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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Document 800-05662 – Rev C – 06/10...
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Revisions Date Revisions 12/09 New document to replace 800-03140—updated to firmware V3.4; replaced installation instructions for HDXWM1 Wall Mount with HDXWM2. 12/09 Corrected dome current to 1.9 A on page 27. 06/10 Note added recommending use of a 100 VA transformer.
Explanation of Symbols WARNING! The exclamation point in a red octagon is a WARNING. Failure to take or avoid a specific action could result in physical harm to a person or irreparable damage to equipment. Caution The lightning flash with arrowhead symbol within an equilateral triangle alerts the user to the presence of uninsulated dangerous voltage within the enclosure of the product that may be of sufficient magnitude to constitute a risk of electric shock to the person...
Users of the product are responsible for checking and complying with all federal, state and local laws and statutes concerning the monitoring and recording of video and audio signals. Honeywell Systems Group shall not be held responsible for the use of this product in violation of current laws and statutes.
Consider using a UPS source to ensure satisfactory performance. Using replacement parts or accessories other than the original manufacturers may invalidate the warranty. C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
In the event you have a problem with any Honeywell product, please call Customer Service for assistance or to request a Return Merchandise Authorization (RMA) number. Be sure to have the model number, serial number, and the nature of the problem available for the technical service representative.
Contents Introduction to the ACUIX PTZ Dome ....... . 17 About Using This Guide .
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Step 4: Install the Housing ......... 50 ACUIX Power Requirements ........50 Installing the In-Ceiling Housing (Hard or Dropped Ceiling).
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Turning the Pan Offset ON or OFF ....... . 79 Setting the Pan Offset.
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ACUIX Specifications and Model Numbers ..... . .115 ACUIX Dome Regulatory and Operating Specifications ......115 Housing Model Numbers and Specifications .
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide General Troubleshooting ......... 128 The Video Zooms for No Reason .
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Figures Figure 1-1 Pendant Components ........19 Figure 3-1 Pendant, In-ceiling, and Rugged Housing Interface Boards .
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Table 1-1 ACUIX Series Terminology ........20 Table 2-1 Recommended Cables and Maximum Distances .
Camera Model Dependent Features: EIS, TDN and WDR, page About Using This Guide Installation and Configuration Overview A complete ACUIX™ system installation is a multi-step process and depends on individual hardware configurations. A typical installation has these steps: Set the switches on the housing interface board.
The ACUIX Series domes include analog, fixed, IP/digital and ES versions. This guide describes the ACUIX analog PTZ dome. Depending on your particular requirements, there are also configuration options available to program and work with your ACUIX series domes including on-screen displays or RapidEye™ Digital Video Recorders (DVRs).
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide The ACUIX analog PTZ dome features include: • Housing options for both indoor and outdoor applications. Each housing contains an interface board that provides wiring for video on coax or unshielded twisted pair, and control data on shielded or unshielded twisted pair (RS485) or over coax.
Configuration Options About the On-Screen Display (OSD) Menus All ACUIX Series domes provide access to on-screen display (OSD) menus to set various display, control, diagnostic and camera parameters based on user requirements. The OSD is also where mimic tours, privacy zones, sectors, presets and preset tours are programmed.
PC and uploaded to a replacement dome if required. The ACUIX™ configuration has camera model specific parameters so the configuration uploads (retrieving data from a faulty dome) and downloads (sending data to a new dome) must be between two ACUIX™ units with the same camera model. •...
• Each preset can have a 24-character alphanumeric name. • With the ACUIX analog domes, presets are dependent on the protocol being used. • By default, the preset name/number for configured presets displays in the top left corner of the screen.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Preset Tours With preset tours the dome moves from one preset position to another. During the tour, the dome moves between presets at a set velocity (between 1 to 480 degrees per second) and stays for a specified time interval (the dwell) before moving to the next preset.
There are two uses for the Still Shot feature. • A freeze-frame of video can be made between the presets in a tour. This freezes the video while the ACUIX dome is moving. This results in an effect similar to a video switcher switching between different cameras. •...
