FLIR DNE14TL2 Instruction Manual

FLIR DNE14TL2 Instruction Manual

Ir dome ip camera

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DNE14TL2
IR Dome IP Camera

Instruction Manual

English Version 1.0
www.digimerge.com
www.flir.com/security
Copyright © 2013 Digimerge Technologies Inc., a FLIR Company

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Summary of Contents for FLIR DNE14TL2

  • Page 1: Instruction Manual

    DNE14TL2 IR Dome IP Camera Instruction Manual English Version 1.0 www.digimerge.com www.flir.com/security Copyright © 2013 Digimerge Technologies Inc., a FLIR Company...
  • Page 2 Thank you for purchasing this product. FLIR/Digimerge is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: • DNE14TL2 For more information on this product, firmware updates, and accessory products, please visit us at: www.digimerge.com...
  • Page 3: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.
  • Page 4 Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
  • Page 5: General Precautions

    In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time. www.digimerge.com www.flir.com/security...
  • Page 6 • Futureproof ONVIF 2.1 compliance (1.02 backwards compatible) • Compatible with popular third party VMS software • Milestone XProtect® GO (8 Channel) VMS included plus FLIR Syncro-V • Power-over-Ethernet (PoE) operation, 14Watt max / 12V operation • Backup options: MicroSD card, FTP, NAS, local •...
  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1. Getting Started ....... . . 1 1.1 Default Camera Username, Password, and Ports .
  • Page 8 6.8 Alarm Configuration ........34 6.8.1 Disk Alarm ............34 6.8.2 Motion Alarm .
  • Page 9: Getting Started

    Getting Started 1. GETTING STARTED The system comes with the following components: • 1 x Camera • 1 x Mounting Screw Kit Mounting Screw Kit: • 1 x Zoom/Focus Screwdriver • 4x mounting screws • 1 x RJ45 Coupler • 4x drywall anchors •...
  • Page 10: Camera Overview

    Getting Started 1.2 Camera Overview Lens Ball camera Zoom Focus adjustment adjustment Dome cover Camera base microSD card slot (max. 64GB supported; SanDisk™/Kingston™ brand memory cards recommended) Reset button BNC analog output Service compartment...
  • Page 11: Onvif Compatibility And Included Software Overview

    Getting Started 1.3 ONVIF Compatibility and Included Software Overview This camera is ONVIF v2.1 compliant. It is designed for interoperability with popular VMS’s and NVR’s*, with backwards compatibility to ONVIF v.1.02. For more information on ONVIF, visit www.onvif.org Syncro-V, and CMS-DH PRO are provided. Syncro-V and CMS-DH PRO are client-only, meaning that each camera must be individually configured for remote access.
  • Page 12: Connection

    Connection 2. CONNECTION The camera has the following termination cables: 1. RJ45 Network Interface: Connect to a router or switch on your network using RJ45 Ethernet cable (Cat5e or better). 100Mhz connection. PoE supported (class 3 PoE switch required). NOTE: Use the included RJ45 coupler to connect to male end of RJ45 Ethernet cable.
  • Page 13: Camera Installation

    Camera Installation 3. CAMERA INSTALLATION Make sure to follow the correct polarity if connecting the camera to DC power. Polarity is marked on the power connector. 1. Use the camera base to mark and drill holes for the mounting screws. Mounting...
  • Page 14 Camera Installation 4. Move the ball camera to the desired position and adjust the camera as needed: • A. (Optional) To use a BNC test cable or insert a microSD card, open the service compartment by loosening the screws (2x) using a philipshead screwdriver.
  • Page 15 Camera Installation • C. (Optional) Insert a microSD card into the camera. To enable recording, you must format the microSD card and configure microSD recording. For details, see “6.9.1 Record Directory” on page 37. NOTE: The camera supports microSD cards up to a maximum size of 64GB.
  • Page 16: Finding The Camera's Ip Address

    Finding the Camera’s IP Address 4. FINDING THE CAMERA’S IP ADDRESS Use the steps below to find the camera’s IP address and connect to the camera over the local area network (LAN) using Syncro-V, UPnP on Windows® 7, or Bonjour® in Mac OS®. 4.1 Finding the Camera’s IP Address Using Syncro-V 1.
  • Page 17: Finding The Camera's Ip Address Using Upnp In Windows

