Chapter 5: Troubleshooting - Billion BiPAC 7800 User Manual

Chapter 5: Troubleshooting

If your router is not functioning properly, please refer to the suggested solutions provided in this
chapter. If your problems persist or the suggested solutions do not meet your needs, please kindly
contact your service provider or Billion for support.
Problems with the router
Problem
None of the LEDs lit when the router is
turned on
You have forgotten your login username
or password
Suggested Action
Check the connection between the router and the
adapter. If the problem persists, most likely it is due
to the malfunction of your hardware. Please contact
your service provider or Billion for technical support.
Try the default username & password (Please refer
to Chapter 3). If this fails, restore your router to its
default setting by pressing the reset button for more
than 6 seconds.
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