The ACUIX domes with WDR scan each frame twice - once very quickly with a short shutter time for the bright areas and again at near normal speed with a slower shutter time for the dark areas.
The RJ45 connector located on the housing interface board is for production use and permits the firmware updates using a crossover cable and a PC. Honeywell recommends you DO NOT connect your network to the RJ45 connector. It does not damage the dome, but may negatively affect the network.
Installation Preparation General Cautions and Notes for All Cable Installations Caution • Faulty cable or wiring can cause all domes to fail or malfunction. • If several domes are powered from a single power source (multiple tap) and noise is experienced on the UTP video output or coax video, then an isolated power supply should be used to correct the problem.
10,000 feet (3048 meters) (Alarm) Power Distances and Supplies The indoor ACUIX requires a 24 VAC power supply at 1.9A, measured at the dome. The outdoor ACUIX requires a 24 VAC power supply at 2.5A, also measured at the dome. Note For optimum ACUIX performance, use a dedicated 24V 100 VA transformer wherever possible.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Video Coaxial Cable Table 2-4 Typical 75 Ohm Coaxial Cable Specifications Type Conductor Outer Application Diameter North America RG11 1/1.63 mm 10.3 mm Used for long drops and underground, also available in...
Installation Preparation Coax Control The ACUIX domes support telemetry control over coaxial cable. The dome must be set to VCL UTC for coaxial telemetry. Up-the-coax operation of up to 1000 feet (300 meters) is possible with the appropriate coaxial cable.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Installation Note Review Installation Preparation, page before continuing. In this section: • Installation Warnings and Cautions, page • DIP Switch Default Settings and Locations, page • Step 1: Set the Switches on the Housing Interface Board, page •...
Installation Caution • To make good wire contact and ensure the wire does not short to adjacent wires, fully insert the wire in the hole on the terminal strip. • A good earth ground must be connected at J1, pin 2. Surge suppression is not provided if the unit is not connected to a good earth ground.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Table 3-2 Typical DIP Switch Settings by Protocol Protocol Baud and Parity SW6 - Baud and Parity Settings SW5 - Protocol Settings Description Intellibus™ 38400 baud, no parity OFF ON...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Setting the RS485 Control Data Termination (SW1) About RS485 Termination Caution For the RS485 daisychain wiring, the data cable shield should be carried through all units by connecting the cable shields together. Connect the cable shield at the control unit.
Installation Figure 3-4 RS485 Daisychain Wiring: Controller in the Middle Domes 3 to 31 Not terminated SW1 ON SW1 OFF SW1 ON Dome 1 Dome 2 Last dome Control equipment Terminated Not terminated Terminated How to Set the RS485 Control Data Termination Locate SW1 on the housing interface board.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Video Over Unshielded Twisted Pair: UTP Video Enabled Caution The video on the UTP wire cannot be daisychained. If the UTP option is selected, the video is run on UTP wire and the BNC connector is not used.
(1) Circuit Board and Switch Locations (2) DIP Switch Example Printed circuit board location SW1, 2, 3, and 4 dome address (PCB) on top of the scan assembly settings (for ACUIX analog only) Scan assembly (includes camera) Example of a SW6 DIP switch setting...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Setting the Baud Rate, Parity and Protocol (SW5 and SW6) Caution Leave SW5-8 ON. Setting the DIP switch SW5-8 to OFF enables a user to change the address, protocol, baud rate and parity from the OSD menu (which is not recommended with most installations).
Installation Table 3-6 DIP Switch SW6 Baud Rate and Parity Settings Baud Rate Baud Rate Switch Position Parity Switch Other* and Parity Position Values 1200 2400 4800 9600 19200 38400 57600 115200 None Even * The defaults for SW6-7 and SW6-8 are OFF. Setting the Dome Address (SW1 to SW4) Caution Each dome requires a unique address between 0000 and 9999.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Note If the dome is set to address 0000, it responds to control commands for any address. For example, if an operator sends control commands to address 0002, the dome that has the address 0000 performs the same commands.
