FLIR D-Series C Installation Manual
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FLIR D-Series C Installation Manual

FLIR D-Series C Installation Manual

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Summary of Contents for FLIR D-Series C

  • Page 1 Installation Manual D-Series C...
  • Page 2 © 2013 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of FLIR Systems, Inc.

  • Page 3: Table Of Contents

    D-Series C Camera Installation 1.1 Warnings and Cautions ..................1-1 1.2 References ......................1-1 1.3 Camera Overview ....................1-2 1.4 Installation Overview ..................... 1-2 1.5 Camera Connection Options ................1-3 1.5.1 Supplied Components ................. 1-3 1.5.2 Camera Accessories ................... 1-3 1.5.3 Required Supplies ..................
  • Page 4 2.8.7 Unable to View Video Stream ..............2-22 2.8.8 Noisy image ....................2-23 2.8.9 Image too dark or too light ................. 2-23 2.8.10 Eastern or Western Exposure ..............2-23 2.9 Setting the IP address on a Windows PC ............2-24 Advanced Configuration 3.1 Thermal Image Setup ...................

  • Page 5: D-Series C Camera Installation

    Caution! Except as described in this manual, do not open the D-Series C camera for any reason. Damage to the camera can occur as the result of careless handling or electrostatic discharge (ESD). Always handle the camera with care to avoid damage to electrostatic-sensitive components.

  • Page 6: Camera Overview

    Camera Overview The D-Series C camera is both an analog and an IP camera. The video from the camera can be viewed over a traditional analog video network or it can be viewed by streaming it over an IP network using MPEG-4, M-JPEG and H.264 encoding.

  • Page 7: Camera Connection Options

    The camera can be powered with a conventional power supply, using 21 - 30 VAC or 21 - 30 VDC. The D-Series C Camera can produce analog or digital (IP) video output (or both). Analog video will require at least one connection to a video monitor or an analog video matrix switch. In most analog installations, two video connections will be used - one for the thermal camera video, and one for the daylight camera video.

  • Page 8: Location Considerations

    The D-Series C camera should be mounted upright (dome up) or upside down (dome down), depending on the model ordered. The camera should be mounted such that the FLIR logo on the side of the camera is right-side up and readable.

  • Page 9: Bench Testing

    1.6.2 Prior to Cutting/Drilling Holes When selecting a mounting location for the D-Series C camera, consider cable lengths and cable routing. Ensure the cables are long enough, given the proposed mounting locations and cable routing requirements, and route the cables before you install the components.

  • Page 10: Camera Mounting

    The camera mount must nominally be rated to support at least 11.4 kg (25 lbs). For some installations, the mount must support even greater weights. Use a mount which will provide adequate support in adverse weather and environmental conditions. The D-Series C camera can be secured to the mount two ways: •...

  • Page 11: Camera Connections

    Figure 1-2: Power Cable (3 conductor) The camera itself does not have an on/off switch. Generally the D-Series C camera may be connected to a circuit breaker and the circuit breaker will be used to apply or remove power to the camera. If power is supplied to it, the camera will be powered on and operating.

  • Page 12: Analog Video Connections

    D-Series C Camera Installation Grounding of the camera is accomplished by terminating the ground wire (clear wire of the power cable pigtail). Additional grounding can be accomplished by connecting a grounding strap to one of the 6x bolt locations on the unit's mounting surface, with the other end connected to the nearest earth-grounding point.

  • Page 13: Camera Specifications

    D-Series C Camera Installation Camera Specifications Camera Model D-Series C Camera Platform Type Pan/Tilt (Pan: 360° continuous; Tilt: 25° to -90° when dome down, -25° to 90° when dome up) Composite Video NTSC or PAL Thermal Camera Array Format 324x256 (25 µm pixel pitch) 640x480 (17 µm pixel pitch)
  • Page 14 D-Series C Camera Installation 427-9030-01-12, version 130 Mar 2014 1-10...

  • Page 15: Basic Operation And Configuration

    For a camera installed in an IP network, the camera will commonly be controlled over Ethernet by a PC or laptop running FLIR Sensors Manager (FSM) or a third-party Video Management System (VMS) software. FSM is an integral part of the Nexus architecture—it is a client program that communicates with the Nexus Server on the camera.

