Inf 19
Inf 29
Inf 30
Inf 31
Inf 71
Inf 72
Inf 73
Inf 74
NO WP
94
Cause
No power connection
Key pressed is not currently available
Weighing capacity exceeded
Load plate/weighing pan is not on the

weighing instrument

Key is stuck
Key pressed when switching on the Combics
Operating program memory
(EEPROM) defective
Verified platform not compatible with terminal
Operating parameter (EEPROM) error
Data lost from RAM,
battery needs to be recharged
Loss of data in the memory area for transaction
numbers in external Alibi memory modules
Data output not compatible with
output format
Calibration/adjustment condition
not met, e.g.,
– the weighing instrument was not tared
– the weighing instrument is loaded
Calibration/adjustment could not
be completed within a certain time
Internal calibration weight defective
Function not allowed in weighing instruments
verified for use in legal metrology
The load on the weighing instrument
is too heavy to zero the readout
Taring is not possible when the gross weight is < zero
Tare key is blocked when there
is data in the tare memory
Preload is too light
Preload is too heavy
Minimum load not reached
BPI ID (BPI byte) in active weighing
instrument not deleted (cannot deactivate
XBPI mode in COM1)
Interface handshake not completed
Cannot store the current weight value
(e.g., if control limits are too low or too high)
Cannot store the current weight value (e.g.,
the transaction counter has reached its limit)
Data not found or unreadable
Function is blocked (e.g., menu is locked)
No weighing platform connected
Solution
Check power supply
Unload the weighing instrument
Place the load plate/weighing pan
on the weighing instrument
Release key or
Contact your local Sartorius Service Center
Contact your local
Sartorius Service Center
Connect a compatible weighing platform
Turn the weighing instrument off, then
back on again.
If this error code remains displayed, please
contact your local Sartorius Service Center
Leave the weighing instrument power
on for at least 10 hrs.
Contact your local
Sartorius Service Center
Change the configuration
in the Setup menu
Calibrate only when zero is displayed
Press ) to tare
Unload the weighing instrument
Allow the weighing instrument to warm up
again and repeat the adjustment process
Contact your local Sartorius Service Center
Contact your local
Sartorius Service Center for information on
having the settings changed
Check whether "tare/zero with power on"
is set (1.12)
Zero the weighing instrument
The data stored for the application
program (Combics 2 only) must be deleted
(clear the memory) before taring.
Define a lower value for the minimum load
(in the Application settings, under 3.6)
Restore factory settings for
device parameters in the active
weighing instrument
Send XON, CTS
None
None
Contact your local Sartorius Service Center
None
Contact your local Sartorius Service Center