Installing a Wall Mount and Optional Pole or Corner Adapters The wall mount is designed specifically for the ACUIX dome and can be mounted directly to a vertical load-bearing surface. It supports up to 25 pounds (11.7 kg). The optional corner and pole adapters can be used with the wall mount or with the rugged bracket.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Corner Adapter Secure the corner bracket using hardware specifically designed for the surface/material. The bracket has eight 0.39” (10.0 mm) holes; four on each side. Figure 3-9. (Optional) If you are installing with a corner or pole adapter, line up the hole pattern on the wall mount with the hole pattern on the corner or pole adapters.
Installation Figure 3-9 Corner Adapter Dimensions 90 degrees 3.54" (90 mm) 6.3" (160 mm) 1" (25.4 mm) diameter 0.39" (10 mm) diameter (x8 through) Align the mounting holes on the wall mount with the holes on the corner bracket, as required. Installing a Parapet or Roof Mount Note The parapet and roof mount is designed to install a dome on the inside of a...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Figure 3-10 Parapet and Roof Mount Parts and Dimensions Nut and socket Mounting arm (2 pc) Coupling (x1) Base plate (x1) Support angle (x2) Bracket angle (x1) Hexagon head bolt, nuts and spring...
Installation Figure 3-11 Ceiling Mount Dimensions 5.51” (140.0 mm) PF 1.5” 0.47” (12.0 mm) diameter Installing the Rugged Dome Bracket and Adapters Note If you are using the optional pole or corner adapters, also see Figures 3-8 respectively. Use the hole pattern on the bracket to drill holes in the wall, ceiling or roof. Use the appropriate hardware for the mounting surface.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Note To change the bracket orientation, loosen and remove the two bolts that secure the bracket to the housing and slide the bracket along the slot to remove it from the housing.
1.7" (44 mm) Step 4: Install the Housing ACUIX Power Requirements • Each ACUIX requires a 24 VAC ± 10% power source measured at the housing. • For outdoor installations, ensure a 24 VAC at 2.5A power source is available. •...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Installing the In-Ceiling Housing (Hard or Dropped Ceiling) Note The in-ceiling housing field wiring access hole is 1.039 in (26.4 mm) in diameter and accepts ¾ in electrical fittings. The following explains how to install into a dropped (false) ceiling or a hard ceiling. For dropped ceiling installations, use a separately ordered ceiling plate (Honeywell part number 517082-7130).
Installation Figure 3-15 Dropped Ceiling Housing with Ceiling Plate Dropped ceiling grid supports Dropped ceiling plate (shaded) Dropped ceiling tile Lower dome after installation Select the location for the housing. Using the supplied template, cut a 7 5/8” (193.8 mm) diameter hole in the ceiling. If the ceiling is drywall or plaster, it is recommended to seal the entire perimeter of the hole with tape or plastic channel to prevent dust and debris from falling into the dome.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Installing the Indoor and Outdoor Pendant Housing Figure 3-16 Indoor Pendant Housing Threaded nipple If not already done, route the field wiring: • Through the housing mount, then • Through the field wiring access hole in the housing, and then •...
Installation Place the supplied gasket between the hole in the housing and the conduit fitting to prevent leakage. Tighten the conduit nut to ensure it is water tight. Secure the housing to the mounting bracket, previously installed to a ceiling support structure or wall support structure using the appropriate hardware for the mounting surface.
Installation Connecting the Wiring Note Use the above tables and figures as references during installation. Route the field wiring ((data, power, video, contact): Through the field wiring access hole in the housing, and Through the access hole in the interface board installed in the housing. Note At the appropriate time during the installation, ensure the field wiring access hole is sealed to prevent anything from getting inside the housing.
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Loosen the screws on the terminal strip and insert the 24 VAC power wires, data wires, video wires (if UTP is selected) and contact wires in the correct positions on terminal strips J1, J4, J6, and J7.