    Finding the Camera’s IP Address 4. Click on a camera IP address in Device List to login. 5. Under User Name, enter the user name for the camera (default: admin). Under Password, enter the password for the camera (default: admin). Click Continue.
  • Page 18: Finding The Camera's Ip Address Using Bonjour® In Mac Os

    Finding the Camera’s IP Address 1. Click Start>Computer>Network. The camera’s IP address appears under Network Infrastructure. Double-click to open the camera Network 2. Double-click the camera to open it in your default browser. 3. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.
  • Page 19: Finding The Camera Ip Using The Bnc Test Cable

    Finding the Camera’s IP Address 2. Click Bonjour. The camera’s IP address appears in the Bonjour Devices list. 3. Double-click the camera to open it in Safari®. Bookmarks button Bonjour Double-click the camera’s IP address 4. Under User Name and Password, enter the camera’s User Name (default: admin) and Password (default: admin) and click Login.
  • Page 20: Configuring Remote Connection

    An example of a port forwarding screen is shown below. HTTP 30001 Control 30001 • Or, you can use the FLIR Auto Port Forwarding Wizard provided on the CD to automatically configure the necessary ports. See the Auto Port Forwarding manual on the CD for details.
  • Page 21 MAC Address Step 4 of 6: Register for FLIR DDNS: FLIR offers a free DDNS service for use with your IP camera. A DDNS account allows you to set up a web site address that points back to your local network.
  • Page 22 Configuring Remote Connection To setup your free FLIR DDNS account: 1. In your browser, go to  http://ddns.myddns-flir.com and click Create Account. 2. Complete the Account Information fields with Click Create Account your personal information. Enter personal information 3. Complete the System Information fields: •...
  • Page 23 • Provider: Select FLIRDDNS. • Domain Name: Enter the Domain Name you received from the confirmation email you received after you created your DDNS account tomsmith.myddns-flir.com (e.g. • User Name: Enter the User Name you received in the confirmation email.
  • Page 24: Connecting To A Ddns Address Using Syncro-V

    Click Add Click Save 3. Under Device IP, enter the Domain Name from the confirmation email. tomsmith.myddns-flir.com For example, enter 4. Under Control Port, enter the camera’s control port (default: 30001). 5. (Optional) Under Device Name, enter a name for the camera.
  • Page 25 Configuring Remote Connection 8. Close Device Maintenance and Device Manager, and return to the Live Video screen. The newly added camera will appear in Device List. Found camera NOTE: A icon is shown for all cameras outside of the LAN. This does not affect your ability to connect to the camera remotely.
  • Page 26: Web Configuration

    Web Configuration 6. WEB CONFIGURATION The camera includes a built-in web interface that can be accessed using a web browser. 6.1 Supported Browsers • Google Chrome, Mozilla Firefox, and Apple Safari® (via Adobe Flash Player) • Microsoft Internet Explorer® 7.0 or later, 32-bit version (via ActiveX®) 6.2 Chrome, Firefox, and Safari Setup 1.
  • Page 27: Internet Explorer® Setup

    Web Configuration 4. The main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: If you do not see video from the camera, make sure your computer has the latest version of Adobe Flash Player installed (visit http:// www.adobe.com/ to download the latest version).
  • Page 28 Web Configuration 3. Under Download unsigned ActiveX controls, click Prompt (recommended) or Enable. Select Enable or Prompt under Download unsigned ActiveX controls Click OK 4. Click OK. Click OK again to save changes. Step 2 of 2: Log into camera: 1.
  • Page 29 Web Configuration 4. If your computer has Flash Player installed, the main screen for the camera web interface opens. From here you can view and configure the camera. NOTE: The ActiveX plug-in may provide smoother video performance than Flash Player. To use ActiveX, click the message above the video window. Then click inside the video area, select Install this Add-on for all users on this computer, and follow the prompts.
  • Page 30: Web Interface/Live Video Overview

    Web Configuration 6.4 Web Interface/Live Video Overview Click and drag to zoom in. Right-click and Camera select ZoomOut to zoom out. configuration menus Double-click inside window for full-screen Select Stream TIP: Select stream2 for better performance for remote connections. Stream2 has a lower resolution than stream1. The Live video page appears when you log into the camera.
  • Page 31: Configuring Camera Settings

    Web Configuration The Live Video Menu contains the following options: • Full Screen: Open the video in full screen. Press ESC to exit full screen. • Sensor Config: Configure the camera sensor settings. See “6.17 Sensor Configuration” on page 52. •...
  • Page 32: Device Info