  • Page 16: Serial Communications

    (for example, any PC or device that will connect to the camera, any router or firewall that will carry the IP traffic, and so on). FLIR technical support can only provide limited support in this regard.

  • Page 17: Bench Test And Basic Configuration Steps

    Connect the camera and a PC or laptop to the same Ethernet switch (or back-to-back with an Ethernet crossover cable ). The D-Series C camera is shipped with an IP address set to 192.168.250.116 with a netmask of 255.255.255.0. Set the PC or laptop network adapter to a compatible IP address (for example: 192.168.250.1).

  • Page 18: Web Browser Interface

    Basic Operation and Configuration Web Browser Interface Use a web browser to connect to the camera as described below, and confirm it is streaming video. Once the bench test is complete, use the web browser to make configuration changes as needed (for example, set the IP address to an address that is compatible with the existing network).

  • Page 19: Camera Control And Status

    The Live Video page will be displayed, with a live image from the camera on the left part of the screen. Next to the FLIR logo along the top of the screen are some menu choices, including Live Video (the red text indicates it is selected), Help and Log Off.

  • Page 20: Web Control Panel

    When the mouse cursor is positioned over a button, a screen tip is displayed which explains the function of the button. This same web interface is used with various FLIR thermal cameras; some are fixed mount cameras, such as the F-Series and FC-Series S cameras, and some have pan/tilt capabilities, such as the PT-Series and D-Series.
  • Page 21 Basic Operation and Configuration For a pan/tilt camera, when the mouse is positioned over the video window, some controls appear in the lower left of the video image which allow the camera to be panned left or right, or to be tilted up or down. To move the camera, click on one of the arrows.
  • Page 22 It is possible to create customized camera functions through a “macro” interface which can be programmed through XML commands. For additional information contact FLIR Technical Support for information about the Nexus XML-Based Control Interfaces. When the Function button is selected, the keypad changes to a numeric keypad.

  • Page 23: Help

    If it is necessary to contact FLIR Technical Support for assistance, it will be helpful to have the information from this page (such as Software Version) on hand.
  • Page 24 Panel. The FSM software can automatically discover FLIR cameras on the network. When the Discovery Panel is displayed, click Refresh. The FLIR camera will appear in the list of Discovered Sensors. The camera will be called “FLIR”, and the asterisk in parenthesis “(*)” indicates the camera has not been added to the list of Active Sensors on the right.

  • Page 25: Basic Camera Configuration

    Basic Operation and Configuration Basic Camera Configuration The following procedures describe how to do the most common basic camera configuration steps, such as setting the camera IP address and hostname and changing the user passwords. To make these changes, it is necessary to login using the admin user account. Additional configuration options are described after the basic steps are given (refer to section “Advanced Configuration”...
  • Page 26 Basic Operation and Configuration When the Maintenance menu is selected, the following Server Status page appears. LAN Settings The LAN Settings page can be used to set the hostname, default gateway, and IP address for the camera. The default IP Address mode is static; the mode can also be set to DHCP. When the IP address of the camera is changed, the PC may no longer be on the same network and therefore may not be able to access the camera until the IP address on the PC is changed also.
  • Page 27 It is not possible to change the settings for Interface: eth1 with the web tool. Do not use an IP address for the eth0 interface that is in the same network range as the eth1 IP address (192.168.2.x). Contact FLIR Technical Support if it is necessary to use an address in that range for the eth0 network interface.
  • Page 28 Basic Operation and Configuration Services (Date and Time settings) The Services page is used to configure the date and time settings. The date, time, and time zone can be obtained from an NTP server, or can be entered manually. If the NTP mode is selected, the NTP server information can be entered.
  • Page 29 Basic Operation and Configuration Security Options To maintain security of your systems set passwords for each of the three login accounts. user —The user account can only use the Live Video screen and controls. expert —The expert account can use the Live Video screen and the camera Setup screen. admin —The admin account can use all screens After each password is set and confirmed, select the Save button at the bottom (it may be necessary to scroll down the page)..
  • Page 30 Basic Operation and Configuration It is also possible to limit access to the camera from a client program (such as FSM) by IP address. To do so, in the Maintenance menu select Sensor, then Networking. Set the “Allow anonymous clients” parameter to No, and then add in the allowed addresses in the Remote Clients list and click Save.