Installation Step 6: Install the Scan Assembly into the Housing Note Scan assembly installation is the same with all housing types. Carefully remove the plastic lens cap from the scan assembly. Do not touch the lens. Rotate and line up the scan assembly yellow label to the mounted housing yellow label.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Step 7: Install the Lower Dome onto the Housing Installing the In-Ceiling Lower Dome 1.Clip the lanyard to the mounting post inside the housing. Align the lower dome tab hooks with the three mounting posts on the housing.
Installation Figure 3-23 Lower Dome with Lanyard Attached to Pendant Housing O-ring on lower dome Lanyard Installing the Rugged Lower Dome Clip the lanyard on the housing to the mounting post on the lower dome. Align the four screw holes on the lower dome with the four holes on the housing. Press the lower dome into the housing and turn the security screws using the special hex key provided.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Step 8: Configure the Dome Complete these steps: Review Before You Begin Configuring on page 63. If applicable, continue setting up and configuring other custom settings including camera specific configurations, mimic tours, presets, privacy zones and preset tours using the on-screen display (OSD) and controller.
IntelliBus™ protocol In general, protocols allow cross compatibility between products and manufacturers. Because the ACUIX™ dome is designed to work with a variety of controllers, Digital Video Recorders (DVRs) and other hardware, deciding what protocol to use when setting up a system is challenging.
Confirm there is manual control of the dome using the controller. To manually control an ACUIX™ and pan, tilt, zoom, focus, and iris, the address must be selected as the control dome. If the dome ID is turned on in the Display Options menu, the letter M is displayed on the monitor.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Table 4-1 Display Options at Dome Power Up When the dome first Then powers up Start up screen text The startup screen msg is the protocol, baud rate, parity, data bits, camera model, and firmware release dates and versions display on the monitor.
Note If the pan and/or tilt functions of the ACUIX™ are reversed through the on-screen setup menus (Pan Reverse or Tilt Reverse is enabled), joystick up performs tilt down, joystick down performs tilt up, joystick left performs pan right and joystick right performs pan left.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Table 4-2 HJZTP Controller Functions Button mode Press to toggle between DVR and MUX modes. To toggle between PTZ mode ON and OFF, press and hold Fn, then press the mode button to select PTZ.
Before You Begin Configuring Note The text displayed on the OSD with MAXPRO-mode is a shortened version of the descriptions in Table 4-3. Various presets are available for programming with all protocols with exceptions as noted. Table 4-3 Special Presets Based on Protocol Preset Function Protocol...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Table 4-3 Special Presets Based on Protocol Preset Function Protocol Toggles between standard operation and NightShot mode (camera dependent) Toggles between freezing and unfreezing the video (camera dependent) •...
Before You Begin Configuring Opening the OSD with Special Preset 90 Note To access any preset (special or programmed) press [preset number] Preset button on the controller. Enter a password or skip to step 2. If prompted, enter the 4-digit PIN (the default is 1000) to log in as User Level 1. Move the joystick up or down to select numbers for each digit.
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide To exit or escape from a menu (VCL): The monitor displays press Iris Close. Press Iris (-). In VCL protocol, press Iris (+) to open a menu and Iris (-) to close a Iris open menu.
Configuration In this section: • Opening and Displaying the OSD Camera Menu, page • Configuring Display Settings, page • Configuring the Pan, Tilt and Zoom (PTZ) Dome Settings, page • Configuring the Image Quality and Video Display Settings, page • HDXG Cameras: Configuring Camera Settings, page •...
Configuration Figure 5-1 On Screen Display (OSD) Menu Tree ACUIX OSD Menus 1. Language English (default), Spanish (Español), Polish (Polski), German (Deutsch), Italian (Italiano), French (Francais), Dutch (Nederlands), Czech 2. Display Options 3. Control Options 4. Diagnostic Options 5. Camera Options 6.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Configuring Display Settings Note This section also includes Enhanced Features menu options. Note Remember you access the OSD by pressing 90 Preset. Task/Action (with Default) Notes Changing the On-screen Language ...