    Web Configuration 6.5 Device Info The Device Info page shows information about your IP camera, such as the Device Name (which appears in the Device List in Syncro-V), firmware version, MAC address, and camera inputs and outputs. You can also configure the Device Name for your camera.
  • Page 33: Stream Configuration

    Web Configuration 6.6 Stream Configuration The Stream Configuration page allows you to configure the camera’s video streams. The camera supports three different video streams. This allows you to have a high quality recording stream (stream1), a lower quality stream (stream2) to preserve bandwidth for remote connections, and an MJPEG stream for applications requiring MJPEG.
  • Page 34: Device Configuration

    Web Configuration • Frame Rate: Select the frame rate for the stream up to maximum of 30FPS for stream1 or stream2 or 12FPS for stream3. NOTE: Frame rate may be automatically adjusted to account for bandwidth limitations. • I Frame interval: Select the interval for I frames: 1, 2, or 3. The default value of 2 should be used unless there are special requirements.
  • Page 35: Local Network

    Web Configuration 6.7.1 Local Network The Local Network page shows the camera’s current IP address and network parameters if DHCP is enabled. It also allows you to set a static IP address for the camera (see below), set the networking parameters, and to select IPv4 or IPv6.
  • Page 36: Device Port

    Web Configuration 4. Click OK to save changes. The camera will restart with the new IP address. 6.7.2 Device Port The Device Port page (Device Configuration>Device Port) allows you to configure the camera’s port configuration. The camera has the following ports: •...
  • Page 37: Camera

    Web Configuration 6.7.3 Camera The Camera page (Device Configuration>Camera) allows you to configure the Channel Name, which appears on the camera OSD and the video system frequency. To change the Channel Name: • Configure the Channel Name as needed and then click the Set button next to Channel Name.
  • Page 38 Web Configuration You can set the camera’s date and time the following ways: • Using an NTP server (recommended) • Using your computer’s system time • Manually The camera is configured to use NTP by default, but you must set the time zone and Daylight Savings Time settings to ensure accurate time.
  • Page 39: Osd

    Web Configuration 3. Un-check Enable NTP and click Apply at the bottom of the screen. 4. If your region observes daylight savings time, check Adjust clock for daylight saving changes. • Under Start and End, select the start and end times for daylight savings. 5.
  • Page 40: Microphone

    Web Configuration • Custom: Create a custom OSD message. Enter the custom OSD text under Custom OSD. Device Name Channel ID Channel Name Time Custom 3. Enter the desired Row and Column for enabled OSD messages. Text on row 0 is shown at the top of the screen, and moves down as the row number increases.
  • Page 41: Bnc Video Output

    Web Configuration Configure microphone settings for listen-in audio. Self-powered microphone required (not included). To configure microphone settings: 1. Click Device Configuration>Microphone. 2. Check Enable Microphone to enable listen-in audio or un-check to disable. 3. Under Microphone Volume, select the volume for the microphone between 1~100.
  • Page 42: Alarm Configuration

    Web Configuration To change the language for the OSD and email alarms: 1. Click Device Configuration>Language. 2. Under Language, select the desired language then click OK to save changes. 6.8 Alarm Configuration Alarm Configuration contains the following sub-menus: • Disk Alarm •...
  • Page 43: Motion Alarm

    Web Configuration 3. Under Max Disk Space, enter the disk full percentage that will trigger an alarm (e.g. a Disk Full Alarm will be triggered when the recording disk is 80% full). 4. Check Disk Error Alarm to enable Disk Error Alarms. 5.
  • Page 44 Web Configuration 3. Click Schedule to configure a motion detection schedule. The Schedule Time Setting menu opens. NOTE: If the Schedule Time Setting menu does not open, disable any popup blockers. 4. Configure the weekly schedule. The schedule is divided into 3 periods, and motion detection will be enabled in all times during all 3 periods.
  • Page 45: Local Record

