CyberData 011097 Operation Manual
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CyberData 011097 Operation Manual

Voip v2 loudspeaker amplifier (poe)
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The IP Endpoint Company
VoIP V2 Loudspeaker
Amplifier (PoE)
Operations Guide
Part #011097
Document Part #930362N
for Firmware Version 6.5.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company VoIP V2 Loudspeaker  Amplifier (PoE) Operations Guide Part #011097 Document Part #930362N for Firmware Version 6.5.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Revision 930362N, released on December 10, 2014, corresponds to firmware version 6.5.0 and has the following changes: • Updates Figure 2-6, "Using the Amplified Outputs—Low Power Mode". • Updates Figure 2-7, "Using the Amplified Outputs—High Power Mode". Operations Guide 930362N CyberData Corporation...
  • Page 4 Browsers Supported The following browsers have been tested against firmware version 6.5.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 930362N CyberData Corporation...
  • Page 5 This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Operations Guide 930362N CyberData Corporation...
  • Page 6 Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT CyberData Corporation 930362N Operations Guide...
  • Page 7 Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930362N CyberData Corporation...
  • Page 8 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 930362N CyberData Corporation...

  • Page 9: Table Of Contents

    C.3 Contact Information ........................67 C.4 Warranty ..........................68 C.4.1 Warranty & RMA Returns within the United States ............68 C.4.2 Warranty & RMA Returns outside of the United States ..........69 C.4.3 Spare in the Air Policy ....................69 Operations Guide 930362N CyberData Corporation...
  • Page 10 C.4.4 Return and Restocking Policy ..................69 C.4.5 Warranty and RMA Returns Page ................69 Index Operations Guide 930362N CyberData Corporation...

  • Page 11: Chapter 1 Product Overview

    1 Product Overview The CyberData SIP-enabled VoIP V2 Loudspeaker Amplifier (PoE) provides an easy method for implementing an IP-based overhead paging system for both new and legacy installations. With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard Horn speaker and supports a line-out connector for connection to an external amplifier.

  • Page 12: Typical System Installation

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930362N CyberData Corporation...

  • Page 13: Product Features

    Direct speaker drive • User-uploadable tones • Simultaneous SIP and Multicast • Autoprovisioning • Line-In capability • Nightringer (can use outbound proxy) • Weather-resistant NEMA enclosure • Multiple credentials for registering with multiple SIP servers Operations Guide 930362N CyberData Corporation...

  • Page 14: Supported Protocols

    • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the Loudspeaker Amplifier for the supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930362N CyberData Corporation...

  • Page 15: Product Specifications

    Line In: Input Signal Amplitudes 2.0 VPP maximum Input Impedance 10k Ohm Line Out: Output Signal Amplitudes 2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.5% maximum Output Impedance 10k Ohm Part Number 011097 Operations Guide 930362N CyberData Corporation...

  • Page 16: Dimensions

    1.7 Dimensions Figure 1-3. Dimensions...

  • Page 17: Chapter 2 Installing The Voip V2 Loudspeaker Amplifier

    Table 2-1. Parts List Quantity Part Name Illustration Loudspeaker Amplifier Assembly Enclosure Installation Quick Reference Guide Loudspeaker Amplifier Mounting Accessory Kit, RoHS  (part #071057A) which includes: (3)Plastic Ribbed Anchors (3) #6 Sheet Metal Screws Operations Guide 930362N CyberData Corporation...

  • Page 18: Loudspeaker Amplifier Setup

    Installing the VoIP V2 Loudspeaker Amplifier Loudspeaker Amplifier Setup 2.2 Loudspeaker Amplifier Setup Set up and configure each Loudspeaker Amplifier before you mount it. CyberData delivers each Loudspeaker Amplifier with the factory default values indicated in Table 2-2: Table 2-2. Factory Default Settings—Default of Network...

  • Page 19: Loudspeaker Amplifier Components

    Status LED (GREEN) A steady LED confirms that the Loudspeaker Amplifier is oper- ational. The LED will blink during a page when it is online. Network Activity LED (GREEN) Network Link LED (GREEN/YELLOW) Speaker Volume Operations Guide 930362N CyberData Corporation...