Configuration Task/Action (with Default) Notes Changing Dome (Camera) Name/Msg Loc (Location) Select 2 Display Options 6 Change Camera Name Loc See Note 1 page Depending on the protocol, use either arrows or the joystick to move the text up or down the monitor to position as required. Displaying Crosshairs ...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Task/Action (with Default) Notes Setting the Time Select 7 Enhanced Features 5 Time and Date Settings 4 Change Time Enter the new time in HH:MM:SS (hours:minutes:seconds) format.
Configuration Configuring the Pan, Tilt and Zoom (PTZ) Dome Settings Note Remember you access the OSD by pressing 90 Preset. Task/Action (with Default) Notes Turning the Pan and Tilt Speed Range (PASS) ON and OFF Select 3 Control Options 1 PASS ON (default) or OFF.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Task/Action (with Default) Notes Turning the -5 Tilt Limit ON or OFF Select 3 Control Options 4 Set Pan and Tilt Options Allows the camera to tilt 5 degrees above ...
Configuration Task/Action (with Default) Notes Turning the Start Up State Restore ON or OFF Select 3 Control Options 4 Set Pan and Tilt Options Pan Offset 7 Startup State Restore Select • OFF (default). • ON to set the dome to return to the state of operation at the last loss of power.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Task/Action (with Default) Notes Changing the Auto Focus Mode Select 3 Control Options 6 Auto Focus Minimum focus distance is set at 3.3 ft (1.0 meter) from the camera lens in both Select: manual and automatic focus mode.
Configuration Task/Action (with Default) Notes Setting the Exposure Level Select 5 Camera Options 2 Exposure Control Available with all camera models. This Exposure Level. explains the steps for HDXA, HDXJ and HDXF. For HDXG cameras, go to the next Select a number, where: section.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Task/Action (with Default) Notes Turning NightShot (TDN) ON or OFF Set NightShot to MAN mode. Available with camera models HDXJ, HDXF and HDXG (NOT HDXA). Select 5 Camera Options 3 NightShot Control ...
Configuration Task/Action (with Default) Notes Selecting the High or Low Light WB Mode Select 5 Camera Options 4 White Balance Available with camera models HDXA, HDXJ and HDXF (NOT HDXG). • 1 High Light WB Mode • 2 Low Light WB Mode Select: •...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Task/Action (with Default) Notes Setting the Red and Blue Gain Turn Manual White Balance ON. Available with all camera models. Select 5 Camera Options 4 White Balance For models HDXA, HDXJ and HDXF, the menu selection is 6 Red Gain and 7 Blue •...
Image stabilization is enabled Motion detection is disabled. Interlace scanning is enabled Wide Dynamic Range (WDR) and motion detection are disabled. Wide Dynamic Range (WDR) Interlace scanning must be disabled and the is enabled ACUIX must be in auto iris mode.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Task/Action with Default (HDXG Camera Models Only) Notes Setting the Auto AE Mode Select 5 Camera Options 2 Exposure Control 1 Auto The controller and the camera must be in AE Mode.
Configuration Task/Action with Default (HDXG Camera Models Only) Notes Setting the Slow AE Response Select 5 Camera Options 2 Exposure Control 4 Slow This feature can be used to slow down the AE Response. Auto Exposure (AE) response speed when the camera reacts to momentary Set the adjustment range, from the normal 1 time (default, to abrupt changes in brightness in the video...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Task/Action with Default (HDXG Camera Models Only) Notes OR, set 1 FNR Mode to Manual to set the FNR level from 0 (weak) to 16 (strong). Changing the Exposure Level ...
Configuration Task/Action with Default (HDXG Camera Models Only) Notes Setting the Auto Slow Shutter Limit Select 5 Camera Options 3 Video Setup 5 Auto Slow HDXG cameras only. Shutter Lim. Select NTSC options: 1/60, 1/30, 1/15, 1/8, 1/4 (default), 1/2 Turning Wide Dynamic Range (WDR) ON or OFF Ensure Auto Iris Mode is ON.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Configuring Contacts/Alarms Note The terms contact and alarm are used interchangeably to mean the same thing. Alarm is currently displayed on the OSD, although contact is a better description since it is not an audible alarm but a change in electrical state to the contacts resulting in a programmed response.