    Web Configuration 6.9 Local Record Local Record contains the following sub-menus: • Record Policy • Record Directory 6.9.1 Record Directory Record Directory allows you to configure the microSD/SD memory card, NAS, and FTP storage locations. It also allows you format the microSD/SD card.
  • Page 46 Web Configuration 4. Click Modify. The Record Disk Path menu opens. Select SD1 Click Modify 5. Check Enable. Check Enable Click Format 6. Under File System, select SDVideo (recommended) or Ext3. 7. Click Format. A window will appear to show the status of the formatting. Wait for the formatting to complete and then click OK.
  • Page 47 Web Configuration 2. Under Disk Name, select ftp. Select ftp Click Modify 3. Click Modify. The Record Disk Path opens. 4. Check Enable. 5. Configure the following: Check Enable Configure FTP server information Click OK • IP: Enter the FTP server address. •...
  • Page 48 Web Configuration 6. Click OK. 7. Set up recording using the Record Policy sub-menu (see “6.9.1 Record Directory” on page 37). To access your recordings, use Syncro-V or manually access your FTP server. NOTE: On the Record Directory page, Status will be OK when FTP is selected if FTP is accessible and all settings have been entered correctly.
  • Page 49 Web Configuration 4. Configure the following: • IP: Enter the IP address of the NAS. • Path: Enter the NAS folder where video files will be saved. NAS folder /public must be located directly under the root folder of the NAS (e.g. •...
  • Page 50: Record Policy

    Web Configuration 6. Set up recording using the Record Policy sub-menu (see “6.9.1 Record Directory” on page 37). To access your recordings, use Syncro-V or manually access your NAS device. NOTE: On the Record Directory page, Status will be OK when NAS is selected if NAS is accessible and all settings have been entered correctly.
  • Page 51 Web Configuration The Record Policy menu allows you to set the microSD/SD memory card, NAS, and FTP recording parameters. Once configured, the device can record video directly to a microSD/SD card, NAS, and FTP. To enable recording to microSD/NAS/FTP: 1. Click Local Record>Record Policy. 2.
  • Page 52: Privacy Masking

    Web Configuration number of days and enter the Number of Days desired. Note that you must have sufficient storage space to save the number of days entered. 8. Click OK to save changes. NOTE: To view video from the SD/microSD card, FTP, or NAS, use Syncro-V’s playback features, see the Syncro-V manual on the CD for details.
  • Page 53: Network Service

    • PPPoE (Not supported) 6.11.1 DDNS The DDNS sub-menu allows you to configure DDNS settings. Before configuring DDNS settings, you must register the camera for a free FLIR DDNS account (see “5. Configuring Remote Connection” on page 12). To configure DDNS settings: 1.
  • Page 54: Service Center

    Web Configuration • Password: Enter the Password you received in the confirmation email. 4. Click OK to save settings. 6.12 Service Center Service Center contains the following sub-menus: • SMTP • Alarm Center (not supported) 6.12.1 SMTP (Email Alert Setup) The SMTP sub-menu allows you to configure email alerts when motion alarms occur.
  • Page 55: Privilege Manager

    Web Configuration To enable email alerts: 1. Click Service Center>SMTP. 2. Check Enable SMTP. 3. Configure the following: • SMTP Server Address: Enter the address for your SMTP server. • SMTP Server Port: Enter your server’s SMTP port number. • User Name: Enter the SMTP account user name. •...
  • Page 56: Group

    Web Configuration 6.13.1 Group The Group page (Privilege>Group) allows you to manage permissions for user groups. Users obtain permissions from their group. The Administrators group contains all permissions and cannot be deleted or edited. To add a user group: 1. Click Add. The Add Group menu appears. NOTE: If the Add Group menu does not appear, disable any popup blockers.
  • Page 57: User

    Web Configuration 1. Under Group, select the group you would like to modify. 2. Click Modify to change the group name if needed, enter a new group name and click OK. 3. Change permissions as needed and click OK. To delete a user group: 1.
  • Page 58: Unlocking User Accounts

    Web Configuration To add a user account: 1. Click Add. The Add User window appears. NOTE: If the Add User menu does not appear, disable any popup blockers. 2. Enter a User Name and Password for the account and repeat the password under Confirm.
  • Page 59: Protocol

    Web Configuration 2. Click Privilege Manager>User. Select the user Click Unlock 3. Under User, select the locked user account. 4. Click Unlock to unlock the account. 6.14 Protocol Protocol contains the following sub-menus: • Protocol • Security (Not supported) NOTE: Do not check User Verification in the Security sub-menu, as it may block ONVIF software from detecting the camera.
  • Page 60: Default Settings

    Web Configuration 6.16 Default Settings Click Default Settings. Click Restore then click OK to restore the camera to factory default settings. The camera will reboot. 6.17 Sensor Configuration The Sensor Configuration menu is used to adjust camera image settings. To configure camera image settings using the Sensor Configuration menu: •...
  • Page 61: Image Adjust