  • Page 31: Thermal Imaging Overview

    Basic Operation and Configuration Thermal Imaging Overview When power is applied to the D-Series C camera, a FLIR splash screen is displayed for less than two seconds, and then the camera outputs the live video image. No operator action or intervention is required and no configuration of the camera is necessary.
  • Page 32 The D-Series C camera is a state-of-the-art thermal imaging system that will provide excellent night visibility and situational awareness, without any form of natural or artificial illumination. The system is easy to use, but it is useful to understand how to interpret what is displayed on the monitor.

  • Page 33: Troubleshooting Tips

    If the camera still does not produce an image, contact the FLIR dealer or reseller who provided the camera, or contact FLIR directly (contact information is provided on the rear cover of this manual).

  • Page 34: Unable To Communicate Over Ethernet

    FSM program. Typically when FSM runs for the first time, a pop-up notification may ask for permission to allow the FLIR Sensors Manager (fsm.exe) to communicate on the network. Select the check boxes (domain/private/public) that are appropriate for your network.

  • Page 35: Unable To Control The Camera

    Basic Operation and Configuration 2.8.5 Unable to control the camera If the camera does not respond to commands from FSM (for example, the camera does not zoom when the zoom in button is clicked), the camera may not be the “Active” camera, or you may not have “control”...

  • Page 36: General Errors

    When displaying video with FSM for the first time, the Windows Personal Firewall may ask for permission to allow the FLIR Video Player (vp.exe) to communicate on the network. Select the check boxes (domain/private/public) that are appropriate for your network.

  • Page 37: Noisy Image

    2.8.9 Image too dark or too light By default the D-Series C thermal camera uses an Automatic Gain Control (AGC) setting that has proven to be superior for most applications, and the camera will respond to varying conditions automatically. The installer should keep in mind that the sky is quite cold and can strongly affect the overall image.

  • Page 38: Setting The Ip Address On A Windows Pc

    Basic Operation and Configuration Setting the IP address on a Windows PC To set the computer IP address in Windows, first connect the PC to a switch, or connect it to the camera and ensure the camera has power. Step 1 With the PC or laptop connected to the switch (or if back-to-back with the camera, with the camera powered on), open the Control Panel, Network and Sharing Center (a Windows 7 example is shown).
  • Page 39 Basic Operation and Configuration Step 3 Select Internet Protocol Version 4 (TCP/IPv4) as shown. Then click Properties. Click to select Click Properties Step 4 Select Use the following IP address, then enter 192.168.250.xxx, where xxx is any number between 1-255, other than 116 (the camera default). Step 5 Set the Subnet mask to 255.255.255.0, then click OK.
  • Page 40 Basic Operation and Configuration 427-9030-01-12, version 130 Mar 2014 2-26...

  • Page 41: Advanced Configuration

    Advanced Configuration In this chapter, additional configuration settings related to the following topics are described: • Optimizing the thermal image (Setup web pages) • Using the Surveillance features (Auto Scan, Scan List) • Starting and stopping the Nexus server (Maintenance web pages) •...
  • Page 42 Advanced Configuration The camera adjustments under the ROI heading allow the user to make changes to the Region Of Interest. The ROI determines what portion of the image is considered by the Automatic Gain Control (AGC) algorithm. By default all of the pixels in the image are considered;...

  • Page 43: Save Settings

    Advanced Configuration Flat Field Correction (FFC) A Flat Field Correction operation can be used to correct for non-uniform responsivity within the pixel array. A shutter activates inside the camera and provides a target of uniform temperature, allowing the camera to correct for ambient temperature changes and provide the best possible image. The camera performs FFC at regular intervals or when the ambient temperature changes, but can also be performed as desired and may cause an overall image improvement.

  • Page 44: Maintenance Mode

    Configuration Changes That Require Restart Many additional configuration options are available that are not described in this manual. It is recommended you contact FLIR Technical Support if you need information about additional configuration options that are not described in this manual.

  • Page 45: Restarting The Server

    Advanced Configuration The message at the bottom of the page indicates the saved configuration is different than the active (running) configuration, and it is necessary to restart the server. 3.3.2 Restarting the Server After changes have been saved, it is possible to return to the Server Status page and click on the Stop button.