Configuration Task/Action with Default Notes Programming Contacts Select 3 Control Options 3 Program Alarms 1 Program If preset 1 is entered, but not pre programmed, PS = Does Not Exist Alarms. displays. If a preset is reserved for a Locate and select the contact number (for example, 1) to set.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Task/Action with Default Notes Auto Acknowledging a Contact Select 3 Control Options 3 Program Alarms 3 Enable Auto Ack (Alarm Acknowledge). When you set the Alarm Auto Ack status to Disabled, the active alarm waits for manual acknowledgement.
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Configuration Task/Action with Default Notes Note When Alarm Overwrite is set to OFF, Option 6 changes to NA as shown below. Note As of V3.2, an IntelliBus Alarm Status message is automatically transmitted to the IntelliBus whenever there is a change in the Alarm status.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Configuring the Controller Settings - Pan and Tilt Reverse Note Remember you access the OSD by pressing 90 Preset. Task/Action (with Default) Notes Turning the Pan Reverse ON or OFF ...
Configuration Configuring the Lift and Gain Settings and PWM Also see Step 1: Set the Switches on the Housing Interface Board on page 36. Note Remember you access the OSD by pressing 90 Preset. Task/Action (with Default) Notes Turning the Video Gain/PWM ON or OFF ...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Configuring Mimic Tours Caution Continuous mimic tour operation (no times with zero motion and auto focus set on pan, tilt, and zoom) is not recommended. Continuous operation results in increased zoom lens wear and maintenance expense.
Configuration Configuring Default Functions: Presets and Tours Note Remember you access the OSD by pressing 90 Preset. Task/Action (with Default) Notes Setting the Default Function Values 1. Select 3 Control Options 5 Set Default Function enter If the function is programmed, the text values into each field as required: displays.
If an operator runs a preset tour continuously, the dome goes from the last preset to the first preset. The amount of time the ACUIX™ takes to go to each preset depends on the programmed velocity and the distance to the next preset’s pan and tilt coordinates.
Configuration Task/Action with Default Notes Programming Preset Tours Select 6 Function Programming 2 Program a Preset Tour. Inserting presets: To insert a preset between presets, position the cursor on Select a preset tour NUM (number) to program. the second preset and press Focus (+) Select each Preset already programmed to use in the preset to insert a line.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Task/Action with Default Notes Running Preset Tours Using Special Presets 87-89 Select the applicable special preset number: • Preset to run preset tour 1. • Preset to run preset tour 2.
Configuration Configuring Privacy Zones Note Remember you access the OSD by pressing 90 Preset. Note Note the following when configuring privacy zones: • When a dome is powered up, it automatically starts to find home. When a privacy zone is enabled, no video is shown during this process and privacy zones are not recognized until the dome reaches home.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Table 5-6 Privacy Zone Functions Task/Action (with Default) Notes Programming a Privacy Zone Position the dome so the area to be covered by the privacy This menu is available only when using zone is on the monitor.
Configuration Table 5-6 Privacy Zone Functions Task/Action (with Default) Notes Enabling or Disabling Privacy Zones (PZ) Select 6 Function Programming 3 Privacy Zone Options 2 Enable/Disable PZ Navigate to the Enabled column and select Y (yes) for enable •...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Configuring Sectors Note Remember you access the OSD by pressing 90 Preset. Task/Action (with Default) Notes Programming a Sector Select 2 Display Options 2 Sectors ON to turn on the This menu is available only when using Sector title display.
Configuration Task/Action (with Default) Notes Viewing a List of Sectors • Select 6 Function Programming 4 List PS/PT/Sectors The list is generated on screen of all Sectors. programmed sectors Deleting a Sector Select 6 Function Programming 7 Delete Existing programming does not have to PS/PT/MT/Sectors.
System Administration and Equipment Handling In this section: • Working with Passwords and PINs, page • Restoring Default Settings or Resetting the Dome or Lens, page • Resetting the Scan, Dome or Camera, page • Changing Dome Address, Protocol, Parity or Baud Rate, page •...