  • Page 20: Loudspeaker Amplifier Nema Box Components

    2.2.2 Loudspeaker Amplifier NEMA Box Components Figure 2-5 shows all of the NEMA box components of the loudspeaker amplifier. Figure 2-5. Loudspeaker Amplifier Components—AC powered DIP Switches RTFM Switch Ethernet Connection LEDs Volume Speaker Connection Operations Guide 930362N CyberData Corporation...

  • Page 21: Connecting The Loudspeaker Amplifier

    Standard 1 Speaker Configuration (802.3af mode) 8 Ohms Use 16 gauge wire coming out of screw terminals. Note: The maximum wire length from the amplifier to the speaker should not be more than 25 feet. 16 gauge wire Operations Guide 930362N CyberData Corporation...
  • Page 22 8 Ohms 8 Ohms 16 gauge wire 25 feet maximum distance 2 speakers in parallel (4 Ohm total) Twist wire nuts Note: Use wire nuts to connect wire from the speakers to 16 gauge wire. Operations Guide 930362N CyberData Corporation...

  • Page 23: Loudspeaker Amplifier Dip Switches

    Force high gain amplifier. If set to high power, the unit will not power ON with 802.3af compliant switch. You must use a power injector in this mode (CyberData part number 010867A). Table 2-5. DIP Switch 2 Settings DIP Switch Setting Description Manual Vol.

  • Page 24: Voip V2 Loudspeaker Amplifier System Installation And Connection Options

    Figure 2-12. Line-In Connection When line-in is enabled on the V2 Amplifier, the audio received from the line-in Line Plug connection will be played to the speaker(s) and line- out connection as the low- Amplifier est priority audio. Operations Guide 930362N CyberData Corporation...
  • Page 25 (up to 25 watts) Figure 2-14. Speaker Out Connection 802.3af Compliant Ethernet Switch High Power PoE Switch PoE Injector (High power mode with Injector) 011068 Loudspeaker VoIP Phone IP PBX Server Loudspeaker Amplifier (up to 25 watts) Operations Guide 930362N CyberData Corporation...

  • Page 26: Loudspeaker Amplifier Jumpers

    JTAG Interference—Factory Only Console Port—Factory Only 2.2.7 Ethernet Connection Table 2-7 for details about the Loudspeaker Amplifier connection. Table 2-7. Loudspeaker Amplifier Connection Connection Connection Details Location Ethernet Use a RJ 45 cable. VoIP V2 Loudspeaker Amplifier Operations Guide 930362N CyberData Corporation...

  • Page 27: Loudspeaker Type

    Installing the VoIP V2 Loudspeaker Amplifier Loudspeaker Amplifier Setup 2.2.8 Loudspeaker Type Using the amplified output, the CyberData VoIP V2 Loudspeaker Amplifier supports the 011068 Loudspeaker or equivalent unamplified loudspeaker. Figure 2-16. 011068 Loudspeaker 2.2.9 Cabling/Wiring Using the amplified output, you may connect a 011068 loudspeaker or equivalent unamplified speaker to a Loudspeaker Amplifier with good quality speaker wire that is 16 gauge and limited to 25 feet in length.

  • Page 28: Confirm Operation

    Green The Activity LED blinks to indicate network traffic. Figure 2-17. Loudspeaker Amplifier LEDs—Power and Link Power LED (blue/green) Link LED (green/yellow) Figure 2-18. Loudspeaker Amplifier LEDs—Status and Activity Status LED (green) Activity LED (green)(yellow) Operations Guide 930362N CyberData Corporation...

  • Page 29: Confirm The Ip Address And Test The Audio

    2.2.12 Adjust the Volume There are two ways to adjust the volume for the Loudspeaker Amplifier: • Speaker Volume (0-9) setting on the Device Configuration page • The external Volume dial on the Loudspeaker Amplifier face Operations Guide 930362N CyberData Corporation...
  • Page 30 2. Turn the external Volume dial (Figure 2-20) on the Loudspeaker Amplifier face. Note For the lineout volume, the volume is fixed and the volume control is adjusted through an external amplifier. Figure 2-20. External Volume Dial External volume dial Operations Guide 930362N CyberData Corporation...

  • Page 31: Configure The Loudspeaker Amplifier Parameters

    Table 2-9. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930362N CyberData Corporation...

  • Page 32: Loudspeaker Amplifier Web

    Link to the Sensor Configuration page. Link to the Multicast Configuration page. Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. Operations Guide 930362N CyberData Corporation...