    Web Configuration • Click Save to save setting changes. • Click Reset to revert to the last saved changes. • Click Factory Setting to revert all camera sensor settings to factory defaults. • Click Cancel to exit. TIP: Hold the mouse over the tabs to see the full name of the tab. 6.17.1 Image Adjust Adjust the Brightness, Saturation, and Contrast settings for the image.
  • Page 62: Gain Mode

    Web Configuration • MaxShutter: Sets the upper limit of the shutter speed when AutoShutter is selected. • FixedShutter: Sets the shutter speed when FixedShutter is selected. 6.17.3 Gain Mode Select gain mode and adjust gain settings. • Gain Mode: Select AutoGain or FixedGain. •...
  • Page 63: Auto Iris

    Web Configuration • Night Color: Select Black_White to have the camera switch to black and white during night mode or select Multicolor to have the camera remain in color during night mode. 6.17.5 Auto Iris Set Auto Iris settings. • Auto Iris: Select ON to enable or OFF to disable. •...
  • Page 64: Ae Meter Mode

    Web Configuration 6.17.7 AE Meter Mode Set the Auto-Exposure Meter Mode from one of the following: • Multi-Pattern: When metering light, entire image is metered symmetrically. • Center-Weighted: When metering light, priority is given to the center of the image. •...
  • Page 65: Wdr

    Web Configuration • WB Mode: Select Auto for automatic white balance or Manual to manually set the white balance. • Manual Mode: Select a mode for the lighting conditions or select Customized and manually adjust the RedGain and BlueGain. 6.17.9 WDR Configure settings for Digital Wide Dynamic Range.
  • Page 66: Mirror

    Web Configuration 6.17.10 Mirror Enable/disable image mirroring. • Mirror: Select Horizontal to mirror the image horizontally, Vertical to mirror vertically, or Picture Flip to mirror both horizontally and vertically. Select Close to disable image mirroring. 6.17.11 Noise Filter Configure noise filter settings. •...
  • Page 67: Resetting To Factory Defaults

    Resetting to Factory Defaults 7. RESETTING TO FACTORY DEFAULTS Follow the steps below to revert all settings to factory defaults. The camera must be connected to power to perform a factory reset. Open the service compartment by loosening the screws (2x) with a philipshead screwdriver.
  • Page 68: Dimensions

    Dimensions 8. DIMENSIONS...
  • Page 69: Technical Specifications

    Technical Specifications 9. TECHNICAL SPECIFICATIONS Camera Sensor/DSP 2.1 MP, Sony Exmor™ 1/2.8” CMOS Scanning System Progressive Scan Day/Night True Day/Night with ICR Filter. High Power IR LEDs. Resolutions/Frame 1920x1080 Full HD 2.1MP @ 30fps Rate Minimum Illumination Color: 0.1lux@F1.2 / 0lux IR LED on Lens 3.3–12mm Varifocal Field of View...
  • Page 70 Product Dimensions 4.5" x 4.0" / 120mm x 105.5mm Product Weight 1.7lb / 0.8kg Because our products are subject to continuous improvement, FLIR/ Digimerge reserves the right to modify product design and specifications without notice and without incurring any obligation. E&O.E.
  • Page 71: Troubleshooting

    Troubleshooting 10. TROUBLESHOOTING Can’t find the camera IP address using Syncro-V or other software: • Make sure Ethernet and/or DC power cables are correctly connected to the camera. • Make sure the PoE switch or DC power source meets the camera’s power requirements (class 3 PoE / 650mA / 8W / 12V).
  • Page 72 Troubleshooting Can’t connect to camera on a web browser using a DDNS address: • FLIR DDNS address entered incorrectly into the address bar. Make sure to enter http://, the Domain Name you received in the confirmation email, http:// followed by colon, and the HTTP port number of the camera (e.g.
  • Page 73 Need Help? Please make sure to visit our website www.digimerge.com to receive product updates and information. 3 Easy Ways To Contact Us Online: P ro d u c t s upp or t i s a v a i l a b l e 2 4 / 7 i n c l ud i n g p r od u c t in fo r m a ti on , u se r m a nu a l s , qu i c k s t a rt up g u i d e s an d FA Q’s w w w.d ig i m e rg e .c om By Email:...

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