Preset. An encrypted PIN number displays on the monitor. Write down the number. Contact Honeywell Technical Support to recover the actual PIN. Resetting a Privacy Zone Password (Diamond or IntelliBus Only) Note Up to a 24-alphanumeric characters can be programmed as a password. The default password is a blank line.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Restoring Default Settings or Resetting the Dome or Lens There are two types of factory defaults that can be restored either directly on the dome via the OSD Diagnostic Options menu or using a DIP switch. There is an important distinction between the two.
System Administration and Equipment Handling Resetting the Scan, Dome or Camera Resetting the Scan and Dome Note Resetting the dome is the same as cycling the power to the dome. It does not restore the factory defaults but preserves all of the dome setup information. After you select this menu option, there is no warning before the reset begins.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Changing the Address, Protocol, Parity or Baud Rate Using the OSD Caution Changing these settings can cause loss of communication between the controller and the dome. Do not go above the limit of the controller as this Access to the OSD Is determined by the DIP switch SW5-8 setting.
System Administration and Equipment Handling Enabling and Disabling the Broadcast Command Receive Mode To enable the Broadcast Command Receive Mode, select 73 Preset. The message BROADCAST RX MODE ON displays on the monitor for a few seconds. Also, the letter B is displayed at the end of the dome label (e.g. CAM-0001 M B). Complete the required commands to all the enabled domes.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Handling and Cleaning the Scan Assembly and Lens WARNING! To avoid damage to the static sensitive receiver and power supply boards, leave the scan assembly inside the pink, static dissipating bag it was shipped in until the time of installation.
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System Administration and Equipment Handling...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide ACUIX Specifications and Model Numbers In this section: • ACUIX Dome Regulatory and Operating Specifications, page • Housing Model Numbers and Specifications, page • Scan Assembly Model Numbers and Camera Specifications, page •...
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Auto 180 degrees Auto flip rotates the dome 180° at the bottom of tilt travel. Protocols Supports all Honeywell protocols: IntelliBus™, Diamond, VCL protocols and MAXPRO mode and emulates Pelco P, Pelco P_AD, Pelco D and Pelco D_AD protocols. Three programmable actions after a Dome goes to a preset location chosen by the user.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Housing Model Numbers and Specifications New indoor and outdoor pendant housings are being phased into the ACUIX Series product line. All new model numbers have the suffix V2 added to the end of the original...
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ACUIX Specifications and Model Numbers Table A-4 Housing Specifications Specification Indoor Pendant Outdoor Pendant In-ceiling Rugged Housing Housing Housing Lower Dome Material Polycarbonate Polycarbonate Polycarbonate Polycarbonate Mounting Method 1.5” NPT 1.5” NPT Three retractable Mounting bracket tabs recessed into the housing flange...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Scan Assembly Model Numbers and Camera Specifications Table A-5 Scan Assembly Model Numbers with Camera Type Camera Type Scan Assembly Model Camera Description Camera Model HDCAN0000 18X Color, 470 TVL...
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ACUIX Specifications and Model Numbers Table A-7 Camera Specifications (cont’d) Camera Model HDXA HDXJ HDXF HDXG Digital zoom 216X total zoom 216X total zoom 312X total zoom 420X total zoom Note Limited to 2x when in the EIS mode Angle of view 48°...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Lower Dome Model Numbers and Specifications New indoor and outdoor pendant housings are being phased into the ACUIX Series product line. All new model numbers have the suffix V2 added to the end of the original...
ACUIX Specifications and Model Numbers Table A-9 Lower Dome Light Loss Specifications Dome Color Light Loss Clear None Smoked Approximately 1/2 f-stop Chrome Mirrored Approximately 2 f-stop Gold Mirrored Approximately 2 f-stop Mount Specifications Table A-10 Pendant Ceiling, Parapet and Wall Mount Specifications...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Factory Defaults Where applicable, the following lists the configuration and installation factory defaults. For the different camera models (HDXA, HDXJ, HDXF and HDXG) it is noted where it is different. Some OSD menu items do not have factory defaults and these are not listed.