  • Page 33: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available on the VoIP V2 Loudspeaker Amplifier product page at: http://www.cyberdata.net/support/voip/discovery_utility.html...
  • Page 34 Configure the Loudspeaker Amplifier Parameters 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-21): Web Access Username: admin Web Access Password: admin Figure 2-21. Home Page 097000001 Operations Guide 930362N CyberData Corporation...
  • Page 35 Shows the current status of Backup Server 2. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930362N CyberData Corporation...

  • Page 36: Configure The Device Parameters

    Installing the VoIP V2 Loudspeaker Amplifier Configure the Loudspeaker Amplifier Parameters 2.3.3 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2- Figure 2-22. Device Configuration Page Operations Guide 930362N CyberData Corporation...
  • Page 37 Note: If the test audio button is pressed while music is playing via the Enabled Line In feature, the music will be muted during the test audio message. Operations Guide 930362N CyberData Corporation...
  • Page 38 Click on the Test Relay button to do a relay test. Click on the Reboot button to reboot the system. Note You can change the Speaker Volume without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 930362N CyberData Corporation...

  • Page 39: Configure The Network Parameters

    Installing the VoIP V2 Loudspeaker Amplifier Configure the Loudspeaker Amplifier Parameters 2.3.4 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-23). Figure 2-23. Network Configuration Page Operations Guide 930362N CyberData Corporation...
  • Page 40 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930362N CyberData Corporation...

  • Page 41: Configure The Sip Parameters

    2.3.5 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-24). Note For specific server configurations, go to the IP-PBX Server Compatibility page at: http://www.cyberdata.net/support/server/index.html Figure 2-24. SIP Configuration Page Operations Guide 930362N CyberData Corporation...
  • Page 42 (default is 120 seconds) (range is 100 - ?). Unregister on Reboot • When selected, the Loudspeaker Amplifier automatically unregisters when it is rebooted. • When not selected, the Loudspeaker Amplifier remains registered when it is rebooted. Operations Guide 930362N CyberData Corporation...
  • Page 43 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930362N CyberData Corporation...

  • Page 44: Configure The Nightringer Parameters

    Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode. GENERAL ALERT 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-27. Figure 2-25. Night Ringer Configuration Setup Operations Guide 930362N CyberData Corporation...
  • Page 45 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930362N CyberData Corporation...

  • Page 46: Configure The Sensor Configuration Parameters

    Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-26). Figure 2-26. Sensor Configuration Page Repeat Local Audio (0 to repeat forever while sensor tripped) Operations Guide 930362N CyberData Corporation...
  • Page 47 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930362N CyberData Corporation...

  • Page 48: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 49 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930362N CyberData Corporation...

  • Page 50: Configure The Audio Parameters

    Click the Audio Config button to open the Audio Configuration page. The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Loudspeaker Amplifier. Figure 2-28. Audio Configuration Page Operations Guide 930362N CyberData Corporation...
  • Page 51 Installing the VoIP V2 Loudspeaker Amplifier Configure the Loudspeaker Amplifier Parameters Figure 2-29. Audio Configuration Page (continued) Operations Guide 930362N CyberData Corporation...
  • Page 52 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Pagetone Corresponds to a simple tone that is unused by default (24 character limit).

  • Page 53: User-Created Audio Files

    RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-30 through Figure 2-32. Figure 2-30. Audacity 1 Figure 2-31. Audacity 2 Operations Guide 930362N CyberData Corporation...
  • Page 54 Configure the Loudspeaker Amplifier Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-32. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930362N CyberData Corporation...

  • Page 55: Configure The Event Parameters

    Click the Event Config button to open the Event Configuration page (Figure 2-33). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-33. Event Configuration Page Operations Guide 930362N CyberData Corporation...
  • Page 56 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. Operations Guide 930362N CyberData Corporation...
  • Page 57 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 58 Installing the VoIP V2 Loudspeaker Amplifier Configure the Loudspeaker Amplifier Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 59 Installing the VoIP V2 Loudspeaker Amplifier Configure the Loudspeaker Amplifier Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...

