Appendix B Troubleshooting; Restarting The Computer - Power Computing PowerWave 604 User Manual

B
Appendix
If you have a problem using your computer, use the suggestions in this appendix to identify
the source of the trouble.
If you are unable to resolve a problem using these suggestions, follow the instructions at the
end of the chapter to get technical support. Power ComputingÕs Technical Support
Department can be reached toll-free in the United States at 1-800-708-6227.

Restarting the computer

You can eliminate some common problems by restarting the computer, which clears the
computerÕs memory.
If the mouse is still working, choose Restart from the Special menu. If an error dialog
box is displayed, it may have a Restart button.
If the mouse is not working, try holding down the
Power On key. This key combination restarts the computer, but should only be used when
you cannot use the Restart menu command.
If you cannot restart the computer from MacOS, use the Reset button on the front panel.
See ÒPowerWave 604 OverviewÓ on page ix at the beginning of this manual for the
location of the button. Be careful not to confuse the Reset button with the Interrupt
button, used by programmers.
If the Reset button does not work, use the power button on the front panel to turn off the
computer. Wait at least ten seconds before turning it back on. (You need to wait to give
the hard disk time to spin down.)
For Technical Support, Call 1-800-708-6227
Troubleshooting
x
and Control keys while pressing the
PowerWave 604 UserÕs Guide
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