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ACUIX Specifications and Model Numbers Table A-11 ACUIX Factory Defaults Menu/Feature Factory Default Shutter speed for low light 28 db HDXA/HDXJ/HDXF:NTSC 1/30s; PAL: 1/25 s HDXG: not available HDXG Cameras Only • Manual AE mode: Iris • Exposure level: 91 •...
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Table A-11 ACUIX Factory Defaults Menu/Feature Factory Default Time display Time format 24 hour Vertical phase edge disabled Passwords PIN (user or privacy zone) 1000 Administrator login screen Password blank line, press enter...
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ACUIX Specifications and Model Numbers...
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Troubleshooting Prior to calling Honeywell technical support, refer to the following for possible solutions to troubleshoot your installation and configuration. See the back cover of this guide to contact the Honeywell Video Systems technical support team in your area.
Troubleshooting General Troubleshooting No Video ❐ Check that the power supply voltage is within the operating specifications for your camera model ❐ Connect a video monitor directly to the dome video output cable to eliminate video problems that could be caused by other equipment such as video switches.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide The Lens is Out of Optical Focus Caution Use extreme caution when cleaning the lens and dome so you do not scratch the optical surfaces. Verify the lens cap is not on the camera. A translucent cap may be in place and could blur the video if not removed.
Checking the DVR Protocol Matches the Dome Protocol Honeywell DVRs must be configured to use the protocols in the following table to ensure the dome functions correctly. Use the following table and figures to troubleshoot these types of installations.
ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Figure B-1 HRXD Embedded DVR with an HJZTP Controller MAXPRO-mode, VCL or Diamond Protocol Diamond or VCL Protocol (compatible Data with MAXPRO-mode) Coax HJZTP Controller HRXD DVR Figure B-2 RapidEye or Fusion PC based DVR...
Troubleshooting Using Diagnostic Options to Troubleshoot Task/Action (with Default) Notes Displaying Voltages Select 7 Enhanced Features 6 Display Supply Voltages. The dome monitors the 15V supply used The supply versus actual levels of the monitored power supplies are to operate the camera and the 3.3V displayed.
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Task/Action (with Default) Notes Select 2 Clear Error Logs. All error counts in the error log table are set to zero. Select 3 Run Diagnostics. Run Diagnostics allows you to see if the dome has found Home or to check the •...
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide Index blue gain Numerics BNC connector 29, 36, bracket, rugged 10BaseT / 100BaseT network cables broadcast command 68, 24 VAC power supply 29, 34, -5 degree tilt limit 75 Ohm coaxial cable...
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changing deactivating, NightShot auto focus mode default camera name/msg location factory settings 123–125 digital zoom mag function, setting HDXG cameras deleting chroma level mimic tours exposure level presets or preset tours max AGC level privacy zones OSD language sectors pan and tilt speed diagnostic options menu 132–133 PINs...
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide editing HDXA camera menu 80–86 mimic tour coordinates preset tours digital zoom magnification and speed priority order, privacy zones exposure level E-flip, setting gain setting/shutter speed EIS 24, 86, 90,...
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horizontal resolution listing housing interface board layout presets or tours housing, seal field wiring access hole sectors HRXD DVR humidity maintenance, equipment mask, privacy zones illumination matrix switcher image sensor maximum distances, cables image stabilization 86, MAXPRO-mode in-ceiling controller menu, exiting housing, installing 51–52 controllers and...
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide power camera options menu 20, 80–86 cables control options menu 78–81 isolated supply diagnostic options menu 132–133 supplies display options menu 75–76 wiring enhanced features menu 76–77 preparing for cable installations 27–32...
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RS485 star wiring data communication start up screen msg data wiring start up state restore termination 34, still preset twisted pair telemetry still shot rugged StillShot 86, bracket, installing stopping housing, installing mimic tours lower dome, installing preset tours run time counter surge suppression running switches...
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ACUIX™ PTZ High Speed Analog Dome Installation and Configuration Guide wiring cables 29, installing 56–57 definition RS485 video enabled seal field access hole video gain and lift 39, video inverted video output wiring zoom speed VCL protocol controller menu, exiting...