  • Page 46: Serial Communications (Serial Remote)

    Advanced Configuration Serial Communications (Serial Remote) In some installations, a serial device such as a keyboard, joystick, or other device is used to control camera functions such as pan/tilt or zoom. A serial device can also be used to access functions that are specific to thermal cameras, such as changing the polarity from white hot to black hot.
  • Page 47 When Use Preset Map File is set to Yes (the default), then presets (and special functions known as Aux commands) can be used to access certain settings that are specific to the FLIR thermal camera, such as switching between White Hot and Black Hot settings. See section 3.4.3 “Preset Map File” on page 3-10 for information about the Preset Map File.
  • Page 48 Advanced Configuration In the Joystick settings, the Mode parameter, when set to FOV Dependant, allows a pan/tilt camera to adjust the pan speed automatically, depending on the current field of view (FOV). For a narrow FOV, the camera moves more slowly. If you do not want to limit the pan speed according to the FOV, set the parameter to Absolute.

  • Page 49: Autopan Function

    Bosch address. If necessary, click Save to save the changes. Note Typical Bosch systems operate over a biphase connection and the FLIR cameras do not accept biphase signals directly. It may be necessary to install a biphase converter in order to use the Bosch protocol.

  • Page 50: Serial Extensions

    These extended commands are quite useful when controlling features that are specific to FLIR thermal cameras. In the Pelco D protocol, these additional functions can be accessed using the Aux On and Aux Off extensions and are available by default.

  • Page 51: Remote/Vms (Onvif Interface)

    Several types of third-party Video Management System (VMS) systems are supported by FLIR IP cameras. Because these systems tend to evolve and change over time, contact your local FLIR representative or FLIR Technical Support if you have any difficulties or questions about using this feature.

  • Page 52: Video Stream Parameters

    Advanced Configuration Video Stream Parameters From the Maintenance menu, it is possible to modify the video stream parameters by selecting the Sensor > Modules > Video page. Various parameters that affect both image quality and transmission bandwidth are available. By default, two video streams are enabled for the thermal (IR) camera (Video 0 and Video 1) and two for the daylight (DLTV) camera (Video 3 and...
  • Page 53 Advanced Configuration RTP Settings According to the specification, RTP is originated and received on even port numbers and the associated RTCP communication uses the next higher odd port number; the default RTP Port is 554. The Stream Name is used when establishing a session from a client.
  • Page 54 Advanced Configuration Settings The parameters in the Settings section will have a significant impact on the quality and bandwidth requirements of the video stream. In general it is recommended that the default values are used initially, and then individual parameters can be modified and tested incrementally to determine if the bandwidth and quality requirements are met.
  • Page 55 Advanced Configuration Table 3-3: Image Size Settings Image Size NTSC 720x480 720x576 4SIF/4CIF 704x480 704x576 VGA/Native 640x480 640x512 SIF/CIF 352x240 352x288 QVGA/QNative 320x240 320x256 Note, the image size for FC-Series cameras with 320 resolution is expanded to be equivalent to the image size for 640 cameras.

  • Page 56: Configuration File

    Advanced Configuration Configuration File The Configuration File web page allows the Nexus Server configuration to be displayed or backed up locally (on the camera). The configuration file can also be downloaded to another computer for backup, or a new configuration file can be uploaded from a computer to the camera. Shown at the top of the screen is the configuration script file in a scrollable window.

  • Page 57: Restoring The Factory Settings

    Advanced Configuration Restoring the Factory Settings The camera comes configured from the factory with default settings for the IP address (192.168.250.116), the login password (fliradmin), and all of the other configuration parameters (stored in a file called server.ini). In some cases, it may be necessary to restore the settings of the camera to the original factory settings.
  • Page 58 Advanced Configuration After the camera boots up, confirm the startup information is displayed on the analog monitor after approximately 90 seconds. For example: S/N: 1234567 IP Addr: 192.168.250.116 PelcoD (Addr:1): 9600 SW 3-18 427-9030-01-12 Rev 130 Mar 2014...
  • Page 59 Advanced Configuration 427-9030-01-12, version 130 Mar 2014 3-19...
  • Page 60 FLIR Systems, Inc. 70 Castilian Drive Goleta, CA 93117 PH: + 1 805.964.9797 PH: + 1 877.773.3547 (Sales) PH: + 1 888.747.3547 (Support) FX: + 1 805.685.2711 www.flir.com Corporate Headquarters FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 PH: +1 503.498.3547...

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