  • Page 60: Configure The Autoprovisioning Parameters

    The device does not have a real time clock but can sync with a network time server on boot. 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  Figure 2-22. Operations Guide 930362N CyberData Corporation...
  • Page 61 Installing the VoIP V2 Loudspeaker Amplifier Configure the Loudspeaker Amplifier Parameters Figure 2-34. Autoprovisioning Configuration Page Operations Guide 930362N CyberData Corporation...
  • Page 62 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930362N CyberData Corporation...
  • Page 63 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers 10.0.0.1; option subnet-mask 255.0.0.0; option domain-name "voiplab"; option domain-name-servers 10.0.0.1; option time-offset # Pacific Standard Time option tftp-server-name "10.0.0.254"; option option-150 10.0.0.254; range 10.10.0.1 10.10.2.1;} Operations Guide 930362N CyberData Corporation...
  • Page 64 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 65 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930362N CyberData Corporation...
  • Page 66 Hawaii GMT-9 Alaska GMT-8 PST, Pacific US GMT-7 MST, Mountain US GMT-6 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin Operations Guide 930362N CyberData Corporation...
  • Page 67 GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930362N CyberData Corporation...

  • Page 68: Upgrading The Firmware

    4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-36. Figure 2-36. Upgrade Firmware Page Choose File button Submit button 5. Click the Choose File button, and then navigate to the location of the Loudspeaker Amplifier firmware file. Operations Guide 930362N CyberData Corporation...
  • Page 69 Use the Choose File button to navigate to the location of the Intercom firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930362N CyberData Corporation...

  • Page 70: Reboot The Loudspeaker Amplifier

    To reboot a Loudspeaker Amplifier, log in to the web page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". 1. On the Home Page, click the Reboot button. See Figure 2-37. Figure 2-37. Home Page 097000001 Reboot button Operations Guide 930362N CyberData Corporation...
  • Page 71 Installing the VoIP V2 Loudspeaker Amplifier Configure the Loudspeaker Amplifier Parameters 2. A normal restart will occur and you will see the following Reboot page (Figure 2-38). Figure 2-38. Reboot Page Operations Guide 930362N CyberData Corporation...

  • Page 72: Appendix A Mounting The Amplifier

    Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930362N CyberData Corporation...

  • Page 73: Mount The Loudspeaker Amplifier

    The Loudspeaker Amplifier was designed for indoor use. Mounting it on the external part of a building will require additional hardware for weatherproofing, cabling access, and lightning suppression. Consult a certified electrician for details. Note For mounting, use the three #6 SHEET METAL SCREWS to secure the enclosure. Operations Guide 930362N CyberData Corporation...
  • Page 74 4. For wall mounting, use the three #6 x 1-1/4-inch Pan Head Phillip screws to secure the speaker. Figure A-1.. Figure A-1. Mounting the Enclosure 071057A 531032 #6 PLASTIC ANCHOR (3x) 151014 #6x1 1/4" PAN HEAD PHILLIP SCREW (3x) Operations Guide 930362N CyberData Corporation...

  • Page 75: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930362N CyberData Corporation...

  • Page 76: Appendix C Troubleshooting/Technical Support

    2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/loudspeakerampv2/docs.html 2.

  • Page 77: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 78: Warranty

    If an End of Life device cannot be repaired, a replacement of a current version of the device may be offered at MSRP. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 79: Warranty & Rma Returns Outside Of The United States

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...
  • Page 80 NEMA box 10 announcing an IP address 19 contact information 67 audio configuration 40 contact information for CyberData 67 night ring tone parameter 42 Current Network Settings 30 audio configuration page 40 current network settings 30...
  • Page 81 Linux, setting up a TFTP server on 65 firmware, upgrading 58 local SIP port 32 log in address 23 loudspeaker type 17 loudspeaker, cabling/wiring 17 low power mode (amplified outputs) 11 GMT table 56 GMT time 56 maximum distance between speakers 12 Operations Guide 930362N CyberData Corporation...
  • Page 82 8, 21 sensor normally closed 37 payload types 5 sensor configuration 36 play audio locally (door sensor) 37 sensor connection 14 play audio remotely (door sensor) 37 sensor settings 37 port Operations Guide 930362N CyberData Corporation...
  • Page 83 & RMA returns outside of the United States 69 speaker configuration for two speakers 12 warranty and RMA returns page 69 speaker volume setting 20 warranty policy at CyberData 68 speaker wire 17 web access password 8, 21 SRST 32...

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